Holiday Inn Rochester Chatham by IHG

4.0 star property

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Photo gallery for Holiday Inn Rochester Chatham by IHG

Fitness facility
Exterior
Standard Room, 2 Single Beds | Desk, free cots/infant beds, free WiFi, bed sheets
Meeting facility
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
Maidstone Road, Chatham, England, ME5 9SF
  • Bridgewood Manor Day Spa
    ‪17 min walk‬
  • Rochester Castle
    ‪6 min drive‬
  • Historic Dockyard Chatham
    ‪8 min drive‬
  • London (LCY-London City)
    ‪44 min drive‬

Room options

Standard Room, 1 Double Bed

  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

Suite, 1 Double Bed with Sofa bed

  • 21 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

Family Room, 1 Double Bed with Sofa bed

  • 21 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

Standard Room, 1 Double Bed, Accessible

  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

Premium Room

  • 20 sq m
  • Sleeps 2
  • 1 Single Bed

Standard Room

  • 12 sq m
  • Sleeps 2
  • 1 Single Bed

Premium Room, 1 Double Bed with Sofa bed

  • 12 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

Standard Room, 2 Single Beds

  • 12 sq m
  • Sleeps 2
  • 2 Single Beds

Standard Room, 2 Single Beds, Accessible

  • 21 sq m
  • Sleeps 2
  • 2 Single Beds

Similar properties

About this property

Holiday Inn Rochester Chatham by IHG

Pet-friendly hotel connected to the airport in Chatham with free parking
This hotel features a restaurant, a health club and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a snack bar/deli, a sauna and a conference centre are on-site.
Holiday Inn Rochester Chatham by IHG offers 150 accommodations. A pillow menu is available. Flat-screen televisions come with satellite channels and pay-per-view films.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a health club and a sauna.
Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Rochester Chatham by IHG. During your stay, you'll be connected to the airport and within walking distance of Bridgewood Manor Day Spa. Features include free WiFi in public areas and free self-parking, plus a restaurant. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Free self-parking
  • Enjoy international cuisine while dining at Traders
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 2-minute drive from Bridgewood Manor Day Spa and a few minutes from Buckmore Park Karting
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Holiday Inn Rochester Chatham by IHG offers its guests a health club and a sauna. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business centre and 8 meeting rooms are available. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Rochester Chatham by IHG. Self parking is free.

Smoking is allowed in designated areas at this 4-star Chatham hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 9:30 AM.
Traders – This restaurant specialises in international cuisine and serves breakfast and dinner.
24-hour room service is available.

Languages

Afrikaans, Arabic, Chinese (Mandarin), Dutch, English, French, German, Greek, Hebrew, Hindi, Italian, Japanese, Korean, Polish, Portuguese, Russian, Spanish, Thai, Turkish, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: GBP 16.95 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Traders

Things to do

  • Health club
  • Sauna
  • Steam room

Family friendly

  • Free cot
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 8 meeting rooms
  • Business centre
  • Conference centre

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Pillow menu

Bathroom

  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: GBP 15 per pet, per night
  • Only dogs are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 16.95 per person
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Chatham Holiday Inn
Chatham Rochester
Holiday Inn Chatham
Holiday Inn Chatham Rochester
Holiday Inn Rochester Chatham
Holiday Inn Rochester Hotel Chatham
Rochester Chatham Holiday Inn
Holiday Inn Rochester-Chatham Hotel Chatham
Holiday Inn Rochester-Chatham Kent, UK
Holiday Inn Rochester Chatham Hotel
Holiday Rochester Chatham
Holiday Inn Rochester Hotel
Holiday Inn Rochester
Rochester Chatham By Ihg
Holiday Inn Rochester Chatham
Holiday Inn Rochester Chatham by IHG Hotel
Holiday Inn Rochester Chatham an IHG Hotel
Holiday Inn Rochester Chatham by IHG Chatham
Holiday Inn Rochester Chatham by IHG Hotel Chatham

