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Leonardo Hotel Cheltenham

4.0 star property
VIP Access

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Photo gallery for Leonardo Hotel Cheltenham

Steam room
Gym
Bar (on property)
Meeting facility
Desk, laptop workspace, soundproofing, iron/ironing board

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • 24/7 front desk
  • Parking available

Explore the area

View in a map
Gloucester Road, Cheltenham, England, GL51 0TS
  • Place, Cheltenham Town Hall
    ‪5 min drive‬
  • Place, The Promenade
    ‪5 min drive‬
  • Place, Cheltenham Racecourse
    ‪7 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Standard Double Room

Standard Double Room | Desk, laptop workspace, soundproofing, iron/ironing board

Standard Double Room

8.8 out of 10
Excellent
(23 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

Desk, laptop workspace, soundproofing, iron/ironing board

Standard Twin Room

9.2 out of 10
Wonderful
(7 reviews)
  • 19 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Double Room

Superior Double Room | Desk, laptop workspace, soundproofing, iron/ironing board

Superior Double Room

8.0 out of 10
Very good
(5 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room (Double and Single)

Desk, laptop workspace, soundproofing, iron/ironing board

Standard Room (Double and Single)

9.0 out of 10
Wonderful
(22 reviews)
  • 19 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Suite

Suite | Desk, laptop workspace, soundproofing, iron/ironing board

Suite

  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room Double and Single bed

Desk, laptop workspace, soundproofing, iron/ironing board

Superior Room Double and Single bed

8.4 out of 10
Very good
(6 reviews)
  • 19 sq m
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

View all photos for Twin Room

Desk, laptop workspace, soundproofing, iron/ironing board

Twin Room

  • Sleeps 2

View all photos for Standard Double Room

Desk, laptop workspace, soundproofing, iron/ironing board

Standard Double Room

  • Sleeps 2

View all photos for Family Room

Desk, laptop workspace, soundproofing, iron/ironing board

Family Room

  • Sleeps 2

View all photos for Standard Double and Single Room

Desk, laptop workspace, soundproofing, iron/ironing board

Standard Double and Single Room

  • Sleeps 3

View all photos for Superior Double Room

Desk, laptop workspace, soundproofing, iron/ironing board

Superior Double Room

  • Sleeps 2

View all photos for Suite

Desk, laptop workspace, soundproofing, iron/ironing board

Suite

  • Sleeps 2

View all photos for Superior Double and Single Room

Desk, laptop workspace, soundproofing, iron/ironing board

Superior Double and Single Room

  • Sleeps 3

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About this property

Leonardo Hotel Cheltenham

Hotel in Cheltenham with fitness centre and sauna
An indoor pool, a restaurant and a fitness centre are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a snack bar/deli, a sauna and a coffee shop/cafe are on-site. Change of towels is available on request
Leonardo Hotel Cheltenham offers 122 accommodations with coffee/tea makers and a hairdryer. 28-inch flat-screen televisions come with cable channels.

Bathrooms include a shower. This Cheltenham hotel provides complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided.

Recreational amenities at the hotel include an indoor pool, a sauna and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Leonardo Hotel Cheltenham. During your stay, you'll be close to Cheltenham Racecourse. Features include free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free WiFi
  • Enjoy Modern European cuisine while dining at Bar and Grill
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 7 minutes by car from Cheltenham Racecourse and 9 minutes from Gloucester Docks
Leonardo Hotel Cheltenham offers its guests an indoor pool, a sauna, and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. A business centre and meeting rooms are available.

Public spaces have free WiFi. The business-friendly Leonardo Hotel Cheltenham also features a vending machine, laundry facilities, and dry cleaning/laundry services. Parking is available for a fee.

