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Holiday Inn Express Chesapeake - Norfolk by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Chesapeake - Norfolk by IHG

Exterior
Free daily continental breakfast
Seasonal outdoor pool, open 8:00 AM to 10:00 PM, pool umbrellas
Room amenity
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Housekeeping
  • Gym
  • 24/7 front desk
  • Parking included

Explore the area

View in a map
721 Conference Center Drive, Chesapeake, VA, 23320
  • Chesapeake Conference Center
    ‪5 min walk‬
  • Greenbrier Mall
    ‪2 min drive‬
  • Regent University
    ‪4 min drive‬
  • Norfolk, VA (ORF-Norfolk Intl.)
    ‪16 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Roll-in Shower (Communications, Roll-In Shower)

In-room safe, blackout curtains, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Roll-in Shower (Communications, Roll-In Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub (Communications, Accessible Tub)

In-room safe, blackout curtains, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Accessible Bathtub (Communications, Accessible Tub)

9.0 out of 10
Wonderful
(4 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

In-room safe, blackout curtains, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds

8.4 out of 10
Very good
(32 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Roll-in Shower (Communications, Roll-In Shower)

In-room safe, blackout curtains, iron/ironing board, free WiFi

Suite, 1 King Bed, Roll-in Shower (Communications, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Communications, Accessible Tub)

In-room safe, blackout curtains, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible Bathtub (Communications, Accessible Tub)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Transfer Shower (Communications, Transfer Shower)

In-room safe, blackout curtains, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Transfer Shower (Communications, Transfer Shower)

9.6 out of 10
Exceptional
(5 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

In-room safe, blackout curtains, iron/ironing board, free WiFi

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(35 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

In-room safe, blackout curtains, iron/ironing board, free WiFi

Standard Room

8.0 out of 10
Very good
(1 review)
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

In-room safe, blackout curtains, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Accessible, Non Smoking

7.4 out of 10
Good
(3 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

In-room safe, blackout curtains, iron/ironing board, free WiFi

Suite, 1 King Bed

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

In-room safe, blackout curtains, iron/ironing board, free WiFi

Suite, 1 King Bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 King Bed

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About this property

Holiday Inn Express Chesapeake - Norfolk by IHG

Hotel connected to the convention centre in Chesapeake with free breakfast
This hotel features a fitness centre, a 24-hour business centre and coffee/tea in a common area. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a seasonal outdoor pool, a business centre and laundry facilities are on-site. Housekeeping is available on request.
Holiday Inn Express Chesapeake - Norfolk by IHG offers 101 air-conditioned accommodations with a safe and coffee/tea makers. Fridges and microwaves are provided.

Guests can surf the web using complimentary wireless Internet access. Cable televisions are provided. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is offered on a daily basis and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness centre and a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Holiday Inn Express Chesapeake - Norfolk by IHG's great location gets high marks from our customers. During your stay, you'll be connected to the convention centre and just a quick walk from Chesapeake Conference Center. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include a 24-hour business centre, a computer and laundry facilities
  • On-site recreation includes a gym
  • Guests have great things to say about the location and the clean guestrooms
  • Just a 3-minute drive from Greenbrier Mall and 10 minutes from Norfolk State University
Holiday Inn Express Chesapeake - Norfolk by IHG offers its guests a fitness centre and a seasonal outdoor pool. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business centre. Free breakfast is served daily. Holiday Inn Express Chesapeake - Norfolk by IHG also features a vending machine, coffee/tea in common area, and laundry facilities. Free self parking is available.

Smoking is allowed in designated areas at this Chesapeake hotel (fines may apply for smoking in non-smoking areas).

Guests are served a free continental breakfast on weekdays from 6:30 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 9:30 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Seasonal outdoor pool

Family friendly

  • Children's games
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Pool gate
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lever door handles
  • Lift
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Vibrating pillow alarm
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • Built in 2018
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Rooftop garden
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in April and close in November.
  • Pool access available from 8:00 AM to 10:00 PM
  • Up to 4 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Studios 4 Less
Studios 4 Less Chesapeake
Studios 4 Less Hotel
Studios 4 Less Hotel Chesapeake
Cedar Tree Hotel Chesapeake
Holiday Inn Express Chesapeake Norfolk Hotel
Holiday Inn Express Chesapeake Norfolk
Holiday Inn Express Chesapeake Norfolk
Holiday Inn Express Chesapeake Norfolk by IHG
Holiday Inn Express Chesapeake Norfolk an IHG Hotel
Holiday Inn Express Chesapeake - Norfolk by IHG Hotel
Holiday Inn Express Chesapeake - Norfolk by IHG Chesapeake
Holiday Inn Express Chesapeake - Norfolk by IHG Hotel Chesapeake

