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Best Western Royal Inn

2.5 star property

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Photo gallery for Best Western Royal Inn

Free daily buffet breakfast
Fitness facility
Business centre
Exterior
Pillow-top beds, desk, blackout curtains, soundproofing

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
3644 Cummings Hwy, Chattanooga, TN, 37419
  • Place, Tennessee River
    ‪2 min drive‬
  • Place, Ruby Falls
    ‪3 min drive‬
  • Place, Raccoon Mountain Caverns
    ‪4 min drive‬
  • Airport, Chattanooga, TN (CHA-Chattanooga Metropolitan)
    ‪17 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Smoking, Refrigerator & Microwave

Pillow-top beds, desk, blackout curtains, soundproofing

Standard Room, 2 Double Beds, Smoking, Refrigerator & Microwave

7.4 out of 10
Good
(23 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave | Pillow-top beds, desk, blackout curtains, soundproofing

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(46 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Pillow-top beds, desk, blackout curtains, soundproofing

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(15 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Smoking, Refrigerator & Microwave

Pillow-top beds, desk, blackout curtains, soundproofing

Standard Room, 1 King Bed, Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(7 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Standard Room, 1 King Bed, Accessible, Bathtub | Pillow-top beds, desk, blackout curtains, soundproofing

Standard Room, 1 King Bed, Accessible, Bathtub

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Accessible, Bathtub

Pillow-top beds, desk, blackout curtains, soundproofing

Standard Room, 2 Double Beds, Accessible, Bathtub

7.0 out of 10
Good
(2 reviews)
  • Sleeps 4
  • 2 Double Beds

Mobility Accessible King Room

  • Sleeps 2

Mobility Accessible Two Double Room

  • Sleeps 4

King Room - Non-Smoking

  • Sleeps 2

King Room - Smoking

  • Sleeps 2

Two Double Room - Non-Smoking

  • Sleeps 4

Two Double Room - Smoking

  • Sleeps 4

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About this property

Best Western Royal Inn

Suburban hotel with free breakfast and fitness centre
Along with an outdoor pool, this hotel has a fitness centre and a 24-hour business centre. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a business centre and a 24-hour front desk are on-site. Housekeeping is available on request.
Best Western Royal Inn offers 53 air-conditioned accommodations, which are accessible via exterior corridors, and features coffee/tea makers and complimentary newspapers. Beds feature pillowtop mattresses. Premium cable televisions are provided. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

Children aged under 15 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Best Western Royal Inn. During your stay, you'll be close to Ruby Falls. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the outdoor pool
  • Amenities include free newspapers in reception, a 24-hour business centre and a computer
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 5-minute drive from Ruby Falls and 7 minutes from Chattanooga Convention Center
  • Cats and dogs welcome for a fee (restrictions apply)
Best Western Royal Inn offers its guests an outdoor pool and a fitness centre. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business centre. Free breakfast is available daily. The business-friendly Best Western Royal Inn also features a vending machine, coffee/tea in common area, and complimentary newspapers in the lobby. Self parking is free.

Smoking is allowed in designated areas at this Chattanooga hotel.

Guests are served a free buffet breakfast daily from 6:00 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1990
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 7 AM
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities will be closed during the winter:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per pet, per night (maximum USD 100 per stay), plus a deposit of USD 50 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 80 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 50 per stay
  • Pet fee: USD 20 per pet, per night (maximum USD100 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property uses a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 3 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Best Western Royal
Best Western Royal Chattanooga
Best Western Royal Inn
Best Western Royal Inn Chattanooga
Best Western Chattanooga
Best Western Royal Hotel Chattanooga
Chattanooga Best Western
Best Western Royal Inn Hotel
Best Western Royal Inn Chattanooga
Best Western Royal Inn Hotel Chattanooga

Best Western Royal Inn Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 356 out of 1001 reviews
Rating 8 - Good. 302 out of 1001 reviews
Rating 6 - Okay. 148 out of 1001 reviews
Rating 4 - Poor. 95 out of 1001 reviews
Rating 2 - Terrible. 100 out of 1001 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

Reviews

4/10 Poor

Michael

Travelled with family
Liked: Cleanliness
Disliked: Room comfort
Staff was not helpful. Was charged $20 for an identical non smoking room because Hotels.com put me in a smoking room. The bed sank down in the middle so badly it was difficult to get out of bed.
Stayed 1 night in Oct 2025

8/10 Good

Chad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

6/10 Okay

Ronald

Travelled with partner
Liked: Staff & service
Only bad thing was the vent in the bathroom wasn't working. So it was stuffy.
Stayed 3 nights in Oct 2025

2/10 Terrible

William

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

8/10 Good

Donna

Stayed 1 night in Oct 2025

10/10 Excellent

patrick

Liked: Cleanliness
Stayed 1 night in Oct 2025

6/10 Okay

Naomi

Stayed 1 night in Sep 2025

6/10 Okay

Zarah

Liked: Cleanliness
Disliked: Staff & service
Accidentally booked a smoking room. Which didn’t even know still existed these days. So I had to pay an extra $35 for a non smoking room. Upon checking in I asked if I could go look at the room first and the lady at the front desk told me no. This place was not worth the price we paid. Don’t think we’ll be returning. It was just ok. Not great.
Stayed 1 night in Sep 2025

10/10 Excellent

Peggy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice. Very clean. I slept the best there. Nice breakfast, alright coffee.
Stayed 1 night in Sep 2025

10/10 Excellent

Greta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in was easy, staff was friendly and polite. The room was in good condition and very clean. The breakfast is a nice plus. Great quality for the price.
Stayed 1 night in Sep 2025

10/10 Excellent

Brandon

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is well maintained and my room was clean. The receptionist was professional.
Stayed 1 night in Sep 2025

10/10 Excellent

Michelle

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly receptionist and staff.
Stayed 1 night in Sep 2025

8/10 Good

Alia

Liked: Amenities
Clean hotel.
Stayed 3 nights in Jul 2025

6/10 Okay

shuresh

Stayed 1 night in Aug 2025

8/10 Good

John

Travelled with family
Liked: Amenities
Stayed 2 nights in Jun 2025

10/10 Excellent

Tomme

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cheryl!
Stayed 1 night in Jul 2025

10/10 Excellent

Anthony

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Good breakfast
Stayed 1 night in Jul 2025

6/10 Okay

Stephanie

Disliked: Staff & service
Staff wasnt very friendly. Room was run down looking
Stayed 3 nights in Jul 2025

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

6/10 Okay

Angela

Travelled with family
Liked: Staff & service
It was fine for a couple of days, property needs a bit of updating especially with doors and baths. Staff was very helpful.
Stayed 4 nights in Jul 2025

6/10 Okay

delrose or ed

Stayed 1 night in Jun 2025

2/10 Terrible

bonny

Travelled with group
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

2/10 Terrible

Kameran

Disliked: Cleanliness, staff & service, property conditions & facilities
The property manager was so disrespectful & mean to me & my two young children. I think it was a race thing , we got put out of the pool & room because of someone else’s doing. He had no remorse for me being pregnant or driving miles to visit & choose to stay at his hotel . I nearly begged & cried , so did my children to stay b/c we live 4 hours away & had just got there that morning .. I was very unhappy, discriminated against & all around disgusted.
Stayed 2 nights in Jun 2025

10/10 Excellent

Susan

Stayed 1 night in Jun 2025