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Best Western Plus Chicago Hillside

3.0 star property

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Photo gallery for Best Western Plus Chicago Hillside

Lobby sitting area
Business centre
Fitness facility
Pillow-top beds, in-room safe, desk, laptop workspace
Bar (on property)

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • Breakfast available
  • Pet-friendly
  • Parking included
  • Housekeeping

Explore the area

View in a map
4400 Frontage Road, Hillside, IL, 60162
  • Drury Lane Theater
    ‪5 min drive‬
  • Oakbrook Center Mall
    ‪6 min drive‬
  • Brookfield Zoo
    ‪9 min drive‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪16 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

7.2 out of 10
Good
(16 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Accessible, Refrigerator & Microwave

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Accessible, Refrigerator & Microwave

  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 Double Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

7.6 out of 10
Good
(28 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

7.2 out of 10
Good
(5 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Double Bed, Accessible, Refrigerator & Microwave

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

MainStay Suites Chicago Hillside

  • Pet-friendly
  • Parking included
  • Free WiFi
  • Air conditioning
3.2 out of 5, 1,011 reviews
The price is €79
includes taxes & fees
22 Sept - 23 Sept
MainStay Suites Chicago Hillside

About this property

Best Western Plus Chicago Hillside

Hotel in Hillside with fitness centre and 24-hour business centre
A restaurant, a fitness centre and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business centre, a business centre and conference space.
Best Western Plus Chicago Hillside offers 238 accommodations with a safe and coffee/tea makers. Beds feature pillowtop mattresses. Flat-screen televisions come with cable channels. Guests can make use of the in-room fridges and microwaves. Rooms have partially open bathrooms. Bathrooms include complimentary toiletries and hairdryers.

This Hillside hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Best Western Plus Chicago Hillside. During your stay, you'll be close to Elmhurst Hospital - Main Campus. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi and wired Internet
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • To-go breakfast served daily for a fee
  • Amenities include a front desk safe, a 24-hour business centre and meeting rooms
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 6 minutes by car from Hines Veterans Administration Hospital and 6 minutes from Elmhurst Hospital - Main Campus
  • Pets welcome for a fee (restrictions apply)
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A 24-hour business centre and meeting rooms are available.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. A fitness centre, a vending machine, and room service (during limited hours) are also featured at the business-friendly Best Western Plus Chicago Hillside. Free self parking is available.

This 3-star Hillside hotel is smoke free.

For a fee, guests can enjoy a to-go breakfast daily from 6:30 AM to 9:00 AM.
Charlie's Restaurant – This restaurant serves brunch, lunch, dinner and light fare. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily breakfast to-go available 6:30 AM to 9:00 AM for a fee: USD 2 to 12.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Charlie's Restaurant

Things to do

  • Billiards/pool table
  • Gym

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Computer station
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities will be closed during the winter:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per pet, per night
  • Maximum 2 (weight limit: 80 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 2.00 to 12.95 per person
  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Best Western Hillside Chicago
Best Western Plus Chicago Hillside
Best Western Plus Hillside Chicago
Best Western Plus Hotel Hillside Chicago
Best Western Hillside
Best Western Plus Chicago Hillside Hotel Hillside
Hillside Best Western
Best Western Plus Chicago Hillside Hotel
Plus Chicago Hillside Hillside
Best Western Plus Chicago Hillside Hotel
Best Western Plus Chicago Hillside Hillside
Best Western Plus Chicago Hillside Hotel Hillside

Best Western Plus Chicago Hillside Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 327 out of 1004 reviews
Rating 8 - Good. 324 out of 1004 reviews
Rating 6 - Okay. 170 out of 1004 reviews
Rating 4 - Poor. 92 out of 1004 reviews
Rating 2 - Terrible. 91 out of 1004 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Latoia

Property needs grounds maintained. Facility is dated and needs outside work. Room needs some upgrades. Two out of the four staff members were welcoming, the other was on his phone with his leg propped up in the front desk area and the other didn't speak at all. Paying $200+ a night should include some sort of breakfast.
Stayed 1 night in May 2025

10/10 Excellent

Lilly

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely a great business stay! Everything I need after work is in the hotel! Food drinks and great surrounding
Stayed 1 night in May 2025

6/10 Okay

Ervina

Liked: Property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Valued

Travelled with family
Liked: Cleanliness, staff & service, room comfort
The staff was very friendly and nice. The rooms was okay, but I thought is was a BWPlus. It was a original BW.
Stayed 1 night in May 2025

10/10 Excellent

James

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable
Stayed 2 nights in May 2025

2/10 Terrible

Jonathan

Stayed 1 night in May 2025

6/10 Okay

Dawn, Allegan

Nice people
Stayed 1 night in May 2025

8/10 Good

Justiina, Brighton

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room was good, bed was comfortable. Outlets were not all functional. Hallways were in poor shape - carpet heavily stained and uneven.
Stayed 1 night in May 2025

4/10 Poor

Yogesh

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
TV was broken.
Stayed 1 night in May 2025

10/10 Excellent

Terrionna

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
My boys had a band competition so it was about 100+ of us.. we’d booked months ago.. so they knew we were coming with a large crown & still didn’t have enough staff for the buffet
Stayed 1 night in May 2025

6/10 Okay

Amanda

Business traveller
Liked: Staff & service
Bathrooms could use update.
Stayed 3 nights in May 2025

6/10 Okay

Luke

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in May 2025

4/10 Poor

Charles

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Find somewhere else to stay

Stayed 1 night in May 2025

10/10 Excellent

Albert

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

John

Liked: Cleanliness, staff & service, room comfort

Good Value for Money

Bed was comfortable, pillows a little soft, but not bad. Room was clean and had a fridge and a microwave, which I appreciated. The shower head looked pretty old and was a bit weak, but overall, I would say this was a good value for the money.
Stayed 3 nights in May 2025

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

4/10 Poor

mary

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk clerk made copy of my drivers license, asked why he stated that’s just what they do. Didn’t feel safe guest outside smoking weed. This location charge for breakfast
Stayed 2 nights in Apr 2025

8/10 Good

Marnie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Business Trip

The hotel is older but very clean. Customer service was very good.
Stayed 4 nights in Apr 2025

10/10 Excellent

Keith

Stayed 2 nights in Apr 2025

8/10 Good

Daniel

Liked: Cleanliness, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

Alana

Stayed 1 night in Apr 2025

2/10 Terrible

Micah

Disliked: Staff & service, room comfort

Nothing Worked and Customer Service Did Not Care

The TV didn't work. Only a few stations were available. Called the front desk numerous times and never received any help. Asked for a different room and got denied. Also the refrigerator did not work, I ordered food and could not save it the next day because of the refrigerator.
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

4/10 Poor

Alicia

Disliked: Cleanliness, property conditions & facilities, room comfort
Old dirty noisy
Stayed 1 night in Apr 2025

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient

Convenient in middle of Illinois, not a lot of options.
Stayed 1 night in Jan 2025