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Hilton Garden Inn Chicago Central Loop

3.0 star property

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Photo gallery for Hilton Garden Inn Chicago Central Loop

Garden
View from room
View from room
Lobby
2 bars/lounges

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Breakfast available
  • Bar
  • Housekeeping
  • Pet-friendly
  • 24/7 front desk

Explore the area

Map
245 S Franklin St, Chicago, IL, 60606
  • Willis Tower
    ‪2 min walk‬
  • Millennium Park
    ‪13 min walk‬
  • Chicago Riverwalk
    ‪16 min walk‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪24 min drive‬

Room options

View all photos for Room, 2 Queen Beds, City View

Room, 2 Queen Beds, City View | 1 bedroom, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, City View

  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

1 bedroom, in-room safe, desk, laptop workspace

Room, 2 Queen Beds

  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Hearing)

1 bedroom, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible (Hearing)

  • 42 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 Bedroom

  • 39 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Landmark View)

1 bedroom, in-room safe, desk, laptop workspace

Room, 1 King Bed (Landmark View)

  • 27 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Room, 1 King Bed, City View | 1 bedroom, in-room safe, desk, laptop workspace

Room, 1 King Bed, City View

  • 27 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility W/ Roll in Shower)

View from room

Room, 1 King Bed, Accessible (Mobility W/ Roll in Shower)

  • 27 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Landmark View)

View from room

Room, 1 King Bed (Landmark View)

  • 29 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Landmark View, Hearing Accesible)

View from room

Deluxe Room, 1 King Bed (Landmark View, Hearing Accesible)

  • 42 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

1 bedroom, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible (Hearing)

  • 43 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, City View

1 bedroom, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, City View

  • 29 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, City View (Roll-In Shower)

1 bedroom, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, City View (Roll-In Shower)

  • 42 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Roll-In Shower)

1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 Bedroom (Roll-In Shower)

  • 67 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Landmark View)

View from room

Room, 2 Queen Beds (Landmark View)

  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Mobility & Hearing, 3x3 Shower)

1 bedroom, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible (Mobility & Hearing, 3x3 Shower)

  • 43 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Mobility W/ Roll in Shower)

View from room

Room, 2 Queen Beds, Accessible (Mobility W/ Roll in Shower)

  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

View from room

Room, 1 King Bed

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility/ Hearing W/ 3x3 Shower)

1 bedroom, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible (Mobility/ Hearing W/ 3x3 Shower)

  • 26.4 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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About this property

Hilton Garden Inn Chicago Central Loop

Hotel with 2 restaurants, steps from Willis Tower
2 restaurants, 2 bars/lounges and a fitness centre are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a snack bar/deli, a 24-hour business centre and a coffee shop/cafe are on-site. Change of towels is available on request
Hilton Garden Inn Chicago Central Loop offers 135 accommodations with laptop-compatible safes and coffee/tea makers. 50-inch flat-screen televisions come with premium cable channels.

Bathrooms include a shower and hairdryers. Business-friendly amenities include desks and desk chairs. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us they can't get enough of Hilton Garden Inn Chicago Central Loop's great location. During your stay, you're just a quick walk from Willis Tower. Features include free WiFi in public areas, plus 2 restaurants and 2 bars.
  • Free Wi-Fi in some public areas
  • Options for a bite to eat or a relaxing drink include 2 restaurants, a coffee shop and 2 bars/lounges
  • Cooked-to-order breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include a 24-hour business centre, 2 meeting rooms and a computer
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the overall condition of the property
  • Steps from Willis Tower and 14 minutes on foot from Millennium Park
  • Cats and dogs welcome for a fee
There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. A 24-hour business centre and 2 meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. The business-friendly Hilton Garden Inn Chicago Central Loop also features a fitness centre, a television in common area, and a lift. Parking is available for a fee.

This 3-star Chicago hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6:00 AM to 10:00 AM.
Hilton Garden Inn Chicago Central Loop has 2 restaurants on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered parking on site (USD 75 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 10:00 AM for a fee: USD 5 to 25 per person
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 5.00 to 25.00 per person
  • Covered self-parking fee: USD 75.00 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Chicago Central Loop
Hilton Garden Inn Chicago Central Loop IL
Hilton Garden Inn Chicago Central Loop Hotel
Hilton Garden Inn Chicago Central Loop Chicago
Hilton Garden Inn Chicago Central Loop Hotel Chicago

Hilton Garden Inn Chicago Central Loop Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 798 out of 1120 reviews
Rating 8 - Good. 206 out of 1120 reviews
Rating 6 - Okay. 63 out of 1120 reviews
Rating 4 - Poor. 21 out of 1120 reviews
Rating 2 - Terrible. 32 out of 1120 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Bill

Liked: Cleanliness, staff & service, property conditions & facilities
Very handy to Union Station
Stayed 1 night in Mar 2025

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location; close to Chicago landmarks.
Stayed 1 night in Feb 2025

10/10 Excellent

Kelsey

Stayed 2 nights in Feb 2025

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

Great overnight stay for a birthday, weekend getaway. Hotel staff was friendly, room was clean. Bar was nice and a vibe.
Stayed 1 night in Mar 2025

2/10 Terrible

Breanna

Travelled with family
Disliked: Staff & service, amenities
-Staff members were unkind, dismissive and unpleasant. -Room was decent but no fitted sheet on the bed, just a mattress pad when I called the front desk they said they “prefer not to use them because of the mattress size” but they could send one up to the room. Never sent it up. - Upon arrival we requested late check out, next day we confirmed the late check out before heading out, front desk attendant was RUDE and she “guessed they could do that but the lady prior didn’t even put it in the computer” - The $26 breakfast was inedible and gross. Pay $26 if you want cold cereal, and possibly a decent bagel. - The view from our high city view room was underwhelming, with a nice view of a parking garage. I will not stay again.

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

LifePoint

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and friendly staff
Stayed 1 night in Feb 2025

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Donald

Stayed 2 nights in Feb 2025

6/10 Okay

Heather

Travelled with family, Business traveller, Travelled with partner, Travelled with group
Disliked: Cleanliness, staff & service, amenities
Checking in was a nightmare! The front desk employee was slow and let a 25 person line form for check-in. Never called for assistance.
Stayed 1 night in Feb 2025

10/10 Excellent

Lacey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Jazmine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Monica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

crystal

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was great just not a great area for families. not a lot of restaurants within walking distance
Stayed 3 nights in Feb 2025

10/10 Excellent

Miles-Mateo

Stayed 1 night in Feb 2025

10/10 Excellent

Sin

Liked: Cleanliness, amenities, property conditions & facilities
I like that it was a restaurant and a bar inside
Stayed 2 nights in Feb 2025

2/10 Terrible

Keli

Stayed 2 nights in Feb 2025

10/10 Excellent

Ury I, Bronx

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms were spacious and clean. The hotel was conveniently located. Great stay. Thank you!
Stayed 3 nights in Feb 2025

10/10 Excellent

Danielle E

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was clean, quiet, and close to all the shops and restaurants. The staff were also very friendly. I would definitely stay here again!
Stayed 3 nights in Feb 2025

8/10 Good

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Alejandra

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2025

10/10 Excellent

Mitch

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing but good things to say about my stay here. Concierge was extremely helpful and personable. Took the time to explain the odd layout of the property so I could get to my room without issues. REALLY close to the trains. Excellent all around.
Stayed 1 night in Feb 2025

10/10 Excellent

Earl

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

cobie

Stayed 1 night in Feb 2025