See all properties

Mercure Chiang Mai

3.5 star property

Choose dates to view prices

Photo gallery for Mercure Chiang Mai

Exterior
Restaurant
Miscellaneous
Deluxe Room, 2 Single Beds | Premium bedding, desk, blackout curtains, iron/ironing board
Miscellaneous

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
183 Chanpuak Road, Sri Poom, Muang District, Chiang Mai, Chiang Mai, 50200
  • Place, Chiangmai Boxing Stadium
    ‪5 min walk‬
  • Place, Chiang Mai Rajabhat University
    ‪7 min walk‬
  • Place, Chiang Mai University
    ‪3 min drive‬
  • Airport, Chiang Mai (CNX-Chiang Mai Intl.)
    ‪8 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Premium bedding, desk, blackout curtains, iron/ironing board

Deluxe Room, 1 King Bed

  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds | Premium bedding, desk, blackout curtains, iron/ironing board

Deluxe Room, 2 Single Beds

  • City view
  • 32 sq m
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Premium bedding, desk, blackout curtains, iron/ironing board

Superior Room, 1 King Bed

  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Room, 2 Single Beds

A hotel room with two beds, a desk, a chair, a television, and a dining table with fruit.

Superior Room, 2 Single Beds

  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Junior Suite, 1 Double Bed

A hotel room with a large bed, two bedside tables, a chair, a desk, and a large floral artwork on the wall.

Junior Suite, 1 Double Bed

  • City view
  • 37 sq m
  • Sleeps 4
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Premium bedding, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(4 reviews)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds | Premium bedding, desk, blackout curtains, iron/ironing board

Standard Room, 2 Single Beds

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

Similar properties

Sauna, hot tub, body treatments, body wraps, body scrubs, facials
Shangri-La Chiang Mai
Chang Khlan
  • Pool
  • Spa
  • Kids’ pool
  • Water slide
4.6 out of 5, Wonderful, 1,006 reviews
The price is €141
includes taxes & fees
30 Jun - 1 Jul
Shangri-La Chiang Mai

About this property

Mercure Chiang Mai

An outdoor pool, a restaurant and 2 bars/lounges are available at this hotel. Free WiFi in public areas is provided, as well as free self parking, a free shopping centre shuttle and a free manager's reception. Other amenities include a poolside bar, a 24-hour business centre and 24-hour room service. Housekeeping is available on request.
Mercure Chiang Mai offers 159 accommodations with complimentary bottles of water and coffee/tea makers. Beds feature premium bedding. 32-inch LED televisions come with cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. In-room massages, an iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

With your stay at Mercure Chiang Mai, you're connected to a shopping centre and just a quick walk from Chiangmai Boxing Stadium. Features include free WiFi in public areas, free self-parking and a free manager's reception. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Free self-parking
  • Enjoy international cuisine while dining at Citrus
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes bicycles to rent
  • Just a 3-minute drive from Riverside and a few minutes from Nimmanhaemin Road
  • Free shopping centre shuttle service
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A free manager's reception is offered daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and 7 meeting rooms. Event space at this hotel measures 6889 square feet (640 square metres) and includes conference space. An outdoor pool, a terrace, and multilingual staff are also featured at the business-friendly Mercure Chiang Mai. An airport shuttle (available on request) is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Chiang Mai hotel.

The hotel hosts a free manager's reception daily.
Citrus – This restaurant specialises in international cuisine.
Mai Tai Lounge – This lobby lounge specialises in international cuisine. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Return airport shuttle (surcharge) from 6 AM to 6 PM on request
  • Free shopping centre shuttle
  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: THB 250 for adults and THB 125 for children
  • 2 bars/lounges
  • A poolside bar
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Citrus
  • Mai Tai Lounge

Things to do

  • Bicycle rentals
  • Outdoor pool
  • Shopping centre

Family friendly

  • Babysitting (surcharge)
  • Grocery/convenience store
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 6,889 square feet of conference space
  • 7 meeting rooms
  • Computer station

