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Crowne Plaza Lombard Downers Grove by IHG

3.5 star property

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Photo gallery for Crowne Plaza Lombard Downers Grove by IHG

Indoor pool
Lounge
Exterior
Premium bedding, in-room safe, desk, laptop workspace
Concierge desk

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
1250 Roosevelt Road, Glen Ellyn, IL, 60137
  • Place, Spring Avenue Dog Park
    ‪2 min drive‬
  • Place, Lilacia Park
    ‪4 min drive‬
  • Place, Yorktown Shopping Center
    ‪4 min drive‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪27 min drive‬

Room options

View all photos for Suite, 1 Bedroom

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom

8.0 out of 10
Very good
(3 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Communications)

Standard Room, 1 Queen Bed, Accessible (Communications) | Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed, Accessible (Communications)

10.0 out of 10
Exceptional
(5 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Communications)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed, Accessible (Communications)

8.0 out of 10
Very good
(1 review)
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Accessible (Communications)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Accessible (Communications)

10.0 out of 10
Exceptional
(1 review)
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

Standard Room | Premium bedding, in-room safe, desk, laptop workspace

Standard Room

7.6 out of 10
Good
(10 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed | Premium bedding, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed

9.2 out of 10
Wonderful
(7 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(46 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(68 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom

  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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About this property

Crowne Plaza Lombard Downers Grove by IHG

This smoke-free hotel features an indoor pool, a restaurant and a 24-hour fitness centre. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a 24-hour business centre and a microwave in a common area. Housekeeping is available on request.
Crowne Plaza Lombard Downers Grove by IHG offers 119 air-conditioned accommodations with a safe and coffee/tea makers. Beds feature premium bedding. 32-inch LCD televisions come with premium cable channels. Bathrooms include complimentary toiletries and hairdryers.

This Glen Ellyn hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. A nightly turndown service is provided and housekeeping is offered on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.

Children aged under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Our customers tell us that they can't get enough of the helpful staff at Crowne Plaza Lombard Downers Grove by IHG. During your stay, you'll be close to Yorktown Shopping Center. Enjoy features like free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free WiFi
  • Free self-parking
  • Enjoy American cuisine while dining at Glen Prairie
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a 24-hour gym
  • Just a 4-minute drive from Yorktown Shopping Center and 7 minutes from College of Dupage
  • Cats and dogs welcome for a fee
Crowne Plaza Lombard Downers Grove by IHG offers its guests an indoor pool and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and 7 meeting rooms. A vending machine, multilingual staff, and concierge services are also featured at the business-friendly Crowne Plaza Lombard Downers Grove by IHG. Self parking is free.

This 3.5-star Glen Ellyn hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 9:30 AM and at the weekend from 7:00 AM to 11:00 AM.
Glen Prairie – This restaurant specialises in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Glen Prairie Lounge – On-site bar. Happy hour is offered. Open selected days.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 18 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Glen Prairie
  • Glen Prairie Lounge

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Turndown service

Business services

  • 24-hour business centre
  • 7 meeting rooms
  • Computer station
  • Conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 7 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (107 centimetre wide door)
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (114 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 1967
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per stay, plus a deposit of USD 50.00 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.00 per stay.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 18.00 per person
  • Pet deposit: USD 50.00 per stay
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.00 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Downers Grove
Crowne Plaza Downers Grove Hotel
Crowne Plaza Downers Grove Hotel Lombard
Crowne Plaza Lombard
Crowne Plaza Lombard Downers
Crowne Plaza Lombard Downers Grove
Lombard Downers Grove
Crowne Plaza Glen Ellyn Lombard Hotel Glen Ellyn
Crowne Plaza Lombard Downers Grove Hotel

Crowne Plaza Lombard Downers Grove by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 505 out of 1001 reviews
Rating 8 - Good. 275 out of 1001 reviews
Rating 6 - Okay. 116 out of 1001 reviews
Rating 4 - Poor. 46 out of 1001 reviews
Rating 2 - Terrible. 59 out of 1001 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

