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Bay Mountain Inn

2.5 star property

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Photo gallery for Bay Mountain Inn

Front of property
Restaurant
1 Queen Bed, Disability Access | 1 bedroom, desk, soundproofing, iron/ironing board
Outdoor pool
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Laundry
  • Housekeeping
  • Air conditioning
  • Parking included
  • Free WiFi

Explore the area

View in a map
1455 Acquoni Road, Cherokee, NC, 28719
  • Smokey Mountain Gold & Ruby Mine
    ‪13 min walk‬
  • Unto These Hills Outdoor Drama
    ‪3 min drive‬
  • Harrahs Cherokee Casino
    ‪8 min drive‬

Room options

View all photos for Deluxe Double Room, 2 Queen Beds

1 bedroom, desk, soundproofing, iron/ironing board

Deluxe Double Room, 2 Queen Beds

8.4 out of 10
Very good
(38 reviews)
  • Sleeps 2
  • 2 Queen Beds

View all photos for Deluxe Suite, 1 King Bed with Sofa bed

1 bedroom, desk, soundproofing, iron/ironing board

Deluxe Suite, 1 King Bed with Sofa bed

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed

LED TV

Deluxe Room, 1 King Bed

9.2 out of 10
Wonderful
(64 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for 1 Queen Bed, Disability Access

1 Queen Bed, Disability Access | 1 bedroom, desk, soundproofing, iron/ironing board

1 Queen Bed, Disability Access

  • Sleeps 2
  • 1 Queen Bed

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About this property

Bay Mountain Inn

Hotel with free parking, near Great Smoky Mountains National Park
Along with an outdoor pool, this smoke-free hotel has laundry facilities and express check-out. Free WiFi in public areas and free self parking are also provided. Other amenities include camper van/bus/lorry parking.
Bay Mountain Inn offers 65 air-conditioned accommodations with coffee/tea makers and a hairdryer. LED televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit.

This Cherokee hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.
Our customers tell us that they can't get enough of the helpful staff at Bay Mountain Inn. During your stay, you'll be within walking distance of Great Smoky Mountains National Park. Enjoy features like free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool
  • Amenities include laundry facilities and a lift
  • Just a 4-minute drive from Great Smoky Mountains National Park and 6 minutes from Harrahs Cherokee Casino
As a guest of Bay Mountain Inn, you'll find an outdoor pool, laundry facilities, and express check-out. WiFi and wired Internet are free in public spaces. Bay Mountain Inn also features camper van/bus/lorry parking and a lift. Limited free parking is available on a first-come, first-served basis.

This Cherokee hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Onsite parking available only on request
  • Free secured, uncovered self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site parking

Things to do

  • Outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • LED lighting
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 11:00 PM
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 8:00 AM - 10:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open on 01 June and close on 11 October.
  • Pool access available from 10:00 AM to 9:00 PM
  • Children stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Baymont Inn Cherokee Smoky Mountains
Baymont Inn Mountains
Baymont Inn Mountains Hotel
Baymont Inn Mountains Hotel Cherokee Smoky
Baymont Inn Cherokee Smoky Mountains Hotel
Baymont Inn Smoky Mountains Hotel
Baymont Inn Smoky Mountains
Baymont Wyndham Cherokee Smoky Mountains Hotel
Baymont Wyndham Smoky Mountains Hotel
Baymont Wyndham Cherokee Smoky Mountains
Baymont Wyndham Smoky Mountains
Baymont Inn Cherokee / Smoky Mountains Hotel Cherokee
Cherokee Baymont Inn
Baymont Inn Smoky Mountains
Baymont Inn Suites Cherokee Smoky Mountains
Bay Mountain Inn Hotel
Bay Mountain Inn Cherokee
Bay Mountain Inn Hotel Cherokee
Baymont by Wyndham Cherokee Smoky Mountains

Bay Mountain Inn Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 565 out of 1007 reviews
Rating 8 - Good. 317 out of 1007 reviews
Rating 6 - Okay. 84 out of 1007 reviews
Rating 4 - Poor. 24 out of 1007 reviews
Rating 2 - Terrible. 17 out of 1007 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jesse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good
Stayed 1 night in May 2025

10/10 Excellent

Angie

Stayed 1 night in Apr 2025

2/10 Terrible

Laura

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

NEVER AGAIN - worst stay ever!

Worst stay ever. And our last at Bay Mountain. At checkin, I advised the lady I had already paid for the stay during booking and expected a hold for incidentals only. She said that hold would be $1. Surprised, but ok. Then she said I had not paid and she would be charging me. I said no, that wasn’t right. She claimed to have figured it out. Well, she didn’t. She charged me. When I went back, she got upset and told me I was wrong - even with me trying to show her my credit card statement online. Friday afternoon - beginning of long weekend - she says the computer did it and it would fall off at midnight. I told her that’s not how it works. Monday morning at checkout, I explained to the gentleman and he claimed the same thing. I told him I had heard that song and dance Friday and 3 midnights had come and gone and it was still there. 3rd lady called on my way home - same thing. Stupid because the charge is still there. Finally Tuesday morning AFTER vacation they released my money. Vacation money held hostage for the duration of the vacation. 😢 Location is great which is why we have stayed there for years. NO MORE! This time there was an odd smell in the building and the internet quality was terrible. Kicked me off often and made me log back in. The men who manage the place hang out in the lobby and parking lot. Kinda gave me the creeps this time. The beds are comfortable, but the laundry detergent they use caused a rash this time. Just bad all around.
Stayed 3 nights in May 2025

8/10 Good

Luci

Liked: Property conditions & facilities
It was very quiet and close to the casino
Stayed 1 night in May 2025

10/10 Excellent

James, Blairsville

Clean
Stayed 1 night in May 2025

2/10 Terrible

Caihua

Disliked: Staff & service
Stayed 1 night in May 2025

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was fine
Stayed 2 nights in May 2025

8/10 Good

Greg

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
I recommend anyone to stay at Mountain Bay inn. Im a poker player that enjoy playing the WSOP circuit and this is the first time that i stay in the Bay Mountain Inn.
Stayed 4 nights in May 2025

10/10 Excellent

Dwight

It was guite
Stayed 2 nights in May 2025

8/10 Good

Chrishauna

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
very rarely anyone at the desk but property was quiet and easy to move around
Stayed 7 nights in May 2025

8/10 Good

DEBORAH

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
No hot water. everything else was fine.
Stayed 1 night in May 2025

6/10 Okay

John, Kennesaw

Liked: Cleanliness, staff & service
Stayed 1 night in May 2025

10/10 Excellent

Sean

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Basic but very comfortable. Staff was very friendly
Stayed 2 nights in May 2025

10/10 Excellent

Colby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Affordable and good quality!
Stayed 4 nights in Apr 2025

6/10 Okay

Aaron, Blairsville

Travelled with partner
Disliked: Amenities
Quiet area. Bed was comfortable and clean. Bathtub had some kind of cleaner in it that made it slick. Then it did not drain. It took a long time for the shower to warm but for 1 night it was ok. Breakfast was not worth it.
Stayed 1 night in Apr 2025

8/10 Good

Ryan

Travelled with partner
Not a bad place didnt see bugs.
Stayed 1 night in Apr 2025

8/10 Good

Robin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and nice staff
Stayed 2 nights in Apr 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

8/10 Good

Nafisa

Stayed 2 nights in Apr 2025

10/10 Excellent

Katherine

Stayed 1 night in Apr 2025

8/10 Good

Cody

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Jerry

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Jason

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service, front desk was awesome, arrived late at night and was taken care of very promptly
Stayed 2 nights in Mar 2025