Holiday Inn Express Chesapeake - Norfolk by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 564 out of 1006 reviews
Rating 8 - Good. 267 out of 1006 reviews
Rating 6 - Okay. 90 out of 1006 reviews
Rating 4 - Poor. 36 out of 1006 reviews
Rating 2 - Terrible. 49 out of 1006 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Danny

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in May 2025

8/10 Good

Jonathan

Liked: Cleanliness, amenities, property conditions & facilities
This
Stayed 2 nights in May 2025

8/10 Good

Sandra

Stayed 1 night in Mar 2025

8/10 Good

Mary

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ok for price

Check in was quick but the front desk person wasn't super friendly. Bathroom is separate from sink area, which I thought was odd. Tiny bathroom. Given the cost and free parking, as well as closeness to Wawa, I would probably stay there again.
Stayed 1 night in May 2025

8/10 Good

Walter

Stayed 3 nights in May 2025

10/10 Excellent

Smitha

Travelled with family
I always prefer holiday inn for my stay and this time also they have exceeded my expectation. Perfect place for stay and their hospitality is excellent
Stayed 1 night in May 2025

10/10 Excellent

Sue

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was by far the best experience we had in years. It was so so so clean! The hotel smelled clean and fresh the bedding everything was spotless. The staff was friendly checked inn to clean or replace anything needed. The breakfast was great they have multiple options which we appreciated too! Good job to all the staff of this hotel! Can not be more satisfied then we are a family of 4 in one room.
Stayed 3 nights in May 2025

10/10 Excellent

Ira

Stayed 1 night in May 2025

10/10 Excellent

Lisa

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was great and had many selections to choose from and the buffet setup was clean, hot and flavorful.
Stayed 2 nights in May 2025

8/10 Good

Susan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

2/10 Terrible

Lynn

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Camden

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Solid option

Got off shift at 1:30am, was able to check in with no issues or delays. Very happy with everything will definitely be staying here again. Breakfast was delicious and constantly restocked.
Stayed 1 night in May 2025

10/10 Excellent

Kierra

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A little noisy but rooms were beautifully clean!
Stayed 1 night in May 2025

10/10 Excellent

Bruce

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay. The staff was very friendly and the hotel was clean with modern looking lobby and dining areas. Our room was clean.
Stayed 2 nights in May 2025

10/10 Excellent

Morgan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service would recommend!
Stayed 2 nights in May 2025

10/10 Excellent

Keith

Stayed 3 nights in Apr 2025

10/10 Excellent

David

Stayed 1 night in Apr 2025

8/10 Good

Donyale

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I enjoyed this location overall. The studio with king sized bed was perfect for my solo travels. The room could have been cleaned and refreshed prior to my arrival as there were minor things missed. I always bring my own cleaning poducts when staying at hotels just in case, so I got it done but shouldn't have had to. The noise level was moderately low. I slept well so that was fine. The location of the hotel was perfectly quaint, away from major traffic.
Stayed 1 night in Apr 2025

10/10 Excellent

Karla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff were incredibly friendly, helpful, and professional.
Stayed 1 night in Apr 2025

8/10 Good

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great staff!

Staff was extremely helpful!! We thought our tub drain was clogged or something and would not drain but it turned out we just didn’t realize the drain was different than we were used to so it was fine! The breakfast area can be hard to get through if it’s busy but it’s understandable for a free hotel breakfast, food was pretty good too! Definitely loved the staff though, they were awesome!!!
Stayed 2 nights in Apr 2025

2/10 Terrible

Erika

Disliked: Staff & service, amenities
I will not be staying at this hotel again. I booked my room through Expedia and received a confirmation along with proof of payment. However, upon arrival, the front desk attendant insisted that my card had not been charged and asked me to pay again. I showed him the receipt from Expedia clearly showing the charge, but he still directed me to call Holiday Inn Express customer service. After nearly 30 minutes of going back and forth, he finally admitted that the charge had gone through. The situation was confusing, and his lack of professionalism and poor customer service only made it worse. Once I got to my room, the issues continued. The AC unit was extremely loud and rattled nonstop—I had to place a book on top of it just to dull the noise. The room itself felt outdated and unwelcoming. Overall, this was a disappointing experience and I will not be returning.
Stayed 1 night in Apr 2025

10/10 Excellent

Howard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked everything
Stayed 1 night in Apr 2025