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Best Western Oakbrook Inn

2.5 star property

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Photo gallery for Best Western Oakbrook Inn

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds
Free daily buffet breakfast
Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds
Exterior
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services

Explore the area

View in a map
669 Pasquinelli Drive, Westmont, IL, 60559
  • Place, Westman Beach
    ‪8 min walk‬
  • Place, American Knee Institute
    ‪17 min walk‬
  • Place, Ty Warner Park
    ‪2 min drive‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪22 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(17 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

7.6 out of 10
Good
(19 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Suite, 1 King Bed, Non Smoking, Jetted Tub

7.6 out of 10
Good
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Suite, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.2 out of 10
Very good
(16 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.2 out of 10
Very good
(33 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Standard Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

1 King Bed, Mobility Accessible, Roll in Shower, Microwave and Refrigerator, High Speed Internet Access, Non-Smoking

  • Sleeps 2

Suite-1 King Bed, Mobility Accessible, Bathtub, Non-Smoking

  • Sleeps 2

Suite-1 King Bed, Non-Smoking, Jetted Tub, Heavenly Bed with Feather Pillows, Goose down Comforter, in-Room Dvd, Microwave and Refrigerator

  • Sleeps 2

2 Queen Beds, Non-Smoking, High Speed Internet Access, Microwave and Refrigerator

  • Sleeps 4

1 King Bed, Non-Smoking, Heaven Bed, Goose Comforter, Feather Pillows, 42 Inch Lcd Hd Tv, Microwave and Refrigerator, Full Breakfast

  • Sleeps 2

2 Queen Beds, Non-Smoking, Heaven Bed, Goose Comforter, Feather Pillows, 42 Inch Lcd Hd Tv, Microwave And Refrigerator, Full Breakfast

  • Sleeps 4

1 King Bed, Non-Smoking, High Speed Internet Access, Microwave and Refrigerator

  • Sleeps 2

King Room-Non-Smoking

  • Sleeps 2

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About this property

Best Western Oakbrook Inn

Suburban hotel with free breakfast and fitness centre
A fitness centre, a 24-hour business centre and a conference centre are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a business centre and conference space are on-site.
Best Western Oakbrook Inn offers 45 accommodations with DVD players and a safe. Pillowtop beds feature Egyptian cotton sheets, down duvets and premium bedding. 42-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; local, long-distance and international calls are all complimentary (restrictions may apply). Additionally, rooms include free newspapers and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness centre.
The free breakfast at Best Western Oakbrook Inn gets good marks from our customers. During your stay, you'll be within walking distance of Ty Warner Park. Enjoy features like free WiFi in public areas and free self-parking, plus a gym.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking and Motorhome/coach/lorry parking
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 3-minute drive from Ty Warner Park and 6 minutes from AMITA Health Adventist Medical Center Hinsdale
A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business centre and a meeting room. Free breakfast is available daily. Event space at this hotel measures 600 square feet (56 square metres) and includes a conference centre. A fitness centre, a library, and a vending machine are also featured at the business-friendly Best Western Oakbrook Inn. Free self parking is available.

This Westmont hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:30 AM to 10:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Library
  • TV in common areas

Family friendly

  • DVD player
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (600 square foot of space)
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 50.00
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 100.00
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 50.00 (subject to availability)
  • Late check-out fee: USD 100.00 (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 10 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at Best Western Oakbrook Inn.

Property is also known as

Best Western Oakbrook
Best Western Oakbrook Inn
Best Western Plus Oakbrook
Best Western Plus Oakbrook Inn
Best Western Westmont
Westmont Best Western
Best Western Oakbrook Westmont
Best Western Plus Oakbrook Inn
Best Western Oakbrook Inn Hotel
Best Western Oakbrook Inn Westmont
Best Western Oakbrook Inn Hotel Westmont

Best Western Oakbrook Inn Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 405 out of 1001 reviews
Rating 8 - Good. 274 out of 1001 reviews
Rating 6 - Okay. 135 out of 1001 reviews
Rating 4 - Poor. 97 out of 1001 reviews
Rating 2 - Terrible. 90 out of 1001 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

markus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

2/10 Terrible

CHELSEA

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This was one of the dirtiest hotels I've ever stayed at in the country. We saw a cockroach in our room. Skip and stay elsewhere.
Stayed 1 night in Sep 2025

