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Holiday Inn Express & Suites Chicago West-Roselle by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Chicago West-Roselle by IHG

Exterior
Meeting facility
Exterior
Free daily self-service breakfast
Desk, iron/ironing board, free cots/infant beds, free WiFi

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
1490 W Lake Street, Roselle, IL, 60172
  • Place, Bowlero Roselle
    ‪11 min walk‬
  • Place, 4 Paws Dog Park
    ‪4 min drive‬
  • Place, Schaumburg Convention Center
    ‪21 min drive‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪38 min drive‬

Room options

View all photos for Standard Room

Desk, iron/ironing board, free cots/infant beds, free WiFi

Standard Room

8.8 out of 10
Excellent
(9 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed

Desk, iron/ironing board, free cots/infant beds, free WiFi

Standard Room, 1 King Bed

8.4 out of 10
Very good
(23 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

Desk, iron/ironing board, free cots/infant beds, free WiFi

Standard Room, 1 King Bed, Accessible (Communications)

7.6 out of 10
Good
(4 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds

Desk, iron/ironing board, free cots/infant beds, free WiFi

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(27 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

Desk, iron/ironing board, free cots/infant beds, free WiFi

Standard Room, 2 Queen Beds, Accessible (Communications)

  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom

Desk, iron/ironing board, free cots/infant beds, free WiFi

Suite, 1 Bedroom

8.8 out of 10
Excellent
(18 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom (Dining Area)

Suite, 1 Bedroom (Dining Area) | Desk, iron/ironing board, free cots/infant beds, free WiFi

Suite, 1 Bedroom (Dining Area)

8.0 out of 10
Very good
(5 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom (Freestanding Bath)

Desk, iron/ironing board, free cots/infant beds, free WiFi

Suite, 1 Bedroom (Freestanding Bath)

7.2 out of 10
Good
(10 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom

Desk, iron/ironing board, free cots/infant beds, free WiFi

Suite, 1 Bedroom

8.4 out of 10
Very good
(7 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Single Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, Multiple Beds

Desk, iron/ironing board, free cots/infant beds, free WiFi

Suite, Multiple Beds

7.8 out of 10
Good
(6 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom, Accessible Bathtub (Communications)

Desk, iron/ironing board, free cots/infant beds, free WiFi

Suite, 1 Bedroom, Accessible Bathtub (Communications)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom, Accessible Bathtub (Communications)

Desk, iron/ironing board, free cots/infant beds, free WiFi

Suite, 1 Bedroom, Accessible Bathtub (Communications)

  • 1 bedroom
  • Sleeps 4
  • 1 Single Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom, Accessible Bathtub (Communications)

Desk, iron/ironing board, free cots/infant beds, free WiFi

Suite, 1 Bedroom, Accessible Bathtub (Communications)

  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free Wi-Fi

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About this property

Holiday Inn Express & Suites Chicago West-Roselle by IHG

Along with an indoor pool, this smoke-free hotel has a 24-hour fitness centre and a 24-hour business centre. Free self-service breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a conference centre, a business centre and conference space.
Holiday Inn Express & Suites Chicago West-Roselle by IHG offers 101 accommodations with coffee/tea makers and designer toiletries. 40-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include complimentary toiletries and hairdryers.

This Roselle hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Express & Suites Chicago West-Roselle by IHG. During your stay, you'll be close to Wintrust Field. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free self-service breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 14 minutes by car from Schaumburg Medieval Times and 15 minutes from Arboretum of South Barrington
  • Dogs welcome for a fee
Holiday Inn Express & Suites Chicago West-Roselle by IHG offers its guests an indoor pool and a 24-hour fitness centre. A computer station is on site and WiFi is free in public spaces. A 24-hour business centre and a meeting room are available. Free breakfast is available daily. Event space at this hotel measures 580 square feet (54 square metres) and includes a conference centre. A vending machine, multilingual staff, and a fireplace in the lobby are also featured at the business-friendly Holiday Inn Express & Suites Chicago West-Roselle by IHG. Self parking is free.

This Roselle hotel is smoke free.

