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Mikasa Bacalar Hotel Boutique, Lagoon Front

Property class: 3.5
VIP Access

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Photo gallery for Mikasa Bacalar Hotel Boutique, Lagoon Front

An overwater bungalow with a thatched roof, clear turquoise water, and lush greenery.
A pool area with lounge chairs and umbrellas, surrounded by lush greenery.
A thatched-roof reception area with a wooden bench and a reception desk.
A wooden deck with two beds, a table with a vase, and a view of the sea and a thatched-roof structure.
A spacious bedroom with a large bed, a desk, and a chair.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
Carretera Federal Bacalar-Buenavista, Bacalar, QROO, 77930
  • Place, Lake Bacalar
    ‪1 min walk‬
  • Place, Laguna Bacalar Ecological Park
    ‪5 min drive‬
  • Place, Cenote Cocalitos
    ‪10 min drive‬
  • Airport, Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    ‪38 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Deluxe Room, 1 Queen Bed, Private Bathroom

A bedroom with a large bed, a bench, a small table with a vase, and a view of greenery through the window.

Deluxe Room, 1 Queen Bed, Private Bathroom

9.0 out of 10
Wonderful
(9 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Luxury Room, 1 King Bed, Private Bathroom

A bedroom with a bed, a wooden ladder, a desk, and a chair.

Luxury Room, 1 King Bed, Private Bathroom

  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Royal Suite, 1 King Bed, Ensuite

A modern living room with a sofa, two armchairs, a coffee table, and a staircase leading to a bedroom.

Royal Suite, 1 King Bed, Ensuite

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

Mikasa Bacalar Hotel Boutique, Lagoon Front

This hotel features an outdoor pool, a restaurant and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, spa services and concierge services. Change of towels is available on request
Mikasa Bacalar Hotel Boutique, Lagoon Front offers 9 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and free toiletries. Rooms open to balconies or patios. Each accommodation is individually decorated. Beds feature premium bedding. 35-inch Smart televisions come with cable channels.

Bathrooms include a shower with a rainfall showerhead. This Bacalar hotel provides complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.
Guests can pamper themselves by indulging in the on-site spa services. There are couples treatment room(s) available. Services include deep-tissue massages and massages.
Our customers tell us that they can't get enough of the helpful staff at Mikasa Bacalar Hotel Boutique, Lagoon Front. During your stay, you're just a quick walk from Lake Bacalar. You'll find features such as free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include a concierge and tour or ticket assistance
  • Steps from Lake Bacalar and a 5-minute drive from Laguna Bacalar Ecological Park
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. An outdoor pool, spa services, and multilingual staff are also featured at Mikasa Bacalar Hotel Boutique, Lagoon Front. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Bacalar hotel.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 8:00 AM to 10:30 AM.
On-site venue – This family restaurant serves breakfast, lunch and dinner. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured self parking on site
  • Limited on-site self parking

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 10:30 AM for a fee: MXN 180 to 300 for adults and MXN 180 to 300 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • On a lake
  • On the beach
  • Pool loungers
  • Pool umbrellas

Spa

  • Couples treatment rooms
  • Deep-tissue massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Designated smoking areas (fines apply)
  • Mosquito nets

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 35-inch smart TV with cable channels

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Individual decor
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Mikasa Bacalar Hotel Boutique, Lagoon Front

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 180 to 300 for adults and MXN 180 to 300 for children
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 48 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.
Property Registration Number 001-025-000488/2026
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 9:00 AM to 8:00 PM
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Mi Kasa Tu Kasa Bacalar by Nah Hotels Hotel
Mi Kasa Tu Kasa Bacalar by Nah Hotels Bacalar
Mi Kasa Tu Kasa Bacalar by Nah Hotels Hotel Bacalar

Mikasa Bacalar Hotel Boutique, Lagoon Front Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 151 out of 212 reviews
Rating 8 - Good. 41 out of 212 reviews
Rating 6 - Okay. 12 out of 212 reviews
Rating 4 - Poor. 4 out of 212 reviews
Rating 2 - Terrible. 4 out of 212 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Marcela

