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Palm Springs Hotel Chengdu, Vignette Collection by IHG

4.5 star property

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Photo gallery for Palm Springs Hotel Chengdu, Vignette Collection by IHG

Property amenity
Property video
Reception
Exterior
Indoor pool, open 6:00 AM to 10:00 PM, pool loungers

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Hot tub
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
269 Tianfu Avenue Middle Section, High-tech Zone, Chengdu, Sichuan, 610041
  • Place, Century City International Exhibition Center
    ‪12 min walk‬
  • Place, Museum of Contemporary Art Chengdu
    ‪20 min walk‬
  • Place, New Century Global Center
    ‪2 min drive‬
  • Airport, Chengdu (CTU-Shuangliu Intl.)
    ‪12 min drive‬

Room options

View all photos for Suite (Regal)

Premium bedding, down duvets, minibar, individually decorated

Suite (Regal)

  • 155 sq m
  • Sleeps 3
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, down duvets, minibar, individually decorated

Standard Room, 1 King Bed

  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (High Floor)

Premium bedding, down duvets, minibar, individually decorated

Standard Room, 2 Queen Beds (High Floor)

  • 45 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Premium bedding, down duvets, minibar, individually decorated

Standard Room

  • 43 sq m
  • Sleeps 3
  • 1 Single Bed

View all photos for Suite, 1 Bedroom, Club lounge access (High Floor)

Premium bedding, down duvets, minibar, individually decorated

Suite, 1 Bedroom, Club lounge access (High Floor)

  • 106 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Room, 1 King Bed

Premium bedding, down duvets, minibar, individually decorated

Grand Room, 1 King Bed

  • 57 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom (living area)

Premium bedding, down duvets, minibar, individually decorated

Suite, 1 Bedroom (living area)

  • 106 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room (Upgraded)

Premium bedding, down duvets, minibar, individually decorated

Standard Room (Upgraded)

  • 45 sq m
  • Sleeps 3
  • 1 Single Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, down duvets, minibar, individually decorated

Standard Room, 2 Queen Beds

  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed (High Floor)

Premium bedding, down duvets, minibar, individually decorated

Standard Room, 1 King Bed (High Floor)

  • 43 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Room, 1 King Bed, Club lounge access (High Floor)

Premium bedding, down duvets, minibar, individually decorated

Grand Room, 1 King Bed, Club lounge access (High Floor)

  • 57 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, down duvets, minibar, individually decorated

Standard Room, 2 Queen Beds

  • 45 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Premium bedding, down duvets, minibar, individually decorated

Standard Room, 1 Queen Bed

  • 45 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Grand Room, 2 Queen Beds

Premium bedding, down duvets, minibar, individually decorated

Grand Room, 2 Queen Beds

  • 58 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Presidential Suite, 1 Single Bed

Premium bedding, down duvets, minibar, individually decorated

Presidential Suite, 1 Single Bed

  • 264 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, down duvets, minibar, individually decorated

Standard Room, 1 King Bed

  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About this property

Palm Springs Hotel Chengdu, Vignette Collection by IHG

This hotel features an indoor pool, a restaurant and a health club. Free WiFi in public areas and free self parking are also provided. Additionally, a sauna, a conference centre and a coffee shop/cafe are on-site.
Palm Springs Hotel Chengdu, Vignette Collection by IHG offers 336 air-conditioned accommodations with minibars and espresso makers. Each accommodation is individually decorated. Beds feature down duvets and premium bedding. A pillow menu is available. LCD televisions come with digital channels. Bathrooms include a separate bath and shower with a rainfall showerhead and a hydromassage showerhead, bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

2 hot tubs are on site along with an indoor pool. Other recreational amenities include a health club and a sauna.
Our customers tell us that they enjoy the overall property condition at Palm Springs Hotel Chengdu, Vignette Collection by IHG. During your stay, you'll be connected to the convention centre and within walking distance of New Century Global Center. Free WiFi in public areas, free self-parking and an indoor pool are available.
  • Free WiFi and wired Internet
  • Free self-parking
  • Options for a bite to eat include a coffee shop and a restaurant
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the 2 hot tubs
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Just a 4-minute drive from New Century Global Center and 11 minutes from Tianfu Square
  • Train station pick-up and train station drop-off shuttle service available for a fee
As a guest of Palm Springs Hotel Chengdu, Vignette Collection by IHG, you'll find 2 hot tubs, an indoor pool, a health club, and a sauna. There's a restaurant on site, as well as a coffee shop/cafe. 11 meeting rooms and limo/town car service are available.

