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Holiday Inn Express Crestwood by IHG

2.5 star property

Choose dates to view prices

Photo gallery for Holiday Inn Express Crestwood by IHG

Free buffet breakfast
Indoor pool
Exterior
Exterior
In-room safe, desk, soundproofing, iron/ironing board

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Gym
  • Laundry
  • Housekeeping

Explore the area

View in a map
13330 South Cicero Avenue, Crestwood, IL, 60445
  • Gaelic Park
    ‪6 min drive‬
  • Trinity Christian College
    ‪6 min drive‬
  • SeatGeek Stadium
    ‪15 min drive‬
  • Chicago, IL (MDW-Midway Intl.)
    ‪18 min drive‬

Room options

View all photos for Standard Room, 1 King Bed with Sofa bed

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 1 King Bed with Sofa bed

7.2 out of 10
Good
(5 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room

Hair dryer, towels

Standard Room

9.0 out of 10
Wonderful
(12 reviews)
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

View all photos for Standard Room, 2 Double Beds, Accessible (Communication Accessible)

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 2 Double Beds, Accessible (Communication Accessible)

8.6 out of 10
Excellent
(12 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Accessible (Communication Accessible)

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 1 King Bed, Accessible (Communication Accessible)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 2 Double Beds

7.0 out of 10
Good
(36 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Accessible (Accessible Tub)

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 2 Double Beds, Accessible (Accessible Tub)

9.0 out of 10
Wonderful
(8 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed (Extra Floor Space)

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 1 King Bed (Extra Floor Space)

8.0 out of 10
Very good
(29 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Roll-In Shower)

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Accessible Tub)

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 1 King Bed, Accessible (Accessible Tub)

  • Sleeps 2
  • 1 King Bed

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About this property

Holiday Inn Express Crestwood by IHG

Hotel in Crestwood with free breakfast and fitness centre
This smoke-free hotel features an indoor pool, a fitness centre and a business centre. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include conference space, dry cleaning and laundry facilities.
Holiday Inn Express Crestwood by IHG offers 123 accommodations with a safe and free newspapers. Flat-screen televisions come with premium satellite channels. Fridges, microwaves and coffee/tea makers are provided.

This Crestwood hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Express Crestwood by IHG. During your stay, you'll be within walking distance of Hollywood Park. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast offered
  • Free WiFi and wired Internet
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 2-minute drive from Hollywood Park and 5 minutes from Gaelic Park
Holiday Inn Express Crestwood by IHG offers its guests an indoor pool and a fitness centre. Public spaces have free WiFi and wired Internet. A business centre and meeting rooms are available. Free breakfast is served. Event space at this hotel measures 1200 square feet (111 square metres) and includes conference space. The business-friendly Holiday Inn Express Crestwood by IHG also features multilingual staff, complimentary newspapers in the lobby, and laundry facilities. Self parking is free.

This Crestwood hotel is smoke free.

Guests are served a free buffet breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 1,200 square feet of conference space
  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per stay.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 10 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 20.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crestwood Holiday Inn Express
Holiday Inn Express Crestwood
Holiday Inn Express Hotel Crestwood
Crestwood Hampton Inn
Hampton Inn Chicago Crestwood Hotel Crestwood
Hampton Inn Crestwood
Holiday Inn Express Crestwood Hotel

Holiday Inn Express Crestwood by IHG Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 454 out of 1000 reviews
Rating 8 - Good. 236 out of 1000 reviews
Rating 6 - Okay. 127 out of 1000 reviews
Rating 4 - Poor. 81 out of 1000 reviews
Rating 2 - Terrible. 102 out of 1000 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Walter

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
No issues of any type.
Stayed 2 nights in Jun 2025

10/10 Excellent

Phillip

Liked: Cleanliness, amenities, property conditions & facilities
The Aus
Stayed 2 nights in May 2025

10/10 Excellent

Catrice

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

8/10 Good

Julie

Stayed 2 nights in May 2025

10/10 Excellent

michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

2/10 Terrible

Adrian

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Flor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was great breakfast was a plus and staff was really nice.
Stayed 2 nights in May 2025

10/10 Excellent

Larry

Stayed 2 nights in May 2025

6/10 Okay

CHICO

Stayed 3 nights in May 2025

10/10 Excellent

Ashley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay here was great. Just what my sister and I needed. Very relaxing clean and smells good. Breakfast was great and we didn’t have to pay for parking and it was safe convenient parking. The staff is definitely top notch. Very polite and accommodating. Everyone was sooooo nice. Took away all my fears of staying in Chicago. Thank you so much.
Stayed 2 nights in May 2025

8/10 Good

Mattie

Liked: Cleanliness, staff & service, property conditions & facilities
Nice, clean, and convenient area considering necessities…. Becoming a bit worn in areas, although some updates in bathroom were nice.
Stayed 2 nights in May 2025

6/10 Okay

Briana

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities

Initial Disappointment Saved by Staff

We booked our trip through Hotels.com & paid for our room ahead of time. Upon arrival at the hotel, we were informed there was a $150 hold for incidentals the hotel needed to run on a card. We were not informed of this ahead of time, and had not made the necessary financial arrangements to be prepared for that. We were able to move some things around and make things work, but it was a very stressful and upsetting start to our trip. We also selected this hotel specifically because we wanted access to a pool. Upon arrival, we were informed the pool was closed for maintenance and would not be available for use. There was no notice on the website about that. The hotel itself was pretty average; no major amenities or extras. However, the bed was incredibly comfortable! And the staff was absolutely amazing. They were extremely apologetic about the lack of information and the pool being unavailable. They cut our incidental hold down to $75 for us, and they refunded us a night's stay for the pool inconvenience. They were incredibly understanding and supportive, which made the stay worthwhile.
Stayed 2 nights in Apr 2025

8/10 Good

Charles

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

4/10 Poor

Aniyah

Business traveller, Travelled with partner
Disliked: Amenities
I booked this location for the pool and the pool was dry as a bone. Pool has been out of order. Terrible!!! I had things to print out which I normally do at hotels and this hotel’s printer was not functioning. Also I asked house keeping for towels. She came to bring them, knocked on the door and just came right in with her key!!!
Stayed 3 nights in Apr 2025

6/10 Okay

Lucy

Stayed 3 nights in Mar 2025

10/10 Excellent

Seyli

Very clean
Stayed 2 nights in Apr 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Asenath

Travelled with family
The staff is polite and helpful. The gentleman at the front desk was very cordial and helpful while he was handling several tasks. More staff is needed.
Stayed 2 nights in Apr 2025

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

4/10 Poor

Simone

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

EXPIRED ELEVATOR INSPECTION

Service and room were ok but ELEVATOR INPECTION WAS EXPIRED.
I stayed 4/4-4/5
Stayed 1 night in Apr 2025

6/10 Okay

Jordan

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

4/10 Poor

raven

Travelled with family
Disliked: Staff & service

Minimal supplies

Upon arrival my room (with 2 queen beds) only supplied 1 drying towel and 2 face towels. No in room trash can only the mini one in the bathroom.
Stayed 1 night in Apr 2025

2/10 Terrible

Karen

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The elevators didn’t work my whole stay…
Stayed 2 nights in Apr 2025

10/10 Excellent

jeffrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything was fine during our stay. Staff was nice rooms good and felt safe here. Lots of places to eat along the strip around this hotel.
Stayed 2 nights in Mar 2025