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Brook Mollington Banastre Hotel and Spa

3.0 star property

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Photo gallery for Brook Mollington Banastre Hotel and Spa

Exterior
In-room safe, desk, laptop workspace, iron/ironing board
2 bars/lounges, poolside bar
2 bars/lounges, poolside bar
Indoor pool, open 6:00 AM to 10:00 PM, pool loungers

Reviews

6.4 out of 10

Popular amenities

  • Gym
  • Bar

Explore the area

View in a map
Parkgate Road, Mollington, Chester, England, CH1 6NN
  • Place, Chester City Walls
    ‪4 min drive‬
  • Place, Chester Zoo
    ‪5 min drive‬
  • Place, Chester Racecourse
    ‪6 min drive‬
  • Airport, Liverpool (LPL-John Lennon)
    ‪34 min drive‬

Room options

View all photos for Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed | In-room safe, desk, laptop workspace, iron/ironing board

Standard Double Room, 1 Double Bed

  • 5 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Room

In-room safe, desk, laptop workspace, iron/ironing board

Family Room

  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Standard Triple Room

In-room safe, desk, laptop workspace, iron/ironing board

Standard Triple Room

  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

View all photos for Standard Twin Room

In-room safe, desk, laptop workspace, iron/ironing board

Standard Twin Room

  • Sleeps 3
  • 2 Single Beds

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About this property

Brook Mollington Banastre Hotel and Spa

Victorian hotel with full-service spa and bars/lounges
This smoke-free hotel features a full-service spa, an indoor pool and a restaurant. Free WiFi in public areas and free self parking are also provided. Other amenities include 2 bars/lounges, a health club and a poolside bar.
Brook Mollington Banastre Hotel and Spa offers 63 accommodations with a safe and coffee/tea makers. Flat-screen televisions are featured in guestrooms. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Chester hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

An indoor pool, a children's pool and Access to hot tub are on site. Other recreational amenities include a health club and a sauna.

Children aged under 16 years old are not allowed in the swimming pool, health club, fitness facility or hot tub without adult supervision. Guests aged under 16 years old are not allowed in the health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Mollington Health Spa has 3 treatment rooms. Services include deep-tissue massages, hot stone massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Our customers tell us that they can't get enough of the helpful staff at Brook Mollington Banastre Hotel and Spa. During your stay, you'll be within walking distance of University of Chester. Free WiFi in public areas, free self-parking and 2 bars are available.
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Enjoy Modern European cuisine and garden views while dining at Garden Restaurant
  • English breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Treat yourself to massages, facials or body treatments at Mollington Health Spa
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym, a steam room and a sauna
  • Just a 4-minute drive from Countess of Chester Hospital and a few minutes from Chester City Walls
  • Pets welcome for a fee (restrictions apply)
Brook Mollington Banastre Hotel and Spa offers its guests a full-service spa, an indoor pool, and a health club. There's a restaurant on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi.

Event space at this hotel measures 4261 square feet (396 square metres) and includes conference space. A children's pool, a hot tub, and a sauna are also featured at the business-friendly Brook Mollington Banastre Hotel and Spa. Limited free parking is available on a first-come, first-served basis.

This Victorian Chester hotel is smoke free.

For a fee, guests can enjoy English breakfast on weekdays from 7:00 AM to 9:00 AM and at the weekend from 8:00 AM to 10:00 AM.
Garden Restaurant – Overlooking the garden, this restaurant specialises in Modern European cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • English breakfast available for a fee 7:00 AM to 9:00 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 15 for adults and GBP 15 for children
  • 2 bars/lounges
  • A poolside bar
  • A restaurant

Restaurants on site

  • Garden Restaurant

Things to do

  • Children's pool
  • Designer stores
  • Fitness classes
  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Pilates classes
  • Racquetball/squash
  • Sauna
  • Steam room
  • Yoga classes

Family friendly

  • Art supplies
  • Children's pool
  • High chair
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 4,261 square feet of conference space
  • 9 meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1896
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in fee: GBP 20
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 20
Express check-out available

Special check-in instructions

Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: GBP 20 per pet, per night
  • Maximum 2 pets
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for GBP 20.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 15 for adults and from GBP 15 for children
  • Pet fee: GBP 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: GBP 20 (subject to availability)
  • Late check-out fee: GBP 20 (subject to availability)
  • Rollaway bed fee: GBP 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 48 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Brook Mollington
Brook Mollington Banastre
Brook Mollington Banastre Chester
Brook Mollington Banastre Hotel
Brook Mollington Banastre Hotel Chester
Brook Mollington Hotel
Mollington
Mollington Banastre
Mollington Banastre Hotel
Mollington Hotel
Brook Mollington Banastre Spa
Brook Mollington Banastre Hotel and Spa Hotel
Brook Mollington Banastre Hotel and Spa Chester
Brook Mollington Banastre Hotel and Spa Hotel Chester

Brook Mollington Banastre Hotel and Spa Reviews

Reviews

6.4
Rating 10 - Excellent. 169 out of 957 reviews
Rating 8 - Good. 247 out of 957 reviews
Rating 6 - Okay. 229 out of 957 reviews
Rating 4 - Poor. 156 out of 957 reviews
Rating 2 - Terrible. 156 out of 957 reviews

