The Mill Hotel & Spa

3.0 star property

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Photo gallery for The Mill Hotel & Spa

Free daily full breakfast
Lobby
Family Quadruple Room, 1 King Bed with Sofa bed | Desk, iron/ironing board, free WiFi, bed sheets
Exterior
Indoor pool

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available

Explore the area

View in a map
Milton Street, Chester, England, CH1 3NF
  • Place, Grosvenor Park
    ‪5 min walk‬
  • Place, Chester Cathedral
    ‪7 min walk‬
  • Place, Chester City Walls
    ‪8 min walk‬
  • Airport, Liverpool (LPL-John Lennon)
    ‪38 min drive‬

Room options

Classic Double Room, 1 Double Bed

8.8 out of 10
Excellent
(159 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

Classic Single Room, 1 Single Bed

  • 16 sq m
  • Sleeps 1
  • 1 Single Bed

Business Double Room, 1 King Bed

8.4 out of 10
Very good
(118 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

Club Double Room, 1 King Bed

8.6 out of 10
Excellent
(39 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Double Room, Canal View

9.4 out of 10
Exceptional
(18 reviews)
  • 23 sq m
  • Canal view
  • Sleeps 2
  • 1 King Bed

Classic Twin Room, 2 Single Beds

8.4 out of 10
Very good
(50 reviews)
  • 15 sq m
  • Sleeps 2
  • 2 Single Beds

Deluxe Double Room, Balcony, Canal View

8.6 out of 10
Excellent
(16 reviews)
  • Canal view
  • Sleeps 2
  • 1 King Bed

Deluxe Cosy Double

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 Double Bed

Similar properties

About this property

The Mill Hotel & Spa

Hotel with 2 restaurants, 10-minute walk to Chester City Walls
This smoke-free hotel features 2 restaurants, a full-service spa and an indoor pool. Free full breakfast and free WiFi in public areas are also provided. Other amenities include 2 bars/lounges, a health club and a snack bar/deli.
The Mill Hotel & Spa offers 132 accommodations with an iron/ironing board and free toiletries. Digital televisions are provided.

Bathrooms include a combined bath/shower unit. This Chester hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and hairdryers can be requested.

Recreational amenities at the hotel include an indoor pool, a health club and a sauna.
Guests can indulge in a pampering treatment at the hotel's full-service spa, The Mill Spa. Services include hot stone massages, Swedish massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy.
Our customers tell us that they can't get enough of the free breakfast at The Mill Hotel & Spa. During your stay, you're just a quick walk from Chester City Walls. You'll find features such as free WiFi in public areas, plus 2 restaurants and 2 bars.
  • Free full breakfast served daily
  • Free WiFi
  • Grab something to eat at one of the 2 restaurants, or stop for a drink at one of the 2 bars/lounges
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Treat yourself to body wraps, hot stone massages or manicures and pedicures at The Mill Spa
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests really like the accommodation for the cleanliness and comfy beds
  • Just a 3-minute drive from Chester City Walls and 7 minutes from Chester Zoo
The Mill Hotel & Spa offers its guests a full-service spa, an indoor pool, and a health club. There are 2 restaurants on site, along with a nearby snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. Free breakfast is served daily. Public spaces have free WiFi and wired Internet.

A sauna, spa services, and a terrace are also featured at the business-friendly The Mill Hotel & Spa. For a fee, parking is available.

This 3-star Chester hotel is smoke free.

Guests are served a free full breakfast daily from 7 AM to 10:00 AM.
The Canal Barge – This restaurant serves lunch and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (GBP 12 per day)

Food and drink

  • Free full breakfast available daily 7 AM to 10:00 AM
  • 2 bars/lounges
  • 2 restaurants
  • Snack bar/deli

Restaurants on site

  • The Canal Barge

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 5 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with digital channels

Food and drink

  • Limited room service

More

  • Desk
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: GBP 12.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Mill
Mill Chester
Mill Hotel
Mill Hotel Chester
Mill Hotel Spa
The Mill Hotel & Spa Hotel
The Mill Hotel & Spa Chester
The Mill Hotel & Spa Hotel Chester

The Mill Hotel & Spa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1100 out of 2045 reviews
Rating 8 - Good. 629 out of 2045 reviews
Rating 6 - Okay. 244 out of 2045 reviews
Rating 4 - Poor. 46 out of 2045 reviews
Rating 2 - Terrible. 26 out of 2045 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Des

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Chester

Great hotel in good location. Beside the canal and near the walls and city centre. Staff are immensely helpful and warm welcome. Room was excellent. Clean and spacious. Really comfortable bed.
Stayed 1 night in Aug 2025

10/10 Excellent

Lorraine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel great location
Stayed 2 nights in Aug 2025

8/10 Good

J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Pamela

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was in a very convenient position for the town and the railway station. Shame about the noise from the road .and we did not like the decor of our room.
Stayed 1 night in Aug 2025

8/10 Good

Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Walking distance to city centre
Stayed 1 night in Aug 2025

8/10 Good

Julie

Business traveller
Liked: Cleanliness, staff & service, room comfort

Chester in June!

Great location and reasonably comfortable room. Wifi was weak. I don't expect aircon in UK hotel rooms but with the summer heat we're experiencing these days a fan is great!
Stayed 1 night in Jun 2025

10/10 Excellent

Donald Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal location. The hotel itself was excellent and the staff where so friendly and helpful with all of our requests.
Stayed 1 night in Aug 2025

8/10 Good

Richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Jeanette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel and close to the city. Good breakfast included
Stayed 1 night in Aug 2025

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Tracy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel and great staff
Stayed 2 nights in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel and room Also had a couple of treatments in the spa which was a lovely experience
Stayed 1 night in Aug 2025

8/10 Good

Michelle J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was great, food was good and plenty of it, the only downside was the size of the bathroom I would say it was compact But having said that the spa made up for it, we were there twice a day and showered there.
Stayed 2 nights in Aug 2025

4/10 Poor

Mairead

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

naomi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Great hotel! Would stay again

Great location 5 min walk to the shops etc with staff who are really friendly and helpful. Large gym and soa facilities Air con would make the hotel so much better as the room was so hot- fans are provided but they make little difference Buffet breakfast is a great start to the day!
Stayed 7 nights in Aug 2025

10/10 Excellent

Alan

Stayed 2 nights in Aug 2025

6/10 Okay

Claire

Liked: Staff & service
Stayed 1 night in Aug 2025

8/10 Good

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Celia-Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Liked the room with a balcony and bath.
Stayed 2 nights in Aug 2025

10/10 Excellent

Bertha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

1 night in Chester

1 night stay, small room but clean and comfortable. Loved pool and gym
Stayed 1 night in Aug 2025

6/10 Okay

Dr. Colin J

Travelled with group
Liked: Cleanliness

Adequate

The hotel is a lot more basic than the website would suggest. there may ne better rooms over the gym area, but the rooms in the main building are dated, over heated and basic.
Stayed 2 nights in Aug 2025

10/10 Excellent

Brian T

Stayed 1 night in Aug 2025

8/10 Good

Phil

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Brian T

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

james

Liked: Cleanliness, staff & service, property conditions & facilities
No Hassle, plenty of space, good tv viewing in the bar. Breakfast very good, we ate out in the evening so can’t comment,bed was very comfy and a spacious room.
Stayed 1 night in Aug 2025