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Best Western Hotel Ile de France

Property class: 4

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Photo gallery for Best Western Hotel Ile de France

A large white building with multiple balconies and a stone fountain in the foreground.
A bar area with a marble countertop, multiple stools, and a variety of bottles and glasses.
A buffet area with various food items and beverages.
A modern hotel hallway with a carpeted floor, a staircase with wooden steps and metal railings, and framed pictures on the walls.
A hotel room with a bed, white pillows, a towel art, a balcony with a view of greenery and a building, and a large wall painting of a field.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available

Explore the area

View in a map
60 rue Léon Lhermitte, Chateau-Thierry, Aisne, 2400
  • Place, Porte Saint-Pierre
    ‪2 min drive‬
  • Place, Riomet Garden
    ‪2 min drive‬
  • Place, Musée Jean de Lafontaine
    ‪2 min drive‬

Room options

View all photos for Superior Room, 1 Queen Bed, Balcony, Valley View (Larger Room)

A hotel room with a large bed, white bedding, a headboard, a window with curtains, and a wall mural of a hot air balloon over a landscape.

Superior Room, 1 Queen Bed, Balcony, Valley View (Larger Room)

8.6 out of 10
Excellent
(4 reviews)
  • Valley view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Classic Room, 1 Queen Bed, Non Smoking, Garden View

A hotel room with a large bed, white bedding, a headboard, a window with curtains, and a wall mural of a hot air balloon over a landscape.

Classic Room, 1 Queen Bed, Non Smoking, Garden View

8.8 out of 10
Excellent
(9 reviews)
  • Garden view
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior Room, 1 Queen Bed, Balcony, Valley View (Larger Room)

A hotel room with a large bed, a desk with a chair, a TV, and a window with curtains.

Superior Room, 1 Queen Bed, Balcony, Valley View (Larger Room)

  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Classic Room, 1 Queen Bed, Non Smoking, Garden View

A hotel room with a bed, a desk, a chair, a window with curtains, and a wall mural.

Classic Room, 1 Queen Bed, Non Smoking, Garden View

  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Junior Suite, Multiple Beds, Non Smoking (with Sofabed)

A neatly made bed with white linens and a heart-shaped towel arrangement. There is a painting of a hot air balloon on the wall behind the bed.

Junior Suite, Multiple Beds, Non Smoking (with Sofabed)

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Single Bed
  • Free Wi-Fi

Family Suite, Multiple Beds, Bathtub, Valley View

  • 1 bedroom
  • Sleeps 4
  • 2 King Beds
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

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About this property

Best Western Hotel Ile de France

Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Other amenities include a conference centre, a coffee shop/cafe and coffee/tea in a common area. Change of towels is available on request
Best Western Hotel Ile de France offers 40 accommodations with a safe and complimentary bottles of water. Pillowtop beds feature premium bedding. 82-cm flat-screen televisions come with premium cable channels. Bathrooms include complimentary toiletries and hairdryers.

This Château-Thierry hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and blackout curtains. An iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they enjoy the overall property condition at Best Western Hotel Ile de France. During your stay, you'll be within walking distance of Porte Saint-Pierre. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant. This property offers pet-friendly amenities, such as food and water bowls.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking
  • Enjoy French cuisine while dining at La Symphonie des Saisons
  • Continental breakfast served daily for a fee
  • Services include tour or ticket assistance, luggage storage and wedding services
  • Just a 3-minute drive from Musée Jean de Lafontaine and a few minutes from Champagne Pannier
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A business centre, 5 meeting rooms, and coworking spaces are available.

Public spaces have free WiFi. Event space at this hotel measures 2153 square feet (200 square metres) and includes a conference centre. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Best Western Hotel Ile de France. Self parking is free.

