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Charlottetown Inn & Conference Centre

3.5 star property

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Photo gallery for Charlottetown Inn & Conference Centre

Lobby
Indoor pool
Renovated 1 Queen Bed Suite - Main Building | Private kitchen | Coffee/tea maker, electric kettle
Premium bedding, in-room safe, blackout curtains, iron/ironing board
Fitness studio

Reviews

5.8 out of 10

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services

Explore the area

View in a map
238 Grafton St, Charlottetown, PE, C1A1L5
  • Place, Victoria Row
    ‪5 min walk‬
  • Place, Confederation Centre of the Arts
    ‪7 min walk‬
  • Place, Charlottetown Port
    ‪8 min walk‬
  • Airport, Charlottetown, PE (YYG)
    ‪10 min drive‬

Room options

View all photos for Standard 2 Queen Beds - Conference Centre

Standard 2 Queen Beds - Conference Centre | Premium bedding, in-room safe, blackout curtains, iron/ironing board

Standard 2 Queen Beds - Conference Centre

  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Renovated 1 King Bed Suite - Main building

Renovated 1 King Bed Suite - Main building | Premium bedding, in-room safe, blackout curtains, iron/ironing board

Renovated 1 King Bed Suite - Main building

  • 51 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Basic 1 Queen Bed Suite - Main building

Basic 1 Queen Bed Suite - Main building | Premium bedding, in-room safe, blackout curtains, iron/ironing board

Basic 1 Queen Bed Suite - Main building

  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Standard 1 King Bed - Main building

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Renovated 1 Queen Bed Studio - Conference Centre

Renovated 1 Queen Bed Studio - Conference Centre | Premium bedding, in-room safe, blackout curtains, iron/ironing board

Renovated 1 Queen Bed Studio - Conference Centre

  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Renovated 2 Queen Beds - Conference Centre

Renovated 2 Queen Beds - Conference Centre | Premium bedding, in-room safe, blackout curtains, iron/ironing board

Renovated 2 Queen Beds - Conference Centre

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Basic 1 Queen Bed Studio - Conference Centre

Basic 1 Queen Bed Studio - Conference Centre | Premium bedding, in-room safe, blackout curtains, iron/ironing board

Basic 1 Queen Bed Studio - Conference Centre

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Renovated 1 Queen Bed - Main Building

Renovated 1 Queen Bed - Main Building | Premium bedding, in-room safe, blackout curtains, iron/ironing board

Renovated 1 Queen Bed - Main Building

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Renovated 1 Queen Bed Suite - Main Building

Renovated 1 Queen Bed Suite - Main Building | Premium bedding, in-room safe, blackout curtains, iron/ironing board

Renovated 1 Queen Bed Suite - Main Building

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard 2 Double Bed - Main Building

Standard 2 Double Bed - Main Building | Premium bedding, in-room safe, blackout curtains, iron/ironing board

Standard 2 Double Bed - Main Building

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Renovated 1 King Bed - Main Building

Renovated 1 King Bed - Main Building | Premium bedding, in-room safe, blackout curtains, iron/ironing board

Renovated 1 King Bed - Main Building

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard 1 Queen Bed - Main building

Standard 1 Queen Bed - Main building | Premium bedding, in-room safe, blackout curtains, iron/ironing board

Standard 1 Queen Bed - Main building

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

Charlottetown Inn & Conference Centre

This smoke-free hotel features an indoor pool, a fitness centre and laundry facilities. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour front desk, express check-out and camper van/bus/lorry parking. Housekeeping is available on request.
Charlottetown Inn & Conference Centre offers 143 air-conditioned accommodations with a safe and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include complimentary toiletries and hairdryers.

This Charlottetown hotel provides complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

Children aged under 15 years old are not allowed in the swimming pool without adult supervision. Guests aged under 16 years old are not allowed in the fitness facility.

Charlottetown Inn & Conference Centre's great location gets high marks from our customers. During your stay, you'll be connected to the convention centre and just a quick walk from Historic Charlottetown Waterfront. Features include free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include meeting rooms, laundry facilities and a vending machine
  • On-site recreation includes a gym
  • Just a 5-minute walk from Historic Charlottetown Waterfront and 4 minutes on foot from St. Paul's Church
Charlottetown Inn & Conference Centre offers its guests an indoor pool and a fitness centre. Public spaces have free WiFi. Charlottetown Inn & Conference Centre also features a vending machine, laundry facilities, and express check-out. Free self parking is available.

This 3.5-star Charlottetown hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping on request

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Eco-friendly toiletries
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime

Minimum check-in age - 18

Check-out

Check-out before 11 AM

Contactless check-out

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from 16 April 2025 to 31 May 2026 (completion date subject to change). The following areas are affected:
  • Hallway
  • Meeting facilities
  • Selected guestrooms
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 17 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 200 per accommodation, per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 17 children stay free in the same room as the parent or guardian when using existing bedding.

