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Hilton Garden Inn Chesapeake/Greenbrier

3.0 star property

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Photo gallery for Hilton Garden Inn Chesapeake/Greenbrier

Exterior
Daily full breakfast for a fee
Reception
Terrace/patio
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • Breakfast available
  • Pet-friendly
  • Parking included
  • Housekeeping

Explore the area

View in a map
1565 Crossways Blvd, Chesapeake, VA, 23320
  • Greenbrier Mall
    ‪5 min walk‬
  • Chesapeake Conference Center
    ‪2 min drive‬
  • Regent University
    ‪5 min drive‬
  • Norfolk, VA (ORF-Norfolk Intl.)
    ‪15 min drive‬

Room options

View all photos for Standard Double Room

Pillow-top beds, in-room safe, individually decorated

Standard Double Room

8.0 out of 10
Very good
(8 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Handicap Accessible Double w/ Roll-In Shower

Pillow-top beds, in-room safe, individually decorated

Handicap Accessible Double w/ Roll-In Shower

  • 65 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Room, 1 King Bed

Pillow-top beds, in-room safe, individually decorated

Room, 1 King Bed

8.0 out of 10
Very good
(14 reviews)
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Handicap Accessible Double With Shower/Tub

Pillow-top beds, in-room safe, individually decorated

Handicap Accessible Double With Shower/Tub

8.0 out of 10
Very good
(3 reviews)
  • 38 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Handicap Accessible 1 Bedroom King Suite w/ Roll-in Shower

Pillow-top beds, in-room safe, individually decorated

Handicap Accessible 1 Bedroom King Suite w/ Roll-in Shower

9.0 out of 10
Wonderful
(2 reviews)
  • 65 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

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includes taxes & fees
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About this property

Hilton Garden Inn Chesapeake/Greenbrier

Hotel with free parking, near Greenbrier Mall
Along with a restaurant, this hotel has a 24-hour fitness centre and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk and express check-out are on-site.
Hilton Garden Inn Chesapeake/Greenbrier offers 92 air-conditioned accommodations with a safe and coffee/tea makers. Each accommodation is individually furnished and decorated. Beds feature pillowtop mattresses. 42-inch flat-screen televisions come with premium satellite channels and pay-per-view films. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Hilton Garden Inn Chesapeake/Greenbrier. During your stay, you'll be within walking distance of Greenbrier Mall. Free WiFi in public areas, free self-parking and a restaurant are available.
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Amenities include a front desk safe, meeting rooms and a gift shop
  • On-site recreation includes a 24-hour gym
  • Just a 2-minute drive from Greenbrier Mall and 12 minutes from Norfolk State University
  • Cats and dogs welcome for a fee (restrictions apply)
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A 24-hour fitness centre, a terrace, and a vending machine are also featured at the business-friendly Hilton Garden Inn Chesapeake/Greenbrier. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Chesapeake hotel.

For a fee, guests can enjoy full breakfast on weekdays from 6:00 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.
Great American Grill – This restaurant serves breakfast and dinner.
Garden Grille – This restaurant specialises in American cuisine and serves breakfast, lunch and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 7 to 12 for adults and USD 5 to 5 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Garden Grille
  • Great American Grill

Things to do

  • 24-hour gym

Family friendly

  • Free rollaway/extra bed
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2003
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Free rollaway/extra bed
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable/satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 7 to 12 for adults and USD 5 to 5 for children
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards and mobile payments; cash is not accepted
Mobile payment options include: Google Pay and Apple Pay
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Chesapeake/Greenbrier
Hilton Garden Inn Chesapeake/Greenbrier Chesapeake
Hilton Garden Inn Chesapeake/Greenbrier Hotel
Hilton Garden Inn Chesapeake/Greenbrier Hotel Chesapeake
Chesapeake Hilton Garden Inn
Hilton Chesapeake
Hilton Garden Inn Chesapeake Hotel Chesapeake
Hilton Chesapeake
Chesapeake Hilton Garden Inn
Hilton Garden Inn Chesapeake Hotel Chesapeake
Hilton Garden Inn Chesapeake/Greenbrier Hotel
Hilton Garden Inn Chesapeake/Greenbrier Chesapeake
Hilton Garden Inn Chesapeake/Greenbrier Hotel Chesapeake