Public spaces have free WiFi and wired Internet. Event space at this hotel measures 7858 square feet (730 square metres) and includes a conference centre. A terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury Palm Springs Hotel Chengdu, Vignette Collection by IHG. A train station pick-up service and a train station drop-off service are available for a fee. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this Art Deco Chengdu hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Palm Springs Hotel Chengdu, Vignette Collection by IHG has a restaurant on site.
Cube – On-site coffee shop. Guests can enjoy drinks at the bar. Open daily.
Spectrum – This buffet restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner. A children's menu is available. Reservations are required. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Train station pick-up and drop-off shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 208 for adults and CNY 104 for children
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Cube
  • Spectrum

Things to do

  • 2 hot tubs
  • Health club
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • In-room cot
  • Indoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 11 meeting rooms
  • Conference centre (7,858 square foot of space)

Outdoors

  • In a provincial park
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift (85 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 44 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2016
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • In-room dining only
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CNY 350.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 208 for adults and from CNY 104 for children
  • A late check-out fee will be charged
  • Rollaway bed fee: CNY 350.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Parties and events are allowed on site
This property uses a grey water recycling system
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Palm Springs Hotel Chengdu, Vignette Collection by IHG offers transfers from the train station (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Set meals are served in guestrooms only (no menus or public dining).

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

Fairmont Chengdu Hotel
Fairmont Chengdu Hotel
Fairmont Chengdu Chengdu
Fairmont Chengdu Hotel Chengdu

Palm Springs Hotel Chengdu, Vignette Collection by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 34 out of 40 reviews
Rating 8 - Good. 3 out of 40 reviews
Rating 6 - Okay. 1 out of 40 reviews
Rating 4 - Poor. 0 out of 40 reviews
Rating 2 - Terrible. 2 out of 40 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Elizabeth

Stayed 2 nights in Oct 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, property conditions & facilities
Everything was wonderful!
Stayed 3 nights in Nov 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Want to say that this was an exceptional stay at the Fairmont Chengdu The modern Luxury style as shown in the photos and the location of this hotel with the metro being a few meters away appeal to me and it truly befits the premium Fairmont brand it is the staff that have made my recent 6 day stay so memorable. Each mender of the team that I have met was friendly, welcoming and no request was to difficult In particular want to mention the outstanding service offered by the Gold l lounge team Evelyn, June, Mia and Donna They went way and above their duty to ensure that my Vegetarian dietary need where met. Also want to mention he Front desk team Adam and Jeanne for also providing and exceptional service that always welcoming and friendly I highly recommend Fairmont Chengdu any person visiting Chengdu
Stayed 1 night in Jul 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Want to say that this was an exceptional stay at the Fairmont Chengdu The modern Luxury style as shown in the photos and the location of this hotel with the metro being a few meters away appeal to me and it truly befits the premium Fairmont brand it is the staff that have made my recent 6 day stay so memorable. Each mender of the team that I have met was friendly, welcoming and no request was to difficult In particular want to mention the outstanding service offered by the Gold l lounge team Evelyn, June, Mia and Donna They went way and above their duty to ensure that my Vegetarian dietary need where met. Also want to mention he Front desk team Adam and Jeanne for also providing and exceptional service that always welcoming and friendly I highly recommend Fairmont Chengdu any person visiting Chengdu
Stayed 5 nights in Jul 2025

