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Grand House

Property class: 2.5

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Photo gallery for Grand House

A modern salon interior with multiple seating areas, a large window with a view of the street, and a plant in the foreground.
A modern kitchen with white cabinets, a wooden dining table, and two brown chairs.
A bedroom with a bed, a desk, a chair, a lamp, and a wall with artwork.
A building with large windows, a brick facade, and a visible reflection of a bicycle and a person.
A kitchen with dark wood cabinets, a wooden ceiling, a red microwave, and a refrigerator.

Reviews

7.4 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Business services
  • Laundry room
  • Kitchen

Explore the area

View in a map
840 W Grand Ave, Chicago, IL, 60642
  • Place, Milwaukee Avenue
    ‪1 min walk‬
  • Place, Chicago Riverwalk
    ‪16 min walk‬
  • Place, Michigan Avenue
    ‪2 min drive‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪31 min drive‬

Room options

View all photos for Premier Studio Suite

A bedroom with a bed, two bedside tables, a desk, a couch, and two windows with blinds.

Premier Studio Suite

7.0 out of 10
Good
(4 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Room

A bedroom with a bed, a desk, and a chair.

Standard Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Basic Triple Room

A hotel room with two beds, a nightstand, a lamp, a chair, and a window with blinds.

Basic Triple Room

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

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About this property

Grand House

A 24-hour business centre, a business centre and conference space are available at this smoke-free hostal. WiFi in public areas is free. Other amenities include self parking, concierge services and laundry facilities. Bathrooms are shared.
Grand House offers 10 shared accommodations with air conditioning, coffee/tea makers and complimentary slippers. Each accommodation is individually furnished and decorated. Beds feature memory foam mattresses. A pillow menu is available. Guests can make use of the in-room fridges and microwaves. Guests have access to shared bathrooms. Bathrooms include a combined bath/shower unit and hairdryers.

This Chicago hostal provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Business-friendly amenities include desks and computer monitors, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include shared/communal kitchens and an iron/ironing board.

During your stay at Grand House, you'll be within walking distance of Chicago Riverwalk. Features include free WiFi in public areas, plus a 24-hour business centre and concierge services.
  • Free Wi-Fi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Self-parking available for a fee
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Just a 2-minute drive from Chicago Riverwalk and a few minutes from Michigan Avenue
Public spaces have free WiFi. A 24-hour business centre, 2 meeting rooms, and coworking spaces are available. Event space at this hostal measures 1500 square feet (139 square metres) and includes conference space. The business-friendly Grand House also features tour/ticket assistance, concierge services, and laundry facilities. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Chicago hostal is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 25 per night)
  • Limited number of on-site self parking spaces per unit

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Guidebooks
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Virtual front desk

Guest services

  • Concierge services
  • Tour and ticket assistance

Business services

  • 1,500 square feet of conference space
  • 2 meeting rooms
  • 24-hour business centre
  • Coworking space

Accessibility

  • Area rugs in room
  • Hardwood flooring in room
  • No lift
  • Smooth flooring in room

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Memory foam mattress
  • Pillow menu

Bathroom

  • Hair dryer
  • Shampoo
  • Shared bathroom
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Freezer
  • Hob
  • Microwave
  • Oven
  • Paper towels
  • Refrigerator
  • Restaurant dining guides
  • Shared kitchen access
  • Toaster

More

  • 5G smartphone data speed
  • Air conditioning
  • Computer monitor
  • Connecting rooms available
  • Desk
  • Fan
  • Free limited smartphone calls
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Limited smartphone data usage
  • Mobile key entry
  • Phone
  • Printer
  • Shared accommodation
  • Smartphone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
A virtual front desk provides assistance to guests
Guests are recommended to download the property's Yale mobile app before check-in
Guests can choose to either self-clean the property prior to checkout, or pay an additional cleaning fee of USD 20 at checkout
Information provided by the property may be translated using automated translation tools

Access methods

Access code, private entrance

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 25 per night
  • Rollaway bed fee: USD 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property does not have a front desk. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests will receive an email 24 hours before arrival with check-in information and an access code. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests. Guests are recommended to download the property's Yale mobile app before check-in. Guests can choose to either self-clean the property prior to checkout, or pay an additional cleaning fee of USD 20 at checkout.
Property Registration Number R25000132638
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Grand House Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 30 out of 66 reviews
Rating 8 - Good. 9 out of 66 reviews
Rating 6 - Okay. 13 out of 66 reviews
Rating 4 - Poor. 1 out of 66 reviews
Rating 2 - Terrible. 13 out of 66 reviews

