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Best Western River North Hotel

2.5 star property

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Photo gallery for Best Western River North Hotel

Rooftop terrace
Reception
Premium Suite, 2 Double Beds, Non Smoking, Refrigerator (with Sofabed) | 1 bedroom, pillow-top beds, in-room safe, desk
Bar (on property)
Indoor pool

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • Breakfast available
  • Gym

Explore the area

View in a map
125 W Ohio St, Chicago, IL, 60654
  • Place, Michigan Avenue
    ‪8 min walk‬
  • Place, Millennium Park
    ‪14 min walk‬
  • Place, Navy Pier
    ‪4 min drive‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪23 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking

1 bedroom, pillow-top beds, in-room safe, desk

Standard Room, 2 Double Beds, Non Smoking

7.8 out of 10
Good
(96 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Suite, 2 Double Beds, Non Smoking, Refrigerator (with Sofabed)

Premium Suite, 2 Double Beds, Non Smoking, Refrigerator (with Sofabed) | 1 bedroom, pillow-top beds, in-room safe, desk

Premium Suite, 2 Double Beds, Non Smoking, Refrigerator (with Sofabed)

8.8 out of 10
Excellent
(11 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking (Larger Room)

1 bedroom, pillow-top beds, in-room safe, desk

Standard Room, 2 Double Beds, Non Smoking (Larger Room)

10.0 out of 10
Exceptional
(1 review)
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Accessible, Bathtub (Larger Room)

1 bedroom, pillow-top beds, in-room safe, desk

Standard Room, 2 Double Beds, Accessible, Bathtub (Larger Room)

  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, Multiple Beds, Non Smoking, Refrigerator (Living Room;with Sofabed)

1 bedroom, pillow-top beds, in-room safe, desk

Suite, Multiple Beds, Non Smoking, Refrigerator (Living Room;with Sofabed)

  • 46 sq m
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator

Suite, 1 King Bed, Non Smoking, Refrigerator | 1 bedroom, pillow-top beds, in-room safe, desk

Suite, 1 King Bed, Non Smoking, Refrigerator

8.8 out of 10
Excellent
(3 reviews)
  • 51 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

1 bedroom, pillow-top beds, in-room safe, desk

Deluxe Suite, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

10.0 out of 10
Exceptional
(4 reviews)
  • 51 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

1 bedroom, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed, Accessible, Bathtub

9.0 out of 10
Wonderful
(2 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

1 bedroom, pillow-top beds, in-room safe, desk

Premium Suite, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

9.2 out of 10
Wonderful
(5 reviews)
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

1 bedroom, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking

8.2 out of 10
Very good
(93 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, Accessible, Bathtub (with Sofabed)

1 bedroom, pillow-top beds, in-room safe, desk

Premium Suite, 1 King Bed, Accessible, Bathtub (with Sofabed)

7.6 out of 10
Good
(7 reviews)
  • 51 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed, Accessible, Non Smoking (Walk-in Shower;with Sofabed)

1 bedroom, pillow-top beds, in-room safe, desk

Deluxe Suite, 1 King Bed, Accessible, Non Smoking (Walk-in Shower;with Sofabed)

8.4 out of 10
Very good
(10 reviews)
  • 51 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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About this property

Best Western River North Hotel

Hotel with a rooftop terrace, a quick walk to Michigan Avenue
Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness centre. WiFi in public areas is free. Other amenities include a bar/lounge, a rooftop terrace and self parking. Housekeeping is available on request.
Best Western River North Hotel offers 150 accommodations with a safe and coffee/tea makers. Beds feature pillowtop mattresses. 50-inch flat-screen televisions come with premium cable channels and pay-per-view films.

Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of Best Western River North Hotel's great location. During your stay, you're just a quick walk from Michigan Avenue. Features include free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free Wi-Fi in some public areas
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include a car charging station, multilingual staff and a lift
  • On-site recreation includes a gym
  • Guests really like the accommodation for the cleanliness and overall comfort
  • 8 minutes by foot from Michigan Avenue and a 1-minute drive from Water Tower Place
Best Western River North Hotel offers its guests an indoor pool and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A rooftop terrace, a vending machine, and multilingual staff are also featured at Best Western River North Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Chicago hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:00 AM to 11:00 AM.
Pizzeria Ora – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Parking on site (USD 52 per day; includes in/out privileges)
  • Limited on-site parking (max 1 space per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 15 to 50 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Pizzeria Ora

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (89 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable channels
  • Pay films
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 15 to 50 per person
  • Self-parking fee: USD 52 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
On-site parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector, a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:30 AM to 10:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Best Western Hotel River North
Best Western River North
River North Best Western
Best Western Chicago
Chicago Best Western
Best Western River North Hotel Chicago
Best Western River North Hotel
Best Western River North Chicago
Best River Hotel Chicago
Best Western River North Hotel Hotel
Best Western River North Hotel Chicago
Best Western River North Hotel Hotel Chicago

Reviews

Best Western River North Hotel Reviews

7.8

Good

8.0/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness
Rating 10 - Excellent. 438 out of 1037 reviews
Rating 8 - Good. 260 out of 1037 reviews
Rating 6 - Okay. 169 out of 1037 reviews
Rating 4 - Poor. 79 out of 1037 reviews
Rating 2 - Terrible. 91 out of 1037 reviews

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jun 2025

6/10 Okay

Joseph

Business traveller
Disliked: Property conditions & facilities
Out dated. Don’t clean rooms daily or swap out used towels. Found staff to be going through the motions. Funky smell
Stayed 3 nights in Jun 2025

2/10 Terrible

Verified traveller

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Don't do it!