10/10 Excellent

jianbo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 3 nights in Jul 2025

10/10 Excellent

De Yang Derry

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Experience was amazing. Went into this trip with fairly high expectations due to the brand name but came out of it having all expectations exceeded. Reception staff were extremely efficient and friendly during check in. The room was massive and had a great view onto the boulevard in front of the hotel. The room was very well furnished and had intuitive smart controls which made it very easy to navigate and use during the stay. The hotel is located very close to the metro station with easy access into the city and the airport.
Stayed 2 nights in Jun 2025

10/10 Excellent

Wei

Stayed 3 nights in Apr 2024

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First time to stay in this hotel, and it met or exceeded my expectation on every count. The service representatives at checkin we’re extremely good! First class experience
Stayed 1 night in Nov 2019

10/10 Excellent

Ellen

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
overall very nice and clean, spacious room, modern facilities. the staff are very friendly, reception was fast and smooth, i lost my small jewelry, two three staff helped and found it. they treat my little one like their own kids, take care of him and he loves the panda toy. room was always clean, whrnever u come back, u r back to a clean room. overall amazing experience.
Stayed 3 nights in Sep 2019

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best customer service

By far the best hotel we have been to and the staff are so friendly and willing to help. Aight in customer service has gone above and beyond to help us. I haven’t found any faults with anything so far (maybe wifi a little slow to do this review but aside from that nothing.) Would highly recommend.
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient, 10 min walk to from Metro line #1, in new hi-tech district of chengdu, 15 min from downtown by metro. Get corner room if you can, much more spacious, equipped with two good size end-of-bed benches, if put together side by side and with the in-home sofa form a nice bed for toddlers. The breakfast was not great, but okay. The main Chinese restaurant on the 4rd floor is a better choice.
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff, great amenities. Close to subway and easy to commute
Stayed 1 night in Jul 2019

10/10 Excellent

Karen, VA, USA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is by far the nicest hotel we stayed during our 3 weeks trip in China. The facility is great. Service is great. Breakfast is great. Everything is top standard. The staff even shipped some of our luggage out for us at a later date. Overall we had a great time.
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facility is outstanding - super clean and beautiful modern deco. Its not one of those tourists choices. It’s in the financial district with abundance of quality western as well as Chinese food choices. It’s located a stone through away from a metro stop which will take you to all the key attractions. We got upgraded to the luxury suite when we check in. Very friendly and super helpful staffs. Has gym and swimming pool which is plus for family on school holidays.
Stayed 3 nights in Jun 2019

10/10 Excellent

Verified traveller

Stayed 4 nights in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 5 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were fantastic everywhere, in particular at the lounge.
Stayed 5 nights in Dec 2018

8/10 Good

Verified traveller

The hotel is lovely, the rooms are spacious. It's a shame the road around the hotel is a big construction site at the moment, although I couldn't hear any construction noise in the room.
Stayed 1 night in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very modern hotel. Location in front of main busy road so a bit difficult to cross over.
Stayed 3 nights in Sep 2018

10/10 Excellent

Hanze , Irvine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

hotel experience

excellent service and very comfort experience. check in and check out were fast and informative. VIP lounge was extraordinary. every single staff in the building were so benign and friendly. very customer oriented hotel. highly recommended. maybe their manager Phil is really good at this. I wonder where he did his MBA at lol
Stayed 4 nights in Jan 2018

10/10 Excellent

Hanze

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent service and accomodation

Fantastic experience, > 5 star service, much better than NYC and Beijing equivalent level hotel
Stayed 4 nights in Jan 2018

10/10 Excellent

Stephane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top Notch Hotel in Chengdu Tech District

We were extremely pleased by our family (4 people) stay in Chengdu. The staff was very friendly and helpful, the rooms were amazing, huge and extremely well equipped and with great views, the included breakfast buffet was one of the best and largest I have ever seen. All this for what seemed a reasonable price. The hotel is only 4 years old and still in good shape and if they keep maintaining it well, it should remain your top choice in the area. We wished we could have stayed longer.
Stayed 3 nights in Aug 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice experience

It's a surprise when I got the greeting of Happy Canada Day. It became a home away from home to me.
Stayed 2 nights in Jul 2017