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Hilton Garden Inn Chicago Central Loop

Property class: 3

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Photo gallery for Hilton Garden Inn Chicago Central Loop

Restaurant
Garden
View from room
In-room safe, desk, laptop workspace, bed sheets
Daily cooked-to-order breakfast for a fee

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Breakfast available

Explore the area

View in a map
245 S Franklin St, Chicago, IL, 60606
  • Place, Skydeck Ledge
    ‪2 min walk‬
  • Place, Willis Tower
    ‪2 min walk‬
  • Place, Millennium Park
    ‪14 min walk‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪34 min drive‬

Room options

View all photos for Room, 1 King Bed

In-room safe, desk, laptop workspace, bed sheets

Room, 1 King Bed

9.8 out of 10
Exceptional
(39 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, City View

In-room safe, desk, laptop workspace, bed sheets

Deluxe Room, 1 King Bed, City View

  • City view
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, City View (Roll-In Shower)

In-room safe, desk, laptop workspace, bed sheets

Deluxe Room, 1 King Bed, City View (Roll-In Shower)

  • City view
  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Landmark View)

In-room safe, desk, laptop workspace, bed sheets

Deluxe Room, 1 King Bed (Landmark View)

9.6 out of 10
Exceptional
(5 reviews)
  • City view
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Landmark View, Hearing Accesible)

In-room safe, desk, laptop workspace, bed sheets

Deluxe Room, 1 King Bed (Landmark View, Hearing Accesible)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

In-room safe, desk, laptop workspace, bed sheets

Room, 1 King Bed, City View

9.6 out of 10
Exceptional
(79 reviews)
  • City view
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Landmark View)

In-room safe, desk, laptop workspace, bed sheets

Room, 1 King Bed (Landmark View)

9.2 out of 10
Wonderful
(40 reviews)
  • City view
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

In-room safe, desk, laptop workspace, bed sheets

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

In-room safe, desk, laptop workspace, bed sheets

Room, 1 King Bed, Accessible (Hearing)

9.4 out of 10
Exceptional
(18 reviews)
  • City view
  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

In-room safe, desk, laptop workspace, bed sheets

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(7 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, City View

In-room safe, desk, laptop workspace, bed sheets

Room, 2 Queen Beds, City View

9.4 out of 10
Exceptional
(32 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Landmark View)

In-room safe, desk, laptop workspace, bed sheets

Room, 2 Queen Beds (Landmark View)

9.4 out of 10
Exceptional
(14 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

In-room safe, desk, laptop workspace, bed sheets

Room, 2 Queen Beds, Accessible (Hearing)

7.4 out of 10
Good
(3 reviews)
  • City view
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom (Roll-In Shower)

In-room safe, desk, laptop workspace, bed sheets

Suite, 1 Bedroom (Roll-In Shower)

  • City view
  • 67 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Mobility W/ Roll in Shower)

In-room safe, desk, laptop workspace, bed sheets

Room, 2 Queen Beds, Accessible (Mobility W/ Roll in Shower)

8.0 out of 10
Very good
(3 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Mobility & Hearing, 3x3 Shower)

In-room safe, desk, laptop workspace, bed sheets

Room, 2 Queen Beds, Accessible (Mobility & Hearing, 3x3 Shower)

9.2 out of 10
Wonderful
(7 reviews)
  • City view
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Mobility/ Hearing W/ 3x3 Shower)

In-room safe, desk, laptop workspace, bed sheets

Room, 1 King Bed, Accessible (Mobility/ Hearing W/ 3x3 Shower)

8.0 out of 10
Very good
(8 reviews)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility W/ Roll in Shower)

In-room safe, desk, laptop workspace, bed sheets

Room, 1 King Bed, Accessible (Mobility W/ Roll in Shower)

9.0 out of 10
Wonderful
(6 reviews)
  • City view
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Deluxe King Room With Landmark View

  • Sleeps 2

Deluxe Room With 1 King Bed-Hearing Accessible, Landmark View

  • Sleeps 2

Deluxe King Room with City View

  • Sleeps 2

1 Kng Dlx City Vw Mobility Access W/ R I Shwr

  • Sleeps 2

King Room

  • Sleeps 2

King Room With Landmark View

  • Sleeps 2

King Room-Hearing Accessible

  • Sleeps 2

King Room with City View

  • Sleeps 2

2 Queen Beds Room

  • Sleeps 4

2 Queen Beds Landmark View

  • Sleeps 4

Room with Two Queen Beds-Hearing Accessible

  • Sleeps 4

2 Queen Mobility/ Hearing Accessible 3x3 Shw

  • Sleeps 4

2 Queen Beds City View

  • Sleeps 4

One-Bedroom King Suite

  • Sleeps 2

Mobility Accessible King Room with Roll in Shower

  • Sleeps 2

Mobility Hearing Accessible King Room with 3x3 Shower

  • Sleeps 2

Mobility Accessible 2 Queen Room with Roll in Shower

  • Sleeps 4

Mobility Accessible 1 Bedroom King Suite with Roll in Shower

  • Sleeps 2

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About this property

Hilton Garden Inn Chicago Central Loop

2 restaurants, 2 bars/lounges and a fitness centre are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a snack bar/deli, a 24-hour business centre and a coffee shop/cafe are on-site. Change of towels is available on request
Hilton Garden Inn Chicago Central Loop offers 135 accommodations with laptop-compatible safes and coffee/tea makers. 50-inch flat-screen televisions come with premium cable channels.