Holiday Inn Rochester Chatham by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 428 out of 1000 reviews
Rating 8 - Good. 330 out of 1000 reviews
Rating 6 - Okay. 130 out of 1000 reviews
Rating 4 - Poor. 53 out of 1000 reviews
Rating 2 - Terrible. 59 out of 1000 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

Timothy

Stayed 1 night in Feb 2025

8/10 Good

Karan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was immaculate and very comfortable. The only thing we found wrong was the carpet fraying beside the desk/cupboard. The staff were very polite, friendly and helpful. The only let down was meal time. Instead of staff having allocated areas they, were flitting around with very little communication as to what was going on. After being brought the wrong desert and waiting 25 minutes for a coffee that didn’t arrive we, gave up and returned to our room!! Breakfast had a brilliant selection. The only issue we had was the minute we cleared a plate the staff removed it regardless of whether you wanted more! They handed out forms asking the name of staff who made you smile. Difficult to do when they haven’t given their name and badges are hidden. We would stay here again but would probably choose to eat elsewhere.
Stayed 2 nights in Feb 2025

6/10 Okay

mark

Stayed 2 nights in Feb 2025

6/10 Okay

James

Liked: Cleanliness, staff & service, property conditions & facilities

OK Thanks.

Food was not good. Undercooked and substitutions made within the evening meals! Otherwise, a good but brief stay.
Stayed 1 night in Feb 2025

2/10 Terrible

Bonny

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
We went because we were hoping to spend some time in the spa in between the other things we were doing. On arrival we were told the steam room and sauna were closed. Evening plans ruined... So we decided to go for a swim in the morning. Having got up early for a swim and a jacuzzi we were told that the jacuzzi couldn't be used either because it wasn't ready. It should have been "open," for 45 minutes. If you want a spa hotel go with the competition. This one's a fraud.
Stayed 1 night in Feb 2025

8/10 Good

Abbe

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

6/10 Okay

Carla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

6/10 Okay

Stephen

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Filthy

Under the beds were rotten and the rubbish and dried orange peel had been there for ever . Full of dust it’s was disgusting
Stayed 1 night in Feb 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Jasminder

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Jasminder

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Annie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very comfortable hotel, with a decent pool and gym. The staff were friendly and helpful. The breakfast was good - a wide choice of food available.
Stayed 1 night in Feb 2025

2/10 Terrible

Grant

Liked: Cleanliness, staff & service, property conditions & facilities
I booked the hotel as I needed a good sleep. Check-in was great. Hotel is lovely. Staff are great. Sleep I didn't get any good sleep. The room was at the front next to the main road. Traffic was constant and very annoying. Would I stay again? Definitely not.
Stayed 1 night in Feb 2025

10/10 Excellent

Clement

Liked: Cleanliness, staff & service, property conditions & facilities
Warm pool made my swim enjoyable.
Stayed 1 night in Feb 2025

10/10 Excellent

Jasminder

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Darryl, Pontyclun

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean and tidy option for our business trips
Stayed 3 nights in Feb 2025

10/10 Excellent

Jasminder

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Scott

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel only let down by heating pipes permanently running hot through the room so was a little too warm even with the heat turned down. Great facilities. Not too sure about the local area because it was only a one night stop over.
Stayed 1 night in Jan 2025

10/10 Excellent

Anna

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service at desk. Lovely size family room. Enjoyed the pool facilities, though needs to be updated. Lovely burger at restaurant & Starbucks coffee. Amazing buffet breakfast lots to choose from 10/10.
Stayed 1 night in Feb 2025

10/10 Excellent

Toby

Stayed 2 nights in Jan 2025

10/10 Excellent

Jasminder

Stayed 1 night in Feb 2025

6/10 Okay

Steve

Stayed 3 nights in Jan 2025

10/10 Excellent

michael

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient for town centre access.
Stayed 1 night in Jan 2025

10/10 Excellent

Andrew

Stayed 4 nights in Jan 2025

8/10 Good

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025