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Quality Inn & Suites Chattanooga West near Lookout Mountain

2.5 star property

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Photo gallery for Quality Inn & Suites Chattanooga West near Lookout Mountain

Front of property
Lobby
Suite, 2 Queen Beds, Non Smoking | In-room safe, desk, iron/ironing board, free WiFi
Standard Room, 2 Queen Beds, Non Smoking | In-room safe, desk, iron/ironing board, free WiFi
Indoor pool

Reviews

6.6 out of 10

Popular amenities

  • Pool
  • Housekeeping
  • 24/7 front desk
  • Breakfast included
  • Laundry
  • Parking included

Explore the area

View in a map
3540 Cummings Highway, Chattanooga, TN, 37419
  • Place, Ruby Falls
    ‪4 min drive‬
  • Place, Raccoon Mountain Caverns
    ‪5 min drive‬
  • Place, Lookout Mountain Incline Railway
    ‪6 min drive‬
  • Airport, Chattanooga, TN (CHA-Chattanooga Metropolitan)
    ‪20 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking

Suite, 2 Queen Beds, Non Smoking | In-room safe, desk, iron/ironing board, free WiFi

Suite, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | In-room safe, desk, iron/ironing board, free WiFi

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

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About this property

Quality Inn & Suites Chattanooga West near Lookout Mountain

Hotel connected to a shopping centre in Chattanooga with free breakfast
An indoor pool, coffee/tea in a common area and a business centre are available at this hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk and a computer station are on-site.
Quality Inn & Suites Chattanooga West near Lookout Mountain offers 71 air-conditioned accommodations with a safe and coffee/tea makers. Guests can make use of the in-room fridges and microwaves. Bathrooms include baths or showers and hairdryers.

This Chattanooga hotel provides complimentary wireless Internet access. Flat-screen televisions come with cable channels. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool.
Our customers tell us that they enjoy the overall property condition at Quality Inn & Suites Chattanooga West near Lookout Mountain. During your stay, you'll be connected to a shopping centre and close to Ruby Falls. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a business centre and a computer
  • Just a 4-minute drive from Ruby Falls and 7 minutes from Chattanooga Convention Center
A computer station is on site and WiFi is free in public spaces. There's an onsite business centre. Free breakfast is served daily. An indoor pool, a vending machine, and coffee/tea in common area are also featured at the business-friendly Quality Inn & Suites Chattanooga West near Lookout Mountain. Free self parking is available.

Smoking is allowed in designated areas at this Chattanooga hotel.

Guests are served a free buffet breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 9:00 AM to 11 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Baymont Inn Chattanooga
Baymont Inn Hotel Chattanooga
Baymont Inn Chattanooga Hotel
Baymont Chattanooga
Quality Inn Chattanooga
Quality Chattanooga
Quality Inn & Suites Hotel
Quality Inn & Suites Chattanooga
Quality Inn & Suites Hotel Chattanooga

Quality Inn & Suites Chattanooga West near Lookout Mountain Reviews

Reviews

6.6
Rating 10 - Excellent. 200 out of 1000 reviews
Rating 8 - Good. 277 out of 1000 reviews
Rating 6 - Okay. 219 out of 1000 reviews
Rating 4 - Poor. 144 out of 1000 reviews
Rating 2 - Terrible. 160 out of 1000 reviews

6.6/10

Cleanliness

7.2/10

Staff & service

6.2/10

Amenities

6.0/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Excellent

Kenya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Wanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable beds!!
Stayed 1 night in Jul 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort

Great for the price, friendly staff

Staff was friendly and the rooms were clean. The breakfast was good. (What you'd expect in a contenintial breakfast. The hotel in general just needs some TLC. From peeling wallpaper being stapled back in place, to the elevator that shudders and makes terrifying noises, it has so much potential... it just needs an over all refresh.
Stayed 1 night in Jul 2025

4/10 Poor

youwonka

Travelled with family
Disliked: Amenities, property conditions & facilities
Rooms need upgrades or renovations
Stayed 4 nights in Jul 2025

8/10 Good

TERESA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and right off the highway. Lookout Mountain is a great area to stop for the night.
Stayed 1 night in Jul 2025