6.6/10

Cleanliness

7.4/10

Staff & service

6.4/10

Amenities

5.6/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

4/10 Poor

Katarzyna

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Not recommend

Hotel location is very good, staff are very nice but all the rest is terrible- breakfast wasn't good, hotel and rooms were dirty -we changed room, spa facilities needs some upgrades
Stayed 2 nights in Aug 2025

4/10 Poor

Helen-Corinna

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Nice staff

We stayed in a triple room with a dog and were all made very welcome. It may have been the fact that we were in a dog-friendly, but the hotel
Stayed 1 night in Aug 2025

6/10 Okay

Amy

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Karen

Stayed 2 nights in Jul 2025

6/10 Okay

Robert

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

ROOMS IN MUCH NEED OF UPDATING

Friendly, helpful staff but don't seem to have many. First room we were given (Rm 14), the springs of the mattress were visible under the duvet!! Told the guy on Reception we wanted another room. Mattress was rock hard but no springs (Rm 70). No side lights or table lamps in this room. Shower was great. Quite large walk in shower & rainbiw shower. Tea, coffee, kettle in room. Very basic decor and very basic room. Evening meal was delicious and breakfast was full English, toast, cereals and fruit. Again, very nice. Just a shame about the rooms.
Stayed 1 night in Jul 2025

6/10 Okay

Kayley

Travelled with family and small children
It was ok, we dont think we will stay again.
Stayed 2 nights in Jul 2025

6/10 Okay

Tanya

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Stayed after a night at the races just to sleep basically. Hotel feels like it needs modernising; room although big was very dated with its furnishings and amenities. It was very hot that day and the aircon was non existent. I also forgot my shampoo and there wasn’t any provided that a lot of hotels do and the toilet had a very old fashioned handle that needed attention when it fell off! Other than that it was an ok bolthole to stay!
Stayed 1 night in Jul 2025

2/10 Terrible

Isobel

Stayed 1 night in Jul 2025

10/10 Excellent

RMLFS

Stayed 1 night in Jun 2025

4/10 Poor

Kevin

Disliked: Cleanliness, property conditions & facilities, room comfort
Beds very uncomfortable bath is too small the rooms in general need a major update carpet filthy no air con and TV has no channels
Stayed 1 night in Jun 2025

6/10 Okay

Donna

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Poor quality

Unfortunately im glad it just a 1 night stay. Out dated,poor quality and also used as emergency council accommodation.
Stayed 1 night in Jun 2025

6/10 Okay

David, Ottery St Mary

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Room was in need of improvement. Mattress was in need of replacement, and lighting poor. Reception and public areas were good. Swimming Pool good. Breakfast and Evening meals very good.
Stayed 2 nights in Jun 2025

8/10 Good

Steven

Stayed 1 night in Jun 2025

6/10 Okay

Richard

Business traveller
Disliked: Property conditions & facilities
The hotel was conveniently located for the work I was in Chester for. The bed was really uncomfortable and the room i general would benefit from a refurbishment.
Stayed 4 nights in Jun 2025

4/10 Poor

Matthew

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Sian

Stayed 3 nights in Jun 2025

8/10 Good

Karen

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Staff very friendly and helpful. Double bed very comfy, single bed far too soft for an adult, fine for a small child. Rooms would benefit from a deep clean. The building is looking tired (visible bubbling on the walls, discoloured plug holes, tatty bed bases) and needs refreshing. For a spa day I would be disappointed, for a base to explore the area it was fine. The pool was a key factor in choosing this hotel.
Stayed 2 nights in May 2025

6/10 Okay

Jasbinder

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Good
Stayed 1 night in May 2025

4/10 Poor

Keegan

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The rooms were outdated and filthy. We had to lay bath towels on the floor to walk around the carpet was so stained and dirty. Curtains hanging down half off their hooks, the mattress had to have been as old as I was. Staff were friendly and the grounds and pool were nice but would never stay there again.
Stayed 2 nights in May 2025

10/10 Excellent

Callum

Stayed 2 nights in May 2025

6/10 Okay

Henok

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in May 2025

4/10 Poor

Michelle

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Leisure facilities were filthy Walls were paper thin and I had to knock next door and tell them to shut up Beds need new mattresses as they were so uncomfortable and you need more than 1 pillow per bed
Stayed 1 night in May 2025

8/10 Good

Gary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A nice hotel with friendly staff

A nice hotel with friendly staff. A restaurant and bar, a grassed garden area and a large parking area. Rooms Comfortable, with a shower and bath. Minor maintenance issues in our room with loose toilet seat, curtain off of rail and dirty carpets that need sorting.
Stayed 1 night in May 2025

2/10 Terrible

Harry

Stayed 1 night in May 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Our chilled retreat!!!!

We had a great weekend at the hotel.really chilled and relaxed will def return and this will be our relaxing retreat!!!! Lovey garden nice hrd working staff cant fault it and will return soon!!!!
Stayed 1 night in May 2025