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Holiday Inn Express & Suites Chicago West-Roselle by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Chicago West-Roselle by IHG

Exterior
Indoor pool
1 bedroom, in-room safe, desk, iron/ironing board
Free daily self-service breakfast
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Housekeeping
  • Pet-friendly
  • Gym
  • 24/7 front desk

Explore the area

View in a map
1490 W Lake Street, Roselle, IL, 60172
  • Place, LEGOLAND® Discovery Center
    ‪16 min drive‬
  • Place, Woodfield Mall
    ‪16 min drive‬
  • Place, Schaumburg Convention Center
    ‪18 min drive‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪28 min drive‬

Room options

View all photos for Standard Room

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room

8.8 out of 10
Excellent
(9 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed

8.4 out of 10
Very good
(20 reviews)
  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed, Accessible (Communications)

7.4 out of 10
Good
(3 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(25 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 2 Queen Beds, Accessible (Communications)

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

1 bedroom, in-room safe, desk, iron/ironing board

Suite, 1 Bedroom

8.8 out of 10
Excellent
(16 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom (Dining Area)

Suite, 1 Bedroom (Dining Area) | 1 bedroom, in-room safe, desk, iron/ironing board

Suite, 1 Bedroom (Dining Area)

8.0 out of 10
Very good
(5 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Single Bed

View all photos for Suite, 1 Bedroom (Freestanding Bath)

1 bedroom, in-room safe, desk, iron/ironing board

Suite, 1 Bedroom (Freestanding Bath)

7.2 out of 10
Good
(10 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

View all photos for Suite, 1 Bedroom

1 bedroom, in-room safe, desk, iron/ironing board

Suite, 1 Bedroom

8.0 out of 10
Very good
(6 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Single Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds

1 bedroom, in-room safe, desk, iron/ironing board

Suite, Multiple Beds

9.0 out of 10
Wonderful
(4 reviews)
  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Suite, 1 Bedroom, Accessible Bathtub (Communications)

1 bedroom, in-room safe, desk, iron/ironing board

Suite, 1 Bedroom, Accessible Bathtub (Communications)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible Bathtub (Communications)

1 bedroom, in-room safe, desk, iron/ironing board

Suite, 1 Bedroom, Accessible Bathtub (Communications)

  • 1 bedroom
  • Sleeps 4
  • 1 Single Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Accessible Bathtub (Communications)

1 bedroom, in-room safe, desk, iron/ironing board

Suite, 1 Bedroom, Accessible Bathtub (Communications)

  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

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About this property

Holiday Inn Express & Suites Chicago West-Roselle by IHG

Hotel with free breakfast, in the vicinity of Wheaton College
Along with an indoor pool, this smoke-free hotel has a 24-hour fitness centre and a 24-hour business centre. Free self-service breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a conference centre, a business centre and conference space.
Holiday Inn Express & Suites Chicago West-Roselle by IHG offers 101 accommodations with a safe and coffee/tea makers. 40-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include designer toiletries, complimentary toiletries and hairdryers.

This Roselle hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Express & Suites Chicago West-Roselle by IHG. During your stay, you'll be within walking distance of 4 Paws Dog Park. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free self-service breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 14 minutes by car from Schaumburg Medieval Times and 15 minutes from Arboretum of South Barrington
  • Cats and dogs welcome for a fee
Holiday Inn Express & Suites Chicago West-Roselle by IHG offers its guests an indoor pool and a 24-hour fitness centre. A computer station is on site and WiFi is free in public spaces. A 24-hour business centre and a meeting room are available. Free breakfast is available daily. Event space at this hotel measures 580 square feet (54 square metres) and includes a conference centre. A vending machine, multilingual staff, and complimentary newspapers in the lobby are also featured at the business-friendly Holiday Inn Express & Suites Chicago West-Roselle by IHG. Self parking is free.

This Roselle hotel is smoke free.