Do NOT let the photos mislead you... This place is a dump, and you should avoid it. It reeked of smoke in the hallways, very little ventilation, and the rooms were dark and musty. I found a cheaper room at the Swissotel the same day and immediately checked out. I only took one photo and then left. Of course, they still charged me for one night, but there was no way I could stay there.
Stayed 3 nights in Jun 2025

2/10 Terrible

Adekunle

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t enjoy my stay at all. Building was being worked on so there was a lot of noises starting at 8am. The water pipe line had burst in the wall next to my room so they made a lot of noise fixing it as well. The bed literally was on the ground. Burning plastic smell in the hallways. My ac unit sounded like it was going to blow up. Very unsatisfied
Stayed 2 nights in Jun 2025

8/10 Good

Jamison

Travelled with group
For my first time in chicago the place wasnt bad. Had some weird odors but overall decent 4/5
Stayed 3 nights in Jun 2025

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reasonably priced, cleanliness of room, restaurant and bar within, and staff was friendly. Would highly recommend this Hotel!
Stayed 2 nights in Jun 2025

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
It would be nice to offer breakfast like many other Best western properties do
Stayed 5 nights in Jun 2025

10/10 Excellent

Ann

Stayed 3 nights in Jun 2025

10/10 Excellent

Cindy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great room, bar, and restaurant!! And 4 blocks from the ‘L’ train, with easy access to Wrigleyville!!
Stayed 3 nights in Jun 2025

8/10 Good

Diane

Travelled with family
Liked: Cleanliness, staff & service, room comfort
The rooms are clean and comfortable. The front desk staff are friendly and very helpful. The location of the hotel is walking distance to restaurants, the Big Bus and the Chicago River.
Stayed 3 nights in Jun 2025

10/10 Excellent

Peter

Stayed 2 nights in Jun 2025

10/10 Excellent

Denise

Stayed 2 nights in Jun 2025

10/10 Excellent

Cristian

Stayed 2 nights in May 2025

10/10 Excellent

Manoj, Gaithersburg

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
It was great experience there.
Stayed 3 nights in Jun 2025

8/10 Good

Keiko

Business traveller
Liked: Cleanliness
The hotel is very conveniently located. But the noise of the air conditioning and outside (the road) are not good.
Stayed 4 nights in Jun 2025

8/10 Good

karl, great falls

Stayed 1 night in Jun 2025

6/10 Okay

Darnesha

Disliked: Property conditions & facilities
Stayed 2 nights in Jun 2025

6/10 Okay

Katelynn

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Overall the stay was fine but kinda frustrating at first. When we arrived, they were going under renovation so their workers were taking beds and side tables up the elevators, which there was only one elevator to get to everyone’s room and it was hot. The lack of amenities kinda was disappointing, no fridge or microwave which was noted when reserved and could be requested but not automatically in the rooms. Was not expecting only 1 elevator to get to our room and having to go back into the main entrance to get onto the skydeck to see the view was inconvenient and elevators stopping at every floor before coming down, we ended up having to climb the stairs if we wanted to go up or wait forever for the elevator. Although I wasn’t planning on staying a lot in the hotel room, there wasn’t a lot of channels to pick from so we only used the bed, shower and bathroom the whole stay. Overall, I would give this hotel 6 out of 10. The best part of the whole stay was the Skydeck
Stayed 2 nights in Jun 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Stayed 1 night in Jun 2025

10/10 Excellent

Ozzie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service was excellent, Wallace is awesome! So friendly and helpful. We will stay here again!
Stayed 2 nights in Jun 2025

8/10 Good

Diane

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jun 2025

8/10 Good

Jennifer

Travelled with group
Liked: Staff & service, property conditions & facilities
Located close to many destination places
Stayed 3 nights in Jun 2025

8/10 Good

Agustin

Liked: Cleanliness, staff & service
Stayed 3 nights in Jun 2025

4/10 Poor

NICOLE

Travelled with family
Disliked: Room comfort

Our stay

The whole bilding has an odor. You didnt smell it as much in the rooms but you could still smell it. All through the hallways was horrible. There was mold starting in the bathroom above the tub behind and uptop of the bathroom door and in the tile grout where you hang your towel. Beds and pillows was not comfortable.
Stayed 3 nights in Jun 2025

4/10 Poor

Lisa

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
It was old and funky. The neighborhood had lots of sketchy night life and the security door to my tower didn’t lock well.
Stayed 1 night in Jun 2025