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Crowne Plaza Chicago SW - Burr Ridge by IHG

4.0 star property

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Photo gallery for Crowne Plaza Chicago SW - Burr Ridge by IHG

Exterior
Breakfast and dinner served
Indoor pool, pool loungers
1 bedroom, premium bedding, pillow-top beds, desk
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Housekeeping
  • Gym

Explore the area

View in a map
300 S Frontage Road, Burr Ridge, IL, 60527
  • Burr Ridge Village Center
    ‪11 min walk‬
  • Oakbrook Center Mall
    ‪12 min drive‬
  • SeatGeek Stadium
    ‪13 min drive‬
  • Chicago, IL (MDW-Midway Intl.)
    ‪17 min drive‬

Room options

View all photos for Suite, 1 King Bed

1 bedroom, premium bedding, pillow-top beds, desk

Suite, 1 King Bed

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Jetted Tub

1 bedroom, premium bedding, pillow-top beds, desk

Suite, 1 King Bed, Accessible, Jetted Tub

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, premium bedding, pillow-top beds, desk

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(31 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

1 bedroom, premium bedding, pillow-top beds, desk

Standard Room

8.4 out of 10
Very good
(13 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed, Hearing Accessible (Communications)

1 bedroom, premium bedding, pillow-top beds, desk

Standard Room, 1 King Bed, Hearing Accessible (Communications)

9.4 out of 10
Exceptional
(3 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

1 bedroom, premium bedding, pillow-top beds, desk

Standard Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

8.0 out of 10
Very good
(1 review)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Communications)

1 bedroom, premium bedding, pillow-top beds, desk

Standard Room, 1 King Bed, Roll-in Shower (Communications)

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Hearing Accessible (Communications)

1 bedroom, premium bedding, pillow-top beds, desk

Standard Room, 2 Queen Beds, Hearing Accessible (Communications)

9.0 out of 10
Wonderful
(2 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed, Jetted Tub

1 bedroom, premium bedding, pillow-top beds, desk

Junior Suite, 1 King Bed, Jetted Tub

10.0 out of 10
Exceptional
(1 review)
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

1 bedroom, premium bedding, pillow-top beds, desk

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(21 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

Crowne Plaza Chicago SW - Burr Ridge by IHG

Hotel in Burr Ridge with free local area shuttle and 24-hour fitness centre
Along with an indoor pool, this hotel has a restaurant and a 24-hour fitness centre. Free WiFi in public areas, free self parking and a free area shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site. Housekeeping is available on request.
Crowne Plaza Chicago SW - Burr Ridge by IHG offers 123 accommodations with coffee/tea makers and a hairdryer. Pillowtop beds feature premium bedding. 43-inch LCD televisions come with premium cable channels.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Crowne Plaza Chicago SW - Burr Ridge by IHG. During your stay, you'll be within walking distance of Burr Ridge Village Center. Enjoy features like free WiFi in public areas, free self-parking and a free area shuttle.
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • To-go breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 3-minute drive from Burr Ridge Village Center and a few minutes from Flagg Creek Golf Course
  • Free local-area shuttle service
Crowne Plaza Chicago SW - Burr Ridge by IHG offers its guests an indoor pool and a 24-hour fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and 3 meeting rooms are available. Event space at this hotel measures 7484 square feet (695 square metres) and includes conference space. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Crowne Plaza Chicago SW - Burr Ridge by IHG. A free area shuttle within 3 miles is available. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Burr Ridge hotel.

For a fee, guests can enjoy to-go breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 6:30 AM to 9:30 AM.
Sip & Savor Cocktails – This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle up to 3 miles
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Breakfast to-go available for a fee 6:30 AM to 9:30 AM on weekdays and 6:30 AM to 9:30 AM on weekends; USD 12.50 for adults and USD 6.25 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Sip & Savor Cocktails

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free area shuttle
  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • 3 meeting rooms
  • 7,484 square feet of conference space
  • Computer station

Outdoors

  • In a regional park
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Lift (218 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool

More

  • 3 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Rooftop garden
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: from approximately USD 12.50 for adults and from USD 6.25 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Quality Burr Ridge
Quality Inn Burr Ridge
Oaks Hotel Burr Ridge Hotel Burr Ridge
Oaks Hotel Burr Ridge Hotel
Oaks Burr Ridge Hotel Burr Ridge
Crowne Plaza Chicago SW Burr Ridge Hotel
Crowne Plaza Chicago SW Hotel
Crowne Plaza Chicago SW Burr Ridge
Crowne Plaza Chicago SW

