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The Chester Grosvenor

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Photo gallery for The Chester Grosvenor

Exterior
Banquet hall
Deluxe Room | Premium bedding, minibar, in-room safe, individually decorated
Interior entrance
2 restaurants; breakfast, lunch and dinner served

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
Eastgate Street, Chester, England, CH1 1LT
  • Place, Chester Cathedral
    ‪2 min walk‬
  • Place, Grosvenor Park
    ‪5 min walk‬
  • Place, Chester City Walls
    ‪6 min walk‬
  • Airport, Manchester (MAN)
    ‪60 min drive‬

Room options

View all photos for Room

Premium bedding, minibar, in-room safe, individually decorated

Room

  • Sleeps 3
  • Free Wi-Fi

View all photos for Superior Double Room

Superior Double Room | Premium bedding, minibar, in-room safe, individually decorated

Superior Double Room

9.2 out of 10
Wonderful
(14 reviews)
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite

Suite | Premium bedding, minibar, in-room safe, individually decorated

Suite

9.8 out of 10
Exceptional
(16 reviews)
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room

Premium bedding, minibar, in-room safe, individually decorated

Room

  • Sleeps 3
  • Free Wi-Fi

View all photos for Room

Premium bedding, minibar, in-room safe, individually decorated

Room

  • Sleeps 3
  • Free Wi-Fi

View all photos for Classic Double Room

Classic Double Room | Premium bedding, minibar, in-room safe, individually decorated

Classic Double Room

9.4 out of 10
Exceptional
(54 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Room

Deluxe Room | Premium bedding, minibar, in-room safe, individually decorated

Deluxe Room

9.2 out of 10
Wonderful
(78 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Executive Room

Executive Room | Premium bedding, minibar, in-room safe, individually decorated

Executive Room

9.2 out of 10
Wonderful
(37 reviews)
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

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About this property

The Chester Grosvenor

This smoke-free hotel features 2 restaurants, a full-service spa and a fitness centre. Free continental breakfast and free WiFi in public areas are also provided. Additionally, a bar/lounge, a sauna and a coffee shop/cafe are on-site.
The Chester Grosvenor offers 80 air-conditioned accommodations with minibars and a safe. Each accommodation is individually furnished and decorated. Beds feature premium bedding. LED televisions are featured in guestrooms. Bathrooms include a combined bath/shower unit, bathrobes, slippers and designer toiletries.

This Chester hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and free toiletries. Hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include a sauna and a fitness centre.
Grosvenor Spa has massage/treatment rooms. Services include deep-tissue massages, facials, body wraps and body scrubs. The spa is equipped with a sauna and a steam room. The spa is open daily.
Our customers tell us that they can't get enough of the free breakfast at The Chester Grosvenor. During your stay, you're just a quick walk from Chester City Walls. Free WiFi in public areas, 2 restaurants and a full-service spa are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Drinking and dining options include 2 restaurants, a coffee shop and a bar/lounge
  • Valet parking and self-parking available for a fee
  • Treat yourself to manicures and pedicures, body wraps or deep-tissue massages at Grosvenor Spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests really like the accommodation for the spaciousness and overall comfort
  • Within a 10-minute walk of Chester City Walls and Chester Racecourse
The Chester Grosvenor offers its guests a full-service spa, a sauna, and a fitness centre. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

Business amenities include meeting rooms and limo/town car service. Spa services, a library, and multilingual staff are also featured at the luxury The Chester Grosvenor. For a fee, parking is available.

This 5-star Chester hotel is smoke free.

Guests are served a free continental breakfast daily.
Simon Radley Fine Dining – This fine-dining restaurant only serves dinner. 1-star Michelin rating.
La Brasserie – This restaurant serves breakfast, lunch and dinner. A children's menu is available.
The Arkle Bar and Lounge – This restaurant only serves lunch. Guests can enjoy drinks at the bar.
24-hour room service is available.

