Holiday Inn Express Hotel & Suites Chattanooga-Lookout Mtn by IHG

2.5 star property

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Welcome to Express Inn & Suites, where guests can enjoy refreshments and a warm atmosphere.
Two single beds with white linens and a flat-screen TV are featured in this stylish room.
Experience the sleek lobby with a reception desk, comfortable armchairs, and a vibrant artwork.
Located near a river, the Tennessee Aquarium features a unique architectural design with glass facades and a bridge in the background.
Walk along the boardwalk to a scenic bridge spanning a tranquil body of water.

Popular amenities

  • Pool
  • Pet-friendly
  • Gym
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
3710 Modern Industries Pkwy, Chattanooga, TN, 37419
  • Ruby Falls
    ‪4 min drive‬
  • Lookout Mountain Incline Railway
    ‪6 min drive‬
  • Tennessee Aquarium
    ‪8 min drive‬
  • Chattanooga, TN (CHA-Chattanooga Metropolitan)
    ‪21 min drive‬

Room options

Standard Room, 1 King Bed, Corner

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 3
  • 1 King Bed

Suite, Multiple Beds (Dry Bar)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed (Wet Bar)

7.6 out of 10
Good
(5 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(34 reviews)
  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Queen Beds

8.4 out of 10
Very good
(47 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room (Specialty)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Single Bed

Standard Room

8.6 out of 10
Excellent
(12 reviews)
  • Sleeps 2
  • 1 Single Bed

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About this property

Holiday Inn Express Hotel & Suites Chattanooga-Lookout Mtn by IHG

Hotel with free breakfast, in the vicinity of Ruby Falls
Along with an indoor pool, this smoke-free hotel has a fitness centre and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, laundry facilities and a 24-hour front desk.
Holiday Inn Express Hotel & Suites Chattanooga-Lookout Mtn by IHG offers 92 air-conditioned accommodations with coffee/tea makers and a hairdryer. Each accommodation is individually furnished. Pillowtop beds feature premium bedding. 25-inch flat-screen televisions come with premium cable channels. Bathrooms include a combined bath/shower unit.

This Chattanooga hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The free breakfast at Holiday Inn Express Hotel & Suites Chattanooga-Lookout Mtn by IHG gets high marks from our customers. During your stay, you'll be close to Ruby Falls. Free WiFi in public areas, free self-parking and an indoor pool are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the indoor pool
  • Amenities include a business centre, laundry facilities and a lift
  • On-site recreation includes a gym
  • Guests have great things to say about the breakfast and the helpful staff
  • 5 minutes by car from Ruby Falls and 7 minutes from Lookout Mountain Incline Railway
  • Dogs welcome for a fee (restrictions apply)
Holiday Inn Express Hotel & Suites Chattanooga-Lookout Mtn by IHG offers its guests an indoor pool and a fitness centre. Public spaces have free WiFi. There's an onsite business centre. Free breakfast is available daily. The business-friendly Holiday Inn Express Hotel & Suites Chattanooga-Lookout Mtn by IHG also features coffee/tea in common area, laundry facilities, and express check-out. Self parking is free.

This Chattanooga hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:30 AM to 9:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Free cot
  • Free rollaway/extra bed
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • Business centre

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Free rollaway/extra bed
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 25-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Freezer
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 40 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: USD 3.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Chattanooga-Lookout Mtn
Holiday Inn Express Hotel Chattanooga-Lookout Mtn
Holiday Inn Express Hotel Suites Chattanooga Lookout Mtn
Holiday Inn Express Hotel Suites Chattanooga Lookout Mtn by IHG

Holiday Inn Express Hotel & Suites Chattanooga-Lookout Mtn by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 475 out of 1010 reviews
Rating 8 - Good. 259 out of 1010 reviews
Rating 6 - Okay. 146 out of 1010 reviews
Rating 4 - Poor. 85 out of 1010 reviews
Rating 2 - Terrible. 45 out of 1010 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was clean, great location and staff was very friendly.
Stayed 2 nights in Apr 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay

