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Grand Royal Hotel O'Hare - Chicago

3.5 star property

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Photo gallery for Grand Royal Hotel O'Hare - Chicago

Facial
Deluxe Room | 1 bedroom, premium bedding, individually furnished, desk
Meeting facility
Dining
Indoor wedding

Popular amenities

  • Breakfast available
  • Gym
  • Bar
  • 24/7 front desk
  • Housekeeping
  • Laundry

Explore the area

Map
1000 Busse Rd, Elk Grove Village, IL, 60007
  • Allstate Arena
    ‪6 min drive‬
  • Woodfield Mall
    ‪9 min drive‬
  • Donald E. Stephens Convention Center
    ‪9 min drive‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪12 min drive‬

Room options

View all photos for Standard Room

1 bedroom, premium bedding, individually furnished, desk

Standard Room

  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room

Executive Room | 1 bedroom, premium bedding, individually furnished, desk

Executive Room

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room

Standard Double Room | 1 bedroom, premium bedding, individually furnished, desk

Standard Double Room

  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

1 bedroom, premium bedding, individually furnished, desk

Standard Room

  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

1 bedroom, premium bedding, individually furnished, desk

Standard Room

  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room | 1 bedroom, premium bedding, individually furnished, desk

Deluxe Room

  • City view
  • Sleeps 4
  • 1 King Bed

Similar properties

Lobby

Super 8 by Wyndham Chicago O'Hare Airport

  • Pool
  • Breakfast included
  • Free airport shuttle
  • Parking included
3.9 out of 5, Good, (1331)
The price is €128
for 1 room
includes taxes & fees
8 Aug - 9 Aug
Super 8 by Wyndham Chicago O'Hare Airport

About this property

Grand Royal Hotel O'Hare - Chicago

Hotel in Elk Grove Village with fitness centre and 24-hour front desk
This hotel features a restaurant, a fitness centre and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a business centre, conference space and concierge services are on-site.
Grand Royal Hotel O'Hare - Chicago offers 160 accommodations with coffee/tea makers and a hairdryer. Each accommodation is individually furnished. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Grand Royal Hotel O'Hare - Chicago. During your stay, you'll be close to Allstate Arena. Free WiFi in public areas, free self-parking and a restaurant are available.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking and Motorhome/coach/lorry parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Continental breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 7 minutes by car from Allstate Arena and 9 minutes from Woodfield Mall
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and meeting rooms.

Public spaces have free WiFi. Event space at this hotel measures 6781 square feet (630 square metres) and includes conference space. A fitness centre, a terrace, and multilingual staff are also featured at the business-friendly Grand Royal Hotel O'Hare - Chicago. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Elk Grove Village hotel.

For a fee, guests can enjoy a continental breakfast daily from 6:30 AM to 9:30 AM.
Grand Royal Hotel O'Hare - Chicago has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • Daily continental breakfast available 6:30 AM to 9:30 AM for a fee: USD 15 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Gym

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 6,781 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Renovations and closures

The following facilities or services will be unavailable from July 24 2025 to October 1 2025 (dates subject to change):
  • One of the bars/lounges
The following facilities are closed on Wednesday, Thursday, Friday, Saturday and Sunday:
  • Bar/lounge
  • Children's pool
  • Restaurant
  • Indoor pool
  • Outdoor pool
The following facilities are closed on Monday and Tuesday:
  • Bar/lounge
  • Children's pool
  • Restaurant
  • Indoor pool
  • Outdoor pool

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per stay.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately USD 15 per person
  • Rollaway bed fee: USD 15.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Chicago Elk Grove
Elk Grove Chicago
Elk Grove Holiday Inn
Holiday Inn Chicago Elk Grove
Holiday Inn Elk Grove
Holiday Inn Elk Grove Chicago
Holiday Inn Elk Grove Hotel
Holiday Inn Elk Grove Hotel Chicago
Elk Grove Village Holiday Inn
Holiday Inn Chicago Elk Grove Hotel Elk Grove Village
Holiday Inn Elk Grove Village
Holiday Inn Chicago Elk Grove Hotel
Holiday Inn Chicago Elk Grove Elk Grove Village

Grand Royal Hotel O'Hare - Chicago Reviews

Reviews

6.0
Rating 10 - Excellent. 31 out of 128 reviews
Rating 8 - Good. 21 out of 128 reviews
Rating 6 - Okay. 20 out of 128 reviews
Rating 4 - Poor. 17 out of 128 reviews
Rating 2 - Terrible. 39 out of 128 reviews

6.0/10

Cleanliness

6.2/10

Staff & service

5.0/10

Amenities

5.2/10

Property conditions & facilities

5.2/10

Eco-friendliness

Reviews

4/10 Poor

Nikki

Disliked: Staff & service
Stayed 1 night in Jul 2025

8/10 Good

Carmen M

Liked: Cleanliness
Disliked: Amenities
Pics need to be updated need a lot of updates HOTEL close to airport but close to commercial buildings
Stayed 3 nights in Jun 2025

2/10 Terrible

Alyssa

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Power was out and couldn’t check in. Fighting like hell to get my money back MONTHS later. Slept in my car and still have to pay. Worst service.
Stayed 1 night in May 2025

4/10 Poor

Nellie

Disliked: Cleanliness, staff & service, amenities
not horrible just would NOT recommend
Stayed 5 nights in Jul 2025

