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Four Points by Sheraton Buffalo Grove

3.0 star property

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Photo gallery for Four Points by Sheraton Buffalo Grove

Lobby
Bar (on property)
Indoor pool
View from property
In-room safe, desk, blackout curtains, iron/ironing board

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • Pool
  • Laundry
  • Gym

Explore the area

View in a map
900 West Lake Cook Road, Buffalo Grove, IL, 60089
  • Place, NCH - Northwest Community Healthcare
    ‪7 min walk‬
  • Place, Bowlero Buffalo Grove
    ‪3 min drive‬
  • Place, Raupp Memorial Museum
    ‪4 min drive‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪28 min drive‬

Room options

View all photos for Room, 1 King Bed

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed

8.6 out of 10
Excellent
(49 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds

In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds

9.0 out of 10
Wonderful
(31 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Courtyard View

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Courtyard View

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Hearing Accessible)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed (Hearing Accessible)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Hearing Accessible)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds (Hearing Accessible)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Mobility Accessible, Roll-in Shower)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds (Mobility Accessible, Roll-in Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Mobility/Hearing Access, Roll-in Shwr)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 4
  • 2 Queen Beds

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About this property

Four Points by Sheraton Buffalo Grove

Suburban hotel with free local area shuttle and fitness centre
This smoke-free hotel features an indoor pool, a restaurant and a fitness centre. Free WiFi in public areas, free self parking and a free area shuttle are also provided. Other amenities include a bar/lounge, a 24-hour business centre and coffee/tea in a common area. Change of towels is available on request
Four Points by Sheraton Buffalo Grove offers 152 air-conditioned accommodations with a safe and complimentary bottles of water. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a combined bath/shower unit and hairdryers.

This Buffalo Grove hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

Children aged under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests aged under 16 years old are not allowed in the swimming pool or fitness facility.

Our customers tell us that they can't get enough of the helpful staff at Four Points by Sheraton Buffalo Grove. During your stay, you'll be close to Kemper Lakes Golf Club. Free WiFi in public areas, free self-parking and a free area shuttle are available.
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Enjoy American cuisine while dining at Harry's
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 4-minute drive from Kemper Lakes Golf Club and 14 minutes from Schaumburg Convention Center
  • Free local-area shuttle service
Four Points by Sheraton Buffalo Grove offers its guests an indoor pool and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and meeting rooms are available. Multilingual staff, gift shops/newsstands, and coffee/tea in common area are also featured at the business-friendly Four Points by Sheraton Buffalo Grove. A free area shuttle within 5.00 mi is available. Free self parking is available.

This Buffalo Grove hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily.
Harry's – This restaurant specialises in American cuisine and serves breakfast and dinner. A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle up to 5 mi
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available for a fee: USD 13.95 for adults and USD 6.95 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Harry's

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free area shuttle
  • Free rollaway/extra bed
  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height counter and sink
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1986
  • Comprehensive recycling policy
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch TV with premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately USD 13.95 for adults and from USD 6.95 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards; cash is not accepted
Parties and events are allowed on site
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Four Points Sheraton Buffalo Grove Hotel
Four Points Sheraton Buffalo Grove
Four Points by Sheraton Buffalo Grove Hotel
Four Points by Sheraton Buffalo Grove Buffalo Grove
Four Points by Sheraton Buffalo Grove Hotel Buffalo Grove

Reviews

Four Points by Sheraton Buffalo Grove Reviews

8.4

Very good

8.8/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 435 out of 864 reviews
Rating 8 - Good. 243 out of 864 reviews
Rating 6 - Okay. 88 out of 864 reviews
Rating 4 - Poor. 50 out of 864 reviews
Rating 2 - Terrible. 48 out of 864 reviews

Reviews

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel!
Stayed 1 night in Jul 2025

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

8/10 Good

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Maria Mercedes

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, pleasant and quiet!
Stayed 1 night in Jul 2025

6/10 Okay

Aaron

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The hotel claims to have a bar and restaurant, which is why I selected this location. However the there is neither, it appears they used to have a bar, and the only food is breakfast that is not included, no dinner options. Perhaps update the amenities listed on the profile to remove these.
Stayed 1 night in Aug 2025

