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voco Chiayi by IHG

Property class: 4.5

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Photo gallery for voco Chiayi by IHG

Daily buffet breakfast (TWD 977 per person)
Exterior
Bar (on property)
Indoor pool
Bar (on property)

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
No.789, Sec.1, Shixian Rd., West District, Chiayi City, 60083
  • Place, Chiayi Cultural and Creative Industries Park
    ‪4 min drive‬
  • Place, Jia-Le-Fu Tourism Night Market
    ‪5 min drive‬
  • Place, Art Site of Chiayi Railway Warehouse
    ‪5 min drive‬

Room options

View all photos for Standard Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Room

  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Premium Room, Multiple Beds, Bathtub

Premium Room, Multiple Beds, Bathtub | Hypo-allergenic bedding, minibar, in-room safe, desk

Premium Room, Multiple Beds, Bathtub

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds
  • Free Wi-Fi

View all photos for Premium Room

Premium Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Premium Room

  • City view
  • 40 sq m
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(13 reviews)
  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Hypo-allergenic bedding, minibar, in-room safe, desk

Suite, 1 Bedroom

  • City view
  • 69 sq m
  • Sleeps 3
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Suite, 1 Single Bed (Japanese)

Suite, 1 Single Bed (Japanese) | Hypo-allergenic bedding, minibar, in-room safe, desk

Suite, 1 Single Bed (Japanese)

  • City view
  • 69 sq m
  • Sleeps 3
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Premium Room, 1 King Bed, Accessible

Premium Room, 1 King Bed, Accessible | Hypo-allergenic bedding, minibar, in-room safe, desk

Premium Room, 1 King Bed, Accessible

  • City view
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, Multiple Beds (Kids Theme)

A modern bathroom with a bathtub, a sink with a mirror, and a towel rack.

Suite, Multiple Beds (Kids Theme)

  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds
  • Free Wi-Fi

View all photos for Premium Room, Multiple Beds

Hypo-allergenic bedding, minibar, in-room safe, desk

Premium Room, Multiple Beds

  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds
  • Free Wi-Fi

View all photos for Grand Room, Multiple Beds

Hypo-allergenic bedding, minibar, in-room safe, desk

Grand Room, Multiple Beds

  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 King Beds and 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Room, Multiple Beds

Standard Room, Multiple Beds | Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Room, Multiple Beds

8.0 out of 10
Very good
(8 reviews)
  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds
  • Free Wi-Fi

View all photos for Presidential Suite

Presidential Suite | Hypo-allergenic bedding, minibar, in-room safe, desk

Presidential Suite

  • City view
  • 169 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed (Pet Friendly)

Standard Room, 1 King Bed (Pet Friendly) | Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Room, 1 King Bed (Pet Friendly)

  • City view
  • 33 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, Multiple Beds (Pet Friendly)

Standard Room, Multiple Beds (Pet Friendly) | Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Room, Multiple Beds (Pet Friendly)

  • City view
  • 33 sq m
  • Sleeps 4
  • 2 King Beds
  • Free Wi-Fi

View all photos for Grand Room, Multiple Beds (Sleeper Sofa)

Grand Room, Multiple Beds (Sleeper Sofa) | Hypo-allergenic bedding, minibar, in-room safe, desk

Grand Room, Multiple Beds (Sleeper Sofa)

  • City view
  • 50 sq m
  • Sleeps 5
  • 2 King Beds
  • Free Wi-Fi

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  • Parking included
  • Free Wi-Fi
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4.5 out of 5, Wonderful, 1,014 reviews
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includes taxes & fees
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About this property

voco Chiayi by IHG

Along with 2 restaurants, this smoke-free hotel has an indoor pool and a 24-hour fitness centre. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a complimentary children's club and a coffee shop/cafe are on-site. Housekeeping is available once per stay.
Voco Chiayi by IHG offers 369 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and a safe. A pillow menu is available. 55-inch flat-screen televisions come with digital channels and Netflix.

Bathrooms include slippers, toilets with an electronic bidet, complimentary toiletries and hairdryers. Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided once per stay.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at voco Chiayi by IHG, you'll be within walking distance of Taiwan Hinoki Museum. Enjoy features like free WiFi in public areas and free self-parking, plus 2 restaurants. Some of the pet-friendly amenities that this property offers include food and water bowls and litter trays.
  • Free Wi-Fi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Free self-parking
  • Drinking and dining options include 2 restaurants, a coffee shop and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include a children's club, dry cleaning/laundry and a porter
  • On-site recreation includes a 24-hour gym
  • Just a 2-minute drive from Taiwan Hinoki Museum and a few minutes from Chiayi Cultural and Creative Industries Park
  • Cats and dogs welcome free of charge
  • Pet-friendly amenities are available, including food and water bowls and litter trays
Voco Chiayi by IHG offers its guests an indoor pool and a 24-hour fitness centre. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A complimentary children's club, a vending machine, and gift shops/newsstands are also featured at the luxury voco Chiayi by IHG. Limited free parking is available on a first-come, first-served basis.