This Cheltenham hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:30 AM.
Bar and Grill – This restaurant specialises in Modern European cuisine and only serves breakfast.
Room service (during limited hours) is available.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (GBP 7 per night)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 16 per person
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bar and Grill

Things to do

  • Gym
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 28-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 25 December to 26 December:
  • Fitness facilities
  • Sauna
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 16 per person
  • Self-parking fee: GBP 7 per night
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
Guests must contact this property in advance to reserve access to the heated pool
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Cheltenham Thistle Hotel
Jurys Inn Cheltenham
Jurys Cheltenham
Thistle Hotel Cheltenham

Reviews

Leonardo Hotel Cheltenham Reviews

8.4

Very good

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 423 out of 1010 reviews
Rating 8 - Good. 400 out of 1010 reviews
Rating 6 - Okay. 116 out of 1010 reviews
Rating 4 - Poor. 57 out of 1010 reviews
Rating 2 - Terrible. 14 out of 1010 reviews

Reviews

10/10 Excellent

Sheneela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had a wonderful stay at the Leonardo Hotel in Cheltenham! From the moment I arrived, the staff were fantastic — incredibly friendly, welcoming, and always happy to help, which really set the tone for a relaxing visit. The hotel itself was very clean and felt safe throughout, which I really appreciated. The leisure facilities were a great bonus and added to the overall comfort of the stay. With the heatwave during my visit, I was also grateful for the number of fans provided in the room — it made a big difference and showed the hotel’s attention to guests’ comfort. All in all, a great experience with excellent service, clean and well-maintained facilities, and a warm, welcoming atmosphere. I would absolutely stay here again and highly recommend it to others!
Stayed 1 night in Jul 2025

8/10 Good

Craig

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

8/10 Good

Kevin

Stayed 1 night in Jul 2025

6/10 Okay

Chris

Disliked: Cleanliness

It was Okay.

Hotel was okay, no air conditioning so room was very hot, had to leave the windows open so was noisy from the traffic. No fridge in the room which would have been nice, also a very basic coffee and tea selection, no water in the room. Also the room could have been cleaner.
Stayed 2 nights in Jul 2025

6/10 Okay

elizabeth

Stayed 2 nights in Jun 2025

10/10 Excellent

Ian

Stayed 1 night in Jun 2025

6/10 Okay

Roger

Travelled with family
Liked: Staff & service, amenities
Property was great, but unfortunately the restaurant seemed to be having a bad evening. It was very slow (approx 1 hr wait for food) and one dish was terrible. It was supposed to be a curry but I think they didn’t have it so they gave us what looked like frozen veg heated up with some spice mixed through it. They didn’t charge us for this dish later when we paid, but it spoiled our dinner for sure. The kitchen should have owned up to not having it rather than making up something else which wasn’t even close to being what was described on the menu.
Stayed 1 night in Jun 2025

8/10 Good

Jeremy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

John

Business traveller
Liked: Property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

sanjay

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
very nice and comfortable beds
Stayed 1 night in Jun 2025

4/10 Poor

Emmanuella

Business traveller
Liked: Cleanliness
Disliked: Staff & service, room comfort
I did not enjoy the trip. Unexpected additional cost. When it was paid gut. Booked a double room and got charged for a room for 3 people. No air conditioners. Really hot day so was hard to sleep with fans
Stayed 1 night in Jun 2025

10/10 Excellent

Aisha, Ilford

Stayed 1 night in Jun 2025

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Frederick

Stayed 1 night in Jun 2025

6/10 Okay

Rosy

Stayed 3 nights in Jun 2025

8/10 Good

Phil

Liked: Cleanliness, staff & service, room comfort
Great for the festival if you don’t want to stay in the city centre o
Stayed 3 nights in Mar 2025

8/10 Good

Sheena, Hereford

Stayed 2 nights in Jun 2025

10/10 Excellent

Paul

Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel with helpful staff
Stayed 3 nights in Jun 2025

8/10 Good

Ameet

Stayed 1 night in Jun 2025

8/10 Good

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Allison

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overnight

It was perfect 😊 the kids were happy
Stayed 1 night in Jun 2025

8/10 Good

Tom

Travelled with family and small children
Liked: Cleanliness, staff & service
Suited us fine for an overnight stay. Breakfast looked nice.
Stayed 1 night in May 2025

10/10 Excellent

Catherine

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely friendly staff, great leisure centre and yummy breakfast
Stayed 2 nights in May 2025

2/10 Terrible

Benita

Disliked: Cleanliness, property conditions & facilities
I came thinking the pool would be open all day and disappointed pool closed at 230 on arrival and my check in was at 3 pm
Stayed 1 night in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice friendly staff

Lovely hotel with very helpful and friendly staff. Excellent service from reception, bar staff and restaurant staff. Good choice of breakfast dishes. Spa facilities small but adequate.
Stayed 2 nights in May 2025