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 100% renewable energy
  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1995
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Minimum check-in age - 15

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: THB 400 per pet, per night
  • Only dogs and cats are allowed
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for THB 600.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately THB 250 for adults and from THB 125 for children
  • Airport shuttle fee: THB 200 per person (one-way)
  • Pet fee: THB 400 per pet, per night
  • Rollaway bed fee: THB 600.0 per night
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property uses some geothermal energy; some water is reused through a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Mercure Chiang Mai offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 7:00 PM
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Chiang Mai Mercure
Mercure Chiang Mai
Mercure Hotel Chiang Mai
Mercure Chiang Mai Hotel
Chiang Mai Novotel
Mercure Chiang Mai Hotel Chiang Mai
Novotel Chiang Mai

Mercure Chiang Mai Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 89 out of 357 reviews
Rating 8 - Good. 168 out of 357 reviews
Rating 6 - Okay. 71 out of 357 reviews
Rating 4 - Poor. 16 out of 357 reviews
Rating 2 - Terrible. 13 out of 357 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Tod

Liked: Cleanliness, amenities, property conditions & facilities
Staffing was fantastic and very clean atmosphere.l would stay again.
Stayed 6 nights in Feb 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a solid choice for a hotel in Chiang Mai. Located just north old city, the hotel provides free shuttles to all the markets in the area as well as a reasonably priced shuttle to the airport. Nice breakfast, nice pool, all for an affordable price. I was very happy with my stay here.
Stayed 3 nights in Sep 2025
Verified

8/10 Good

Ong

Liked: Cleanliness, staff & service
Out of old city but not far away from the action.
Stayed 4 nights in Jan 2024
Verified

10/10 Excellent

Mukul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice experience
Stayed 3 nights in Nov 2024
Verified

8/10 Good

Briana

Liked: Cleanliness, amenities
This hotel is good. It looks like it is from the 1970s. We had some issues with the housekeeping staff not restocking our room (particularly towels). The front desk staff were very helpful.
Stayed 5 nights in Nov 2024
Verified

6/10 Okay

Praksha

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities

Wouldn’t stay here again

Overall the stay was fine but the room was poorly cleaned and often not cleaned at all because the cleaners came so late in the day. Bathroom had lots of small insects crawling around, surfaces seldom wiped and dirty tea and coffee cups were never taken away. The hotel is also very dated and badly in need of a refurb.
Stayed 7 nights in Dec 2023
Verified

6/10 Okay

Changae

Liked: Staff & service, property conditions & facilities, room comfort
에어컨 환기 냉장고 소리가 너무 커서 잠자다가 깰. 정도예요
Stayed 8 nights in Jan 2025
Verified

8/10 Good

NAMHO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
広々の部屋とシャンマイ 市内アクセス便利 プールあるので体のリラックス出来る
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

Line

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super hotel

Sindsyg god oplevelse, prisen taget i betragtning. Fungeret så fint i en dobbeltseng med 2 børn og 2 voksen. Godt pool område. Service helt i top, alle var venlige og mangler der noget så kol de med det.
Stayed 5 nights in Jan 2024
Verified

10/10 Excellent

Akira

Liked: Cleanliness, staff & service
建物が古いせいか、排水が溜まって流れるのが遅く、シャワーしていたら、排水で足が埋まる。 その他は、清潔で、快適、朝食も色々あってたのしかったし、現地ツアーの集合場所がホテルだったので楽だった。隣にスーパーがあって、夜遅くまでやっているし、近くには大きな市場があり、現地の食べ物をいっぱい売っている。
Stayed 2 nights in Nov 2023
Verified

10/10 Excellent

masanobu

Liked: Cleanliness, staff & service, amenities
一人旅で利用しましたが、周辺に一人でも入れそうなレストラン、バーが少なかったです
Stayed 1 night in Nov 2023
Verified

