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Tru by Hilton Gastonia

2.5 star property

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Photo gallery for Tru by Hilton Gastonia

Reception
Premium bedding, down duvets, desk, iron/ironing board
Free daily buffet breakfast
Lobby
Terrace/patio

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Gym
  • Pet-friendly
  • Laundry
  • Housekeeping

Explore the area

View in a map
534 North New Hope Road, Gastonia, NC, 28054
  • Eastridge Mall
    ‪9 min walk‬
  • Schiele Museum of Natural History
    ‪3 min drive‬
  • Rankin Lake Park
    ‪5 min drive‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪22 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible (Hearing)

Premium bedding, down duvets, desk, iron/ironing board

Room, 1 King Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

Premium bedding, down duvets, desk, iron/ironing board

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, down duvets, desk, iron/ironing board

Room, 1 King Bed, Accessible, Bathtub

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, down duvets, desk, iron/ironing board

Room, 1 King Bed

8.8 out of 10
Excellent
(28 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Premium bedding, down duvets, desk, iron/ironing board

Room, 2 Queen Beds, Accessible (Hearing)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Premium bedding, down duvets, desk, iron/ironing board

Room, 2 Queen Beds, Accessible, Bathtub

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Premium bedding, down duvets, desk, iron/ironing board

Room, 2 Queen Beds

9.6 out of 10
Exceptional
(26 reviews)
  • Sleeps 4
  • 2 Queen Beds

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Lobby

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  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.0 out of 5, Very good, 1,010 reviews
The price is €89
includes taxes & fees
19 Sept - 20 Sept
Comfort Suites Gastonia - Charlotte

About this property

Tru by Hilton Gastonia

Hotel with free breakfast, near Eastridge Mall
Along with an indoor pool, this hotel has a fitness centre and a snack bar/deli. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business centre, coffee/tea in a common area and laundry facilities. Change of towels is available on request
Tru by Hilton Gastonia offers 99 air-conditioned accommodations with a hairdryer and an iron/ironing board. Beds feature down duvets and premium bedding. 55-inch Smart televisions come with premium cable channels. Bathrooms include baths or showers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Tru by Hilton Gastonia. During your stay, you'll be within walking distance of Eastridge Mall. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a 24-hour business centre and laundry facilities
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 14 minutes by foot from Eastridge Mall and a 4-minute drive from Schiele Museum of Natural History
  • Cats and dogs welcome for a fee
Tru by Hilton Gastonia offers its guests an indoor pool and a fitness centre. There's a snack bar/deli on site. Free breakfast is available daily. WiFi is free in public spaces.

There's an onsite 24-hour business centre. The business-friendly Tru by Hilton Gastonia also features multilingual staff, coffee/tea in common area, and laundry facilities. Free self parking is available.

Smoking is allowed in designated areas at this Gastonia hotel.

Guests are served a free buffet breakfast daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre

More

  • 4 floors
  • Built in 2023
  • Designated smoking areas

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with premium cable channels

More

  • Air conditioning
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Heating
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Window screens

Policies

Check-in

Check-in time starts at 3:00 PM

Check-out

Check-out before 11:00 AM
Contactless check-out

Pets

  • Pets: USD 75.00 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75.00 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Tru by Hilton Gastonia Hotel
Tru by Hilton Gastonia Gastonia
Tru by Hilton Gastonia Hotel Gastonia

Reviews

Tru by Hilton Gastonia Reviews

8.8

Excellent

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 344 out of 505 reviews
Rating 8 - Good. 80 out of 505 reviews
Rating 6 - Okay. 40 out of 505 reviews
Rating 4 - Poor. 17 out of 505 reviews
Rating 2 - Terrible. 24 out of 505 reviews

Reviews

10/10 Excellent

Richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Ashley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Gabriel, Alexandria

Travelled with family
.
Stayed 1 night in Jun 2025

4/10 Poor

Taleisha

Travelled with group
Liked: Property conditions & facilities
Disliked: Cleanliness
I stayed here for 2 nights. I checked into my room and left back out to attend an event. I got back to the room and tried turning on the television but it didn’t work. Also, When I returned back to my room late that night I took a shower preparing for bed. When I pulled the blanket back the sheets were stained with what appeared to be blood. I called the front desk and was told no one was working at that time. The next morning I went downstairs explained my situation and my room was changed but no apology was given for previous room conditions. I was told I must call on Monday and speak with business manager. I called all day Monday and Tuesday, left messages and still did not receive any call back. Every time I call i’m told the business manager is not available. First and last time staying at this hotel
Stayed 2 nights in Jun 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight stay as we moved across state. Comfortable stay, easy check in, clean, good location.
Stayed 1 night in Jun 2025

10/10 Excellent

Tomorrow

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff food and room was fantastic
Stayed 2 nights in Jun 2025

8/10 Good

Angie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Metro style hotel. Very clean. Breakfast was just ok. Rooms don’t have dressers or closets. But beds were good. Staff was great!
Stayed 2 nights in Jun 2025

4/10 Poor

Michele

Stayed 1 night in Jun 2025

10/10 Excellent

MATTHEW, Odebolt

Liked: Cleanliness
Good
Stayed 1 night in Jun 2025

10/10 Excellent

Henry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean comfy rooms
Stayed 1 night in Jun 2025

6/10 Okay

Fayah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay wasn’t as best as last time. The humidity in the room was horrible even with the air on. The linens as well didn’t seem fresh
Stayed 1 night in Jun 2025

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Andrea

Stayed 1 night in Jun 2025

10/10 Excellent

Gabriel

It was great
Stayed 1 night in Jun 2025

10/10 Excellent

JAK

Stayed 1 night in May 2025

10/10 Excellent

Andrea

Stayed 1 night in Jun 2025

10/10 Excellent

DaShandas

Liked: Cleanliness, amenities, property conditions & facilities
Staff was very friendly and welcoming. Parking was easy and safe. Room was clean and comfortable.
Stayed 1 night in May 2025

10/10 Excellent

Somer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick trip, one night stay. Good breakfast and clean accommodations.
Stayed 1 night in May 2025

10/10 Excellent

Benjamin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Danika

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel great location helped a friend move so it was a quick trip but would definitely stay here again. Staff was amazing from the nice lady checking us in to the overnight front desk lady everyone was amazing.
Stayed 1 night in May 2025

10/10 Excellent

Travius

Stayed 2 nights in May 2025

10/10 Excellent

Carolyn

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The customer service was super great. The lobby was very clean and smell cleaned. The staff was very friendly and helpful.
Stayed 1 night in May 2025

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect!

What a welcome stay after a long drive. Clean, comfortable and very friendly staff.
Stayed 1 night in May 2025

10/10 Excellent

Tracy

Liked: Cleanliness, amenities, property conditions & facilities
The rooms were spotless and welcoming. Johnny at the front desk was awesome. I had requested extra towels and pillows before my stay and there were none both times but Johnny made it happen. Thank you. Sunday breakfast in the lobby was chaotic to say the least and there were was no sense of order and little kids helping themselves to the whipped cream from the cannister to their mouths and sticking their hands in everything. Hygiene was not a thought for many and that is a huge turn off. The eggs were terrible both days, there not alarge selection of items and nit very hot. Other than that it was good.
Stayed 3 nights in May 2025

8/10 Good

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hotel sleep in a while

Wonderful bed. Most hotel beds are awful but I slept like the dead. Kudos. Modern hotels *need* electric vehicle chargers! They are the future. Also shower water pressure was weak, needs improvement. Loved the lobby and modern vibe! Staff was amazing. Name on TV was a nice touch! Will absolutely stay again.
Stayed 1 night in May 2025