7.4/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Evgeny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is really nice and budget place to stay in Chicago. Just steps from the city center.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff
Stayed 1 night in May 2026
Verified review

6/10 Okay

Demetris

The staff was helpful
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Wilmer edison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Haley

Liked: Amenities, property conditions & facilities
Comfy beds extremely friendly and accommodating staff and so affordable!
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Gaia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes also plenty of free parking if you don’t choose theirs
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Richmond

Liked: Cleanliness, amenities, property conditions & facilities
Excellent and friendly management
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Regina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was great !
Stayed 1 night in Oct 2025
Verified review

6/10 Okay

Josie

Disliked: Cleanliness, amenities, property conditions & facilities
Not what we expected.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

emmanuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Weekend getaway

My experience here with my wife was great with respect to cleaniness and comfortability.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Gwen

Liked: Amenities
Really friendly Ana!!
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Rajesh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location (Blue line CTA can take you to Downtown and O’Hare Airport). Staff is very helpful and accommodating. They were always available when needed. Room and bathroom were clean.
Stayed 2 nights in Oct 2025
Verified review

8/10 Good

Jaquelin

Liked: Cleanliness, staff & service, amenities
Clean room and easy access to room, common area and bathroom. Decent bed + bedding for price paid but I would recommend bringing your own blanket.
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Corbin

Liked: Cleanliness, staff & service, amenities
t
Stayed 1 night in Jan 2026
Verified review

6/10 Okay

Sherry

It was just ok. I was comfortable and all my needs were met.
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Lisa

Liked: Cleanliness, amenities, property conditions & facilities
Location was super convenient, and the management was always responsive despite being offsite. I received a text around 2PM with my check in code and directions for how to find my assigned room, and the code became active at exactly 3PM. This place is simple, no-frills, but it is safe, clean, the bed was comfortable, and honestly I was stunned that despite being in a busy area, it was quiet enough that I didn't need my earplugs! I would absolutely stay here again.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Jannatul Islam

Liked: Cleanliness, amenities, property conditions & facilities
Wow
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Corbin

Liked: Cleanliness, staff & service
h
Stayed 1 night in Dec 2025
Verified review

6/10 Okay

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We arrived a bit too early for check-in, but the staff kindly let us leave our bags there. We were also running late afterward, and they really took the time to help us find a quick solution. The staff was honestly amazing, even though they were super busy, they did everything they could to help us out. They understood exactly what we needed and were so kind and attentive. Special thanks to Krys,super friendly and helpful!
Stayed 1 night in Oct 2025
Verified review

2/10 Terrible

Andrew

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I paid for parking and my spot was taken when I got back so I was left with NO PARKING. You can only communicate with the team via text and it took them hours to even try to resolve it and since I was already very unimpressed with the room/weird creepy hole in the ceiling/bed/filthy bathroom with a tub that wasn't draining I just left. Do yourself a favor and just pay a bit more for a hotel with staff who can assist you if things go wrong. This is is not it!!
Creepy hole in the ceiling. Not a light!! What is this???
Creepy hole in the ceiling. Not a light!! What is this???
Nasty bathwater that wasn't drained from the last person using it
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Delilah

Liked: Cleanliness
This is NOT a hotel in the strictest term of the word, more like a Pension. Bathroom was shared, with a communal kitchen area, NO smoke detectors in individual rooms, NO working ventian blinds on window! 1 light worked in my room, had to move the bed to find a place to charge my cellphone. Room was clean, building was very secure, BRING EARPLUGS street outside is very noisy.
Stayed 1 night in Dec 2025
Verified review

2/10 Terrible

Ayden

Paid for reserved parking but all spots were taken, wasn't able to sleep in the bed I paid for. Ended up driving back to Milwaukee. Seemed like a nice place though when I first got there and was a spot open
Stayed 1 night in Oct 2025
Verified review

2/10 Terrible

Ian

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I had had my wallet stolen therefore i wasnt able to stay wven though i have tap pay. So i was rejected and would like a refund for my stay i paid for
Stayed 1 night in Sep 2025
Verified review

2/10 Terrible

Samuel

Disliked: Cleanliness, staff & service, amenities
Poor policies
Stayed 1 night in Oct 2025
Verified review

6/10 Okay

vincent

Disliked: Staff & service, amenities
I was really shocked that Grand house threatened to cancel my stay at the last minute, if I was not paying an overcharge of 200$ (for no valid reason) while I already paid for my whole trip to Expedia. Thankfully Expedia customer services were the best and took care of the situation. Thank you Expedia I know why I am using your services.
Stayed 3 nights in Oct 2025