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Comfort Suites Chesapeake - Norfolk

2.5 star property

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Photo gallery for Comfort Suites Chesapeake - Norfolk

Suite | Individually decorated, individually furnished, desk, laptop workspace
Lobby
Pool
Exterior
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Housekeeping
  • Gym
  • 24/7 front desk
  • Parking included

Explore the area

View in a map
1550 Crossways Blvd, Chesapeake, VA, 23320
  • Greenbrier Mall
    ‪8 min walk‬
  • Regent University
    ‪5 min drive‬
  • Veterans United Home Loans Amphitheater at Virginia Beach
    ‪16 min drive‬
  • Newport News, VA (PHF-Newport News - Williamsburg Intl.)
    ‪57 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed

Individually decorated, individually furnished, desk, laptop workspace

Suite, 1 King Bed with Sofa bed

8.6 out of 10
Excellent
(151 reviews)
  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, Multiple Beds, Non Smoking

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite

Individually decorated, individually furnished, desk, laptop workspace

Suite

8.4 out of 10
Very good
(29 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Double Bed with Sofa bed, Accessible, Non Smoking

Suite, 1 Double Bed with Sofa bed, Accessible, Non Smoking | Individually decorated, individually furnished, desk, laptop workspace

Suite, 1 Double Bed with Sofa bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(11 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed and 1 Double Sofa Bed

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About this property

Comfort Suites Chesapeake - Norfolk

Hotel with free breakfast, near Greenbrier Mall
This smoke-free hotel features a 24-hour fitness centre, coffee/tea in a common area and a business centre. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include conference space, dry cleaning and laundry facilities.
Comfort Suites Chesapeake - Norfolk offers 124 air-conditioned accommodations with coffee/tea makers and complimentary newspapers. Each accommodation is individually furnished and decorated. 43-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include baths or showers and hairdryers.

This Chesapeake hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Comfort Suites Chesapeake - Norfolk. During your stay, you'll be within walking distance of Greenbrier Mall. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking and Motorhome/coach/lorry parking
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 2-minute drive from Greenbrier Mall and 11 minutes from Norfolk Premium Outlets
A computer station is on site, and both WiFi and wired Internet are free in public spaces. A business centre and a meeting room are available. Free breakfast is served daily. Event space at this hotel measures 450 square feet (42 square metres) and includes conference space. A 24-hour fitness centre, barbecue grills, and gift shops/newsstands are also featured at the business-friendly Comfort Suites Chesapeake - Norfolk. Limited free parking is available on a first-come, first-served basis.

This Chesapeake hotel is smoke free.

Guests are served a free buffet breakfast daily from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Onsite parking available only on request
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 450 square feet of conference space
  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1989
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free weekday newspapers
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Suites Chesapeake
Comfort Suites Hotel Chesapeake
Comfort Hotel Chesapeake
Comfort Suites Chesapeake Hotel
Chesapeake Comfort Suites
Comfort Suites Chesapeake - Norfolk Hotel
Comfort Suites Chesapeake - Norfolk Chesapeake
Comfort Suites Chesapeake - Norfolk Hotel Chesapeake

Comfort Suites Chesapeake - Norfolk Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 529 out of 1024 reviews
Rating 8 - Good. 260 out of 1024 reviews
Rating 6 - Okay. 122 out of 1024 reviews
Rating 4 - Poor. 53 out of 1024 reviews
Rating 2 - Terrible. 60 out of 1024 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Carol

Liked: Property conditions & facilities
Stayed 5 nights in May 2025

10/10 Excellent

Dori

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is clean and modern, however, I took away a star because the room I stayed in didnt have a fan in the bathroom so anytime we showered, the room got humid. There are plenty of shops within walking distance and the propert is right off the highway. The sheets and pillows are soft and the staff was helpful and accommodating.
Stayed 2 nights in May 2025

10/10 Excellent

Russell

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great front desk experience
Stayed 2 nights in May 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Thumbs up to Comfort Suites

This is my 5th time staying at this location and once again they did not disappoint. Everything was excellent from check-in to check-out. The room was clean and well stocked. The staff were very friendly and any questions or concerns I had were addressed. I will be staying here again when I come back thru the area.
Stayed 6 nights in May 2025

10/10 Excellent

Julie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was always friendly and greeted you with a smile. You don't think much about such a simple thing but on the day I checked in it changed how I was feeling and helped get me in a better mood after first checking into another hotel, booked online with a different site for nearly the same price, that advertised with pictures that did not paint the picture of you were truly walking into. After another guest walked into our room, using a key card. We left and booked this hotel and from the moment we walked in the door to the day we left were pleased with the room, the staff and the service. I frequently fly to VA to visit family and friends in NC and plan stay here again.
Stayed 4 nights in May 2025

10/10 Excellent

Russell

Liked: Cleanliness, amenities, property conditions & facilities
the property is always clean and staff always extremely nice
Stayed 1 night in Jun 2025

8/10 Good

Markita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Joel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good experience.
Stayed 1 night in May 2025

8/10 Good

Tracey

Travelled with family
Liked: Property conditions & facilities, room comfort
For a suite, the room was small, but it was comfortable. I was quite disappointed with the lack of housekeeping. I know that we could have requested housekeeping at any time, but we arrived on a Friday and the first housekeeping we got was on Tuesday. Also, we ran out of toilet paper before housekeeping came on Tuesday. I think the experience would have been better if housekeeping came to the room more often.
Stayed 8 nights in May 2025

10/10 Excellent

Blake

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice, quiet neighborhood. Staff was friendly. This is my second time here and will definitely return
Stayed 1 night in May 2025

10/10 Excellent

Mary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very comfortable stay.
Stayed 1 night in May 2025

8/10 Good

Thali

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Nice comfortable stay
Stayed 3 nights in May 2025

8/10 Good

Ariel

Liked: Cleanliness
Great hotel for short stay, my brother and I were very comfortable. We drove into Comfort Suites from the Philadelphia area. Front desk concierge very helpful! Air conditioning unit in room very noisy however the room was clean.
Stayed 2 nights in May 2025

8/10 Good

Erin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff was amazing. Everything was clean, but there was trash in the hallway often.
Stayed 2 nights in May 2025

6/10 Okay

Karen

Travelled with partner
Disliked: Cleanliness
Hotel was ok nothing special. Definitely could be cleaner especially the breakfast area very small space for the hotel size and nobody that works there seems to think they need to wipe down tables was rather disgusting.
Stayed 2 nights in May 2025

10/10 Excellent

Crystal

Stayed 1 night in May 2025

10/10 Excellent

Dina

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Cleanliness, customer service, and the location.
Stayed 1 night in May 2025

2/10 Terrible

Susan

Stayed 1 night in May 2025

8/10 Good

Erica

Liked: Property conditions & facilities
Overall nice hotel for a short stay. Room was nice and modern, bathroom could have been cleaner. Breakfast was ok.
Stayed 1 night in May 2025

8/10 Good

Patricia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice breakfast. Clean and comfortable. Floors a bit sticky—could be from cleaning products. Newer. Would stay again.
Stayed 2 nights in May 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location for visiting family in area. Reasonable price. Clean and comfortable.
Stayed 2 nights in May 2025

8/10 Good

Quinton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The ceiling leak duung the rain, 1st flr rm?

Stayed 1 night in May 2025

4/10 Poor

brianna

Stayed 1 night in May 2025

10/10 Excellent

Anna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good experience!
Stayed 1 night in May 2025