Good room Safe area Good breakfast Nice indoor pool
Stayed 1 night in Apr 2025

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Raul

Travelled with partner
All good
Stayed 1 night in Apr 2025

6/10 Okay

Samantha

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
There were black hairs all over our towels. We checked in for four people and there were not even enough towels in the hotel room for our family.
Stayed 1 night in Apr 2025

8/10 Good

Crystal

Travelled with family
Liked: Staff & service, room comfort

Not bad but a little pricey

We stayed twice in a week on a trip to Florida. The first stay wasn’t so great. The bath tub was dirty. Our room was right by the elevator and pool and was loud all night. The door didn’t close properly which was a bit scary. The second stay was much better. The receptionist was way kinder and our room was better. Bath tub was also dirty.
Stayed 1 night in Mar 2025

6/10 Okay

Donna

Within 10 minutes of us getting into our room, the fire alarm went off. Someone had cooked a cinnamon roll too long in the microwave. We had to walk outside until the fire dept told us it was ok to go back to our rooms. The manager had the key to turn off the alarm but he wasn’t there. The staff did the best they could under the circumstances. Our room was on the first floor directly across the pool and elevator. Very noisy throughout the night.
Stayed 1 night in Mar 2025

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities

Disappointed

Room was rundown, small TV, bed wasn’t comfortable, and bathroom wasn’t fully clean (floor not mopped, hairs in corners, shower rod broken). I overheard others at breakfast with similar complaints. Also, the service at breakfast was very slow one morning, but fine the next. We won’t be staying here again.
Stayed 3 nights in Mar 2025

6/10 Okay

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities

Snowbirds going home

The hotel was in a good location and was easy to find and get around town. Easy check in and a great breakfast lady who kept everything clean and full. However the bed was uncomfortable. Sagging in the middle and needs to be replaced. The shower did not have hot water, it was just luke warm. If those items were fixed it would have been a 5 star stay
Stayed 2 nights in Mar 2025

6/10 Okay

Richard

Travelled with partner
Liked: Staff & service, amenities
Hotel was very outdated
Stayed 1 night in Mar 2025

10/10 Excellent

Chad

Stayed 1 night in Mar 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Ida, Thonotosassa

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Mar 2025

8/10 Good

Shelley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and convenient to the places we were there to see. Friendly staff! Shower curtain didn’t quite fit right so there was a flood of water on floor when you showered. Cleaning staff came in while we were out and did not close our door all the way or didn’t make sure door was closed. Nothing was missing. Just did not like the fact we came back to an open door. We would stay again.
Stayed 2 nights in Mar 2025

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Edwin

Liked: Staff & service
Stayed 2 nights in Mar 2025

8/10 Good

Cal

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The property is next to the highway So we knew that it would be nosy so we asked the check in person if we could have a room on the opposite side of the highway. The check in person didn’t even try to help us. Also one morning they ran out of almost all of the breakfast items.
Stayed 3 nights in Mar 2025

6/10 Okay

john

Stayed 3 nights in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

4/10 Poor

Nazreen

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not good

They refused to clean our room and stated they clean every 3 days and that was terrible returning to a room without the same towels not made bed garbage in the room
Stayed 2 nights in Mar 2025

4/10 Poor

Christian, Burbank

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The hotel was dirty, and the rooms smelled. It needs a remodel
Stayed 1 night in Mar 2025

6/10 Okay

Cathleen

Stayed 1 night in Mar 2025

2/10 Terrible

Scott

Travelled with family
Disliked: Cleanliness, staff & service

Dirty hotel, unhelpful staff!

Dirty lobby and front desk. Unhelpful staff. Paid for a suite that sleeps six and was told there were no sheets available for the pull out couch. I was given a single fitted sheet for my two children to sleep on. Ridiculous. Seeking a full refund.
Stayed 1 night in Mar 2025

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
interstate noise was terrible
Stayed 1 night in Mar 2025