2/10 Terrible

Nasheeth

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
I normally do not leave negative reviews, but my experience at this Crowne Plaza was truly disappointing. This was by far the worst hotel I’ve stayed at, and the customer service was even worse than what you’d expect from a Motel 6. The front desk employees couldn’t even lift their heads to acknowledge us—extremely rude, unwelcoming, and completely unprofessional. The rooms were old and poorly maintained. The wallpaper was peeling, the lighting was terrible, and the overall condition made the stay very uncomfortable. For a hotel that carries the Crowne Plaza name, this was nowhere near acceptable. I will never return and definitely won’t recommend this place to anyone. Crowne Plaza needs serious improvements in both their staff training and room upkeep.
Stayed 3 nights in Nov 2025

10/10 Excellent

Dayre, CHICAGO

Stayed 4 nights in Nov 2025

8/10 Good

Kelsey

Liked: Cleanliness, staff & service
Clean room, efficient staff
Stayed 5 nights in Nov 2025

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

10/10 Excellent

Ricky

Stayed 2 nights in Nov 2025

6/10 Okay

Juntao

Stayed 5 nights in Aug 2025

10/10 Excellent

Ellen, Rio Rancho

Stayed 3 nights in Oct 2025

10/10 Excellent

Timothy

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peaceful and clean
Stayed 1 night in Nov 2025

10/10 Excellent

Moskoula, Medford

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything from the front desk personnel to the cleanliness of our room was excellent.
Stayed 2 nights in Nov 2025

10/10 Excellent

Gregory

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stay here twice a year on business. Staff was particularly helpful on this trip as I accidentally booked 2 rooms….was expecting a nights charge (or worse) for the second room but they simply cancelled it with no penalty. Very clean and comfortable rooms…close to everything we need while we’re there.
Stayed 3 nights in Nov 2025

8/10 Good

Vicki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room is outdated but it was great for our purposes. We would only be there to sleep and shower. It was clean and comfortable.
Stayed 6 nights in Nov 2025

8/10 Good

Julia, Bensenville

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We love this hotel, especially for the outstanding restaurant on the premises. The breakfast voucher is a great value! My kids also love the pool - the room itself is so bright and it feels like a retreat. My only critique is that the pool really needs a good cleaning. The water is clean but the sides of the pool really need a deep cleaning.
Stayed 2 nights in Oct 2025

10/10 Excellent

JOSEPH, Livonia

Travelled with family
Liked: Amenities, property conditions & facilities
Staff was very accommodating and felt the hotel with breakfast was an excellent value for Chicago area
Stayed 3 nights in Oct 2025

6/10 Okay

Eric

Travelled with group
Liked: Cleanliness
Staff was very friendly. Room was clean, but worn down. Everything worked in the room though. The fitness center had a broken bike and elliptical, but the treadmill worked. You get what you pay for, and it was inexpensive.
Stayed 3 nights in Oct 2025

10/10 Excellent

Steven

Stayed 1 night in Aug 2025

8/10 Good

Abdul

Travelled with group
Liked: Cleanliness
Stayed 2 nights in Oct 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean
Stayed 1 night in Oct 2025

10/10 Excellent

Kristi

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Antonio

Liked: Cleanliness
Good
Stayed 2 nights in Oct 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Property overall and room are clean and adequate. Reasonable price and location for activities or visiting Wheaton College
Stayed 1 night in Oct 2025

2/10 Terrible

Heather

Disliked: Cleanliness, staff & service, property conditions & facilities
Horrible hotel! Dirty and outdated! Room stink was unbearable! Fridge had old food in it and didn’t work so when I opened it everything got worse! No breakfast included. The staff were rude and not friendly at all! Bed sheets were dirty and bathtub was disgusting! Do not stay here! Stay anywhere else
Stayed 3 nights in Sep 2025

10/10 Excellent

David

Stayed 1 night in Oct 2025

8/10 Good

Claire

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fine. the coffee in the room was dark and bitter. Had to get it from the lobby.
Stayed 3 nights in Oct 2025

10/10 Excellent

robert

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
yes
Stayed 4 nights in Sep 2025

10/10 Excellent

Kurt, DIXON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff! Clean room! Perfect stay for my event.
Stayed 2 nights in Oct 2025

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