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Quality Inn & Suites Chattanooga-East Ridge

2.5 star property

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Photo gallery for Quality Inn & Suites Chattanooga-East Ridge

Lobby
1 bedroom, desk, iron/ironing board, free WiFi
Premium Suite, 1 King Bed with Sofa bed, Non Smoking | 1 bedroom, desk, iron/ironing board, free WiFi
View from property
Premium Suite, 1 King Bed with Sofa bed, Non Smoking, Jetted Tub | 1 bedroom, desk, iron/ironing board, free WiFi

Reviews

5.8 out of 10

Popular amenities

  • Housekeeping
  • Kitchen
  • Pool
  • Pet-friendly
  • Breakfast included
  • Laundry

Explore the area

Map
6700 Ringgold Road, Chattanooga, TN, 37412
  • Hamilton Place Mall
    ‪8 min drive‬
  • Tennessee Valley Railroad Museum
    ‪12 min drive‬
  • Chattanooga Choo Choo
    ‪12 min drive‬
  • Chattanooga, TN (CHA-Chattanooga Metropolitan)
    ‪7 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | 1 bedroom, desk, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Suite, 1 King Bed with Sofa bed, Non Smoking

1 bedroom, desk, iron/ironing board, free WiFi

Premium Suite, 1 King Bed with Sofa bed, Non Smoking

  • 42 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Suite, 1 King Bed with Sofa bed, Non Smoking, Jetted Tub

1 bedroom, desk, iron/ironing board, free WiFi

Premium Suite, 1 King Bed with Sofa bed, Non Smoking, Jetted Tub

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (Accessible Tub)

1 bedroom, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking (Accessible Tub)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

1 bedroom, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby

Baymont by Wyndham Chattanooga/Eastridge

  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free WiFi
4.2 out of 5, Very good, (1477)
The price is €108
for 1 room
includes taxes & fees
1 Aug - 2 Aug
Baymont by Wyndham Chattanooga/Eastridge

About this property

Quality Inn & Suites Chattanooga-East Ridge

Hotel in Chattanooga with free breakfast and seasonal outdoor pool
Along with a seasonal outdoor pool, this hotel has dry cleaning and a 24-hour front desk. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, limo/town car service and a vending machine are on-site.
Quality Inn & Suites Chattanooga-East Ridge offers 81 air-conditioned accommodations with coffee/tea makers and a hairdryer. Televisions come with cable channels. Accommodations all include kitchenettes. Bathrooms include baths or showers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a seasonal outdoor pool.
During your stay at Quality Inn & Suites Chattanooga-East Ridge, you'll be within walking distance of Topgolf Chattanooga. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry and limo or town car service
  • 8 minutes by car from Hamilton Place Mall and 12 minutes from Chattanooga Zoo
  • Pets welcome for a fee
Free breakfast is served daily. WiFi and wired Internet are free in public spaces. A seasonal outdoor pool, a vending machine, and dry cleaning/laundry services are also featured at the business-friendly Quality Inn & Suites Chattanooga-East Ridge. Free self parking is available.

Smoking is allowed in designated areas at this Chattanooga hotel.

Guests are served a free continental breakfast daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Limo/town car service
  • Free uncovered self parking on site

Food and drink

  • Free continental breakfast available daily

Things to do

  • Seasonal outdoor pool

Family friendly

  • In-room kitchenette
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Towels provided

Entertainment

  • 42-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Kitchenette

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 15 per accommodation, per day
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15 per accommodation, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: Google Pay and Apple Pay
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open on 23 April and close on 31 August.

Property is also known as

Quality Inn Suites
Econo Lodge Inn Suites
Quality Inn & Suites Chattanooga-East Ridge Hotel
Quality Inn & Suites Chattanooga-East Ridge Chattanooga
Quality Inn & Suites Chattanooga-East Ridge Hotel Chattanooga

Quality Inn & Suites Chattanooga-East Ridge Reviews

Reviews

5.8
Rating 10 - Excellent. 35 out of 183 reviews
Rating 8 - Good. 29 out of 183 reviews
Rating 6 - Okay. 35 out of 183 reviews
Rating 4 - Poor. 35 out of 183 reviews
Rating 2 - Terrible. 49 out of 183 reviews

5.6/10

Cleanliness

6.6/10

Staff & service

5.8/10

Amenities

5.2/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

6/10 Okay

robin

Travelled with family and small children, Travelled with pets
Disliked: Staff & service, property conditions & facilities
They steel your deposit
Stayed 1 night in Apr 2025

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

2/10 Terrible

Victoria

Disliked: Cleanliness, staff & service, property conditions & facilities
I had paid in full through the Orbitz website, then the front desk told me I have to pay an extra 5$ to the hotel. Seemed a little fishy to me to be asking for extra money...
Stayed 1 night in Apr 2025

8/10 Good

Shaun

Stayed 1 night in Apr 2025

6/10 Okay

Shawnna

Rooms are nice, but still had left over grime in the tub and on the headboard from the previous stay.
Stayed 2 nights in Apr 2025

4/10 Poor

David

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort

4/13-4/14

We had some very loud banging from 9-9:39. Had to go down to the desk because our phone didn’t work. Then when checking out they gave us a receipt but then took it back and said they could not give us a receipt. We insisted we wanted one but the refused. She said that she was trying to nice.
Stayed 1 night in Apr 2025

2/10 Terrible

Jack

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don’t stay here

Absolutely one of the worst experiences I have ever had. They should pay me to stay here and I still wouldn’t. Nothing worked very noisy and the room was filthy
Stayed 1 night in Apr 2025

4/10 Poor

Miline

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Just awful!!

