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Serenity Stay

2.5 star property

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Reception
Standard Single Room, 1 King Bed, Non Smoking | Premium bedding, down duvets, pillow-top beds, desk
Seasonal outdoor pool, open 9:00 AM to 10:00 PM, pool umbrellas
Front of property
Free daily buffet breakfast

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
7017 Shallowford Rd, Chattanooga, TN, 37421
  • Place, Hamilton Place Mall
    ‪15 min walk‬
  • Place, Hickory Valley Golf Club
    ‪16 min walk‬
  • Place, Regal Hamilton Place
    ‪2 min drive‬
  • Airport, Chattanooga, TN (CHA-Chattanooga Metropolitan)
    ‪5 min drive‬

Room options

View all photos for Standard Single Room, 1 King Bed, Smoking

Premium bedding, down duvets, pillow-top beds, desk

Standard Single Room, 1 King Bed, Smoking

7.6 out of 10
Good
(21 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Single Room, 1 King Bed, Non Smoking

Standard Single Room, 1 King Bed, Non Smoking | Premium bedding, down duvets, pillow-top beds, desk

Standard Single Room, 1 King Bed, Non Smoking

8.2 out of 10
Very good
(51 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Single Room, 1 King Bed, Mobility Accessible

Premium bedding, down duvets, pillow-top beds, desk

Standard Single Room, 1 King Bed, Mobility Accessible

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room, 2 Queen Beds

Premium bedding, down duvets, pillow-top beds, desk

Standard Double Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Double Room, 2 Queen Beds, Smoking

Standard Double Room, 2 Queen Beds, Smoking | Premium bedding, down duvets, pillow-top beds, desk

Standard Double Room, 2 Queen Beds, Smoking

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Room, 1 King Bed, Accessible, Non Smoking | Desk, blackout curtains, soundproofing, iron/ironing board
Days Inn by Wyndham Chattanooga/Hamilton Place
  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
3.8 out of 5, Good, 1,002 reviews
The price is €52
includes taxes & fees
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About this property

Serenity Stay

Motel with free breakfast, near Hamilton Place Mall
This motel features a microwave in a common area, a seasonal outdoor pool and laundry facilities. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour front desk, express check-out and a TV in a common area.
Serenity Stay offers 127 air-conditioned accommodations, which are accessible via exterior corridors, and features coffee/tea makers and a hairdryer. Pillowtop beds feature down duvets and premium bedding. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include a shower with a rainfall showerhead, and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the motel include a seasonal outdoor pool.
During your stay at Serenity Stay, you'll be within walking distance of Hamilton Place Mall. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include laundry facilities, a vending machine and TV in a common area
  • Just a 3-minute drive from Hamilton Place Mall and a few minutes from Pin Strikes
  • Cats and dogs welcome for a fee
Free breakfast is served daily. Public spaces have free WiFi. A seasonal outdoor pool, a vending machine, and laundry facilities are also featured at the business-friendly Serenity Stay. Free self parking is available.

Smoking is allowed in designated areas at this Chattanooga motel.

Guests are served a free buffet breakfast daily from 7:00 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:30 AM

Things to do

  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Low-height bed
  • Low-height counter and sink
  • Low-height desk
  • Low-height door lock
  • No lift
  • Wheelchair accessibility
  • Wheelchair-width doorways

More

  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 30.00
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per pet (varies based on length of stay)
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 60 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in fee: USD 30.00 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Masks are required at the property for guests who have not received COVID-19 vaccination
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open on 15 March and close on 26 September.
  • Pool access available from 9:00 AM to 10:00 PM
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

La Quinta Chattanooga Hamilton Place
La Quinta Inn Chattanooga Hamilton Place
Quinta Inn Chattanooga Hamilton Place
Quinta Chattanooga Hamilton Place
La Quinta Inn Chattanooga Hotel Chattanooga
Chattanooga La Quinta
La Quinta Chattanooga
Quinta Inn Hamilton Place
Quinta Hamilton Place
Serenity Stay Motel
Serenity Stay Chattanooga
Serenity Stay Motel Chattanooga
Baymont by Wyndham Chattanooga Hamilton Place

Serenity Stay Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 322 out of 672 reviews
Rating 8 - Good. 160 out of 672 reviews
Rating 6 - Okay. 101 out of 672 reviews
Rating 4 - Poor. 38 out of 672 reviews
Rating 2 - Terrible. 51 out of 672 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Calvin

Liked: Cleanliness, staff & service, property conditions & facilities
Yes
Stayed 1 night in Oct 2025

6/10 Okay

H

Stayed 1 night in Oct 2025

10/10 Excellent

Krista

Stayed 1 night in Oct 2025

10/10 Excellent

Jackie

Stayed 1 night in Oct 2025

10/10 Excellent

Vicki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

6/10 Okay

Jonna

Liked: Cleanliness, property conditions & facilities
This was the absolute worst experience I've ever had. I booked 5 rooms for myself and others. The 2 couples that should have had king size beds waited over 3 hours for a room well after check in time because the rooms weren't ready. Then they didn't even get king beds, they got two double beds. I admittedly made a mistake and booked the other 3 rooms as smoking rooms. Instead of accommodating those people and switching them to non smoking rooms I had to cancel those room and pay an additional $30 for non smoking rooms. Only to have 1 of them be a smoking room anyway. The person at the front desk when all this was going on was absolutely a nightmare.
Stayed 2 nights in Oct 2025

4/10 Poor

Grace

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient
Stayed 1 night in Oct 2025

10/10 Excellent

Leslee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok
Stayed 3 nights in Oct 2025

