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Holiday Inn Chester - South by IHG

Property class: 4

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Photo gallery for Holiday Inn Chester - South by IHG

A modern hotel lobby with a bar area, seating arrangements, and a television screen.
A modern bar area with wooden furniture, pendant lighting, and a display case with baked goods.
A hotel room with two beds, a desk, a chair, and a large window with curtains.
A plate of French toast with strawberries and blueberries.
A hotel room with two beds, a desk, a television, and a window with curtains.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly

Explore the area

View in a map
Wrexham Road, Chester, England, CH4 9DL
  • Place, Westminster Park
    ‪4 min drive‬
  • Place, Chester City Walls
    ‪6 min drive‬
  • Place, Chester Zoo
    ‪12 min drive‬
  • Airport, Liverpool (LPL-John Lennon)
    ‪55 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed, Accessible

A modern bathroom with a glass-enclosed shower, a sink with a dark countertop, and a large mirror.

Standard Room, 1 Double Bed, Accessible

7.6 out of 10
Good
(8 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds, Accessible

A modern bathroom with a glass-enclosed shower, a sink with a dark countertop, and a large mirror.

Standard Room, 2 Single Beds, Accessible

9.2 out of 10
Wonderful
(5 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

View all photos for Standard Room

A hotel room with a wooden headboard, two bedside lamps, a framed abstract painting, a bedside telephone, and a sign indicating the choice between hard or soft bedding.

Standard Room

7.6 out of 10
Good
(12 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 Double Bed with Sofa bed

A modern bathroom with a glass-enclosed shower, a sink with a dark countertop, and a large mirror.

Standard Room, 1 Double Bed with Sofa bed

  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Premium Room, 1 Double Bed

A modern bathroom with a glass-enclosed shower, a sink with a dark countertop, and a large mirror.

Premium Room, 1 Double Bed

8.6 out of 10
Excellent
(32 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed (Walk-In Shower)

A modern bathroom with a glass-enclosed shower, a sink with a dark countertop, and a large mirror.

Standard Room, 1 Double Bed (Walk-In Shower)

8.0 out of 10
Very good
(29 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, Multiple Beds

A hotel room with a large bed, a smaller bed, a desk, a chair, and a window with curtains.

Standard Room, Multiple Beds

8.8 out of 10
Excellent
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Single Bed

View all photos for Standard Room, 2 Single Beds (Walk-In Shower)

A modern bathroom with a glass-enclosed shower, a sink with a dark countertop, and a large mirror.

Standard Room, 2 Single Beds (Walk-In Shower)

8.8 out of 10
Excellent
(13 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

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About this property

Holiday Inn Chester - South by IHG

Along with an indoor pool, this smoke-free hotel has a restaurant and a health club. Self parking is free. Additionally, a bar/lounge, a snack bar/deli and a sauna are on-site.
Holiday Inn Chester - South by IHG offers 143 accommodations with coffee/tea makers and a hairdryer. A pillow menu is available. Flat-screen televisions come with premium satellite channels and pay-per-view films. Bathrooms include a combined bath/shower unit and complimentary toiletries.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool, a health club and a sauna.
Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Chester - South by IHG. During your stay, you'll be close to Chester Racecourse. Enjoy features like free self-parking, plus an indoor pool and a restaurant. This property offers pet-friendly amenities, such as food and water bowls.
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • English breakfast served daily for a fee
  • WiFi and wired Internet for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym, a steam room and a sauna
  • 5 minutes by car from Chester Racecourse and 6 minutes from Chester Cathedral
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Holiday Inn Chester - South by IHG offers its guests an indoor pool, a health club, and a sauna. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have WiFi and wired Internet for a fee.

A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 140 square feet (13 square metres) and includes conference space. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Holiday Inn Chester - South by IHG. Self parking is free.

This 4-star Chester hotel is smoke free.

