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Holiday Inn Express Chicago NW - Arlington Heights by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Chicago NW - Arlington Heights by IHG

Standard Room | Premium bedding, down duvets, pillow-top beds, blackout curtains
Point of interest
Room amenity
Lobby sitting area
Free daily buffet breakfast

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Gym
  • 24/7 front desk
  • Laundry

Explore the area

View in a map
2111 S Arlington Heights Rd, Arlington Heights, IL, 60005
  • Place, Schaumburg Convention Center
    ‪4 min drive‬
  • Place, LEGOLAND® Discovery Center
    ‪5 min drive‬
  • Place, Woodfield Mall
    ‪5 min drive‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪13 min drive‬

Room options

View all photos for Standard Room

Standard Room | Premium bedding, down duvets, pillow-top beds, blackout curtains

Standard Room

8.0 out of 10
Very good
(4 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, blackout curtains

Standard Room, 1 King Bed

8.4 out of 10
Very good
(29 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobil Roll In Shwr)

Premium bedding, down duvets, pillow-top beds, blackout curtains

Standard Room, 1 King Bed, Accessible (Mobil Roll In Shwr)

8.0 out of 10
Very good
(3 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible

Premium bedding, down duvets, pillow-top beds, blackout curtains

Standard Room, 1 King Bed, Accessible

8.4 out of 10
Very good
(6 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, down duvets, pillow-top beds, blackout curtains

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(65 reviews)
  • 3 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible

Premium bedding, down duvets, pillow-top beds, blackout curtains

Standard Room, 2 Queen Beds, Accessible

9.6 out of 10
Exceptional
(11 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible

Premium bedding, down duvets, pillow-top beds, blackout curtains

Standard Room, 2 Queen Beds, Accessible

8.4 out of 10
Very good
(11 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible

Premium bedding, down duvets, pillow-top beds, blackout curtains

Standard Room, 2 Queen Beds, Accessible

8.8 out of 10
Excellent
(5 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking

Premium bedding, down duvets, pillow-top beds, blackout curtains

Suite, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(5 reviews)
  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible (Mobility Tub)

Premium bedding, down duvets, pillow-top beds, blackout curtains

Suite, 1 King Bed with Sofa bed, Accessible (Mobility Tub)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed (Communications Accessible)

Premium bedding, down duvets, pillow-top beds, blackout curtains

Room, 1 King Bed (Communications Accessible)

  • Sleeps 4
  • 1 King Bed

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About this property

Holiday Inn Express Chicago NW - Arlington Heights by IHG

Suburban hotel with free breakfast and 24-hour fitness centre
This smoke-free hotel features a 24-hour fitness centre, a 24-hour business centre and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, conference space and dry cleaning are on-site. Weekly housekeeping is available.
Holiday Inn Express Chicago NW - Arlington Heights by IHG offers 111 accommodations with MP3 docking stations and coffee/tea makers. This accommodation offers separate sitting areas. Pillowtop beds feature down duvets and premium bedding. 42-inch flat-screen televisions come with premium satellite channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit with a hydromassage showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided on a weekly basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The free breakfast at Holiday Inn Express Chicago NW - Arlington Heights by IHG gets high marks from our customers. During your stay, you're just a quick walk from OSHA Training Institute. Features include free WiFi in public areas and free self-parking, plus a 24-hour gym.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Extended parking available for a fee
  • Amenities include a front desk safe, a 24-hour business centre and a meeting room
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 6 minutes by car from Schaumburg Convention Center and 6 minutes from Woodfield Mall
A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business centre and a meeting room. Free breakfast is available daily. Event space at this hotel measures 678 square feet (63 square metres) and includes conference space. A 24-hour fitness centre, multilingual staff, and gift shops/newsstands are also featured at Holiday Inn Express Chicago NW - Arlington Heights by IHG. Self parking is free.

