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Tru by Hilton Gastonia

2.5 star property

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Photo gallery for Tru by Hilton Gastonia

Reception
Premium bedding, down duvets, desk, iron/ironing board
Exterior
Lobby
Indoor pool

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Gym
  • Pet-friendly
  • Laundry
  • Housekeeping

Explore the area

Map
534 North New Hope Road, Gastonia, NC, 28054
  • Eastridge Mall
    ‪9 min walk‬
  • Schiele Museum of Natural History
    ‪3 min drive‬
  • Rankin Lake Park
    ‪5 min drive‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪20 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible (Hearing)

Premium bedding, down duvets, desk, iron/ironing board

Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

Premium bedding, down duvets, desk, iron/ironing board

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, down duvets, desk, iron/ironing board

Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, down duvets, desk, iron/ironing board

Room, 1 King Bed

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Premium bedding, down duvets, desk, iron/ironing board

Room, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Premium bedding, down duvets, desk, iron/ironing board

Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Premium bedding, down duvets, desk, iron/ironing board

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Lobby

Comfort Suites Gastonia - Charlotte

  • Pool
  • Pet-friendly
  • Parking included
  • Free WiFi
4.0 out of 5, Very good, (1007)
The price is €117
for 1 room
includes taxes & fees
23 Jun - 24 Jun
Comfort Suites Gastonia - Charlotte

About this property

Tru by Hilton Gastonia

Hotel with free breakfast, near Eastridge Mall
Along with an indoor pool, this hotel has a fitness centre and a snack bar/deli. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business centre, coffee/tea in a common area and laundry facilities. Change of towels is available on request
Tru by Hilton Gastonia offers 99 air-conditioned accommodations with a hairdryer and an iron/ironing board. Beds feature down duvets and premium bedding. 55-inch Smart televisions come with premium cable channels. Bathrooms include baths or showers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Tru by Hilton Gastonia. During your stay, you'll be within walking distance of Eastridge Mall. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a 24-hour business centre and laundry facilities
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 14 minutes by foot from Eastridge Mall and a 4-minute drive from Schiele Museum of Natural History
  • Cats and dogs welcome for a fee
Tru by Hilton Gastonia offers its guests an indoor pool and a fitness centre. There's a snack bar/deli on site. Free breakfast is available daily. WiFi is free in public spaces.

There's an onsite 24-hour business centre. The business-friendly Tru by Hilton Gastonia also features multilingual staff, coffee/tea in common area, and laundry facilities. Free self parking is available.

Smoking is allowed in designated areas at this Gastonia hotel.

Guests are served a free buffet breakfast daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Free cot
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre

More

  • 4 floors
  • Built in 2023
  • Designated smoking areas

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with premium cable channels

More

  • Air conditioning
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Heating
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Window screens

Policies

Check-in

Check-in time starts at 3:00 PM

Check-out

Check-out before 11:00 AM
Contactless check-out

Pets

  • Pets: USD 75.00 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75.00 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

Property is also known as

Tru by Hilton Gastonia Hotel
Tru by Hilton Gastonia Gastonia
Tru by Hilton Gastonia Hotel Gastonia

Tru by Hilton Gastonia Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 261 out of 394 reviews
Rating 8 - Good. 61 out of 394 reviews
Rating 6 - Okay. 34 out of 394 reviews
Rating 4 - Poor. 15 out of 394 reviews
Rating 2 - Terrible. 23 out of 394 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Chelsea

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Me and my mom wanted to spend some quality time together just the two of us so I found us a nice suit at this Tru by Hilton that was just hop up the road from us in South Carolina. Nice and clean environment, friendly and very helpful staff. The indoor pool was amazing as well 10/10
Stayed 1 night in Mar 2025

10/10 Excellent

Garrett

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Dawn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Comfortable beds. This was a great property and I would definitely stay again. The only negative there was not a lot of parking.
Stayed 1 night in Mar 2025

10/10 Excellent

jan

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the staff. They went out of their way to make us feel welcome and accommodated.
Stayed 2 nights in Mar 2025

10/10 Excellent

Nikkita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

2/10 Terrible

Duquene

Stayed 2 nights in Mar 2025

2/10 Terrible

Timothy

Liked: Staff & service
Stayed 2 nights in Feb 2025

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was short, only 2 days. Ok but would go somewhere closer to the train next time.
Stayed 1 night in Jan 2025

2/10 Terrible

James

Stayed 1 night in Mar 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and a fine breakfast.
Stayed 1 night in Mar 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

6/10 Okay

Verified traveller

Business traveller, Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Everything was good but we were very disappointed about the pool staying closed. The front desk told us several days in a row that it would open tomorrow but it never opened.
Stayed 2 nights in Mar 2025

10/10 Excellent

Felecia

Stayed 1 night in Mar 2025

10/10 Excellent

Annette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Sarenna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was quiet and clean. The buffet breakfast was good too!
Stayed 2 nights in Feb 2025

2/10 Terrible

LaTavia

Stayed 1 night in Feb 2025

10/10 Excellent

Jasmaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in was super easy ! It’s a vibe!
Stayed 1 night in Feb 2025

10/10 Excellent

olfa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to find, close to everything
Stayed 3 nights in Feb 2025

10/10 Excellent

Sabrina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fri nite stay

Stayed the night with hubby . It was nice. The sausage had a terrible taste but other than that it was ok
Stayed 1 night in Feb 2025

10/10 Excellent

D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good visit

This is the best hotel i stayed at in gastonia. Mom was in hospital and I tried several different hotels in b the area. This was the best buy far. Recommend
Stayed 1 night in Feb 2025

10/10 Excellent

ANDRE

Liked: Cleanliness, staff & service, property conditions & facilities
Young lady at check in was friendly.
Stayed 1 night in Feb 2025

2/10 Terrible

Edward

Disliked: Staff & service

Non cooperative

I tried to cancel or change my reservation due to an illness of a traveling partner. In the hotel refused to cooperate, hung up on me, and hung up on hotels.com assistance
Stayed 1 night in Feb 2025

8/10 Good

Dionne

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Very clean and nice. What I didn’t like was the so called quiet time where my husband and wanted to get out the room for a bit so we went to game area (lobby) because it was raining and was told we couldn’t sit and play a board game or shoot pool. Because it was quiet time. As 54 years old we know how to enjoy ourselves in a lobby without being loud.
Stayed 2 nights in Feb 2025

6/10 Okay

shameeka

Travelled with family
Stayed 1 night in Feb 2025

8/10 Good

Siri

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

..

We mainly stayed here because we had kids of course and this place was very clean but disappointed because the kids wanted a pool and when we got there it was shut down. Overall though the place was a great deal!
Stayed 1 night in Feb 2025