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The Mill Hotel & Spa

3.0 star property

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Photo gallery for The Mill Hotel & Spa

Free daily full breakfast
Lobby
Family Quadruple Room, 1 King Bed with Sofa bed | Desk, iron/ironing board, free WiFi, bed sheets
Indoor pool
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available

Explore the area

View in a map
Milton Street, Chester, England, CH1 3NF
  • Place, Chester Cathedral
    ‪7 min walk‬
  • Place, Chester City Walls
    ‪8 min walk‬
  • Place, Chester Racecourse
    ‪15 min walk‬
  • Airport, Liverpool (LPL-John Lennon)
    ‪35 min drive‬

Room options

View all photos for Classic Double Room, 1 Double Bed

Desk, iron/ironing board, free WiFi, bed sheets

Classic Double Room, 1 Double Bed

8.8 out of 10
Excellent
(150 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Single Room, 1 Single Bed

Desk, iron/ironing board, free WiFi, bed sheets

Classic Single Room, 1 Single Bed

  • 16 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Business Double Room, 1 King Bed

Business Double Room, 1 King Bed | Desk, iron/ironing board, free WiFi, bed sheets

Business Double Room, 1 King Bed

8.4 out of 10
Very good
(115 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Club Double Room, 1 King Bed

Club Double Room, 1 King Bed | Desk, iron/ironing board, free WiFi, bed sheets

Club Double Room, 1 King Bed

8.4 out of 10
Very good
(35 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, Canal View

Deluxe Double Room, Canal View | Desk, iron/ironing board, free WiFi, bed sheets

Deluxe Double Room, Canal View

9.4 out of 10
Exceptional
(18 reviews)
  • 23 sq m
  • Canal view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Twin Room, 2 Single Beds

Classic Twin Room, 2 Single Beds | Desk, iron/ironing board, free WiFi, bed sheets

Classic Twin Room, 2 Single Beds

8.4 out of 10
Very good
(46 reviews)
  • 15 sq m
  • Sleeps 2
  • 2 Single Beds

Deluxe Double Room, Balcony, Canal View

8.6 out of 10
Excellent
(16 reviews)
  • Canal view
  • Sleeps 2
  • 1 King Bed

Deluxe Cosy Double

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 Double Bed

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About this property

The Mill Hotel & Spa

Hotel with 2 restaurants, 10-minute walk to Chester City Walls
This smoke-free hotel features 2 restaurants, a full-service spa and an indoor pool. Free full breakfast and free WiFi in public areas are also provided. Other amenities include 2 bars/lounges, a health club and a snack bar/deli.
The Mill Hotel & Spa offers 132 accommodations with an iron/ironing board and free toiletries. Digital televisions are provided.

Bathrooms include a combined bath/shower unit. This Chester hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and hairdryers can be requested.

Recreational amenities at the hotel include an indoor pool, a health club and a sauna.
Guests can indulge in a pampering treatment at the hotel's full-service spa, The Mill Spa. Services include hot stone massages, Swedish massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy.
Our customers tell us that they can't get enough of the free breakfast at The Mill Hotel & Spa. During your stay, you're just a quick walk from Chester City Walls. You'll find features such as free WiFi in public areas, plus 2 restaurants and 2 bars.
  • Free full breakfast served daily
  • Free WiFi
  • Grab something to eat at one of the 2 restaurants, or stop for a drink at one of the 2 bars/lounges
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Treat yourself to manicures and pedicures, body scrubs or massages at The Mill Spa
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests really like the accommodation for the comfy beds and cleanliness
  • 10 minutes by foot from Chester City Walls and a 4-minute drive from Chester Racecourse
The Mill Hotel & Spa offers its guests a full-service spa, an indoor pool, and a health club. There are 2 restaurants on site, along with a nearby snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. Free breakfast is served daily. Public spaces have free WiFi and wired Internet.

A sauna, spa services, and a terrace are also featured at the business-friendly The Mill Hotel & Spa. For a fee, parking is available.

This 3-star Chester hotel is smoke free.

Guests are served a free full breakfast daily from 7 AM to 10:00 AM.
The Canal Barge – This restaurant serves lunch and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (GBP 12 per day)

Food and drink

  • Free full breakfast available daily 7 AM to 10:00 AM
  • 2 bars/lounges
  • 2 restaurants
  • Snack bar/deli

Restaurants on site

  • The Canal Barge

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 5 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with digital channels

Food and drink

  • Limited room service

More

  • Desk
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: GBP 12.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Mill
Mill Chester
Mill Hotel
Mill Hotel Chester
Mill Hotel Spa
The Mill Hotel & Spa Hotel
The Mill Hotel & Spa Chester
The Mill Hotel & Spa Hotel Chester

The Mill Hotel & Spa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1073 out of 1990 reviews
Rating 8 - Good. 614 out of 1990 reviews
Rating 6 - Okay. 234 out of 1990 reviews
Rating 4 - Poor. 43 out of 1990 reviews
Rating 2 - Terrible. 26 out of 1990 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Gareth