Crowne Plaza Chicago SW - Burr Ridge by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 573 out of 1008 reviews
Rating 8 - Good. 247 out of 1008 reviews
Rating 6 - Okay. 93 out of 1008 reviews
Rating 4 - Poor. 49 out of 1008 reviews
Rating 2 - Terrible. 46 out of 1008 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jeff

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Bartender, Thomas, was the best!!
Stayed 2 nights in May 2025

10/10 Excellent

ali

Travelled with family and small children
Liked: Cleanliness
Disliked: Property conditions & facilities
Comfortable , clean & friendly staff
Stayed 2 nights in May 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place to stay

Room was very clean, there was house keeping offered daily without having to ask for it. Staff were very friendly. Location was great almost in the middle of every place we wanted to go to, including airport and downtown. Only issue we had was the bathroom door did not lock and some ceiling paint was peeled off.
Stayed 4 nights in May 2025

10/10 Excellent

Anthony

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very pleasant Stay

The room was clean and comfortable. The staff were friendly and gracious. The breakfast for $11 was well worth it. The only minor detractoon was that we thought the hotel had a hot tub available to all residence from what hotels.com was indicating, but we discovered that evening that a hot tub is only available to person's who reserve a suite and not for person who reserve regular rooms.
Stayed 1 night in May 2025

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort

Worst Stay - Bugs and Leaking Washrooms

Stayed 5 nights in May 2025

10/10 Excellent

Sonya

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel
Stayed 3 nights in Mar 2025

10/10 Excellent

Oscar

Stayed 2 nights in Mar 2025

10/10 Excellent

xiaoyue

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

8/10 Good

Jerome

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Grant

Stayed 3 nights in Apr 2025

2/10 Terrible

Besa

Disliked: Staff & service, property conditions & facilities
Housekeeping went into our room when my husband was getting dressed and it wasn’t check out time So insane. So unprofessional
Stayed 1 night in May 2025

10/10 Excellent

Jamie

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Chen

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 2 nights in Mar 2025

10/10 Excellent

Jazeera

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing
Stayed 1 night in May 2025

10/10 Excellent

Antonio

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property was nice and clean. Staff was very nice and helpful
Stayed 1 night in Feb 2025

8/10 Good

Sarah

Liked: Cleanliness, staff & service, room comfort

Great Service

We had an issue in our first room, but staff was quick to move us and good service recovery. Bed was comfortable. Breakfast was really good.
Stayed 1 night in Apr 2025

8/10 Good

Anthony

Stayed 1 night in Mar 2025

10/10 Excellent

Sarah

Stayed 1 night in Apr 2025

4/10 Poor

Braden

Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
Outdated in some areas like the pool. The whole building had one elevator with it being so long. There was several events so quite noisy and with lots of people. Prices were outrageous for snack purchases. No easy access to ice machine. For the price , breakfast was NOT included
Stayed 2 nights in Apr 2025

6/10 Okay

Joslyn

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Trash in garbages upon arrival, few towels were stained, hot tub wasn’t cleaned. Thankfully I brought my own cleaning supplies.
Stayed 1 night in Apr 2025

10/10 Excellent

Tamren

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Kara

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Five-Star Service from a Truly Wonderful Team

We recently stayed at the Crowne Plaza Burr Ridge while working a nearby convention, and I can’t say enough good things about the staff at this hotel. From the moment we checked in, every single team member made us feel welcomed and appreciated. What stood out the most was how genuinely kind and attentive everyone was. Each time we returned after a long day, we were greeted with a smile, asked how our day had been, and even checked in on how the convention was going. It wasn’t just polite small talk—it was clear they truly cared about their guests' comfort and experience. It’s rare to find a hotel where the staff feels like an extension of your own team, cheering you on and making sure you’re taken care of. Their hospitality made a huge difference during a busy and exhausting weekend, and it made us feel like we were coming “home” every night. If you’re looking for a clean, comfortable place to stay with a staff that goes above and beyond, this is the hotel. I’d recommend the Crowne Plaza Burr Ridge in a heartbeat, and we’ll definitely be back next time we’re in the area!
Stayed 6 nights in Apr 2025

6/10 Okay

Jonathan

Decent spot for a pit stop

Stoped here during a cross-country move. Location is quiet and a 30 minute drive to Chicago. Ample parking, nice staff and overall a comfortable stay with clean rooms.
Stayed 2 nights in Apr 2025

8/10 Good

Christina, Granite City

Liked: Cleanliness, staff & service, property conditions & facilities
Every thing about the hotel was good besides breakfast. Horrible microwave food for luxury prices.
Stayed 2 nights in Apr 2025

10/10 Excellent

Mandy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly, hotel was very clean and the bed was very comfortable. Overall my stay was enjoyable.
Stayed 1 night in Apr 2025