6/10 Okay

Aaron

Disliked: Property conditions & facilities

"Mediocre" might be a little generous

It was fine for a night... i reserved a room with a king bed and got put in one with 2 queens. Not a huge deal. The elevator was painfully slow, and the noises it made had me thinking about how im too young to die every time i got on it. There was only one bar of soap in the bathroom. Not enough towels. Oh, and the area on my floor clearly marked "ice machine" didnt have an ice machine. I had to go all the way back down to the ground floor for ice.
Stayed 1 night in Jul 2025

2/10 Terrible

Ludivina

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I always try to find the positive in every experience, but unfortunately, my stay at this hotel was disappointing. To start with a positive the shuttle service, although just a van, was very clean and the drivers were kind and professional. However, the hotel is advertised as "Grand Royal," yet still displays signage and branding from Holiday Inn, which was confusing. The lobby initially appeared nice, but as we walked toward the rooms, the decor shifted dramatically to a dated 1970s look with yellow wallpaper and an overall tired atmosphere. The room itself was a decent size, but what truly impacted our stay was the lack of housekeeping. We stayed for four days, and despite requesting daily at the front desk for our room to be cleaned, trash removed, and fresh towels provided, nothing was ever done. Each time, staff assured us it was noted and would be taken care of—but it never was. Another frustrating issue was the difficulty reaching the front desk by phone. I called multiple times while trying to locate the shuttle at the airport and couldn't get anyone to answer. Overall, this stay was more stressful than restful. While I appreciate the small positives, I would not recommend this hotel based on my experience
Stayed 3 nights in Jul 2025

6/10 Okay

Robyn

Breakfast was simple, with cereal, donuts, yogurt, and fresh fruit. The building conditions are old and visible wear in flooring and ceilings in the hallway. The room was decent and it was quiet.
Stayed 2 nights in Jul 2025

8/10 Good

Leonel

Travelled with family and small children
Liked: Cleanliness, staff & service
I liked they have a shuttle service to O’Hare Airport
Stayed 1 night in Jul 2025

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was nice but under a make over. The bad was comfy.
Stayed 1 night in Jul 2025

2/10 Terrible

Feruza

Disliked: Cleanliness, staff & service, property conditions & facilities
the breakfast is the worse thing ever
Stayed 3 nights in Jul 2025

10/10 Excellent

Iliana

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location
Stayed 1 night in Jul 2025

8/10 Good

Andrew

Stayed 1 night in Jul 2025

10/10 Excellent

Bettina

Liked: Cleanliness, staff & service, property conditions & facilities
Everything working in room. Check in easy and friendly.
Stayed 1 night in Jul 2025

6/10 Okay

Ken

Stayed 1 night in Jul 2025

2/10 Terrible

Dustin

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Our plane to Chicago was diverted to St. Louis due to inclement weather. The person both myself and the Expedia representative spoke to refused to cancel or refund our reservation and hung up on us. This should not be an establishment that’s used or endorsed by Expedia
Stayed 1 night in Jul 2025

10/10 Excellent

Marlon

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Cheap and convenient to airports
Stayed 5 nights in Jul 2025

2/10 Terrible

Johnny

Disliked: Amenities, property conditions & facilities
The website didn’t say anything about having to be 21.. I’m 19yrs old with my 18yr old girlfriend and we drove 2hrs just to get rejected and not even be able to cancel it and get our money back.. awful
Stayed 2 nights in Jul 2025

10/10 Excellent

Teresa

Liked: Amenities
Great hotel
Stayed 1 night in Jun 2025

6/10 Okay

David

Few amendments in the room like well supplied coffee service. Bed and pillows were comfortable tho. I didn't feel safe outside after dark. Desk staff was polite
Stayed 1 night in Jun 2025

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

6/10 Okay

Carissa Marie

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The free airport shuttle was very convenient but check in time was 3pm so we had to spend 4 hours in the lobby and bar waiting after our flight
Stayed 1 night in Jun 2025

2/10 Terrible

Graciela

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

DON’T STAY HERE!!

Please don’t stay here if you don’t need to! Normally I book an airbnb when traveling but my last airbnb was a bit rough and I wanted something nice since I was staying longer than usual. I’m okay with hotels not being the most “modern” or up-to-date, but the room was musty, there was mold growing in the bathroom, and THERE WERE BUGS T-T I didn’t see the bugs until my last day otherwise I would’ve booked it out of there asap. I tried to get a refund but the concierge was missing and I was on a time crunch after waiting 10 minutes and searching around. Just don’t stay here at all, either pay for something more expensive or do an airbnb!!
Stayed 3 nights in Jun 2025

6/10 Okay

Jen

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
This property needs some major updates and repairs! The room stayed way too cold even when the t-stat was off it kept running cold. The bathroom toilet was super low almost like a kids toilet and I'm 5'6. The sink had cracks in it that have turned black or molded down the cracks. Three elevator shows it was last inspected in 2023 you can see through the side of the elevator door when it's moving the opening was big enough to put your hand through if you were stupid enough to do that... The carpet needs up be replaced. The entry doors to the hotel slides open but don't open all the way my husband hit his shoulder twice on it. It just looks really run down. I stayed at this same place before back in 2017 and it was beautiful but now... No i will not stay here again if I can help it.
Stayed 2 nights in Jun 2025

2/10 Terrible

Daniel

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
No A/C. The shuttle wasn’t a shuttle, it was a random car that never showed up, I wasted my money and had to book another place. This isn’t a holiday inn. It’s a scam
Stayed 2 nights in Jun 2025