This 4-star Château-Thierry hotel is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 6:30 AM to 10:00 AM.
La Symphonie des Saisons – This restaurant specialises in French cuisine and serves breakfast and dinner. Reservations are required. Open select days.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free secured, uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 6:30 AM to 10:00 AM for a fee: EUR 16 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • La Symphonie des Saisons

Things to do

  • Ecotours
  • TV in common areas
  • Vineyard
  • Wine tours

Family friendly

  • In-room cot
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5 meeting rooms
  • Business centre
  • Conference centre (2,153 square foot of space)
  • Coworking space

Outdoors

  • Garden
  • Terrace
  • Vineyard

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Hand-held showerhead
  • Handrails in stairways
  • Hardwood flooring in room
  • Height-adjustable showerhead
  • Lift
  • Pool access ramp on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1956
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 82-cm flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 9:00 PM
Early check-in subject to availability
Early check-in fee: EUR 10
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: EUR 10

Special check-in instructions

Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed for Christmas Eve:
  • Bar/lounge
  • Dining venue

Access methods

Staffed front desk

Pets

  • Pets: EUR 10 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.98 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately EUR 16.00 per person
  • Pet fee: EUR 10 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: EUR 10 (subject to availability)
  • Late check-out fee: EUR 10 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 72 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • Alcohol isn't served or allowed at Best Western Hotel Ile de France.

Property class

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Best Western Hôtel Ile France
Best Western Hôtel Ile France Chateau-Thierry
Best Western Ile France
Best Western Ile France Chateau-Thierry
Best Western Hotel Ile France Chateau-Thierry
Best Western Hotel Ile France
Ile France & Chateau Thierry
Best Western Hotel Ile De France
Best Western Hotel Ile De France Spa
Best Western Hotel Ile de France Hotel & Spa Hotel
Best Western Hotel Ile de France Hotel & Spa Chateau-Thierry

Best Western Hotel Ile de France Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 147 out of 460 reviews
Rating 8 - Good. 185 out of 460 reviews
Rating 6 - Okay. 65 out of 460 reviews
Rating 4 - Poor. 50 out of 460 reviews
Rating 2 - Terrible. 13 out of 460 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Kenneth

Liked: Amenities
This is a wonderful hotel. Breakfast and dinner were great. Staff was incredibly helpful and nice.
Stayed 7 nights in Jul 2025
Verified review

10/10 Excellent

Safia

Liked: Cleanliness, staff & service, property conditions & facilities
Top
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent and extremely helpful and friendly.
Stayed 1 night in Aug 2022
Verified review

10/10 Excellent

Heike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderfully hospitable hotel and comfortable rooms - perfect for a stay with kids and dog. Spacious room with a super comfortable bed and sofa bed, and lots of room for our luggage and the dog bed. Room service was delicious, and breakfast offered everything one could want. Thank you for a lovely stay!
Stayed 1 night in Aug 2023
Verified review

8/10 Good

JACQUES

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel and room was very clean. Only the spa is a bit worn by the time. Very nice restaurant and pleasant serving. I will go again !
Stayed 1 night in Feb 2023
Verified review

10/10 Excellent

Heike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We greatly enjoyed staying in this beautiful hotel - perfect on our way to Britanny. 1 adult and three kids plus dog - we were all welcome and found a clean and spacious suite that fit us all. We enjoyed dinner and breakfast, and some exercise in the pool. There were places nearby to walk the dog. Service was welcoming and friendly
Stayed 1 night in Aug 2024
Verified review

4/10 Poor

Caryl de

Disliked: Staff & service
The hotel was minimally staffed. Whenever we needed anything we had to search the building to find a staff member.
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I were on our way to Luxembourg and needed a pit stop hotel. The spa was incredible - pool, cold pool, sauna, massage are what we checked out. We booked a junior suite - the room is spacious, the grounds are well kept and quiet, but with signs of life and family friendly. The views are incredible too. I would highly recommend it. Its not far from town so you can easily dine out. My only fuss was about the 16 Euro breakfast for nothing fancy - we didn't choose the option so we went into town. None the less, 5/5
Stayed 1 night in Jul 2025
Verified review

4/10 Poor

Fabio

Disliked: Cleanliness, staff & service, property conditions & facilities
No one speaks English
Stayed 2 nights in Jun 2023
Verified review

6/10 Okay

Anita

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff are absolutely lovely and very helpful. Unfortunately room was a little dirty, hair and dirt on the floor and old wine spot stains not cleaned properly. We had a double bed and open sofa bed, but this blocked the entrance to the bathroom and we had to squeeze through the gap which was a nuisance. Decent array of breakfast but the hard boiled egg machine did not have enough water so eggs were not cooked. Dining room looks lovely but doors inside are broken and falling apart. Pool/ Jacuzzi area is nice but in need of some repairs but unfortunately due to close from late August.
Stayed 1 night in Jul 2025
Verified review

6/10 Okay

MARTIN

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness

Pretty place but watch out inside.

