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The Emily Hotel

4.0 star property
VIP Access

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Exterior detail
Property video
Deluxe Room, 1 King Bed | Minibar, in-room safe, individually decorated, individually furnished
Lobby sitting area
Reception

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
311 North Morgan Street, Chicago, IL, 60607
  • Place, Milwaukee Avenue
    ‪8 min walk‬
  • Place, Merchandise Mart
    ‪18 min walk‬
  • Place, Willis Tower
    ‪2 min drive‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪31 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Deluxe Room, 2 Double Beds, Accessible

Deluxe Room, 2 Double Beds, Accessible | Minibar, in-room safe, individually decorated, individually furnished

Deluxe Room, 2 Double Beds, Accessible

  • City view
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Accessible

Minibar, in-room safe, individually decorated, individually furnished

Standard Room, 1 King Bed, Accessible

  • City view
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds | Minibar, in-room safe, individually decorated, individually furnished

Deluxe Room, 2 Double Beds

9.2 out of 10
Wonderful
(20 reviews)
  • City view
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed

Minibar, in-room safe, individually decorated, individually furnished

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(23 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed | Minibar, in-room safe, individually decorated, individually furnished

Executive Room, 1 King Bed

9.4 out of 10
Exceptional
(10 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite (Loft)

Suite (Loft) | Minibar, in-room safe, individually decorated, individually furnished

Suite (Loft)

7.6 out of 10
Good
(4 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed

Minibar, in-room safe, individually decorated, individually furnished

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(28 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed, Accessible

Minibar, in-room safe, individually decorated, individually furnished

Deluxe Room, 1 King Bed, Accessible

  • City view
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Similar properties

Exterior
Crowne Plaza Chicago West Loop by IHG
Downtown Chicago
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.5 out of 5, Wonderful, 2,235 reviews
The price is €165
includes taxes & fees
30 Jun - 1 Jul
Crowne Plaza Chicago West Loop by IHG

About this property

The Emily Hotel

This smoke-free hotel features a restaurant, a 24-hour fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a coffee shop/cafe and valet parking.
The Emily Hotel offers 159 accommodations with minibars and a safe. Each accommodation is individually furnished and decorated. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower, bathrobes and hairdryers.

This Chicago hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at The Emily Hotel. During your stay, you're just a quick walk from Milwaukee Avenue. Features include free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • To-go breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the location
  • Just a 3-minute drive from United Center and a few minutes from Chicago Riverwalk
  • Dogs welcome for a fee
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There are 4 meeting rooms available. The business-friendly The Emily Hotel also features a 24-hour fitness centre, concierge services, and dry cleaning/laundry services. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Chicago hotel is smoke free.

For a fee, guests can enjoy a to-go breakfast daily from 6:30 AM to 1:00 PM.
Selva – On-site rooftop bar.
Fora – On-site restaurant. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 82 per night; includes in/out privileges)
  • Limited on-site valet parking

Food and drink

  • Daily breakfast to-go available 6:30 AM to 1:00 PM for a fee: USD 6 to 25 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Fora
  • Selva

Things to do

  • 24-hour gym

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 4 meeting rooms

Outdoors

  • Firepit
  • Outdoor entertainment area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 25 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 75 per stay.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 6 to 25 per person
  • Valet parking fee: USD 82 per night (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 75 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Parcel deliveries will be accepted only for guests in house or due to check-in within one week of package arrival. There is a package holding fee of 5 USD per package that will be added to your room charge.
Property Registration Number 60607, 60607, Hotel License
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Ace Chicago
Hotel Ace Hotel Chicago Chicago
Chicago Ace Hotel Chicago Hotel
Hotel Ace Hotel Chicago
Ace Hotel Chicago Chicago
Ace Hotel
Ace
Ace Hotel Chicago
The Emily Hotel Hotel
The Emily Hotel Chicago
The Emily Hotel Hotel Chicago

The Emily Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 971 out of 1326 reviews
Rating 8 - Good. 203 out of 1326 reviews
Rating 6 - Okay. 90 out of 1326 reviews
Rating 4 - Poor. 31 out of 1326 reviews
Rating 2 - Terrible. 31 out of 1326 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Camryn

Liked: Cleanliness, staff & service, amenities
Great hotel overall - friendly staff, fun bar, and lovely rooms.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Michael

Nice hotel Great location
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

susan

Liked: Cleanliness, staff & service
Clean rooms and friendly staff, nice to our area to have a drink by the fire pits!
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

melina

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, great amenities and amazing location
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Sean

Liked: Cleanliness, amenities, property conditions & facilities
Amazing hotel. Always stay here when I make a trip to Chicago.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Mary

Liked: Cleanliness, amenities, property conditions & facilities
Hotel was very stylish…hotel bar and food was great too. Staff was courteous and rooms were clean, we will stay here again.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, amenities
Staff very cordial and competent at all phases from valet to check in to the restaurant bar.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Sharon

Liked: Cleanliness, amenities, property conditions & facilities
Hotel is great. A lovely boutique venue. Friendly, professional and courteous staff made us feel very welcome.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities
Very accommodating, extraordinarily spacious room, loved the simplicity of the room, amazing service, and perfect location in the West Loop
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Stephanie

Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless, the people were accommodating and very nice, and it was a great quiet stay!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Dolores

Liked: Cleanliness, staff & service, amenities
Great staff
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Aubrey

Liked: Cleanliness, amenities, property conditions & facilities
Room was great. Staff were nice. Good coffee shop
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities
Room was very clean and hotel had several amenities on site. Almost everywhere was walkable!
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Sylvie

Liked: Cleanliness, property conditions & facilities
room was clean, comfortable, & staff were kind and welcoming
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Ricardo Jimenez

Liked: Cleanliness, amenities, property conditions & facilities
Second time staying here and will continue to reserve here! Also recommending to friends and family! Great service and Fora was delish for brunch!
Steak chilaquiles
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Marielle

Liked: Cleanliness, amenities, property conditions & facilities
great hotel! amazing staff and very clean!
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, amenities
Staff was very helpful and accommodating
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Allyson

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms & courteous staff
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Ivan

Liked: Cleanliness, amenities, property conditions & facilities
Always a great stay! Staff are great and rooms present great value.
Stayed 2 nights in Oct 2025
Verified

8/10 Good

martin

Liked: Cleanliness, staff & service, amenities
Good option in Fulton
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Karen

Liked: Cleanliness, amenities, property conditions & facilities
The room was spacious and the amenities great. Food was good both at the cafe and in the restaurant. Good location
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

deanne

Liked: Cleanliness, staff & service, amenities
Excellent staff!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Janelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My boyfriend and I went for a staycation and had a great time. Staff was great and they also accommodated our dog who joined us for the weekend
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Mahesh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay. The hotel staff is very courteous and helpful, and the location is great!
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Miles

Liked: Cleanliness
Great hotel, accommodating, and very clean.
Stayed 2 nights in Oct 2025

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