National rating

This property has received its official star rating from Canada Select.

Property is also known as

Charlottetown Inn

Best Western Hotel Charlottetown

Charlottetown Best Western

Best Western Charlottetown Hotel Charlottetown

BEST WESTERN Charlottetown Prince Edward Island

BEST WESTERN Charlottetown Hotel

Charlottetown Inn Conference Centre

Charlottetown & Conference

Charlottetown Inn & Conference Centre Hotel

Charlottetown Inn & Conference Centre Charlottetown

Charlottetown Inn & Conference Centre Hotel Charlottetown

Charlottetown Inn & Conference Centre Reviews

Reviews

5.8
Rating 10 - Excellent. 224 out of 1477 reviews
Rating 8 - Good. 304 out of 1477 reviews
Rating 6 - Okay. 335 out of 1477 reviews
Rating 4 - Poor. 306 out of 1477 reviews
Rating 2 - Terrible. 308 out of 1477 reviews

6.0/10

Cleanliness

7.0/10

Staff & service

5.8/10

Amenities

4.8/10

Property conditions & facilities

Reviews

6/10 Okay

Robin

Stayed 1 night in Jan 2026

8/10 Good

Carole

Liked: Cleanliness
Stayed 1 night in Feb 2026

2/10 Terrible

Beverly

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The room was old, and musty smelling with what looked like black mold throughout. Power bars into the wall (which is all you could use to plug into) all had the grounding pegs removed and the lights connected would flicker (fire hazard), floor was uneven and the carpet was old and filthy, the window was not secure. I would highly recommend staying anywhere else! The window to our room did not lock and was directly above a landing where anyone could access. The window also completely blew into the room one day out of the frame from the wind. Ceiling fixtures were so old and half attached and filthy with perhaps black mold as well. Other rooms on that same floor that they tried to move us into after were in similar conditions. They try to tell you they are 'under renovations' however I am not convinced that is not just a cover story for a deteriorating building. We left partway through our stay, and the hotel would not honor expedias approval for a full refund. Please, do NOT stay here for the black mold exposure alone.
Stayed 6 nights in Jan 2026

8/10 Good

Heather

Liked: Cleanliness, staff & service
Yes
Stayed 2 nights in Jan 2026

10/10 Excellent

Amanda

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, clean room and great location.
Stayed 2 nights in Jan 2026

2/10 Terrible

Josiah

When I checked in and arrived in my room, I l
Stayed 3 nights in Jan 2026

10/10 Excellent

Sergei

Liked: Cleanliness, amenities, property conditions & facilities
Very good and clean
Stayed 2 nights in Jan 2026

8/10 Good

Manuela

Rooms are comfortable and clean
Stayed 1 night in Jan 2026

10/10 Excellent

Dave, Charlottetown

Stayed 1 night in Jan 2026

10/10 Excellent

Rejean

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
yes
Stayed 2 nights in Jan 2026

10/10 Excellent

Brianna

Stayed 1 night in Jan 2026

6/10 Okay

Andrew

Stayed 3 nights in Jan 2026

8/10 Good

brenda

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff although extremely noisy from youth hockey players
Stayed 2 nights in Jan 2026

8/10 Good

Christian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very neat and comfortable. We were well attended to at the reception.
Stayed 1 night in Jan 2026

6/10 Okay

Jeremy

Liked: Staff & service
Disliked: Amenities
The desk clerk was pleasant.
Stayed 3 nights in Jan 2026

8/10 Good

Erica

Stayed 1 night in Dec 2025

6/10 Okay

Hendrick

Liked: Staff & service
Breakfast was not to great
Stayed 6 nights in Dec 2025

8/10 Good

nancy

Liked: Cleanliness, amenities
The room was clean,staff were friendly. The price was right for a dated hotel.parts are under construction. Bed was very comfortable. TV was not complicated to change channels.
Stayed 1 night in Jan 2026

8/10 Good

Dawson

Stayed 1 night in Jan 2026

2/10 Terrible

Kylie

Stayed 1 night in Oct 2025

4/10 Poor

Kylie

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The smell of cigarettes in the rooms. Bathrooms with a toilet and shower then across with the sink and a mirror. Very odd. Mainly just the smell of the room was disgusting. We had to air it out for hours before it could even smell half normal. Very disappointing stay.
Stayed 1 night in Dec 2025

10/10 Excellent

Omar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the hotel was good, clean and with good location besides that a lady prepares some very good waffles for breakfast
Stayed 1 night in Dec 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, amenities, property conditions & facilities
Even though the facility is being renovated, everything is orderly and clean. The room I was assigned had been renovated and it was superb. The staff is friendly and professional. I would recommend this location.
Stayed 2 nights in Dec 2025

8/10 Good

Josh

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was lovely, the overall room was good, but the shower wasn’t the best but nothing that to serious
Stayed 1 night in Dec 2025

10/10 Excellent

Dexie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything perfect
Stayed 1 night in Dec 2025