This was our second stay at this Quality Inn, and very disappointing. When entering our room I found an old half of a towel on the vanity that was being used as a cleaning rag. Also on the vanity was a shampoo bottle with its contents spilled out on the countertop. We ignored this and I wiped up the spill and draped the rag on the edge of a wastebasket. Then my husband discovered the TV didn't work. After reporting this to the front desk person we were informed she'd contacted the maintenance person. After an hour we didn't hear back so I called the front desk, got no answer so went down there. The front desk person tried to locate us in another room, but that one hadn't been cleaned, so we went back to the front desk where she eventually found another room. By then my husband was so tired he asked if we could stay in our initial room but receive a credit since the TV didn't work. She agreed. In the end at checkout the next morning we received no credit and no satisfaction of any kind. This is the last time we'll be stopping at this motel!
Stayed 1 night in Apr 2025

2/10 Terrible

Brian

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bad Management

management are thieves! We had a severe ice storm in Michigan that damaged our home and we lost power and electric company said it would be weeks before back on, so we had to cancel our trip.We gave Quality Inn and Hotels.com plenty of notice, yet they refused to give us a refund....
Stayed 1 night in Apr 2025

6/10 Okay

Kerin

Travelled with partner
This was just right for a place to stop overnight. Clean, comfortable room. Simple breakfast available (hotel waffles are always a favorite). Not particularly stellar, but totally adequate for a good nights sleep. Price was affordable as well compared to other local options.
Stayed 1 night in Apr 2025

2/10 Terrible

Brian

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

2/10 Terrible

Sean

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible place to stay!

Several issues here. The whole place smelled funny, it was dirty, there were bugs, the air conditioning didn’t work correctly, bedside lamp wasn’t plugged in, towels smelled, old moldy food left behind, and my card was charged after checkout. Had to call for two weeks solid arguing with them and they kept saying the manager would call. Eventually started lying saying he called and left voicemails when I had no calls or voicemails from them. They eventually told me to call my bank since they couldn’t do anything. I had to dispute the charges with my bank to get the money back.
Stayed 4 nights in Mar 2025

8/10 Good

Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good over nighter for travelers
Stayed 1 night in Apr 2025

10/10 Excellent

Liz

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2025

10/10 Excellent

Miline

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quick book

Everything was good
Stayed 1 night in Apr 2025

10/10 Excellent

Mariya, North Branch

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Mar 2025

4/10 Poor

Jessica

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

one or two stars, needs updated

The conditions of the hotel are poor. Our first room smelled like smoke. The staff were nice and agreed to change our room. The second room was clean, smelled good. But the curtains were broken, partially hanging off the window. Paint on the wall behind the chair was rubbed off. The pet area bags were empty. The elevator in the front of the building was out of service. And, the continental breakfast was okay but no hot eggs or breakfast sandwiches. they offered boiled eggs and a waffle maker, cereal, and yogurt. It was an okay one night stay as we passed through the area, but it was a one or two star experience.
Stayed 1 night in Mar 2025

6/10 Okay

Joshua

Travelled with family
Liked: Cleanliness, staff & service
The staff was great, the main lobby is quite lovely... Equipment in the fitness room did not work (specifically the treadmill and the ellyptical) and ice machines on the 3rd and 2nd floors were out of order. Also, watch your step on the elevator - the doors open before the elevator actually reaches the floor. 😬
Stayed 1 night in Mar 2025

2/10 Terrible

Vincent

Gross
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great experience from check in to check out

Stayed 1 night in Mar 2025

4/10 Poor

Treniece, Bronx

Travelled with pets
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The location is easily accessible off the interstate. I'm not going to bash the establishment, as our visit was unplanned (after a 13hr drive). However, they do need to shut down, remodel, and rebrand. They offer pet accommodations, and the customer service was not unpleasant. Booked a room impromptu late night while getting gas across the road. Booked thru expedia, which displayed presentable room options with a pool. The pool was closed with no explanation, just signage. The grounds were well kept, as the establishment sits between two well-known hotel brands in the area. The room we were given was on the ground floor, likely where the other patrons with pets were housed, which we heard walking by. Immediate discomfort when we walked in the room. Started examining the premises; dirty brown and broken curtains, inspected the toilet bowl which was lopsided and rocky, lifted the toilet seat to discover a roach that tried to run, and flipped through the bedding. I'll stop there. All that said - NO. Absolutely not.
Stayed 1 night in Mar 2025

6/10 Okay

Roxana

Liked: Cleanliness, property conditions & facilities
They have good breakfast items.
Stayed 3 nights in Mar 2025

10/10 Excellent

Daniel

Liked: Staff & service
I did not stay for the dates of this review. I made it incorrectly with the wrong dates. They were kind enough to allow a change to the correct dates. Their customer service is outstanding!!
Stayed 3 nights in Mar 2025

10/10 Excellent

Jamarcus franklin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025