6/10 Okay

TAKASHI

Liked: Staff & service
Disliked: Room comfort

古い古い古い

とにかく全体的な設備が古すぎる。シャワーの水圧は弱いしバスルームに換気扇がないのが驚いた。全体的に客室内の改装をした方が良い。人的サービスはとても良いのに…
Stayed 3 nights in Jul 2023
Verified

10/10 Excellent

Claude

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
L'Hotel est tout près de la vielle ville, à 800 mètres c'est très pratique.
Stayed 3 nights in Jan 2023
Verified

4/10 Poor

Thierry

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Auf keinen Fall 4-Star würdig! Kein Safe im Zimmer, primitive Sanitäreinrichtungen, Frühstück dürftig und langweilig, warschl. keine Renovierung seit den 1980s. Personal ist aber freundlich.
Verified

8/10 Good

Michael Peter

Liked: Cleanliness, staff & service
Place was ok for a coupe of nights Hotel is clean but a bit dated Staff was excellent Close to the city Good value
Stayed 2 nights in May 2022
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Warm and welcoming staff every time we stay here.
Stayed 2 nights in Mar 2022
Verified

8/10 Good

Ulrich

Liked: Cleanliness, staff & service
In time of the corona everybody have to reduce its demands in case of the services in a hotel but the staff of Mercure ChiangMai worked still on their higher standards - they were available, present und helpful all the time. Thanks for that.
Stayed 3 nights in Mar 2022
Verified

10/10 Excellent

JAEHEE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

친절한 스태프

방이 정말 넓었고 불편함이 없었습니다. 스태프들이 친절하게 잘 해주셔서 덕분에 편하게 지냈습니다.
Stayed 28 nights in Mar 2021
Verified

8/10 Good

HIROTOMO

古いが泊まるだけなら充分

古さは否めませんが、価格を考えると妥当です。部屋は広いです。
Stayed 1 night in Oct 2020
Verified

6/10 Okay

Verified traveller

Liked: Staff & service

サービスは良かったが、設備が古い

チェックイン、朝食の案内等、滞在する上でのサービスは礼儀正しく良好。部屋の設備が老朽化しており、壁、床が薄い。会話までは聞こえないが足音や荷物を引き摺る音が直接聞こえてしまう。
Stayed 1 night in Oct 2020
Verified

10/10 Excellent

mandi0409

Liked: Cleanliness, staff & service, amenities
有料で良いので歯ブラシ、ひげ剃りを置いて欲しい
Stayed 2 nights in Oct 2020
Verified

6/10 Okay

Kanchana

Liked: Cleanliness

New normal travel

โรงแรมเก่าควรต้องปรับปรุง ความสะอาดยังรับได้ อาหารเช้าช่วง covid19 ไม่มีอะไรให้เลือกมาก ไม่คุ้มค่าราคา
Stayed 1 night in Jul 2020
Verified

6/10 Okay

Preecha

Liked: Cleanliness

Trip ไว้พระ

เงียบเหงา เก่ามาก ควรจะปรับปรุง สะอาด ช่วง covid19 ไม่ค่อยมี facility ลอบบี้ไม่เปิดแอร์ อาหารเช้าไม่มีอะไรเลย ไม่คุ้มราคา
Stayed 1 night in Jul 2020
Verified

6/10 Okay

Kanchana

Trip during covid19

โรงแรมค่อนข้างจะเก่ามาก ควรต้องปรับปรุง แต่ความสะอาดยังใช้ได้ เนื่องจากเป็นช่วง covid19 โรงแรมจึงเงียบเหงา ลอบบี้ก็ไม่เปิดเครื่องปรับอากาศ คงจะประหยัด อาหารเช้าช่วงนี้ก็ไม่มีอะไรให้เลือกมาก
Stayed 1 night in Jul 2020
Verified

6/10 Okay

Richard

Liked: Staff & service
Location good for airport and city centre. Room furniture functional but needs modernisation. Foyer and restaurant both acceptable standard. Hotel lacked atmosphere due to lack of residents caused, according to staff, by the Coronavirus.
Stayed 3 nights in Feb 2020