Stayed 1 night in Jul 2025

8/10 Good

Susan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect location

Lovely little hotel ( esp at the price ) right on the canal and walking distance from the town centre. Room was not massive but big enough and clean. Staff were friendly Spa is a nice little extra.. only downside was that changing area could do with cleaning more regularly as there was a lot of hair on the floor, and steam sauna had plastic cups lying around. But in general it was a good. I would definitely recommend if you want a good priced place to stay close to town
Stayed 2 nights in Jul 2025

6/10 Okay

david

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and position were good but we had a problem with the bathroom, nowhere to put or hang up towels etc and then the shower malfunctioned and was far far too hot but no control over cold water. had i been in the bath i would have been scalded. we were given an upgrade but even here the room had problems with the window. sad this hotel could have been top notch if they were more aware of problems in the rooms
Stayed 1 night in Jul 2025

8/10 Good

William

Liked: Cleanliness, staff & service, room comfort
Nice stay, excellent location and spa centre is a great plus. Breakfast was OK but lacking in choice.
Stayed 2 nights in Jul 2025

10/10 Excellent

Anne

Stayed 1 night in Jul 2025

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location at a reasonable price

Great location for discovering Chester. Facilities are nice - but you can’t relax by the pool, a few plastic chairs only no sun loungers. Breakfast was nice although I’m not sure about pre-cooked toast …. a bit hard and dry. Nice bar area - would be nice to have a drink with a canal view.
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

Nice Hotel

Staff are wonderful. The hotel is 5 minutes walk into town. The room was extremely hot, window only opened slightly, no A/C The bar could do with more ambience, felt a bit like an airport lounge. Maybe dim the lights, a few plants and put candles on tables. Really annoying having to pay for parking £28 for two nights, however that seems to be most English hotels in towns. Overall I would go back.
Stayed 2 nights in Jul 2025

6/10 Okay

ALLAN

Rather dated style, room OK. but some poor quality fittings (bathroom door handle came away in my hand on second use). Breakfast.....very dated, and limited selections. I suspect the whole place is in transition....and will hopefully improve.
Stayed 1 night in Jul 2025

6/10 Okay

Eric

Travelled with partner
We liked the bar area and restaurant Our bedroom was not in a good position To pay for car parking, being disabled, not good Many hotels we stay at do not charge
Stayed 1 night in Jul 2025

10/10 Excellent

Rick

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel located on the canal. Walkable to town and restaurants. Second time there and would definitely recommend it to others!
Stayed 2 nights in Jul 2025

8/10 Good

NADINE

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was a bit warm, equipped with a fan which was very helpful. The staff were very accomodating & were very friendly, Great breakfast and efficiency served.
Stayed 2 nights in Jul 2025

8/10 Good

Paul

Travelled with partner
Liked: Amenities
Location was great
Stayed 2 nights in Jul 2025

8/10 Good

Susan

Stayed 2 nights in Jul 2025

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Mike

Travelled with partner
Liked: Cleanliness, staff & service
Great location for access to the city. There has been work carried out to facelift the main area of the building which is very good however the room we stayed in is very dated. Clean but dated The staff at breakfast were very welcoming and food was excellent The car park cost £12 additional to the cost of the stay do this needs to be factored in Overall, a nice hotel and would stay again
Stayed 1 night in Jul 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Steve

Liked: Staff & service, room comfort

City Break to do a Mystery Tour and visit the Zoo

Location very good. Breakfast hot buffet average, limited cold options. Our room tired and in need of air conditioning. Bar area looks modern, swimming pool a nice option at the end of a busy sight seeing day. Close to centre and bus interchange for public transport to Chester Zoo. Good safe car parking area.
Stayed 3 nights in Jul 2025

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Allan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. A little warm in communal areas as no aircon. But nice hotel
Stayed 1 night in Jul 2025

8/10 Good

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy walking into the centre, easy to find, lots of parking. Warm, welcoming staff. Very clean and comfortable room
Stayed 1 night in Jul 2025

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
Within easy walking distance of the City centre. The hotel was well run and the staff were very helpful. A very nice self service breakfast. The rooms were clean and tidy. Tha only downside was the room was warm and the bed cover had a heavy duvet in it which made it difficult to get to sleep. Once we sorted this out everything was OK. I would recommend.
Stayed 2 nights in Jul 2025

6/10 Okay

neil

Travelled with partner
Liked: Cleanliness, staff & service, amenities
We appreciated the free upgrade to a bigger room but the bathroom was still in the 90's..! The shower was either scalding hot or freezing cold and kept falling away from the holder it was on so had to practically crouch under the shower head. Apart from that it was a nice quiet 2 night stay, with shops within walking distance. Parking was safe and secure for £12 per 24 hours.
Shower from the 90's
Great Bed
Big Room
Stayed 2 nights in Jul 2025

8/10 Good

Jean

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
This hotel is really nice to stay in. The facilities are good and the pool area and facilities are excellent. The staff are pleasant, helpful and friendly.
Stayed 3 nights in Jul 2025

10/10 Excellent

Rick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025