Bathrooms include a shower and hairdryers. Business-friendly amenities include desks and desk chairs. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us they can't get enough of Hilton Garden Inn Chicago Central Loop's great location. During your stay, you're just a quick walk from Willis Tower. Features include free WiFi in public areas, plus 2 restaurants and 2 bars.
  • Free Wi-Fi in some public areas
  • Options for a bite to eat or a relaxing drink include 2 restaurants, a coffee shop and 2 bars/lounges
  • Cooked-to-order breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include a 24-hour business centre, 2 meeting rooms and a computer
  • On-site recreation includes a gym
  • Guests have great things to say about the location and the clean guestrooms
  • Steps from Willis Tower and 14 minutes on foot from Millennium Park
  • Cats and dogs welcome for a fee
There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. Business amenities include a 24-hour business centre, 2 meeting rooms, and coworking spaces.

A computer station is on site and WiFi is free in public spaces. The business-friendly Hilton Garden Inn Chicago Central Loop also features a fitness centre, a television in common area, and a lift. Parking is available for a fee.

This 3-star Chicago hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:00 AM to 11:00 AM.
Hilton Garden Inn Chicago Central Loop has 2 restaurants on site.

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered parking on site (USD 75 per night; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 5 to 25 per person
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • Computer station
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 5.00 to 25.00 per person
  • Covered self-parking fee: USD 75.00 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Chicago Central Loop
Hilton Garden Inn Chicago Central Loop IL
Hilton Garden Inn Chicago Central Loop Hotel
Hilton Garden Inn Chicago Central Loop Chicago
Hilton Garden Inn Chicago Central Loop Hotel Chicago

Hilton Garden Inn Chicago Central Loop Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 975 out of 1336 reviews
Rating 8 - Good. 224 out of 1336 reviews
Rating 6 - Okay. 76 out of 1336 reviews
Rating 4 - Poor. 20 out of 1336 reviews
Rating 2 - Terrible. 41 out of 1336 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

8/10 Good

Melissa

Stayed 1 night in Jan 2026

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities
Staff was nice, area was nice and the place was very clean
Stayed 1 night in Dec 2025

10/10 Excellent

TAE MI

Stayed 1 night in Jan 2026

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was attracted to this hotel based on the location, conveniently directly next to the Willis Tower and a short walk to Union Station. Service was great, thankfully we were able to check-in around 10:30am which was much appreciated. Facility was clean and inviting, I would stay here again.
Stayed 1 night in Jan 2026

10/10 Excellent

Marquis

Stayed 1 night in Nov 2025

8/10 Good

Gabrielle

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was courteous. Hotel was clean. Great location. Only downfall was our room was cold. 72 is the highest it went to and it was cold!!
Stayed 1 night in Jan 2026

10/10 Excellent

Trashiva

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I loved everything about this hotel
Stayed 1 night in Jan 2026

8/10 Good

Mark

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Boooo, Parking was $75 a day
Stayed 2 nights in Jan 2026

10/10 Excellent

Ryan

Stayed 2 nights in Jan 2026

10/10 Excellent

Joneily

Stayed 1 night in Jan 2026

6/10 Okay

Leilani

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
I chose this hotel based on its “wonderful” reviews on Expedia, but unfortunately my experience was somewhat disappointing. The room was not very clean. There was visible grime on the bathroom walls and baseboards, and the towel rack and toilet paper holder repeatedly fell off. The hot water never got truly hot; even after maintenance checked it, we were told this was the maximum temperature allowed due to a city ordinance. The TV also wasn’t working when we arrived, though it was later fixed. On a positive note, the staff was friendly and the hotel itself was very nice. I just wish the room had reflected the same level of care as the rest of the property.
Stayed 2 nights in Jan 2026

10/10 Excellent

Marjorie

Liked: Cleanliness, amenities, property conditions & facilities
Staff was very helpful and accommodating bringing us a fan to our room and helping us find our way around town. The hotel was very modern and clean. I would definitely stay again.
Stayed 1 night in Jan 2026

10/10 Excellent

GARY

Stayed 1 night in Jan 2026

10/10 Excellent

James

Nice
Stayed 1 night in Jan 2026

10/10 Excellent

Don

Liked: Cleanliness, amenities, property conditions & facilities
Friendly, helpful staff. Nice room and amenities. Bathroom sink doesn’t drain well.
Stayed 1 night in Jan 2026

8/10 Good

Kelly

Liked: Cleanliness, amenities
Stayed over due to convenience to Amtrak
Stayed 1 night in Nov 2025

10/10 Excellent

Samantha

Stayed 2 nights in Jan 2026

10/10 Excellent

Amanda

Stayed 1 night in Jan 2026

10/10 Excellent

Dave

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Across the street from Willis tower
Stayed 1 night in Jan 2026

2/10 Terrible

Cornelius

I did not get to even check in.
Stayed 1 night in Jan 2026

8/10 Good

Matthew

Stayed 1 night in Jan 2026

10/10 Excellent

Joseph

Stayed 1 night in Dec 2025

10/10 Excellent

Monay

Liked: Cleanliness
Stayed 1 night in Dec 2025

2/10 Terrible

Kylah

Disliked: Cleanliness, amenities
bed bugs
Stayed 1 night in Dec 2025

10/10 Excellent

Young ju

Stayed 2 nights in Dec 2025

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