8/10 Good

Mary

Stayed 1 night in Sep 2025

8/10 Good

John, Branson

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the breakfast omelette station.
Stayed 2 nights in Sep 2025

10/10 Excellent

Marne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean room. Convenient transportation, Pleasant staff and good breakfast in the morning. Overall we had a great visit and enjoyed our stay at The Best Western in Oakbrook.
Stayed 3 nights in Sep 2025

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Safe, quiet, and comfortable

I stayed here to break up a trip from the east coast to northern Wisconsin. Room was tidy, staff was friendly (I think it is family-owned), and area was quiet and safe. Stayed there at the beginning of my 2 week trip and again at the end. As a single female, I felt very safe and comfortable here.
Stayed 1 night in Sep 2025

10/10 Excellent

Tekisha

Liked: Cleanliness, staff & service, amenities
No relaxing ambiance or air purifiers throughout the building
Stayed 2 nights in Sep 2025

2/10 Terrible

Fiorella

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dear Mr. Patel, I am writing to formally request a full refund for both nights of our recent stay at the Best Western Oakbrook Inn. During our reservation (Itinerary #: 73212527897069, Dates: September 16–18, Room #: 111, Name on Reservation: Fiorella Moscoso), a serious sanitation and health issue occurred. On the morning of September 17, while Ms. Moscoso was away at an offsite meeting, her partner discovered a cockroach in the bed and another near the TV. This is wholly unacceptable and created unsafe and unsanitary conditions. Her partner immediately reported the issue to Luis at the front desk. Luis acknowledged the problem and offered to move us to another room. However, as was explained at the time, the presence of cockroaches is not isolated to a single room but instead suggests a broader facility-wide infestation. Luis agreed to refund the second night but stated he did not have the authority to refund the first night and directed us to contact you. We called the hotel to reach you directly but we were informed you were unavailable. Given the severity of this issue—specifically the health risks and breach of basic sanitary standards—we are requesting a full refund for both nights. Anything less is unreasonable under these circumstances. Please confirm in writing that the full refund will be processed to the original form of payment within the next three (3) business days. Reservation Details: • Name on reservation: Fiorella Moscoso • Itinerary
Stayed 2 nights in Sep 2025

10/10 Excellent

Mary Anne

Disliked: Staff & service
Stayed 1 night in Sep 2025

10/10 Excellent

Jovan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Great
Stayed 1 night in Sep 2025

10/10 Excellent

Stanley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location friendly staff very clean
Stayed 1 night in Sep 2025

10/10 Excellent

Denise

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Roaches in room.
Stayed 1 night in Aug 2025

2/10 Terrible

Cecil

Stayed 1 night in Aug 2025

8/10 Good

Ali

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and awesome place
Stayed 3 nights in Aug 2025

10/10 Excellent

Joey

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2025

2/10 Terrible

Michael, Rochester

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I saw cockroaches in the bathroom on the floor. I am never staying here again. The staff were nice though.
Stayed 1 night in Aug 2025

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

6/10 Okay

cantrice

Liked: Cleanliness, amenities, property conditions & facilities
The mattress and pillows must be some sort of soft foam, not a firm for good sleeping.
Stayed 1 night in Aug 2025

10/10 Excellent

Qingyang

Stayed 2 nights in Aug 2025

6/10 Okay

Henry, Clute

Travelled with family and small children
Liked: Amenities
While staying here at about 2:00am the ceiling had started leaking during the thunderstorm. They did accommodate me but it was not until the morning. I was frustrated while I stayed in a room that was leaking.
Stayed 1 night in Aug 2025

8/10 Good

Hwei-Ling

Liked: Cleanliness, staff & service, property conditions & facilities
like it
Stayed 2 nights in Aug 2025

8/10 Good

Beverly

Liked: Staff & service, room comfort

Property is being updated

This property is undergoing room updates. New TVs, bathroom sinks, etc. Staff is very friendly! I love being able to get a few more towels from the front desk, even after cleaning hours. Nice selection for breakfast. Even a nice attendant at an omelet station!
Stayed 6 nights in Aug 2025

10/10 Excellent

Cecil

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay
Stayed 1 night in Aug 2025