For a fee, guests can enjoy a English breakfast daily from 6:00 AM to 10:00 AM.
Junction Restaurant – On-site restaurant.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: WiFi (GBP 16 per 24-hour period); wired internet (surcharge)
  • Available in some public areas: WiFi (GBP 16 per 24-hour period); wired internet (surcharge)

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily English breakfast available 6:00 AM to 10:00 AM for a fee: GBP 16.95 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Junction Restaurant
  • Terrace Bar and Lounge

Things to do

  • Health club
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 140 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • Facials

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Heating
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 16

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: GBP 10 per pet, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 16.95 per person
  • Fee for in-room wireless Internet: GBP 16 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: GBP 16 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: GBP 16 per 24-hour period (rates may vary)
  • Fee for wired Internet in public areas: GBP 16 per 24-hour period (rates may vary)
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Chester South Holiday Inn
Holiday Inn Chester South
Holiday Inn Hotel Chester South
Chester Holiday Inn
Holiday Inn Chester South Hotel Chester
Holiday Inn Chester South Hotel
Holiday Chester South
Holiday Inn Chester South
Holiday Chester By Ihg Chester
Holiday Inn Chester South an IHG Hotel
Holiday Inn Chester - South by IHG Hotel
Holiday Inn Chester - South by IHG Chester
Holiday Inn Chester - South by IHG Hotel Chester

Holiday Inn Chester - South by IHG Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 409 out of 1003 reviews
Rating 8 - Good. 325 out of 1003 reviews
Rating 6 - Okay. 145 out of 1003 reviews
Rating 4 - Poor. 76 out of 1003 reviews
Rating 2 - Terrible. 48 out of 1003 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in staff were friendly and efficient Meals were good value for money The rooms were clean and tidy The pool and the outside garden were excellent for the kids Overall the staff were friendly and helpful Personally couldn’t fault our stay at the Holiday Inn
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Christabel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was super comfy, the breakfast was really good and the staff were the happiest and friendliest that we have ever come across in a hotel. Thank you everyone for making our stay so relaxed and enjoyable
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Gillian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for an overnight stay - room was a good size and nice and clean…the wee treats in room were an added bonus!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Nikki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff couldn't do enough for us, especially Marc who looked after us in the restaurant. Pool was great for the kids, beds were comfy and even fans in the room which is what we needed in this heat.
Stayed 1 night in May 2026
Verified review

8/10 Good

Robert

Liked: Cleanliness, staff & service
Brady at Reception was very helpful in giving us ideas as to what we could do in Chester and to catch the bus in. Breakfast was very good.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay as was visiting Chester Zoo. With 2 children we were able to use the pool facilities. We ate at the hotel which was great but we also ventured out to nearby places all within easy reach!!! Rooms were clean and comfortable.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Anissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay at the hotel. Pool was good and so was the food. Would recommend
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good: Staff, breakfast, location, easy parking and access Nothing bad!
Stayed 1 night in Feb 2026
Verified review

6/10 Okay

Namit

Liked: Staff & service
Hotel is ok
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Andy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and tidy, staff were friendly.
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Lynn

Liked: Cleanliness
A very good and wide range of breakfast items
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

DINCER

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in process, staff, breakfast,room, pool,car parking. Everything was perfect.Highly recommended
Stayed 1 night in May 2026
Verified review

8/10 Good

Tom

Great breakfast and amenities
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay. Hotel looks run down outside but the inside is great and looks to have been done up. Staff lovely and friendly, food great and everything you need in the room.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Greame

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Staff. Clen rooms and great pruce
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, well looked after property. Staff were excellent - friendly, helpful. Loved the dogs!
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for two nights and were impressed with the room, the friendly staff and how easy it is to get into Chester in 10 minutes. My wife used the pool each morning and said it was lovely & clean, we didn't bother with breakfast so can't really comment on the food. We visited the bar in the evenings where there was a great atmosphere and the service was excellent. We would definitely stay here again.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Zoe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay at the Holiday Inn, Chester. The staff were friendly, service excellent. It represented great value for money. My only criticism would be that the outside of the building lets it down. Everything else was great.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Kelsey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing service, super comfortable rooms
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tired looking from the outside but the internal areas, room and swimming pool was great.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Rosie

Liked: Cleanliness, staff & service, amenities
Great room, food and staff.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Bernard

Liked: Cleanliness, staff & service, amenities
Breakfast, room, location, everything
Stayed 1 night in Dec 2025
Verified review

8/10 Good

margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and well presented. Comfy bed.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

SHI MING

Liked: Cleanliness, staff & service, amenities
Great hotel, we had good time there. Great staff.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, amenities
Clean room, comfy bed and friendly staff.
Stayed 1 night in Nov 2025