2/10 Terrible

Gloria

Disliked: Amenities
I was getting a room. The staff person was arguing with the guest. It went on for 20 minutes. All the gas won’t was the paper showing a refund staff finally stopped arguing the gas melt marijuana in his room, and he just wanted another room after all the arguments. My room was OK at the time I went back to next week to stay there. I was given a room on the second floor and I had asked for the first floor because I had to have a hip operation and it’s hard for me to walk up and downstairs steps. I was putting a room that was smelled like marijuana. I called the front desk. Staff said he did not have any other room available in which other people had walked in and canceled the room because he was being so rude and hateful to them I went and got a thing Lysoland sprayed and sprayed and sprayed. I was not very happy. I felt like it was a little bit of discrimination last week. He gave a man a room because she smelled marijuana, but he would not give me a room each day that I came in my key wouldn’t work. I went down and asked them to re-it each staff member every day. I had to walk up and down the stairs, three times before my key would work that is very unacceptable to me. I think they need to fire every one of them for being rude and hateful to me. I would never go back to that place again and I will get in contact with the owners to let them know how bad their place is housekeeping didn’t know what they were supposed to do in the rooms. I asked them to change my bed.
Stayed 4 nights in Oct 2025

4/10 Poor

Natalie

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I will say that the front desk staff is some of the best people I’ve had to work with while also not having a good time. My room had 3 places where there was blood on the baseboards, bathroom and in the shower. The television turned on but there’s little to no service, but I had my phone so I scrolled. The room smelled of smoke although they did do their best to renovate and make it pleasing. Here is where my issues really started…there’s no security on the premises and there’s people going around banging on doors asking for money. The second morning I woke to a woman screaming outside my door with her dog and still no security. Between the people drinking in the parking lot, the ones sleeping in the lot and those going room to room looking for money I found the premises to be unsafe and without present security it’s too easy to get out of hand.
Blood on the bathroom baseboard
Blood on the baseboard in the kitchen area
Blood in the shower
Stayed 2 nights in Oct 2025

6/10 Okay

John

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Amenities
The hotel room was pretty average. It was clean but hasn’t been updated in a while. Probably the nicest feature was the shower. Breakfast was fine, pretty common for hotel breakfasts.
Stayed 1 night in Oct 2025

2/10 Terrible

Lynn

They tried to put me in a smoking room which was not part of the booking choice then tried to put me on a higher floor with stairs only which I had put in comments as no stairs. I did not stay there
Stayed 1 night in Oct 2025

10/10 Excellent

Alexis

Stayed 2 nights in Sep 2025

8/10 Good

Alexis

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoy coming to this place… the staff is wonderful & breakfast is good…The only thing I can complain about is cleaning need to improve
Stayed 1 night in Oct 2025

6/10 Okay

Monika P

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

October visit

Lots of traffic noise coming in especially at night, so the room athmosphere wasn't very soothing. Breakfast was good and had a good variety.
Stayed 3 nights in Oct 2025

6/10 Okay

Desiree

Travelled with partner
This hotel was okay, but I probably wouldn’t stay here again unless I absolutely had to. Requested a non-smoking room & if the smell of that unit was a non-smoking, I could only imagine what a smoking room would smell like. Honestly, the smell was the worst part. Room was okay. Bed was comfy, shower was nice, but it’s a small room & even smaller bathroom. No ledges in the shower to put razor, rag, etc while taking a shower. Breakfast was okay. Decent options, but it wasn’t hot. Staff was okay. I checked in a little after 3 & my room was ready. Took a little bit to get checked in which is fine. Hotel clerk got into an argument on the phone with a third party company in front of a lobby full of people so that was odd. But he was nice to me. But it’s in a safe area with lots of other hotels around and good dining options. Solid 3/5.
Stayed 1 night in Oct 2025

2/10 Terrible

Briana

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely DO NOT choose this hotel. The room looked fine when we checked in, apart from bug guts on the walls. Then we pulled back our sheets to find toenail clippings, holes, & stains (makeup & black grease stains?). Housekeeping obviously just remade the beds rather than change the sheets between guests. When we went to the front desk, we were given a new room...Which absolutely REEKED of cigarette smoke. When we went back to the front desk, the (I assume) owner was very irritated & rude, telling me there were no other rooms available & that wasn't a smoking room. I highly doubt any of that was true. My child did NOT want to get back in the toenail bed. I suspect most of the many good reviews on Expedia are fake. Other guests were extremely loud and the smell of weed was seeping into our room. Breakfast was dismal with signs posted that you may not bring food back to the room?? I've never seen such. Choose one of the many other hotels located around this one.
On the way to the front desk from our room
Disgusting
Stayed 1 night in Oct 2025

6/10 Okay

Brooke

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Allyson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was great for the price. The location was all also good.
Stayed 1 night in Oct 2025

8/10 Good

Julie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was clean, bed comfortable, service excellent. There was very little water pressure and, even though the room was clean, it had a weird (not terrible) smell.
Stayed 1 night in Oct 2025

10/10 Excellent

Dolores

Stayed 7 nights in Oct 2025

8/10 Good

Evelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Desk clerk person charged me a deposit in excess of room cost because I booked online. The room I was sent to was not ready. I had an appointment so was gone for a couple of hours. Returned, bed was made and room appeared clean. The room was smaller than expected. Bed did not have a conventional box springs. Looked like a black, plastic box. Made the old spring squeak sound. The breakfast was fair. Gravy was cold. It was pretty clean and safe.
Stayed 1 night in Oct 2025

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities
Love this place is clean is safe and the personal are amazing
Stayed 1 night in Oct 2025

4/10 Poor

Kerrenda

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities

It’s fine..

We found a bug on the bed the air conditioner made too much noise the fire alarm was broken the shower soap fell of
Stayed 1 night in Oct 2025