Guests are served a free self-service breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free self-serve breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (580 square foot of space)
  • Meeting room

Outdoors

  • In a nature reserve

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Front entrance ramp
  • Handrails in stairways
  • Lift
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2008
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday and Sunday:
  • Indoor pool
  • Hot tub
The following facilities are closed on Friday and Saturday:
  • Indoor pool
  • Hot tub

Access methods

Staffed front desk

Pets

  • Pets: USD 50.00 per accommodation (varies based on length of stay)
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50.00 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM
  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Country Carlson Roselle
Country Inn Carlson Roselle
Holiday Inn Express Chicago West-Roselle Hotel
Holiday Inn Express Chicago West-Roselle
Country Inn & Suites Roselle Hotel Roselle
Holiday Inn Express Suites Chicago West Roselle
Holiday Inn Express Suites Chicago West Roselle by IHG
Holiday Inn Express Suites Chicago West Roselle an IHG Hotel
Holiday Inn Express & Suites Chicago West-Roselle by IHG Hotel
Holiday Inn Express & Suites Chicago West-Roselle by IHG Roselle

Holiday Inn Express & Suites Chicago West-Roselle by IHG Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 468 out of 1008 reviews
Rating 8 - Good. 204 out of 1008 reviews
Rating 6 - Okay. 162 out of 1008 reviews
Rating 4 - Poor. 85 out of 1008 reviews
Rating 2 - Terrible. 89 out of 1008 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Juanita

Liked: Cleanliness, staff & service, amenities
Room very spacious, and clean. Staff very friendly.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

EMILY En Chan

Liked: Cleanliness, amenities, property conditions & facilities
Nice size rooms, good and friendly stagfs, plus good breakfasts.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Aretha

Liked: Cleanliness, amenities, property conditions & facilities
The room was beautiful.I would come visit again
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Andrew J

Liked: Cleanliness, amenities, property conditions & facilities
Clean and friendly staff!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, amenities, property conditions & facilities
Staff was nice, clean rooms I will stay here again.
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Denise

Liked: Cleanliness, amenities, property conditions & facilities
Flawless check in and check out nice well maintained facility
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, hot breakfast, and friendly staff. No complaints.
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Nilesh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Zain Ul

Liked: Cleanliness, staff & service, property conditions & facilities
It was an amazing stay
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Courtney

Liked: Cleanliness, property conditions & facilities
The help we received getting the right room, breakfast was good, friendly helpful staff
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, amenities
Super clean room and hotel. Staff was super nice and professional.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Ali

Liked: Cleanliness, amenities, property conditions & facilities
Breakfast was excellent and over all experience was fantastic
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, amenities
Nice room with all amenities.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Allan Ricardo

Liked: Cleanliness
Disliked: Amenities
Decent room, It’s a little outdated, and breakfast was not great as other Holiday Inn, but it’s decent and quiet for spend one night
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Spacious , bed comfort, clean , quality toiletries
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, very clean
Stayed 1 night in Nov 2025
Verified

8/10 Good

Jackie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They provided a great breakfast.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

elizabeth

Very good breakfast!
Stayed 1 night in Oct 2025
Verified

6/10 Okay

Joshua

Liked: Cleanliness, amenities, property conditions & facilities
Staff was great, room was fine.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Tolulope

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 1 night in Oct 2025
Verified

8/10 Good

Debbie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was nice. The place was clean
Stayed 1 night in Nov 2025
Verified

4/10 Poor

Ricca

Liked: Amenities
The TV channels are not available during our stay even how many times we restarted it. Just like other hotels, no label to be put on whether you want cleaning service while you are out of your room.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was extremely friendly on check-in. Our room was very very clean. And the shower was so hot. It was perfect. Breakfast each of the two mornings was typical Holiday inn Fair. Enjoyable and tasty. Would definitely stay here again.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

The receptionist was very helpful and kind, we realy like the place and they have delicious breakfast. Overall great place to stay.
Stayed 2 nights in Apr 2025
Verified

8/10 Good

Maria

Liked: Cleanliness
Excellent
Stayed 1 night in Nov 2025