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Hotel Madrid

3.0 star property

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Photo gallery for Hotel Madrid

Triple Room | In-room safe, cots/infant beds, free WiFi
Staircase
Free daily breakfast
In-room safe, cots/infant beds, free WiFi
Hair dryer, towels

Reviews

6.4 out of 10

Popular amenities

  • Breakfast included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Room service
  • 24/7 front desk

Explore the area

View in a map
Avenue Hassan II, Chefchaouen, 91000
  • Place, Chefchaouen Kasbah
    ‪3 min walk‬
  • Place, Plaza Uta el-Hammam
    ‪3 min walk‬
  • Place, Ras El Ma Waterfall
    ‪10 min walk‬

Room options

View all photos for Single Room

In-room safe, cots/infant beds, free WiFi

Single Room

  • Sleeps 1
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Double Room

In-room safe, cots/infant beds, free WiFi

Double Room

  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Triple Room

Triple Room | In-room safe, cots/infant beds, free WiFi

Triple Room

  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed
  • Free Wi-Fi

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About this property

Hotel Madrid

A restaurant, a coffee shop/cafe and coffee/tea in a common area are available at this smoke-free hotel. Free breakfast and free WiFi in public areas are also provided. Additionally, a 24-hour front desk, a front desk safe and multilingual staff assistance are on-site. Housekeeping is not available.
Hotel Madrid offers 26 air-conditioned accommodations, with a safe. Televisions come with satellite channels. Guests can surf the web using complimentary wireless Internet access. Cots/infant beds are also available.
The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Hotel Madrid, you're just a quick walk from Plaza Uta el-Hammam. Free breakfast, free WiFi in public areas and a restaurant are available.
  • Free breakfast served daily
  • Free WiFi
  • Dining options include a coffee shop and a restaurant
  • Amenities include a front desk safe, multilingual staff and coffee/tea in a common area
  • Steps from Plaza Uta el-Hammam and Chefchaouen Kasbah
Along with a restaurant, there's a coffee shop/cafe on site. Free breakfast is served daily. WiFi and wired Internet are free in public spaces. Hotel Madrid also features multilingual staff, coffee/tea in common area, and room service (during limited hours).

This 3-star Chefchaouen hotel is smoke free.

Guests are served a free breakfast daily from 7 AM to 10 AM.
Hotel Madrid has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Food and drink

  • Free breakfast available daily 7 AM to 10 AM
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Family friendly

  • In-room cot

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Multilingual staff
  • No housekeeping service

More

  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Cot

Bathroom

  • Hair dryer (on request)
  • Towels provided

Entertainment

  • TV with cable/satellite channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 1 PM

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MAD 13.20 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Madrid Chefchaouen
Madrid Hotel Chefchaouen
Hotel Madrid Chefchaouen
Hotel Madrid Hotel
Hotel Madrid Chefchaouen
Hotel Madrid Hotel Chefchaouen

Hotel Madrid Reviews

Reviews

6.4
Rating 10 - Excellent. 7 out of 27 reviews
Rating 8 - Good. 5 out of 27 reviews
Rating 6 - Okay. 7 out of 27 reviews
Rating 4 - Poor. 2 out of 27 reviews
Rating 2 - Terrible. 6 out of 27 reviews

7.2/10

Cleanliness

7.4/10

Staff & service

7.0/10

Amenities

6.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

jinwoo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The Most Beautiful Hotel in Chefchouen!

I can't believe I could use this beautiful hotel at an affordable price. I can't forget the friendly staff, delicious breakfast, and a room with beautiful windows.
Stayed 2 nights in Oct 2022
Verified

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They gave me an incredible view.
Stayed 2 nights in Sep 2023
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Buona la posizione

A pochi passi dalla Medina, parcheggio al chiuso cn 5€. Arredamento molto particolare. Un po' vecchiotto ma molto carino, per una notte va bene. Colazione normale.
Stayed 1 night in Aug 2023
Verified

2/10 Terrible

Yassine

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible vraiment
Stayed 1 night in Aug 2023
Verified

6/10 Okay

dupuis

Liked: Cleanliness, staff & service, property conditions & facilities

Beau décor, typique, petite chambre, confort minim

Bonjour, accueil sympathique patron très sympathique mais alors on a pas dormi de la nuit pratiquement un groupe est arrivé manger à minuit. Ils se sont couchés à 2h du matin très très bruyant levé à 6h30 du matin pas dormi de la nuit. Nous avons quitté l’hôtel pour aller plus loin à l’autre jour.
Stayed 1 night in Jun 2023
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
フロントスタッフは感じが良かった。 設備が古く、お湯は自分でボイラーのコンセントを差し込み、20分またなければならなかった。今までそんな設備のホテルに泊まったことがないので、いつまでも水しか出ず、驚いた。朝食時には8時の時点で食器類が不足、食べ物もコーヒーもほとんど残っていなかった。偶然団体客と重なったのだが、その時間にはスタッフを増員する、食料を増やすなど、配慮するべき。
Stayed 1 night in Dec 2019
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Hôtel proche de la Médina. Personnel serviable. Décoration kitsch originale. Salle de bains peu confortable. Petits déjeuners très décevants.
Stayed 1 night in Dec 2018
Verified

