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Crowne Plaza Chengdu City Center by IHG

4.0 star property

Choose dates to view prices

Photo gallery for Crowne Plaza Chengdu City Center by IHG

Exterior
Down duvets, minibar, in-room safe, desk
3 restaurants; breakfast, lunch and dinner served
Exterior
Lobby lounge

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
31 Zong Fu Street, Chengdu, Sichuan, 610016
  • Place, Chengdu IFS
    ‪9 min walk‬
  • Place, Taikoo Li Shopping Center
    ‪9 min walk‬
  • Place, Tianfu Square
    ‪14 min walk‬
  • Airport, Chengdu (CTU-Shuangliu Intl.)
    ‪18 min drive‬

Room options

View all photos for Suite, 1 Bedroom

Combined shower/bathtub, free toiletries, hair dryer, bathrobes

Suite, 1 Bedroom

  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room

Down duvets, minibar, in-room safe, desk

Standard Room

10.0 out of 10
Exceptional
(2 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom, Club lounge access

Down duvets, minibar, in-room safe, desk

Suite, 1 Bedroom, Club lounge access

  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for 1 King Premium Lounge Access

Down duvets, minibar, in-room safe, desk

1 King Premium Lounge Access

  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Down duvets, minibar, in-room safe, desk

Suite, 1 King Bed

  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for 2 Double Premium

Down duvets, minibar, in-room safe, desk

2 Double Premium

  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for 2 Double Premium Lounge Access

Down duvets, minibar, in-room safe, desk

2 Double Premium Lounge Access

  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for 1 King Premium

Down duvets, minibar, in-room safe, desk

1 King Premium

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for 1 King Standard

Down duvets, minibar, in-room safe, desk

1 King Standard

9.0 out of 10
Wonderful
(2 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for 1 King Standard Low Floor

Down duvets, minibar, in-room safe, desk

1 King Standard Low Floor

8.8 out of 10
Excellent
(3 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for 2 Double Standard

Down duvets, minibar, in-room safe, desk

2 Double Standard

  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for 2 Double Standard Low Floor

Down duvets, minibar, in-room safe, desk

2 Double Standard Low Floor

  • 30 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Premium Room

Down duvets, minibar, in-room safe, desk

Premium Room

  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Junior Suite, Multiple Beds (Family)

Junior Suite, Multiple Beds (Family) | Down duvets, minibar, in-room safe, desk

Junior Suite, Multiple Beds (Family)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 King Bunk Bed
  • Free Wi-Fi

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About this property

Crowne Plaza Chengdu City Center by IHG

Along with 3 restaurants, this hotel has an indoor pool and a 24-hour fitness centre. Free WiFi in public areas and free self parking are also provided. Other amenities include a conference centre, a coffee shop/cafe and a business centre.
Crowne Plaza Chengdu City Center by IHG offers 402 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and a safe. Beds feature down duvets. A pillow menu is available. This Chengdu hotel provides complimentary wired and wireless Internet access.

Bathrooms include a combined bath/shower unit, bathrobes, slippers and complimentary toiletries. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.
During your stay at Crowne Plaza Chengdu City Center by IHG, you'll be within walking distance of Chengdu IFS. You'll find features such as free WiFi in public areas and free self-parking, plus 3 restaurants.
  • Free WiFi
  • Free self-parking
  • Dining options include 3 restaurants and a coffee shop
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Within a 15-minute walk of Chengdu IFS and Taikoo Li Shopping Center
  • Airport, train station pick-up and train station drop-off shuttle service available for a fee
Crowne Plaza Chengdu City Center by IHG offers its guests an indoor pool and a 24-hour fitness centre. There are 3 restaurants on site, along with a coffee shop/cafΘ. Business amenities include a business centre, meeting rooms, and limo/town car service.

Public spaces have free WiFi. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Crowne Plaza Chengdu City Center by IHG. An airport shuttle (available 24 hours), a train station pick-up service and a train station drop-off service are available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 4-star Chengdu hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 6:30 AM to 11:00 AM.
Plaza Cafe – This coffee shop serves breakfast, lunch and dinner.
The Grill Room – This steakhouse specialises in international cuisine and serves lunch and dinner. Open daily.
Lobby Lounge – This lobby lounge only serves light fare. Open daily.
Zongfu Chinese Restaurant – This restaurant specialises in Chinese cuisine and serves lunch and dinner. Reservations are required. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Train station pick-up and drop-off shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; CNY 158 for adults and CNY 79 for children
  • 3 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Lobby Lounge
  • Plaza Cafe
  • The Grill Room
  • Zongfu Chinese Restaurant