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Limo/town car service
  • Onsite parking available only on request
  • Parking on site (GBP 15 per night)
  • Secured, covered valet parking on site (GBP 25 per night)
  • Limited on-site valet and self parking

Food and drink

  • Free continental breakfast available daily
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • La Brasserie
  • Simon Radley Fine Dining
  • The Arkle Bar and Lounge

Things to do

  • Full-service spa
  • Gym
  • Library
  • Sauna
  • Steam room

Family friendly

  • Cot (surcharge)
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Meeting rooms

Full-service spa

  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LED TV with premium channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in and check-out are available
Express check-in available

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 01 January to 10 January:
  • One of the dining venues
The property is closed: Christmas Eve and Christmas Day.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 35.0 per night.
  • Cots (infant beds) are available for GBP 17.5 per stay.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 200.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: GBP 15.00 per night
  • Valet parking fee: GBP 25.00 per night
  • Crib (infant bed) fee: GBP 17.5 per stay
  • Rollaway bed fee: GBP 35.0 per night
  • Facilities fee: GBP 35.00 per accommodation, per day and includes use of: sauna; fitness facilities

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Chester Grosvenor
Chester Grosvenor Hotel
Grosvenor Chester
The Chester Grosvenor Hotel Chester
The Chester Grosvenor Hotel
The Chester Grosvenor Chester
The Chester Grosvenor Hotel Chester

The Chester Grosvenor Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 732 out of 1004 reviews
Rating 8 - Good. 177 out of 1004 reviews
Rating 6 - Okay. 62 out of 1004 reviews
Rating 4 - Poor. 22 out of 1004 reviews
Rating 2 - Terrible. 11 out of 1004 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities
Great hotel in fantastic location with lovely staff…
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Harry

Liked: Cleanliness, staff & service, amenities
Staff were extremely friendly, lovely hotel
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities
Lovely grand hotel.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Gerard

Liked: Cleanliness, staff & service, amenities
Beautiful room and great service
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, amenities, property conditions & facilities
Hotel was lovely
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Ian

Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel - but what made it special was the staff - they are all so down to earth and extremely friendly… THIS is definitely what makes the hotel - we will be back again.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Liam

Liked: Cleanliness, staff & service, amenities
Great room good food &friendly staff
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Richard

Liked: Cleanliness, amenities, property conditions & facilities
Just a great hotel great place to stop when visiting Chester staff are amazing
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, amenities, property conditions & facilities
It was a great stay at the Grosvenor. The staff were really excellent and looked after everything we needed. The room was incredible and we look forward to staying again.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Ann

Everything fron our arrival to departure was perfection. Staff exeptionally courteous and helpful - surroundings beautiful
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

bev

Liked: Cleanliness, staff & service, amenities
Friendly staff
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Jan

Liked: Cleanliness, amenities
Everything was perfect!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, amenities
Good sized room and location
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, amenities
Service was impeccable from the minute we arrived.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location for exploring Chester
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very comfortable. friendly and helpful staff. good food and good beverages options. we'll return.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, amenities
Lovely hotel
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel, amazing location and the staff were so attentive. If you are going to Chester then this is the hotel to stay at.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Sandra

Liked: Cleanliness, amenities, property conditions & facilities
Overall experience was excellent. Staff friendly and breakfast lovely. Room was a bit tired looking but a very comfortable clean room. Look forward to our next stay with you.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities
Friendly staff, always a favourite hotel for my husband and I x
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, amenities
Once again the staff and the hotel itself would exceeded anyones expectations From the reception staff to the kind porter who insisted on carrying our bags to our room to the room itself were fantastic. I wouldn't stay anywhere else in Chester
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Tomasz

Liked: Cleanliness, staff & service, amenities
Overall, amazing stay, location, food atmosphere. Well worth visiting.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An amazing stay!
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

nicola

Liked: Cleanliness, property conditions & facilities
Best hotel in Chester
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Iola

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and comfortable room equipped with everything. Staff were very helpful which was especially appreciated by me as I was alone for my stay. The food was delicious and served well.
Stayed 1 night in Jan 2026