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Four Seasons Hotel Chicago

Property class: 5 and above

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Suite, 2 Bedrooms, Terrace (Lakeshore) | Lake view
Reception
Indoor pool
Bar (on property)
Lake

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Pet-friendly
  • Free Wi-Fi

Explore the area

View in a map
120 East Delaware Place, Chicago, IL, 60611
  • Place, Michigan Avenue
    ‪1 min walk‬
  • Place, Water Tower Place
    ‪2 min walk‬
  • Place, 875 North Michigan Avenue
    ‪2 min walk‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪25 min drive‬

Room options

View all photos for Room, 2 Double Beds, Lake View

Premium bedding, minibar, in-room safe, desk

Room, 2 Double Beds, Lake View

10.0 out of 10
Exceptional
(3 reviews)
  • Lake view
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Lake View

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, Lake View

9.4 out of 10
Exceptional
(32 reviews)
  • Lake view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, City View

Premium bedding, minibar, in-room safe, desk

Executive Suite, 1 King Bed, City View

9.8 out of 10
Exceptional
(8 reviews)
  • City view
  • 52 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, City View

8.8 out of 10
Excellent
(16 reviews)
  • City view
  • 34 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Two Double Beds Lake View Non-Smoking

Premium bedding, minibar, in-room safe, desk

Two Double Beds Lake View Non-Smoking

  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for One King Bed Lake View Non-Smoking

Premium bedding, minibar, in-room safe, desk

One King Bed Lake View Non-Smoking

9.2 out of 10
Wonderful
(5 reviews)
  • Lake view
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for One King Bed Non-Smoking

Premium bedding, minibar, in-room safe, desk

One King Bed Non-Smoking

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 52 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite, 2 Double Beds, Lake View

Premium bedding, minibar, in-room safe, desk

Executive Suite, 2 Double Beds, Lake View

10.0 out of 10
Exceptional
(5 reviews)
  • Lake view
  • 53 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds

View all photos for Executive Suite, 1 King Bed, Lake View

Premium bedding, minibar, in-room safe, desk

Executive Suite, 1 King Bed, Lake View

8.6 out of 10
Excellent
(7 reviews)
  • Lake view
  • 53 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Suite, Lake View

Premium bedding, minibar, in-room safe, desk

Premier Suite, Lake View

  • Lake view
  • 53 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Flat-screen TV, Netflix, DVD player

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 67 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible (King Bed)

Flat-screen TV, Netflix, DVD player

Suite, 1 Bedroom, Accessible (King Bed)

  • Lake view
  • 67 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom

Deluxe Suite, 1 Bedroom | Premium bedding, minibar, in-room safe, desk

Deluxe Suite, 1 Bedroom

  • Lake view
  • 88 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Suite, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Premier Suite, 1 King Bed

  • 70 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Suite, 1 King Bed, Accessible

Premium bedding, minibar, in-room safe, desk

Premier Suite, 1 King Bed, Accessible

  • 70 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Suite, 1 King Bed, Mobility Accessible

Premium bedding, minibar, in-room safe, desk

Premier Suite, 1 King Bed, Mobility Accessible

  • 70 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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About this property

Four Seasons Hotel Chicago

A full-service spa, an indoor pool and a restaurant are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour health club, a bar/lounge and a sauna are on-site.
Four Seasons Hotel Chicago offers 345 air-conditioned accommodations with DVD players and minibars. Beds feature premium bedding. Flat-screen televisions come with Netflix. Bathrooms include bathrobes, slippers, designer toiletries and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks, complimentary newspapers and safes. Additionally, rooms include a hairdryer and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include an indoor pool, a 24-hour health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 4 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology.
Our customers tell us that they can't get enough of the helpful staff at Four Seasons Hotel Chicago. During your stay, you're just a quick walk from Michigan Avenue. Enjoy features like free WiFi in public areas, plus a full-service spa and an indoor pool. This property offers pet-friendly amenities, such as food and water bowls.
  • Free Wi-Fi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast offered for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the indoor pool
  • Treat yourself to detox wraps, body wraps or aromatherapy at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym, a steam room and a sauna
  • Steps from Michigan Avenue and 7 minutes on foot from Lake Michigan
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Four Seasons Hotel Chicago offers its guests a full-service spa, an indoor pool, and a 24-hour health club. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A 24-hour business centre and 15 meeting rooms are available. Event space at this hotel measures 12500 square feet (1161 square metres) and includes conference space. A sauna, spa services, and multilingual staff are also featured at the luxury Four Seasons Hotel Chicago. Parking is available for a fee.

This 5-star Chicago hotel is smoke free.

Guests can enjoy cooked-to-order breakfast for a fee.
On-site venue – This restaurant serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Late-night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, covered parking on site (USD 58 per night)
  • Covered valet parking on site (USD 89 per night; includes in/out privileges)
  • Limited on-site valet and self parking

Food and drink

  • Cooked-to-order breakfast available for a fee: USD 5 to 35 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 24-hour health club
  • Bicycle rentals
  • Designer stores
  • Full-service spa
  • Helicopter/aeroplane tours
  • Indoor pool
  • Sauna
  • Shopping centre
  • Steam room

Family friendly

  • Children's games
  • Children's toys
  • DVD player
  • In-room cot
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 12,500 square feet of conference space
  • 15 meeting rooms
  • 24-hour business centre

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 17 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Children's robes
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with premium channels
  • Netflix

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 3 AM
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per stay
  • Weight limit: 30 lb per pet
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 40 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 5 to 35 per person
  • Covered self-parking fee: USD 58 per night
  • Valet parking fee: USD 89 per night (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 40 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Property Registration Number 60611
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Chicago Four Seasons Hotel
Four Seasons Chicago
Four Seasons Hotel Chicago
4 Seasons Hotel Chicago
Chicago Four Seasons
Four Seasons Chicago Chicago
Four Seasons Hotel Chicago Hotel
Four Seasons Hotel Chicago Chicago
Four Seasons Hotel Chicago Hotel Chicago