Liked: Cleanliness, amenities, property conditions & facilities
Awesome and super quiet place, we love it.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Avgenea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Very clean and amazing view of the lagoon.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Jaqueline

Liked: Cleanliness, amenities, property conditions & facilities
Perfect stay. A great location and facilities. Breakfast was great too!
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent
Stayed 5 nights in Feb 2026
Verified review

10/10 Excellent

jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All super!!!
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities
Food overall has a lot to be desired. There can be some improvements. Other than that the place is clean, neat, nice and staff is really nice
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Selina Amairani

Liked: Cleanliness, amenities, property conditions & facilities
The best most astetic place with great breakfast !
Stayed 3 nights in Jul 2025
Verified review

10/10 Excellent

CIPRIAN

Liked: Cleanliness, amenities, property conditions & facilities
Super location and equipment
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Betzy E

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed staying here the staff was ver nice and helpful. Also the continental breakfast was wonderful
Stayed 4 nights in Jul 2022
Verified review

10/10 Excellent

César Baruch Leyva

Liked: Cleanliness, amenities, property conditions & facilities
Very quiet place. Good for take a relax
Stayed 4 nights in May 2025
Verified review

10/10 Excellent

Jonathan Rojas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful and magical place. Great breakfast and Ema Is a nice host. It would be nice to have the restaurant open for longer hours or at dinner hours too.
Stayed 5 nights in May 2025
Verified review

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service at this hotel is amazing. The breakfast is great and the view of the lake is stunning.
Stayed 2 nights in Jul 2023
Verified review

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful resort. Quiet and serene...
Stayed 1 night in Mar 2024
Verified review

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Great service, quite and clean
Stayed 3 nights in Feb 2025
Verified review

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is AMAZING!!! It’s super quiet and the staff are very friendly, the food is DELICIOUS. The most beautiful thing is the lagoon view.
Stayed 3 nights in Jul 2023
Verified review

10/10 Excellent

VERONICA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent!
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Raul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The access to the Bacalar lagoon it’s just beautiful. The staff is very friendly and knowledgeable. Food it’s great. We loved this hotel
Stayed 1 night in Aug 2023
Verified review

8/10 Good

H.

Liked: Cleanliness, property conditions & facilities, room comfort
Nice spacious comfortable room with zero decor. Good access to Lake Bacalar for swim. Breakfast OK.
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

CLAUDIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Such a magical peaceful place surrounded by nature. The customer service was great with such a friendly staff. Was also greatly located. Highly recommend.
Stayed 2 nights in Jan 2025
Verified review

10/10 Excellent

Beatriz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

beautiful lake views, small hotel w/great service

I loved everything about this small hotel, the gardens, the service, the lake views, comfortable room, the breakfast was good and included in the price, you also have free access to paddle board and kayaks. I will definitely come back!!
Stayed 4 nights in Jan 2023
Verified review

10/10 Excellent

Ricardo Pliego

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and very relaxing atmosphere, boutique hotel with confortable rooms. They have few staff but all of them are hardworking and very nice. The food at the restaurant is very good, with a homemade feel.
Stayed 3 nights in Dec 2023
Verified review

8/10 Good

Francisco Villagomez del

Liked: Cleanliness, staff & service, property conditions & facilities
Property is nice, clean and very very friendly. I would come back definitely.
Stayed 5 nights in Aug 2023
Verified review

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, very well maintained. Very friendly staff. Nice eco-friendliness concept implemented.
Verified review

10/10 Excellent

Alina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 1 night in May 2023
Verified review

10/10 Excellent

Meeche

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Gem on Lake Bacalar!

Mi Kasa is a secret gem on the shores of Lake Bacalar. The rooms are lovely, the grounds well maintained and the lake is spectacular. Would definitely return!
Stayed 2 nights in Feb 2023