This Arlington Heights hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:30 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Uncovered extended parking on site (USD 10 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 678 square feet of conference space
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Area rugs in public areas
  • Assistive listening devices
  • Braille/raised signage
  • Hardwood flooring in public areas
  • Lift (86 centimetre wide door)
  • Smooth flooring in public areas
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium satellite channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Iron/ironing board
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered extended parking fee: USD 10.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and mobile payments; cash is not accepted
Mobile payment options include: Google Pay and Apple Pay
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Jameson Suites
Holiday Inn Express Chicago NW Arlington Heights Hotel
Jameson Suites Hotel
Jameson Suites Hotel Arlington Heights
Jameson Hotel Arlington Heights
Jameson Suites Of Arlington Heights Hotel Arlington Heights
Holiday Inn Express Arlington Heights Hotel
Holiday Inn Express Arlington Heights
Holiday Inn Express Chicago NW Hotel
Holiday Inn Express Chicago NW Arlington Heights
Holiday Inn Express Chicago NW
Jameson Suites Of Arlington Heights Hotel

Holiday Inn Express Chicago NW - Arlington Heights by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 586 out of 1001 reviews
Rating 8 - Good. 280 out of 1001 reviews
Rating 6 - Okay. 80 out of 1001 reviews
Rating 4 - Poor. 26 out of 1001 reviews
Rating 2 - Terrible. 29 out of 1001 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Michael

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Likerd the staff and general cleanliness. .orning breakfast was very good. Carpet in hallways needs changing. Could be a trip hazzard 4th floor.
Stayed 4 nights in Jul 2025

10/10 Excellent

HENRY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Rafi

Liked: Cleanliness, staff & service, property conditions & facilities
Great property location and excellent staff who are in to meet/exceed customer expectations!
Stayed 4 nights in Jul 2025

10/10 Excellent

Sergey

Stayed 2 nights in Jul 2025

8/10 Good

Arash

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jul 2025

10/10 Excellent

Asadullah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Great location near highway and Mitsua Japanese grocer and food court. Pillows dont have a lot of support and the elevator is incredibly slow. I've stayed here twice and would keep doing so.
Stayed 3 nights in Jul 2025

10/10 Excellent

Eudys

Liked: Cleanliness, staff & service, property conditions & facilities
todo bien.
Stayed 2 nights in Jul 2025

4/10 Poor

Verified traveller

Travelled with family
Disliked: Staff & service

Fire Alarm False Alarm

Bed was comfy, but room is outdated. Walls had bubbles in them. The front door had a crack so breeze or anything can come in. We had ants on the table we had to get rid of. It’s a few but it keeps resurfacing. The bathroom had a little mold on the soap area, but wasn’t so bad. The worst part was the fire alarm went off at the hotel at 245 in the morning and it was just a false alarm. I have a toddler so that made it worst for her. And when we asked for just an hour extension to get some more sleep, they would not even accommodate. The front desk does not know how to communicate nor say thank you. I don’t think I’ll be staying here again and would not recommend it to anyone.
Stayed 2 nights in Jul 2025

4/10 Poor

Jeremy

Stayed 1 night in Jul 2025

8/10 Good

Diadette

The
Stayed 4 nights in Jul 2025

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Would stay here again, room was fairly spacious, clean, and clean smelling. Bed was comfortable.
Stayed 1 night in Jul 2025

8/10 Good

Aleksandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked it
Stayed 1 night in Jul 2025

10/10 Excellent

MIKITO

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good staff members

It was amazing. All staff members were very nice. Especially the lady in front desk was very nice and warm.
Stayed 2 nights in Jul 2025

8/10 Good

VINOD

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Mufaddal

Stayed 1 night in Jun 2025

10/10 Excellent

Suzanne

Stayed 1 night in Jun 2025

10/10 Excellent

Tsolmon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Albert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Stuart, Chicago

Liked: Cleanliness, amenities, property conditions & facilities
The buffet breakfast was very good. Stu
Stayed 1 night in Jun 2025

10/10 Excellent

Sergey

Stayed 2 nights in Jul 2025

8/10 Good

Md

Liked: Cleanliness, property conditions & facilities
The room was clean, spacious, and well-equipped with everything I needed.
Stayed 2 nights in Jul 2025

6/10 Okay

Masashi

Stayed 1 night in Jul 2025

10/10 Excellent

Elisa

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Darrell

Travelled with family
Liked: Cleanliness, property conditions & facilities
😊
Stayed 2 nights in Jul 2025