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 27 floors
  • Banquet hall
  • Built in 1996
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • HDTV with premium channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Meal delivery service
  • Minibar
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 298.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 158 for adults and from CNY 79 for children
  • Airport shuttle fee: CNY 380 per vehicle (one-way)
  • Rollaway bed fee: CNY 298.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Crowne Plaza Chengdu City Center by IHG offers transfers from the airport and train station (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

Chengdu Crowne Plaza
Crowne Plaza Chengdu
Crowne Plaza Hotel Chengdu
Crowne Plaza Chengdu City Center Hotel
Crowne Plaza Chengdu City Center

Crowne Plaza Chengdu City Center by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 127 out of 243 reviews
Rating 8 - Good. 69 out of 243 reviews
Rating 6 - Okay. 27 out of 243 reviews
Rating 4 - Poor. 13 out of 243 reviews
Rating 2 - Terrible. 7 out of 243 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

9.4/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Teresa

Liked: Cleanliness, amenities
Clean room, great breakfast choices and the hotel is in the central location that is walkable to all departments store plus it is a good place for tour guide to pick you up to go places
Stayed 8 nights in Nov 2025
Verified

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities
Nice hotel
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Jonathan

Liked: Cleanliness, amenities, property conditions & facilities
Cassie and her team were very helpful with the check in and stay. I would highly recommend this hotel anytime. Thank you.!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

LUO QI

Liked: Cleanliness, property conditions & facilities
stayed in the family suite with a queen bed and bunk bed for the kids - Hollyn was very courteous and helpful, thanks for a great stay!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Jacky

Liked: Cleanliness, amenities, property conditions & facilities
The check-in process was pleasant despite arriving late. We particularly enjoyed the breakfast and the friendliness of each staff.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities
Desk staff were great
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Shang

Liked: Cleanliness, staff & service, property conditions & facilities
Reception and service are excellent ,ideal for shopping dinning, walking around the city center, breakfast selection are very good.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Xinyi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a very pleasant stay at the hotel, with excellent service and attentive staff. We spent a one-week family stay, and @Christina was especially helpful and attentive to our needs. We highly recommend this hotel, also for its great location in Chengdu. We will definitely return next year.
Stayed 7 nights in Dec 2025
Verified

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
perfect location.
Stayed 4 nights in Jun 2025
Verified

8/10 Good

yasin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One night stay

Great location, comfortable room, breakfast was good.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Rodney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to many food and shopping options including the famous Panda at IFS. Thoroughly enjoyed our visit to Chengdu. The staff at the hotel were very accommodating and did their best to make our stay enjoyable. Great central location and food options just steps away from the hotel.
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Srdan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

ling

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are super nice and friendly
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Wong

Liked: Cleanliness, staff & service, property conditions & facilities
Friendliness of the room service and front desk staff.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
friendly helpful staff-, great breakfast, good location very nice hotel, would gladly return.
Stayed 2 nights in Aug 2018
Verified

8/10 Good

Teck Chong

Liked: Cleanliness, staff & service, property conditions & facilities
Good location and friendly staff
Stayed 3 nights in May 2024
Verified

10/10 Excellent

Wong

Liked: Cleanliness, staff & service, property conditions & facilities
Friendliness and services of the front desk and room service staff.
Stayed 3 nights in Sep 2025
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good location and thanks for Mia’s good service for checkin.
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Rupanjali

Liked: Cleanliness, amenities
Excellent
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Glen

Liked: Cleanliness, staff & service, amenities
I had a great stay at the Crowne Plaza. When I first arrived I found my room very hot and after raising the issue with the hotel, they changed my room for me. Isaac was incredibly helpful and accommodating, impeccable customer service! The hotel breakfast was also exceptional, perhaps the best I’ve had on my travels around China so far!
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Tessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had the most wonderful stay! Perfect location! Comfy down comforters!
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Prakash

Liked: Cleanliness, amenities
Friendly staff.
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Chong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel location. Just a walk to food area.
Stayed 4 nights in Jan 2025
Verified

10/10 Excellent

Yen

Room was clean..we got upgraded to a suite but a bit noisy with humming from air filtrating system..staff helped us move to a better suite..
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Ou

Liked: Amenities
I stayed 3 nights in this hotel. Great location and staff is very friendly and helpful.
Stayed 3 nights in Sep 2023