Four Seasons Hotel Chicago Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 806 out of 1003 reviews
Rating 8 - Good. 103 out of 1003 reviews
Rating 6 - Okay. 52 out of 1003 reviews
Rating 4 - Poor. 26 out of 1003 reviews
Rating 2 - Terrible. 16 out of 1003 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Kevin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reliably luxurious
Stayed 2 nights in Dec 2025

10/10 Excellent

Alex

Liked: Cleanliness, staff & service
Great service
Stayed 2 nights in Dec 2025

10/10 Excellent

Phil

Stayed 1 night in Dec 2025

10/10 Excellent

Joseph

Stayed 3 nights in Dec 2025

10/10 Excellent

murat, arlington

Stayed 2 nights in Dec 2025

10/10 Excellent

Royce

Stayed 2 nights in Dec 2025

10/10 Excellent

Thomas, Elmhurst

Liked: Cleanliness, amenities, property conditions & facilities
Great place overall
Stayed 1 night in Dec 2025

10/10 Excellent

Julie

Liked: Cleanliness, amenities, property conditions & facilities
Staff, amenities, special touches for kids
Stayed 1 night in Dec 2025

10/10 Excellent

Anais

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
My stay was great. Staff was very helpful and polite in the rooms were very clean and well kept the housekeeping were very polite and very attentive.
Stayed 5 nights in Dec 2025

10/10 Excellent

Sean

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Excellent customer service and we loved the room and accommodations.
Stayed 4 nights in Dec 2025

8/10 Good

Michael

Travelled with partner
Liked: Property conditions & facilities
This is a tough one as we enjoyed the property and staff but it did not live up to a 4 or higher star rating hotel - staff did not change feather pillows and sheets until day #2 as we requested in advance and, of course, we had allergic reactions, they did apologize, but considering their rates and the plethora of other hotels we have had better experiences. We loaded our own bags in a cart when we arrived and we had to have a door person take them up to our room because it is physically impossible to do it on our own. Otherwise they would help you get into your Ubers. The pool is chaos with children during the holidays so avoid this I’d you are staying as adults. It also was not clean in many areas of the room and there is no fridge to store food when you come back from expensive meals every night and a lot of food left in the room was thrown away by staff - the only fridge is pressure sensored to automatically charge you for things we and likely most guests do not want. The room service was fantastic and the food was great! May stay again, now that we know what to expect we may not.
Stayed 2 nights in Dec 2025

10/10 Excellent

Jack, Glencoe

Stayed 1 night in Dec 2025

8/10 Good

Diane

Travelled with family
Liked: Cleanliness, staff & service, amenities
Expected a little better experience than we received but the Four Seasons made it right.
Stayed 3 nights in Dec 2025

10/10 Excellent

Hollis

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Such a wonderful stay at the Four Seasons Chicago. The newly designed hotel is beautiful. The room was beautiful, clean and inviting with crisp linens and plenty of pillows. I will be staying there again soon and already made my reservations.
Stayed 1 night in Dec 2025

2/10 Terrible

Annette

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
It was our 25th wedding anniversary and I had to take a freezing shower because their hot water was not working! We also tried ordering room service for a romantic breakfast and no one ever answered or the phones were t working. I had to download the app to talk to someone and they didn’t seem to care. The other luxury hotels I’ve stayed treat their guests right.
Stayed 1 night in Dec 2025

10/10 Excellent

Eric

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice amenities and wellness facility. High end shopping within a very short walk.
Stayed 1 night in Dec 2025

10/10 Excellent

Brooke

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Amazing place! Our family of 6 had a fantastic time here for a night.
Stayed 1 night in Nov 2025

4/10 Poor

Kevin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Extremely disapointing Service. Room was not ready by the "guaranteed" 3pm check in time (even after asking for an early check in and physically being at the check in desk at 1:30). We understood early check in was not certain, but room was not available at 3pm and no communicatiion was sent to us. I want to the check in desk after 3 and they said room was still not available. I had to strongly suggest they find an alternatiive room for us to check into (since we had plans) and they gave us one. I don't feel I should have needed to do this. We waited at the lobby bar for our room to be ready and the bar double charged us. I emailed the property about fixing the charge and they have not responged. For the cost of a room at this property the service was not acceptable. I recommend staying at a different property than this location.
Stayed 1 night in Dec 2025

6/10 Okay

Bruce

Not a five star hotel
Stayed 2 nights in Dec 2025

10/10 Excellent

Laurie

Liked: Cleanliness, staff & service, amenities
Our room was so nice and we loved our views!
Stayed 1 night in Dec 2025

10/10 Excellent

Lorenzo, Cos cob

Stayed 4 nights in Nov 2025

10/10 Excellent

Melissa

Liked: Cleanliness, amenities, property conditions & facilities
Great weekend shopping trip! Hotel was in a great location and the service was perfect! Definitely recommend.
Stayed 3 nights in Nov 2025

10/10 Excellent

Alfonso

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
The Four Seasons experience is without comparison. The smallest to the biggest request is provided by the staff without any questions asked.
Stayed 3 nights in Nov 2025

4/10 Poor

Elyse

Liked: Staff & service
Disliked: Cleanliness
Rooms were dirty and outdated
Stayed 2 nights in Nov 2025

10/10 Excellent

Angela Vesta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We will be back!! Loved all the staff. Especially the young man who checked us in and our housekeeper/house service was SO sweet and polite and good at her job. Honestly maybe the best we’ve had and we travel quite a bit. Thank you! See you in 2026
Stayed 2 nights in Nov 2025