Guests are served a free self-service breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free self-serve breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (580 square foot of space)
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2008
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom

Entertainment

  • 40-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from January 19 2025 to December 31 2025 (dates subject to change):
  • One of the swimming pools
The following facilities are closed on Tuesday, Wednesday, Thursday, Friday and Saturday:
  • Hot tub
The following facilities are closed on Monday and Sunday:
  • Hot tub

Access methods

Staffed front desk

Pets

  • Pets: USD 50.00 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50.00 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM
  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Country Carlson Roselle
Country Inn Carlson Roselle
Holiday Inn Express Chicago West-Roselle Hotel
Holiday Inn Express Chicago West-Roselle
Country Inn & Suites Roselle Hotel Roselle
Holiday Inn Express Suites Chicago West Roselle
Holiday Inn Express Suites Chicago West Roselle by IHG
Holiday Inn Express Suites Chicago West Roselle an IHG Hotel
Holiday Inn Express & Suites Chicago West-Roselle by IHG Hotel
Holiday Inn Express & Suites Chicago West-Roselle by IHG Roselle

Holiday Inn Express & Suites Chicago West-Roselle by IHG Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 476 out of 1005 reviews
Rating 8 - Good. 226 out of 1005 reviews
Rating 6 - Okay. 147 out of 1005 reviews
Rating 4 - Poor. 80 out of 1005 reviews
Rating 2 - Terrible. 76 out of 1005 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Sincere

Stayed 2 nights in Jul 2025

8/10 Good

Shannon

Travelled with family, Travelled with family and small children
Liked: Staff & service
A decent stay with a decent night sleep
Stayed 1 night in Jul 2025

6/10 Okay

Shannon

Travelled with family
Liked: Staff & service
Nothing stands out as being great, but it’s a decent hotel. A safe place to rest your head and get a good nights sleep!
Stayed 2 nights in Jul 2025

4/10 Poor

Erika

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 5 nights in Jun 2025

10/10 Excellent

Alliyah

Liked: Cleanliness, staff & service, property conditions & facilities
It
Stayed 2 nights in Jul 2025

10/10 Excellent

Javier

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

6/10 Okay

Kareem

Business traveller
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Searched properties that had pool, hot tub and breakfast and this one came up. We get there and the hot tub was out of order and pool was not really clean
Stayed 2 nights in Jul 2025

4/10 Poor

Ray

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

TIMOTHY

Stayed 1 night in Jul 2025

6/10 Okay

dylan

Travelled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Moldy bathroom ceiling and room smelled like mildew. Hot tub was out of service. Pool area ceiling had part of it that fell down with black mold showing where boards were missing. Breakfast was awesome, large selection of hot food !
Stayed 1 night in Jul 2025

8/10 Good

zhiyong

Stayed 1 night in Jul 2025

6/10 Okay

Greg

Stayed 1 night in Jun 2025

10/10 Excellent

Tom

Stayed 1 night in Jun 2025

10/10 Excellent

BHANU

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel! Nice breakfast
Stayed 1 night in Jun 2025

10/10 Excellent

Robin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

4/10 Poor

Tamara

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
We have stayed at this hotel several times over the years as we have family in the area. For the last couple of stays, the overall condition of the hotel has really deteriorated. During this visit, upon arrival the room contained only 2 towels and 1 hand towel and 1 wash cloth. We had to request more to equal the number of guests in our room. One day, we didn’t have our room cleaned-our choice-and asked the front desk for more towels. The person on duty said there were no more just to bring our dirty ones to the front desk to be washed. What!?! My husband went to ride an exercise machine and it was broken. It has been broken for the last two years we’ve visited. Our room was a one bedroom suite. The outer lounge area did not have a tv. The only tv was located in the bedroom. We always book this type of room so know to expect a tv in the lounge area. It unfortunately appears this hotel poorly managed and/or is facing difficult times and lacks money to purchase towels, fix broken equipment, and replace room amenities. This will be our last visit to this site.
Stayed 3 nights in Jun 2025

10/10 Excellent

Francisco Manuel

Liked: Cleanliness, amenities, property conditions & facilities
Habitacion amplia y acogedora
Stayed 1 night in Jun 2025

6/10 Okay

Abigail

Disliked: Cleanliness, amenities, property conditions & facilities
Staff was friendly, beds/pillows were too soft making it too uncomfortable to sleep in.
Stayed 1 night in Jun 2025

4/10 Poor

Kathleen

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
So dirty, unfriendly staff, moldy bathrooms, hot tub broken, no extra towels, ceiling broken in pool area.
Stayed 1 night in Jun 2025

6/10 Okay

sridhar

Travelled with family, Business traveller
Disliked: Cleanliness, property conditions & facilities
Carpets are not clean
Stayed 2 nights in Jun 2025

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

Bonita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Tammy

Liked: Cleanliness, amenities, property conditions & facilities
Nice clean and friendly
Stayed 1 night in Jun 2025

10/10 Excellent

Bradley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel. Have stayed twice and both times have been pleasant. Friendly staff. Beds are comfortable, showers nice and hot. Free breakfast. My place to stay when visitingfamily.
Stayed 3 nights in May 2025