4/10 Poor

kiyotaka

Liked: Cleanliness
Disliked: Staff & service, room comfort

たまたまではあろうが、、、

ダブルブッキングしたのか、部屋が用意されてなかった。満室だったようで、姉妹ホテルに案内されたが、何故か税金という名目で多少とられた。サイトの説明では「この宿泊施設から請求されたすべての料金が含まれていますが、宿泊数や予約した部屋によって料金が変更される場合があります。」ということで、基本的には追加料金はないはずだが・・・。ロビーの人の対応は悪くはなく、まあ丁寧に対応してくれたとは思う。案内された部屋もまあまあ清潔だったが、あろうことかシャワーの蛇口で感電して危険。朝食はかなり微妙だった。予約が通ってないことはめったにないだろうが、私自身の滞在としては微妙でした。立地はとてもいいと思います。
Stayed 1 night in Oct 2018
Verified

6/10 Okay

Molly

Liked: Staff & service
Disliked: Room comfort
Colorful decor, room not great, breakfast pretty dismal, and they couldn’t get the cable tv to work
Stayed 2 nights in Oct 2018
Verified

10/10 Excellent

Ulisses T

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Boa relação custo-benefício

Decoração interessante, café da manhã gostoso, mas o Wi-Fi não funciona no último andar.
Verified

6/10 Okay

Verified traveller

Liked: Staff & service
Hôtel plutôt kitch dans la style marocain. Chambres petites, mais relativement confortables. Proximité du parking bien pratique. Petit déjeuner très moyen, mais bon rapport qualité prix.
Verified

8/10 Good

ismael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

desta vez foi pouco recomendavel

Fiquei bastante desiludido com este hotel ,depois de ter ficado mais de 4 vezes neste hotel,,,quando cheguei as 10 da noite disseram que não tinham reserva para mim,,que não tinham recebido qualquer reserva em meu nome,,e eu com a confirmação na mao..andamos de hotel em hotel e nada de quartos acabamos por ir dormir a uma casa particular,,francamente não sei de quem foi a culpa.
Verified

2/10 Terrible

adam

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

00000

Ich bin nicht zufrieden Punkt 1 ich habe 2 Zimmer gebucht mit doppelt bet gebucht ich habe 1 Zimmer bekommen nach 3 tage habe ich die 2 Zimmer bekommen die erst 4 tage muste ich mit Single zimer ubernachaten wo fwenster ganze nacht offen ....und einreise tag es gabe kein Zimmer ich musste hin und hier verschoben bis ich schautze vol gehabt ich wolte polisei anrufen und danach habe ich ein zimmer bekommen die schlechteste Zimmer ich wil meine geld zürück was mir steht
Verified

6/10 Okay

Verified traveller

Accueil sympathique,cherche a rendre service. Bon petit déjeuner.
Verified

6/10 Okay

Xun

Liked: Cleanliness, staff & service, room comfort
位于风景迷人的舍夫沙万小镇中心，出入方便。前台一位年轻女士接待英语不佳的客人也是不厌其烦，令人感动！
Verified

6/10 Okay

Milena

Liked: Cleanliness, staff & service

Może być

Hotel średniej klasy, po przybyciu nie mieli naszej rezerwacji i całe szczęście, że znalazł się dla nas pokój - zamiast dwójki, z dwoma pojedynczymi łóżkami. W pokoju dosyć zimno, klimatyzacja nie spełniała zadania i nawet po ustawieniu na maksa było czuć chłód (problemy z wentylacją, klimatyzator umiejscowiony zaraz koło nieszczelnego okna). Pokój mały, czysty, urządzony wg stylu tradycyjnego. Nic specjalnego, ale za taką cenę może być.
Verified

2/10 Terrible

Jose Pedro

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Increible

No cumplieron con la reserva que teniamos contratada para tres habitaciones, dandonos solo dos por lo que no pudimos dormir con nuestras parejas, ademas las habitaciones muy pequeñas y con un baño donde no quisimos ni ducharno por mal estado en el que se encontraba, ubicadas en un patio con mal olor y humedad. Un Hotel al que no volvere y que nunca recomendare.La pagina donde contratamos el hotel nos tuvo media hora al telefono y luego corto la cominicacion sin solucionar nada.
Verified

2/10 Terrible

Jose Pedro

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

HORRIBLE

Teniamos tres habitaciones reservadas y cuando llegamos solo tenian dos disponibles en el sotano, con humedad y mal olor,muy pequeñas,tubimos que dormir como pudimos en las camas que tenian sin darle solucion a la reserva que teniamos, las camas casi tocaban las dos paredes y el baño para olvidar lo antes posible, un verdadero timo por lo que pagamos.La reserva la hicimos en HOTELES.COM al que llamamos por Tlf y nos corto la comunicacion despues de mantenernos a la espera durante media hora. UN DESASTRE.
Verified

8/10 Good

Pierrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bien

L'hôtel est propre et le service est efficace : le flexible de douche qui gouttait a été remplacé immédiatement. C'est un peu bruyant mais les chambres sont confortables et la salle de bains convenable. Petit déjeuner type "buffet" correct. Bon emplacement et hôtel connu donc facile à (re)trouver. Logement pris au dernier moment via le site donc excellent rapport qualité / prix, mais moins en direct. Bon logement donc et bien décoré mais qui n'a pas le charme d'un riad ou d'une chambre d'hôte.
Verified

10/10 Excellent

Adelaide

Stayed 1 night in Apr 2023
Verified

2/10 Terrible

JOSEPH

Stayed 1 night in Mar 2023
Verified

2/10 Terrible

wu wu

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2018
Verified

10/10 Excellent

KA CHUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2018
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort