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Grand Hotel Excelsior

4.0 star property

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Photo gallery for Grand Hotel Excelsior

Outdoor pool, pool loungers
Creator video
Free daily continental breakfast
Interior
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
Via Sant Agnese 6, Chianciano Terme, SI, 53042
  • Place, Piazza Italia
    ‪2 min walk‬
  • Place, Terme di Chianciano
    ‪6 min walk‬
  • Place, Piscine Termali Theia
    ‪10 min walk‬

Room options

View all photos for Double Room Single Use

Premium bedding, Tempur-Pedic beds, minibar, in-room safe

Double Room Single Use

  • 24 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Basic Double or Twin Room

Premium bedding, Tempur-Pedic beds, minibar, in-room safe

Basic Double or Twin Room

  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Comfort Double or Twin Room

Premium bedding, Tempur-Pedic beds, minibar, in-room safe

Comfort Double or Twin Room

8.0 out of 10
Very good
(2 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Quadruple Room

Premium bedding, Tempur-Pedic beds, minibar, in-room safe

Quadruple Room

  • 28 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Junior Suite

Junior Suite | Premium bedding, Tempur-Pedic beds, minibar, in-room safe

Junior Suite

  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Triple Room

Triple Room | Premium bedding, Tempur-Pedic beds, minibar, in-room safe

Triple Room

  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Basic Double or Twin Room

Exterior

Basic Double or Twin Room

  • Sleeps 3
  • Free Wi-Fi

View all photos for Comfort Double or Twin Room

Exterior

Comfort Double or Twin Room

  • Sleeps 3
  • Free Wi-Fi

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About this property

Grand Hotel Excelsior

This smoke-free hotel features an outdoor pool, a restaurant and a bar/lounge. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a snack bar/deli, a sauna and a rooftop terrace are on-site.
Grand Hotel Excelsior offers 72 air-conditioned accommodations with minibars and a safe. Rooms open to balconies. Tempur-Pedic beds feature premium bedding. Digital televisions are provided.

Bathrooms include a combined bath/shower unit, bidets, complimentary toiletries and hairdryers. This Chianciano Terme hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

With your stay at Grand Hotel Excelsior, you're connected to the convention centre and just a quick walk from Piazza Italia. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking and extended parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a sauna, mountain biking and bicycles to rent
  • 11 minutes by car from Church of St. Agnes and 11 minutes from Church of St. Augustine
  • Pets welcome for a fee
Grand Hotel Excelsior offers its guests an outdoor pool and a sauna. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 10764 square feet (1000 square metres) and includes conference space. A rooftop terrace, multilingual staff, and a garden are also featured at the business-friendly Grand Hotel Excelsior. Free self parking is available.

This Art Deco Chianciano Terme hotel is smoke free.

Guests are served a free continental breakfast daily.
On-site venue – Overlooking the garden, this restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Late-night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free extended parking on site
  • Limited on-site self parking

Food and drink

  • Free continental breakfast available daily
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Billiards/pool table
  • Mountain biking
  • Outdoor pool
  • Piano
  • Sauna
  • TV in common areas

Family friendly

  • High chair
  • In-room cot
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 10,764 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Rooftop terrace

Accessibility

  • Lift

More

  • 2 buildings
  • 3 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 1932
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with digital channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in fee for check-in between 12:30 PM and 10:00 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed during December, January, February and March.

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per day
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 12:30 PM and 10:00 PM
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
Property Registration Number IT052009A1KMFPMKHS
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Grand Excelsior Chianciano Terme
Grand Hotel Excelsior Chianciano Terme
Excelsior Chianciano Terme
Grand Hotel Excelsior Hotel
Grand Hotel Excelsior Chianciano Terme
Grand Hotel Excelsior Hotel Chianciano Terme

Grand Hotel Excelsior Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 39 out of 82 reviews
Rating 8 - Good. 27 out of 82 reviews
Rating 6 - Okay. 10 out of 82 reviews
Rating 4 - Poor. 4 out of 82 reviews
Rating 2 - Terrible. 2 out of 82 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Colette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front hotel staff was excellent! The hotel was nice and a great place to stay!
Stayed 1 night in Apr 2023
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful hotel

We loved this hotel. It was large and spacious, unlike lots of European hotels. It was classy and reflected the grandness of the 1920's which made it fun, Will definitely stay here again if we return to the area.
Stayed 2 nights in Aug 2023
Verified

6/10 Okay

Chandra

Liked: Cleanliness, property conditions & facilities, room comfort
Dinner was awful, never have it at the hotel! Breakfast is decent.
Stayed 2 nights in Aug 2024
Verified

8/10 Good

LOUIS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient hotel. Obviously has seen greater days and greater crowds, but was very convenient for one night. Thanks
Stayed 1 night in Sep 2023
Verified

6/10 Okay

Malgorzata

Liked: Cleanliness, staff & service
Breakfast was very poor.
Stayed 4 nights in May 2025
Verified

8/10 Good

Noemi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I expected more

The place is nice, old, but this makes it special. We stayed there in December, so in the room/restaurant was a bit cold. The staff was friendly. The oly thing I didn`t like was the restaurant: cold, no menu, they just said what they have...was nothing vegetarian, so they made me pasta with some tomatoes, was not delicious. But maybe my expectations are high for a 4 star hotel....
Stayed 1 night in Dec 2022
Verified

10/10 Excellent

STEFANIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ottimo hotel e molto ben curato
Stayed 4 nights in Aug 2025
Verified

10/10 Excellent

STEFANIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tutto benissimo, ottimo hotel
Stayed 1 night in Aug 2025
Verified

8/10 Good

Cherubino

Liked: Property conditions & facilities, room comfort

Buona soluzione per Chianciano

Parcheggio molto comodo, discreta colazione ma ho trovato una tazza sporca e un cucchiaio sporchi, camera spaziosa e comoda
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Thiago

Liked: Property conditions & facilities, room comfort
Hotel maravilhoso, esperava mais do café da manhã , as vezes pode ser por que estava vazio , porém o ralo da banheira cheio de cabelo , e não esvaziava a água
Stayed 1 night in Jun 2025
Verified

6/10 Okay

Luigi

Disliked: Staff & service
Hotel vecchiotto, personale non sorridente, camera con moquette per fortuna cambiata subito, colazione non da 4 stelle, piscina discreta. Ci sarebbero ottime potenzialità per migliorarlo.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Enrico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bello, peccato per la strada disconnessa

Bellissima struttura, con degli spazi comuni confortevoli e di ottimo livello. Camere ok. Colazione buona di dolce, piu limitata sul salato. Si trova in una posizione isolata, senza auto e impossibile, ma anche con l auto bisogna fare attenzione: ci sono gli ultimi 500 metri completamente dissestati e bisogna essere attenti a non rovinare gli pneumativi.
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Rodrigue

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très bel hôtel

Un bel établissement avec le charme des années 50. C'est un très bel endroit avec un très bon rapport qualité prix. Personnel accueillant et très sympathique Petit déjeuner moyen sur la qualité des produits qui sont basiques.
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Massimo

Liked: Cleanliness, amenities, property conditions & facilities
Tutto di eccellenza
Stayed 3 nights in Aug 2024
Verified

10/10 Excellent

STEFANIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ottimo hotel, personale gentilissimo, location perfetta
Stayed 4 nights in Aug 2024
Verified

4/10 Poor

bernard

Disliked: Property conditions & facilities, room comfort
Hôtel d un autre siècle
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

roberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel maravilhoso

Perfeito, nos deram um quarto maravilhoso. Tive uma boa noite de sono m. Apenas o café da manhã que não é perfeito.
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

Massimo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Struttura di grande fascino un po’ datata ma molto bella
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Gefferson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super fácil o acesso, com estacionamento em frente, ágeis e ótima recepção, o hotel é lindíssimo
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

Angelo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Un hotel 4 stelle al top

Tutto perfetto…personale gentilissimo e molto disponibile…struttura molto bella ed elegante
Stayed 1 night in Aug 2023
Verified

8/10 Good

Paolo

Liked: Staff & service
Disliked: Amenities
Hotel ben strutturato, notevole la piscina sul terrazzo, stanze grandi e letti enormi, molto comodi. Avrebbe bisogno di una leggera ristrutturazione, soprattutto nei servizi. Colazione nella media
Stayed 3 nights in Aug 2023
Verified

8/10 Good

Mariano delle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
buono
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Davide

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Grazie, il personale è stato gentile e disponibile dando indicazioni per un soggiorno gradevole
Stayed 1 night in Jul 2023
Verified

10/10 Excellent

alessandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Soggiorno relax!

Bellissima sorpresa il pernottamento in questo hotel, pensavamo a qualcosa in vecchio stile un po datato invece l'arredamento è elegante ed ha un suo fascino particolare con mobili antichi ben valorizzati. Stanza molto grande luminosa con bagno moderno ristrutturato, c è il frigo ed un bollitore per tisane.Tutto molto pulito il personale gentile. Colazione ottima e varia. Ci torneremo, ottimo rapporto qualità prezzo.
Stayed 1 night in Mar 2023
Verified

8/10 Good

Marianne

Liked: Cleanliness, property conditions & facilities, room comfort
Sehr schönes Zimmer, modernes Badezimmer alles sehr sauber. Leider keinen Balkon im Historischen Teil. Sehr wenige Restaurant in der nahen Umgebung.
Stayed 2 nights in Sep 2022