Embassy Suites by Hilton Chicago Naperville

3.5 star property

Choose dates to view prices

Photo gallery for Embassy Suites by Hilton Chicago Naperville

Lobby
1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe
Reception
Indoor pool
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Room service
  • Pool

Explore the area

Map
1823 Abriter Court, Naperville, IL, 60563
  • Northern Illinois University - Naperville Campus
    ‪2 min walk‬
  • Riverwalk
    ‪7 min drive‬
  • Riverwalk Park
    ‪8 min drive‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪32 min drive‬

Room options

Studio, 1 King Bed with Sofa bed, Non Smoking (PURE Allergy Friendly Studio)

  • 43 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

Studio, 1 King Bed with Sofa bed, Non Smoking (Accessible with Tub)

  • 48 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 2 Queen Beds, Non Smoking (Hearing Accessible)

  • 48 sq m
  • Sleeps 6
  • 2 Queen Beds

Premium Studio, 1 King Bed with Sofa bed, Non Smoking

  • 43 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

Studio, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)

  • 48 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

Studio, 1 King Bed with Sofa bed, Non Smoking

  • 43 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

Suite, 1 King Bed, Non Smoking (Hearing Accessible)

  • 48 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Non Smoking (Accessible with Tub)

  • 48 sq m
  • Sleeps 4
  • 1 King Bed

Premium Suite, 2 Queen Beds, Non Smoking (Accessible with Tub)

  • 48 sq m
  • Sleeps 6
  • 2 Queen Beds

Suite, 2 Queen Beds, Non Smoking

  • 48 sq m
  • Sleeps 6
  • 2 Queen Beds

Premium Suite, 1 King Bed, Non Smoking (Accessible with Tub)

  • 43 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds, Non Smoking (Accessible with Tub)

  • 48 sq m
  • Sleeps 6
  • 2 Queen Beds

Suite, 2 Queen Beds, Non Smoking (PURE Allergy Friendly Suite)

  • 48 sq m
  • Sleeps 6
  • 2 Queen Beds

Premium Studio, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)

  • 43 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed, Non Smoking (Accessible with Roll-In Shower)

  • 48 sq m
  • Sleeps 4
  • 1 King Bed

Premium Suite, 2 Queen Beds, Non Smoking

  • 48 sq m
  • Sleeps 6
  • 2 Queen Beds

Premium Suite, 2 Queen Beds, Non Smoking (Hearing Accessible)

  • 48 sq m
  • Sleeps 6
  • 2 Queen Beds

Premium Suite, 1 King Bed with Sofa bed, Non Smoking

  • 48 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Premium Suite, 1 King Bed, Non Smoking (Hearing Accessible)

  • 43 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 48 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

Suite, 2 Queen Beds, Non Smoking (Accessible with Roll-In Shower)

  • 48 sq m
  • Sleeps 6
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking (PURE Allergy Friendly Suite)

  • 48 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

About this property

Embassy Suites by Hilton Chicago Naperville

Hotel in Naperville with free breakfast and free local area shuttle
Along with an indoor pool, this hotel has a restaurant and a fitness centre. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking and a free area shuttle. Other amenities include a bar/lounge, a conference centre and a business centre. Housekeeping is available on request.
Embassy Suites by Hilton Chicago Naperville offers 168 accommodations with MP3 docking stations and a safe. This accommodation offers separate dining areas and includes sofa beds. Beds feature Egyptian cotton sheets and premium bedding. 42-inch flat-screen televisions come with first-run films and pay-per-view films. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary newspapers and an iron/ironing board. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
The free breakfast at Embassy Suites by Hilton Chicago Naperville gets good marks from our customers. During your stay, you're just a quick walk from Northern Illinois University - Naperville Campus. Free WiFi in public areas, free self-parking and a free area shuttle are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy American cuisine while dining at Brickstones Grill
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 4-minute walk from Northern Illinois University - Naperville Campus and 7 minutes on foot from Naperville Yard Indoor Sports Complex
  • Free local-area shuttle service
  • Cats and dogs welcome for a fee
Embassy Suites by Hilton Chicago Naperville offers its guests an indoor pool and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business centre and meeting rooms. Event space at this hotel measures 13000 square feet (1208 square metres) and includes a conference centre. A vending machine, gift shops/newsstands, and laundry facilities are also featured at the business-friendly Embassy Suites by Hilton Chicago Naperville. A free area shuttle within 5 miles is available. Self parking is free.

