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Tru By Hilton Chattanooga Hamilton Place

2.5 star property

Choose dates to view prices

Photo gallery for Tru By Hilton Chattanooga Hamilton Place

Lobby
Desk, laptop workspace, blackout curtains, iron/ironing board
Exterior
Restaurant
Games room

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Gym
  • Pet-friendly
  • 24/7 front desk

Explore the area

Map
7008 Shallowford Rd, Chattanooga, TN, 37421
  • Hamilton Place Mall
    ‪17 min walk‬
  • Amazon.com Fulfillment Center
    ‪5 min drive‬
  • Tennessee Valley Railroad Museum
    ‪7 min drive‬
  • Chattanooga, TN (CHA-Chattanooga Metropolitan)
    ‪5 min drive‬

Room options

View all photos for Room, 2 Queen Beds

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds

9.6 out of 10
Exceptional
(24 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible (Roll-In Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible (Roll-In Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible (Hearing)

8.0 out of 10
Very good
(2 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed

9.2 out of 10
Wonderful
(49 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Tru By Hilton Chattanooga Hamilton Place

Suburban hotel with free breakfast and health club
Along with a health club, this hotel has a snack bar/deli and coffee/tea in a common area. Free full breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, a 24-hour front desk and an arcade/games room.
Tru By Hilton Chattanooga Hamilton Place offers 90 air-conditioned accommodations with free newspapers and a hairdryer. LCD televisions come with premium cable channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a health club.
Our customers tell us that they can't get enough of the helpful staff at Tru By Hilton Chattanooga Hamilton Place. During your stay, you'll be within walking distance of Hamilton Place Mall. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include a front desk safe, a business centre and a lift
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 3-minute drive from Hamilton Place Mall and 14 minutes from Chattanooga Zoo
  • Cats and dogs welcome for a fee
There's a snack bar/deli on site. Free breakfast is served daily. WiFi and wired Internet are free in public spaces. There's an onsite business centre. A health club, an arcade/games room, and coffee/tea in common area are also featured at the business-friendly Tru By Hilton Chattanooga Hamilton Place. Free self parking is available.

Smoking is allowed in designated areas at this Chattanooga hotel.

Guests are served a free full breakfast daily from 6:00 AM to 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free full breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Health club

Family friendly

  • Arcade/game room
  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • Built in 2019
  • Designated smoking areas (fines apply)
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru By Hilton Chattanooga Hamilton Place Hotel
Tru By Hilton Chattanooga Hamilton Place Chattanooga
Tru By Hilton Chattanooga Hamilton Place Hotel Chattanooga

Tru By Hilton Chattanooga Hamilton Place Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 406 out of 681 reviews
Rating 8 - Good. 151 out of 681 reviews
Rating 6 - Okay. 73 out of 681 reviews
Rating 4 - Poor. 25 out of 681 reviews
Rating 2 - Terrible. 26 out of 681 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Mary

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was adequate but we did not have any soap in the shower dispenser and had to search out extra toilet paper.
Stayed 1 night in Mar 2025

10/10 Excellent

Bridget

Stayed 2 nights in Mar 2025

10/10 Excellent

Vanessa

Travelled with family
Liked: Cleanliness, amenities
Clean & convenient
Stayed 2 nights in Mar 2025

10/10 Excellent

Mike, elkhart

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I love staying at a Tru By Hilton hotel. Consistently, they are clean, affordable and have very friendly staff. This particular hotel was in a lovely area with absolutely anything we wanted from restaurants to shopping nearby. We were traveling home from vacation and only stayed one night, but once again, we were very satisfied!!
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

2/10 Terrible

Richard

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk staff was nowhere tp be seen for 15 mins upon checkin. Was extremely rude when theyvshowed up. Rooms are small and beds and pillows are uncomfortable to say the least.
Stayed 1 night in Mar 2025

10/10 Excellent

Margaret

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel. Quiet, clean and very helpful and attentive staff.
Stayed 1 night in Mar 2025

2/10 Terrible

Patrick

Stayed 2 nights in Mar 2025

2/10 Terrible

Darleny

Disliked: Cleanliness, staff & service, property conditions & facilities
Bad services!!

6/10 Okay

Tamara

Travelled with family
Always stay here. Clean and friendly staff.
Stayed 1 night in Mar 2025

10/10 Excellent

Catherine

Stayed 1 night in Mar 2025

10/10 Excellent

Myra

We always stay here when passing through! Very convenient! Never disappointed
Stayed 1 night in Mar 2025

8/10 Good

LAURA

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is easy to get to from I-75. Many restaurants a short driving distance. Room was clean,sheets very soft, large T.V. Loved lotion and shampoo products. Breakfast typical hotel breakfast. Very good hotel for the cost.
Stayed 1 night in Feb 2025

8/10 Good

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 3 nights in Feb 2025

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities
Employees always cleaning
Stayed 1 night in Feb 2025

6/10 Okay

Verified traveller

Travelled with family

Flea bitten

This was our second time staying at this hotel. We had no issues with the first visit so we booked again in a two week period. The only issue is thatt the hotel allows pets in all the rooms. As a result, we were bothered by flea bites beginning in the night. I did point out the flea bites to the clerk when I checked out. They reassured me that they clean each room paying attention to issues we experienced. I doubt if I will stay in a hotel that allows pets going forward and I have pets of my own.
Stayed 1 night in Feb 2025

10/10 Excellent

Willard

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
X
Stayed 1 night in Feb 2025

10/10 Excellent

Noah, Winterville

Liked: Cleanliness, staff & service, property conditions & facilities
Great time
Stayed 1 night in Feb 2025

4/10 Poor

Carma

Disliked: Staff & service, property conditions & facilities, room comfort

Cold Ass Room

Room was cold; heat not working properly; I reserved a room with a King bed - I was given a room with two full beds so I was uncomfortable (I am not a small person). Room is too small too minimalized (claustrophobic)
Stayed 1 night in Feb 2025

6/10 Okay

Mary

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Katherine

Stayed 1 night in Jan 2025

6/10 Okay

Barry

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Arnold

Stayed 1 night in Jan 2025

8/10 Good

Arnold

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
While the actual stay at this hotel was great, it would have been greater if Travelocity had issued a proper virtual card to allow my room reservation to proceed smoothly. The very helpful Tru employee had to plead with them over the phone for 45 minutes before we could get into our room, so don't use Travelocity!.

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025