Hilton Garden Inn Chesapeake/Greenbrier Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 276 out of 642 reviews
Rating 8 - Good. 172 out of 642 reviews
Rating 6 - Okay. 91 out of 642 reviews
Rating 4 - Poor. 48 out of 642 reviews
Rating 2 - Terrible. 55 out of 642 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Casey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brian provided the best customer service I’ve had at a hotel in a long time. From calling him earlier in the week down the check in. He was kind, offered suggestions of where to eat in the area, and was very professional and informative.
Stayed 1 night in Jun 2025

10/10 Excellent

Eileen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Kyra

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great stay, friendly staff, clean room
Stayed 2 nights in May 2025

8/10 Good

Leslie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was a nice decent property. The young lady Anika at the front desk was amazing with assisting with my requests. I would go back again.
Stayed 1 night in May 2025

8/10 Good

MAMORU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GOOD
Stayed 2 nights in May 2025

10/10 Excellent

Myron

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Joseph

Travelled with partner
14.99 for a continental breakfast buffet???? No!
Stayed 2 nights in May 2025

6/10 Okay

Thomas

Liked: Staff & service

Not a Hilton like experience.

Not what you would expect from a Hilton brand hotel. Room was ok. Tv was small and from the 1990s. Bed was not very comfortable for us.
Stayed 1 night in May 2025

8/10 Good

Bryant

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A dog was barking for a while but the manger Bryan address the issue
Stayed 1 night in May 2025

2/10 Terrible

Malesa

Stayed 1 night in Mar 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Kevin

Stayed 1 night in Apr 2025

8/10 Good

Amy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Over all decent hotel but not Hilton Standard

The hotel over all is a good hotel. Although a little misleading as a there is no indoor pool apparently it has not been available for over three years and they are turning it into a conference. There is no restaurant open as web clearly shows. Plans were to stay here & our child swim in the indoor pool, eat dinner within the hotel, only to find out there is a limited menu with wings and flatbread pizza. There was offered beer in a bottle but limited kinds at $6 ea. The breakfast was excellent. The offered beverages were watered down Apple juice, decent cranberry juice or good orange juice. I was shocked no water offered. The espresso coffee machine was broken which was a bummer.
Stayed 1 night in Apr 2025

10/10 Excellent

W

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I thoroughly enjoyed my 2 day stay at Hilton Gardens. The room was spacious, clean and renovated. The decor was modern. I enjoyed everything about the hotel. The 2 bottles of complimentary water was a nice gift. If I could suggest anything else to make the stay even more rewarding, it would be to include a free , hot breakfast and add a swimming pool.
Stayed 2 nights in Apr 2025

6/10 Okay

marwan

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Amenities
Quiet
Stayed 2 nights in Apr 2025

2/10 Terrible

Deja

Liked: Staff & service, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

leona

Travelled with family
Liked: Cleanliness, staff & service, amenities
The room was very spacious.
Stayed 1 night in Apr 2025

4/10 Poor

Robert

Disliked: Staff & service, property conditions & facilities, room comfort

Won't go back

Stayed 2 nights in Apr 2025

10/10 Excellent

William

Liked: Staff & service
Under construction.
Stayed 1 night in Mar 2025

10/10 Excellent

Elliott

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Elliott

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great friendly staff
Stayed 2 nights in Mar 2025

10/10 Excellent

Ulysses

Stayed 2 nights in Mar 2025

8/10 Good

Lisa

Travelled with family
Customer service was wonderful great people. Got there the refrigerator did not work. The door had to be adjusted and fixed because it did not close properly. And would have been nice when I booked the space to let us know there was construction being done other than that, it was fine
Stayed 2 nights in Mar 2025

10/10 Excellent

Anton

Travelled with group
It seems like they are doing some work in a hotel and updating the rooms looks great. Makes a huge difference from the last time I stayed.
Stayed 1 night in Mar 2025

2/10 Terrible

Randy

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
When booked we didn't know the property was being renovated. Was given a room on the forth floor, where they were sanding the hall walls and painting. We requested a different room and was given room 225. We were late for a retirement dinner and just placed our luggage in the room and left. Upon returning we found the heat didn't work and the bathroom was filthy, pubic hairs from the previous occupancy were left. I have always used Hilton properties but now feel I'll be using Marriott.
Stayed 1 night in Mar 2025