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La Galuna Bacalar

3.5 star property
VIP Access

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Outdoor pool
Hallway
Deluxe Suite, Jetted Tub | Free WiFi, bed sheets
Restaurant
Deluxe Suite, Jetted Tub | Free WiFi, bed sheets

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping

Explore the area

View in a map
Blvd Costero Norte 1202, Esquina Calle 38, Bacalar, QROO, 77930
  • Place, Laguna Bacalar Ecological Park
    ‪5 min walk‬
  • Place, Ecopark Bacalar
    ‪5 min walk‬
  • Place, Fort of San Felipe
    ‪15 min walk‬
  • Airport, Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    ‪36 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Deluxe Double Room

Deluxe Double Room | Free WiFi, bed sheets

Deluxe Double Room

9.0 out of 10
Wonderful
(14 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Deluxe Double Room, Balcony

Deluxe Double Room, Balcony | Free WiFi, bed sheets

Deluxe Double Room, Balcony

10.0 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Deluxe Suite, Jetted Tub

Deluxe Suite, Jetted Tub | Free WiFi, bed sheets

Deluxe Suite, Jetted Tub

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

La Galuna Bacalar

This smoke-free hotel features an outdoor pool, a 24-hour front desk and a front desk safe. Free WiFi in public areas and free self parking are also provided.
La Galuna Bacalar offers 12 air-conditioned accommodations with complimentary bottles of water and free toiletries. 40-inch Smart televisions come with cable channels.

Bathrooms include a shower with a rainfall showerhead. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.
Our customers tell us that they can't get enough of the helpful staff at La Galuna Bacalar. During your stay, you're just a quick walk from Laguna Bacalar Ecological Park. You'll find features such as free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free WiFi
  • Free self-parking
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe and a terrace
  • Just a 4-minute walk from Laguna Bacalar Ecological Park and 5 minutes on foot from Lake Bacalar
La Galuna Bacalar offers its guests an outdoor pool, a terrace, and a front desk safe. Public spaces have free WiFi. Self parking is free.

This 3.5-star Bacalar hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 8:00 AM to 11:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 11:00 AM for a fee: MXN 400 for adults and MXN 400 for children

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Terrace

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch smart TV with cable channels

Food and drink

  • Free bottled water

More

  • Air conditioning

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately MXN 400 for adults and from MXN 400 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

La Galuna Bacalar Hotel
La Galuna Bacalar Bacalar
La Galuna Bacalar Hotel Bacalar

La Galuna Bacalar Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 173 out of 286 reviews
Rating 8 - Good. 83 out of 286 reviews
Rating 6 - Okay. 18 out of 286 reviews
Rating 4 - Poor. 9 out of 286 reviews
Rating 2 - Terrible. 3 out of 286 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

8/10 Good

victor

Liked: Cleanliness, amenities, property conditions & facilities
Rooms are nice breakfast was good and staff was friendly
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very welcoming, good location.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Is small hotel but is clean, good service, friendly staff. walking distance from lake and restaurants
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, amenities
Very quiet place not far from main town square in Bacalar, lovely breakfast made to order and comfortable beds and spaces. Nice pool to chill if you have kids!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Pam

Liked: Cleanliness, staff & service, property conditions & facilities
Everyone is pleasant; the shower has abundant hot water and good pressure; room clean and comfortable
Stayed 1 night in Jan 2026
Verified

8/10 Good

Josee

Liked: Cleanliness, staff & service, amenities
The staff was really kind and courteous. The design of the bedroom was really different than all the other hotels I’ve visited before. This is not a big hotel, half outside, really interesting!
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Ester

Liked: Cleanliness, staff & service, amenities
Clean. Spacious. Friendly staff. Nice pool
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Brissa belen

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay and walking distance from the lagoon
Stayed 1 night in Mar 2025
Verified

8/10 Good

Jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff friendly and helpful
Stayed 7 nights in Sep 2025
Verified

6/10 Okay

Christian

Liked: Cleanliness
Neutral
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Sean

Liked: Amenities
The check in was easy and the hotel staff were very attentive. Awesome location!
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a wonderful stay . I used the bike they rent , loved the location so close to the pier .
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The decorations were beautiful. The room & property were clean. The man at the front desk check in was nice.
Stayed 1 night in Aug 2025
Verified

8/10 Good

Timothy

Liked: Cleanliness, property conditions & facilities
Property was nice and, clean, quiet. If you don’t mind walking, this was a good stay.
Stayed 2 nights in Jul 2025
Verified

8/10 Good

Judith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value for money. Friendly staff
Stayed 2 nights in Aug 2025
Verified

8/10 Good

Omar

Liked: Cleanliness
Very clean room, as described on the website with friendly staff.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool with the hammocks was fantastic. The design of the hotel was very modern and attractive, and the balconies were a nice touch.
Stayed 2 nights in May 2025
Verified

8/10 Good

Gary

Liked: Cleanliness, staff & service, amenities
Quiet, beautiful place. Room was clean and bed was comfortable. Shower would shut off once each time we used it and then come back on a couple of minutes later. If you’re looking for a place to relax, it’s wonderful. Quiet, right on the water. Safe location. Nearby ruins were very cool. Otherwise it’s not close to a lot attractions we were interested in. Food was good, but not great. Staff is extremely friendly.
Stayed 3 nights in Nov 2025
Verified

6/10 Okay

Juliet

Liked: Cleanliness
Disliked: Property conditions & facilities
The air conditioning worked well, the interior of hotel was clean but needed work. Smelled
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a very pleasant stay!
Stayed 2 nights in Dec 2023
Verified

10/10 Excellent

Mary

Liked: Cleanliness, amenities, property conditions & facilities
Staff were super friendly, especially Leo. He was super friendly, funny, and just overall amazing! Would stay here again =)
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good service and good breakfast
Stayed 1 night in Jan 2024
Verified

10/10 Excellent

Kristina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stop in Bacalar

Nice and well maintained hotel. Good mexican breakfast. Good location 1km form main square.
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at La Galuna. There was parking right in front of the hotel and plenty of restaurants within a walkable distance nearby.
Stayed 3 nights in Mar 2024