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Pastell Oldtown Chiang Mai

3.5 star property

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Photo gallery for Pastell Oldtown Chiang Mai

Lobby sitting area
Reception
Outdoor pool
Property entrance
Lobby

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
8/1 Samlan soi 7, Samlan Road, Prasingh, Amphue Mueng, Chiang Mai, Chiang Mai, 50200
  • Place, Wat Phra Singh
    ‪7 min walk‬
  • Place, Sunday Walking Street Market
    ‪10 min walk‬
  • Place, Chiang Mai University
    ‪12 min walk‬
  • Airport, Chiang Mai (CNX-Chiang Mai Intl.)
    ‪5 min drive‬

Room options

View all photos for Deluxe Double Room

Deluxe Double Room | Premium bedding, in-room safe, desk, laptop workspace

Deluxe Double Room

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room With Balcony

Garden view

Deluxe Double Room With Balcony

8.0 out of 10
Very good
(4 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Twin Room, City View

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Twin Room, City View

8.6 out of 10
Excellent
(4 reviews)
  • City view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Twin Room With Balcony

Deluxe Twin Room With Balcony | Premium bedding, in-room safe, desk, laptop workspace

Deluxe Twin Room With Balcony

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Superior Room

View from room

Superior Room

9.8 out of 10
Exceptional
(8 reviews)
  • City view
  • 22 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Family Loft

Deluxe Family Loft | Premium bedding, in-room safe, desk, laptop workspace

Deluxe Family Loft

9.8 out of 10
Exceptional
(6 reviews)
  • City view
  • 39 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Queen Futon
  • Free Wi-Fi

View all photos for Deluxe Pool Access

Deluxe Pool Access | Premium bedding, in-room safe, desk, laptop workspace

Deluxe Pool Access

9.8 out of 10
Exceptional
(6 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room

Standard Room | Premium bedding, in-room safe, desk, laptop workspace

Standard Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

Pastell Oldtown Chiang Mai

This smoke-free hotel features an outdoor pool, a restaurant and a children's pool. Free WiFi in public areas and free self parking are also provided. Other amenities include laundry facilities, a 24-hour front desk and tour/ticket assistance.
Pastell Oldtown Chiang Mai offers 35 air-conditioned accommodations with a safe and complimentary bottles of water. Beds feature premium bedding. 43-inch Smart televisions come with cable channels and Netflix. Bathrooms include a shower with a rainfall showerhead, slippers, bidets and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

An outdoor pool and a children's pool are on site.
Our customers tell us that they can't get enough of the helpful staff at Pastell Oldtown Chiang Mai. During your stay, you're just a quick walk from Buak Haad Park. Free WiFi in public areas, free self-parking and an outdoor pool are available.
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at the bistro
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, laundry facilities and multilingual staff
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Within a 10-minute walk of Wat Phra Singh and Wua Lai Walking Street
There's a restaurant on site. WiFi is free in public spaces. Pastell Oldtown Chiang Mai offers its guests an outdoor pool and a children's pool. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Pastell Oldtown Chiang Mai. Free self parking is available.

This 3.5-star Chiang Mai hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:00 AM.
On-site venue – bistro.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: THB 250 per person
  • A restaurant

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 4 floors
  • Built in 2019
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 43-inch smart TV with cable channels
  • Netflix

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for THB 1000.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: THB 500.0 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately THB 250 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: THB 1000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM
  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Pastell Hotel Chiang Mai
Pastell Oldtown Chiang Mai Hotel
Pastell Oldtown Hotel
Pastell Oldtown
Hotel Pastell Oldtown Chiang Mai Chiang Mai
Chiang Mai Pastell Oldtown Chiang Mai Hotel
Hotel Pastell Oldtown Chiang Mai
Pastell Oldtown Chiang Mai Chiang Mai
Pastell Hotel
Pastell Oldtown Chiang Mai
Pastell Oldtown Chiang Mai Hotel
Pastell Oldtown Chiang Mai Chiang Mai
Pastell Oldtown Chiang Mai Hotel Chiang Mai