This 4.5-star Chiayi City hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:00 AM.
Voco Chiayi by IHG has 2 restaurants on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Free self parking on site
  • Limited number of on-site self parking spaces per unit

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: TWD 977 for adults and TWD 733 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • 24-hour gym
  • Designer stores
  • Free children's club
  • Indoor pool

Family friendly

  • Free children's club
  • In-room cot
  • Indoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Lockers
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (once per stay)
  • Porter/bellhop

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Braille/raised signage
  • Hardwood flooring in room
  • No lift
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 33 floors
  • Built in 2024
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Reception hall
  • Reusable cups
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Toilet paper
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Food and water bowls and litter trays are available

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately TWD 977 for adults and from TWD 733 for children
  • Pet deposit: TWD 3000 per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, mobile payments and cash
Mobile payment options include: Apple Pay
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

voco Chiayi by IHG Hotel
voco Chiayi an IHG Hotel
voco Chiayi by IHG Chiayi City
voco Chiayi by IHG Hotel Chiayi City

voco Chiayi by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 109 out of 159 reviews
Rating 8 - Good. 34 out of 159 reviews
Rating 6 - Okay. 10 out of 159 reviews
Rating 4 - Poor. 5 out of 159 reviews
Rating 2 - Terrible. 1 out of 159 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Katy

Stayed 1 night in Dec 2025

10/10 Excellent

Elaine ILi

Travelled with family
Liked: Cleanliness, staff & service, amenities
Clean room, nice staffs.
Stayed 1 night in Dec 2025

10/10 Excellent

Wan Gui

Stayed 2 nights in Aug 2025

10/10 Excellent

shuchen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice service and food
Stayed 1 night in Aug 2025

10/10 Excellent

Jenn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff went above and beyond to make us feel welcome
Stayed 5 nights in Jun 2025

6/10 Okay

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The accommodations are clean and good, and the staff is very nice. It was a pleasant stay. My issue was the location (on the edge of town), and access to transportation and good dinning and bars was very limited. Hotel dinning and bar prices are significantly higher than non-hotel establishments, so the lack of options near by was frustrating. The hotel is probably great for families and large groups (it has a great kids playroom next to the gym), but it was not good for solo and adventurous traveling.
Stayed 2 nights in Mar 2025

10/10 Excellent

Dorota

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice, clean, new hotel

10/10 Excellent

Elizabeth

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Excellent facility in a quiet neighborhood
Stayed 1 night in Nov 2024

8/10 Good

Matthew

Stayed 2 nights in Oct 2024

10/10 Excellent

Xue, New York

Liked: Amenities, property conditions & facilities
Very nice
Stayed 1 night in Aug 2024

8/10 Good

Wai Fun

Stayed 2 nights in Jan 2026

10/10 Excellent

Wai Fun

Travelled with group
Liked: Cleanliness, staff & service, amenities
IHG品牌旗下酒店，不過不失，沒有驚喜，整體乾淨，員工有禮貌。
Stayed 2 nights in Jan 2026

10/10 Excellent

Hsinnan

Travelled with family
Liked: Cleanliness, staff & service, amenities
乾淨的客房/服務親切/設施新/好吃的自助餐
Stayed 1 night in Jan 2026

10/10 Excellent

Wai Chung

Stayed 2 nights in Jan 2026

10/10 Excellent

Chih Hung

Travelled with family
Liked: Cleanliness, staff & service, amenities
GOOD
Stayed 1 night in Dec 2025

10/10 Excellent

Chih-Chun

Liked: Cleanliness, staff & service, amenities
客房非常乾淨，地板沒全鋪地毯非常加分，沒塵蟎過敏，淋浴間水又熱又強，非常棒！可惜門外的隔音不太好，但其他都很滿意！
Stayed 1 night in Dec 2025

10/10 Excellent

TZU-HUEI

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2025

10/10 Excellent

Hsing

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
停車方便 客房舒適乾淨 晚餐很讚
Stayed 1 night in Dec 2025

10/10 Excellent

Weilung

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
飯店人員接待親切有禮
因霧霾只能看到一點點玉山的影子，可惜了這麼高的樓層風景
Stayed 1 night in Nov 2025

10/10 Excellent

Hsin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
服務用心房間乾淨小孩開心
Stayed 1 night in Nov 2025

10/10 Excellent

YU HSUAN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Every thing is so nice
Stayed 1 night in Nov 2025

6/10 Okay

WANG

Travelled with family
Liked: Cleanliness, property conditions & facilities
房間空間普通，員工有服務熱忱，但專業及訓練不足。
Stayed 2 nights in Nov 2025

10/10 Excellent

Chun Yueh

Travelled with family
Liked: Cleanliness, staff & service, amenities
客房
Stayed 1 night in Oct 2025

8/10 Good

Benson

Stayed 2 nights in Jun 2025

10/10 Excellent

Feng-Wei

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
好
Stayed 1 night in Oct 2025