6/10 Okay

Nancy

Travelled with family
Liked: Cleanliness
Disliked: Room comfort

Good location-below average service/room quality

My daughter and I stayed here in a first floor room when we were in town for a few days visiting family. The first thing we noticed was how damp the room was; even the towels in the bathroom were damp so we had to continually run the AC. In addition, the room was not stocked with sufficient towels/washcloths when we arrived. Nevertheless, it was basically clean. I needed to talk with the front desk on two occasions and both times the person there was on her personal cell phone talking with someone while I was trying to talk with her. My daughter used the gym and she said that was fine. Overall, the location and price were good but I’m not certain I would stay there again. It didn’t seem up to standards that I would expect from Sheraton/Marriott.
Stayed 2 nights in Aug 2025

10/10 Excellent

Numeriano A

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel at reasonable price
Stayed 5 nights in Aug 2025

6/10 Okay

Ailea

The room was fine, but they charged 50$ for early check in, no free breakfast, and there was a sign outside that your car could be at risk for damage. It didn’t seem safe outside and my car ended up being keyed and scuffed.
Stayed 1 night in Aug 2025

10/10 Excellent

Meder

Stayed 5 nights in Jul 2025

8/10 Good

Jack

Liked: Cleanliness, property conditions & facilities, room comfort

Thankfully quieter than many mid-range hotels

Good mid-range hotel room. It was quieter than I expected, which I particularly appreciate in a hotel stay.
Stayed 2 nights in Jul 2025

10/10 Excellent

Tomer

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean quiet location great staff, very friendly and helpful.
Stayed 6 nights in Jul 2025

6/10 Okay

Tara

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Check in was terrible. Employee was rude and seemed like we were a bother. Then the keys didn’t work and had to go all the way back to get new ones.
Stayed 1 night in Jul 2025

8/10 Good

Casey

Liked: Cleanliness, staff & service, property conditions & facilities
No
Stayed 6 nights in Jul 2025

6/10 Okay

Tony

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities

Lots of missteps

When we arrived the employee Rose gave great service. Unfortunately it stopped there. The first room I was assigned had a pile of dirty towels on the floor. The second room had long brown hair all over the bathroom. After the 15hr drive we just took tissue and got it all up. Then on our second night they thought we had checked out so we couldn’t get into the room. Not a big deal just an inconvenience.
Stayed 3 nights in Jul 2025

8/10 Good

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

Salih

Stayed 1 night in Jul 2025

8/10 Good

Peter

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Baby
Stayed 2 nights in Jul 2025

4/10 Poor

Amy

Travelled with family
Disliked: Property conditions & facilities, room comfort

Too much marijuana use

The hotel Was clean and staff was helpful and pleasant. The grounds are in terrible shape with weeds everywhere and an old tennis court that is overgrown and belongs in a ghetto. The hallways smell like marijuana so much so that i almost left. Please put alarms in rooms that detect marijuana use, it’s terrible. Fine those that use it and kick them out. Nonsmoking means nothing when there’s pot.
Stayed 2 nights in Jul 2025

6/10 Okay

Verified traveller

Disliked: Staff & service, property conditions & facilities

Property needs a refresh

Property condition outside was surprisingly poorly maintained. Knee high weeds all around and peeling paint. The hotel location was good and the room itself was comfortable and clean although noisy from hallway and parking lot.
Stayed 1 night in Jul 2025

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2025

10/10 Excellent

unurmaa

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Waltraud

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The staff was very nice. The room was comfortable and clean. The property is conveniently located near our family.
Stayed 6 nights in Jul 2025

8/10 Good

Jack

Liked: Cleanliness, staff & service, room comfort

An improvement fro the past

An upgrade to the previous Wyndham Garden Inn that this place was a few years ago. Clean linens, generally comfortable room. Appreciate the free breakfast. Only it's just a little pricy for a mid-range hotel. However, I'll happily stay here again.
Stayed 2 nights in Jul 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025