Guests are served a free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM. The hotel hosts a free manager's reception daily.
Brickstones Grill – This restaurant specialises in American cuisine and serves lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free area shuttle up to 5 miles
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Brickstones Grill

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Free area shuttle
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Living room
  • Separate bedroom
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (13,000 square foot of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (142 centimetre wide door)
  • Phone accessibility kit
  • Smooth flooring in room
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 7 floors
  • Ballroom
  • Banquet hall
  • Built in 2015
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Sofa bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium channels
  • First-run films
  • MP3 dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Chicago Naperville Hotel
Embassy Suites Chicago Naperville Hotel
Hotel Embassy Suites Chicago Naperville Naperville
Naperville Embassy Suites Chicago Naperville Hotel
Hotel Embassy Suites Chicago Naperville
Embassy Suites Chicago Naperville Naperville
Embassy Suites Hotel
Embassy Suites
Embassy Suites Chicago Naperville
Embassy Suites by Hilton Chicago Naperville Hotel
Embassy Suites by Hilton Chicago Naperville Naperville
Embassy Suites by Hilton Chicago Naperville Hotel Naperville

Embassy Suites by Hilton Chicago Naperville Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 543 out of 1004 reviews
Rating 8 - Good. 185 out of 1004 reviews
Rating 6 - Okay. 125 out of 1004 reviews
Rating 4 - Poor. 64 out of 1004 reviews
Rating 2 - Terrible. 87 out of 1004 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

ann

Travelled with family
Liked: Staff & service, amenities
Worse pull out bed Ever. No mattress No extra blankets
Stayed 2 nights in Mar 2025

10/10 Excellent

Sam, Cedar Rapids

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for outer family
Stayed 1 night in Mar 2025

8/10 Good

LANCE, Sunrise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to a number of restaraunts and bars within walking distance.
Stayed 2 nights in Feb 2025

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

4/10 Poor

Abhay

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Feb 2025

4/10 Poor

Juli

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bartenders during happy hour were very rude and unkind. Half the exercise equipment was broken or didn’t work. Our sheets were dirty and there was a poop stain on the couch. It was the worst embassy I’ve ever been to.
Stayed 3 nights in Feb 2025

10/10 Excellent

Timothy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Has it all

Clean, property is compact yet the rooms are spacious, and that omelette bar in the morning!
Stayed 1 night in Feb 2025

6/10 Okay

Arkisha

Travelled with family
My stay was ok just feel like they pick with who they want to there at the hotel meaning the staff and front desk.they knocked on my door at 1pm telling me there was a noise complaint which it was very early in the afternoon I couldn’t understand that but yet there was a party going on at 3am in the morning after I returned back into my hotel that night.
Stayed 2 nights in Feb 2025

8/10 Good

Raj

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
GOOD
Stayed 2 nights in Mar 2025

6/10 Okay

LaDonna

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The hotel was very noisy, you could everything going on in the room next to you. The bathroom was not clean, there was hair in and around the rime of the tub that didn't belong to me, not just a strand, but a few strands, that was disgusting. The furniture is outdated and very worn, like it needs to be thrown out. The drapes were dirty with stains and too close to the bed, made me think something was going to crawl off them. Room was dingy.
Stayed 2 nights in Feb 2025

10/10 Excellent

Barbara K.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were spacious. The complimentary drinks were nice touch. Staff were super helpful and very friendly
Stayed 2 nights in Feb 2025

6/10 Okay

Garry

Disliked: Cleanliness
Stayed 1 night in Feb 2025

8/10 Good

Esha

Liked: Property conditions & facilities
Overall, my day was very good. The food at the bar needs a little work and the menu needs to be updated. Some of the things on the menu were not available. The room was clean, but some things were left behind from the other guest, which leads me to believe that it wasn’t a thorough clean.
Stayed 2 nights in Feb 2025

10/10 Excellent

Maryellen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

sean

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

B

Stayed 2 nights in Feb 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Reginald

Stayed 1 night in Feb 2025

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, property conditions & facilities
The night we stayed, the hotel was full yet they still had clean rooms and enough staff to help with requests. Blanca checked in with us shortly after we got there to see if we needed anything, and I think that was really something great that your team did! Breakfast was amazing and they helped us out with a late check out!
Stayed 1 night in Feb 2025

2/10 Terrible

Marquetta

Stayed 1 night in Feb 2025

4/10 Poor

Audrey

Due to a severe winter storm we were not able to travel from Michigan on 2/13. I spoke with someone at the hotel, hoping to shift out reservation. No luck and we were charged as no show. Will not book there again.
Stayed 2 nights in Feb 2025

10/10 Excellent

Jennifer

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely rooms, restaurants extremely close.
Stayed 3 nights in Feb 2025

2/10 Terrible

Chesto

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Front desk was very rude
Stayed 1 night in Jan 2025

8/10 Good

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I'd stay again

It was good. Busy with weddings. The staff wasn't to friendly when we did see someone.
Stayed 1 night in Feb 2025