Pastell Oldtown Chiang Mai Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 248 out of 319 reviews
Rating 8 - Good. 52 out of 319 reviews
Rating 6 - Okay. 13 out of 319 reviews
Rating 4 - Poor. 3 out of 319 reviews
Rating 2 - Terrible. 3 out of 319 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Josee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

josee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Pam

Liked: Cleanliness, staff & service
Great location
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities
Wonderful staff and service, great ambiance, clean rooms, great food
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Rodney

Liked: Cleanliness, staff & service, amenities
Clean rooms, friendly staff and great breakfast!
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Hye Sun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, wonderful staff, and great breakfast with excellent coffee. Thank you!
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Jamie

Liked: Cleanliness, amenities, property conditions & facilities
Great staff, lovely property, great service !
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, amenities
Wonderful staff. Great location.
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Ognjen

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and staff were courteous and helpful. Laundry service was efficient and very reasonably priced.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
This is a great hotel. The room was spacious and cleaned daily. The breakfast in the morning was excellent especially the coffee. The staff are very friendly and helpful. I would go back again definitely
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Olfelina

Liked: Cleanliness, amenities, property conditions & facilities
Excelent service loved the place, breakfast very good.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Sinead

Liked: Cleanliness, amenities, property conditions & facilities
Room was super clean, bed the most comfortable I had my whole trip to Thailand, and staff was very friendly. Really enjoyed my stay!
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Winter

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and the staff were very kind and helpful. I would definitely recommend this hotel.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Oleg

Liked: Cleanliness, amenities, property conditions & facilities
We had a wonderful stay! The room was very clean and well maintained, which made us feel comfortable from the moment we arrived. The staff were friendly, attentive, and always ready to help with a smile. We especially appreciated the personal touches throughout the hotel — they really made the experience feel warm and welcoming. The breakfast was delicious! Overall, a fantastic experience and we would definitely stay again!
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place with a nice atmosphere, great breakfast and very nice staff. Would stay again.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Gwen

Liked: Cleanliness, amenities, property conditions & facilities
We arrived early in the day and we didn’t have to wait long to get into our room, which was perfect after our long flight. The hotel staff is very helpful. Room was smaller but very well equipped. Breakfast was quick and filling. Location was perfect. Highly recommend!
Stayed 4 nights in Jan 2026
Verified

8/10 Good

Jennifer

Liked: Cleanliness, amenities, property conditions & facilities
Very clean, comfy well appointed rooms. Staff helpful and friendly. Good location, close to old city attractions, seven elen around corner, lits of places to eat and places to get a massage!
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service, staff were very friendly and helpful.The hotel is lovely and in a central location.
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Oo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room and quiet to stay. Very good place to stay
Stayed 5 nights in Apr 2025
Verified

10/10 Excellent

Liam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pastell is a perfect hotel if you are staying in Chiang Mai for a few days. It is out of the main busy areas so it is more quiet, if that is important to you as it was for us. The coffee and breakfast are complimentary and excellent quality. The staff is kind and accommodating.
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Leroy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great friendly staff. Breakfast was amazing. Beautiful clean hotel. Loved it
Stayed 4 nights in Aug 2025
Verified

8/10 Good

Robyn

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and bed was comfortable. Breakfast was good. Location was great for Sunday walking market, about a 10 minute walk and safe area. Pool is small but cute.
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Jaron

Liked: Cleanliness, amenities, property conditions & facilities
Clean and friendly stay. Nice located.
Stayed 4 nights in May 2025
Verified

10/10 Excellent

Wah

Liked: Cleanliness, amenities
Love it
Stayed 3 nights in Nov 2025
Verified

8/10 Good

Louise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely boutique hotel in old town and the family loft was perfect for having children. We found lots of great places to eat nearby. The pool was a bonus, it's small but great for kids.
Stayed 5 nights in Jul 2025