4/10 Poor

Charles, Lake City

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Worn out Hotel
Stayed 1 night in Jul 2025

4/10 Poor

Jennavieve

Travelled with family, Travelled with family and small children, Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
The property is very hat even with the AC on, there where holes in walls, the showers run too hot, the staff are rude, and the pool smelled like fish.
Stayed 2 nights in Jul 2025

2/10 Terrible

Elena

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
As soon as we walked in to the property it stank like smoke and the blankets were dirty.. the phone to call reception was not working and the place just looks and smells old 😐 terrible...wont be coming back to this location...
Stayed 1 night in Jul 2025

8/10 Good

Karin

Liked: Cleanliness, amenities, property conditions & facilities
Good and clean place with a convenient location to hiking areas and Chattanooga city center. I was initially concerned about my room location (that’s what i get for the special rate - hah!) which was literally right across from the elevator and ice machine (the ice machine is only in the 3rd floor, so that was a bonus), but with the AC running I never really heard any noise from the hallway. The room clock was broken so none of the buttons were functional and the display kept blinking. Unclear why the property manager doesn’t fix/replace it, but since the power outlets on it were working, I wasn’t really bothered by it. Overall, I would definitely come back to stay here.
Stayed 3 nights in Jul 2025

10/10 Excellent

JOHN, WAUKEE

Liked: Cleanliness, staff & service, property conditions & facilities
Everyone was nice and pleasant. Room is clean. But my expectations.
Stayed 1 night in Jun 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst Hotel ever.

Worst hotel stay in a long time. Had holes in sheets, carpet torn, air conditioners barely worked, door broken, asked for 3rd/4th floor got put on bottom floor, back door to hotel not secure, and desk broken. Do not stay at this property.
Stayed 2 nights in Jun 2025

2/10 Terrible

CARRIE, Winterville

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There were holes in the walls in our room, holes in the bathroom ceiling, plywood furniture in our room was falling apart, cardboard boxes stapled over holes in the ceiling in the lobby. Wet stains on the bedroom floor and linens that were ripped and stained. The pictures for this hotel are not accurate at all. We would have been better off camping.
Stayed 2 nights in Jun 2025

10/10 Excellent

Madonna

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great stay
Stayed 2 nights in Apr 2025

2/10 Terrible

Gregory

Disliked: Cleanliness, amenities, property conditions & facilities
Was not what Trip Advisor said it was. It was very dirty. Room had used dental floss on floor broken drawer in dresser. Missing lamp and chair. Will never stay or recommend this to anyone. Mold on curtains and smelled like mold in hallways. Elevator was filthy. This was a horrible remodel that needs completely overhauled.
Stayed 1 night in Jun 2025

6/10 Okay

Jorge

Travelled with family
Liked: Cleanliness
The TV isn’t working. The pillow was uncomfortable.
Stayed 1 night in Jun 2025

6/10 Okay

Nicole

Stayed 1 night in Jun 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Leaking ceiling
Leaking / why did I get this room?
Same room another problem area
How was I given this room??? Totally unacceptable..
Stayed 1 night in Jun 2025

6/10 Okay

Susan

Stayed 1 night in Jun 2025

6/10 Okay

Willie

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Michele

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was very convenient stop for our trip
Stayed 1 night in Jun 2025

10/10 Excellent

Abunido

Travelled with family
Thank you for everything you do
Stayed 1 night in Jun 2025

6/10 Okay

Tracy

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Staff left a maintenance door open a on the ground floor making the hot. I did not inquire about the issue, but the heat and air may need upgrade. The rooms were very clean. And the clerks were friendly and helpful. The breakfast buffet was very cheap. None of my grand children would eat the food.
Stayed 1 night in Jun 2025

2/10 Terrible

Huan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

4/10 Poor

Carman

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Room had a musky odor. The bed mattresses were worn out and need to be replaced. The hotel is very outdated.
Stayed 1 night in Jun 2025

2/10 Terrible

Kathleen

Liked: Staff & service
Disliked: Cleanliness
Upon getting my room, it was not clean enough for my standards. I requested another room which I did get but it still was not very clean and it was ran down and not in very good shape
Stayed 1 night in Jun 2025