The hotel is impressive from the outside and the inside colors are very nice. However, in our room we were missing a bath towel, tissues and the cups in the bathroom had liquid in them which was not water. We asked for a bath towel and I saw the clerk get one from a laundry basket. When he gave it to us it was damp and appeared dirty. We then asked for a box of tissue and after looking for one the clerk advised us that there were none in the hotel. The holder for the bathroom glasses was also corroded. On the outside the hotel appears clean but on the inside it was very questionable.
Stayed 1 night in Jun 2023
Verified review

4/10 Poor

Altino

Disliked: Cleanliness, staff & service, property conditions & facilities
muito ultrapassado, a precisar urgentemente de reforma
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Mathieu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nous avons séjourné dans une suite junior refait récemment. Chambre spacieuse, lits confortables, salle de bain grande, manque un crochet en plus mais globalement rien à dire pour ce séjour.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Charline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hôtel très beau chambre propre et spacieuse Séjour très agréable
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

Sebastien

Liked: Staff & service
Nous n'avons passé qu'une seule nuit dans cet hôtel, qui avait sans doute, fut un temps, du standing. Il est un peu vieillot, même si les chambres en elle mêmes sont plutôt spacieuses, la vue sur l'arrière de l'hôtel n'envoie pas vraiment du rêve (une serre à l'abandon). De plus, contrairement au message reçu avant notre arrivée, la piscine et le spa sont fermés de manière définitive depuis le mois d'août. C'est pourtant la raison essentielle pour laquelle nous avions réservé dans cet hôtel. En terme de propreté, on a vu mieux, puisqu'il y avait une tâche de sang sur la housse de couette. Nous n'avons pas dîner ou pris le petit déjeuner sur place, je ne peux donc pas donner mon avis. Je pense que cet hotel peut être bien pour quelqu'un qui est en déplacement, mais pas vraiment pour un couple. Nous entendions les ébats de nos voisins 😅. Bref, l'hôtel mériterait un petit rafraîchissement 👍
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

dominique

Liked: Cleanliness, staff & service, property conditions & facilities
Restaurant fermé le vendredi
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Prevost Antoine

Liked: Cleanliness, staff & service, amenities
OUI
Stayed 2 nights in Feb 2026
Verified review

6/10 Okay

LUCIE

Chambre un peu étroite, atmosphère froid.
Stayed 2 nights in Dec 2025
Verified review

6/10 Okay

benoit

Chambre est bien . Le petit déjeuner est nul , pas de fruit , pain industriel, café amer . Pour un coût 16€ .
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Julien

Liked: Cleanliness, staff & service
L'hôtel est assez éloigné du centre ville de Château-Thierry. Ne comptez pas aller manger au restaurant à pied depuis l'hôtel c'est impossible, il faut obligatoirement prendre la voiture. Sinon l'hôtel est propre et calme, la chambre était impeccable, la literie confortable. Le petit déjeuner est bon mais le choix est assez limité.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Yann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel calme avec une belle présentation
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

LAETITIA

Liked: Cleanliness, staff & service, amenities
Confort & service
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Youssoufou

Liked: Cleanliness, staff & service, amenities
Oui
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Petit déjeuner bien. Chambre très bien
Stayed 1 night in Nov 2025
Verified review

6/10 Okay

Gabriel

Liked: Cleanliness, property conditions & facilities, room comfort
il n'yavait pas de bain a remout. j'ai reservé cet etablissement pour le spa et j'ai ete malheureusement surpris il n'yavais aucun spa; cela devait etre un weekend special pour notre couple
Stayed 2 nights in Nov 2025