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Homewood Suites by Hilton Chicago-Downtown

3.0 star property

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Photo gallery for Homewood Suites by Hilton Chicago-Downtown

Lobby sitting area
Lobby
Reception
Indoor pool
Lobby sitting area

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
40 East Grand Avenue, Chicago, IL, 60611
  • Place, Michigan Avenue
    ‪2 min walk‬
  • Place, Northwestern Memorial Hospital
    ‪5 min walk‬
  • Place, Chicago Riverwalk
    ‪8 min walk‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪33 min drive‬

Room options

View all photos for Studio Suite, 1 King Bed with Sofa bed, Non Smoking

Hypo-allergenic bedding, iron/ironing board, free WiFi, bed sheets

Studio Suite, 1 King Bed with Sofa bed, Non Smoking

9.2 out of 10
Wonderful
(61 reviews)
  • 32 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Bathtub

Hypo-allergenic bedding, iron/ironing board, free WiFi, bed sheets

Suite, 1 King Bed with Sofa bed, Accessible, Bathtub

9.0 out of 10
Wonderful
(17 reviews)
  • 49 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (Mobility & Hearing, Roll-in Shower)

Hypo-allergenic bedding, iron/ironing board, free WiFi, bed sheets

Suite, 1 King Bed, Accessible, Non Smoking (Mobility & Hearing, Roll-in Shower)

10.0 out of 10
Exceptional
(1 review)
  • 49 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Roll-in Shower)

Hypo-allergenic bedding, iron/ironing board, free WiFi, bed sheets

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Roll-in Shower)

9.6 out of 10
Exceptional
(7 reviews)
  • 49 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Accessible, Bathtub (2 Queen Beds with Sofabed)

Hypo-allergenic bedding, iron/ironing board, free WiFi, bed sheets

Suite, Accessible, Bathtub (2 Queen Beds with Sofabed)

7.0 out of 10
Good
(4 reviews)
  • 49 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed, City View

43-inch LCD TV with cable channels, TV, MP3 dock

Studio Suite, 1 King Bed with Sofa bed, City View

8.8 out of 10
Excellent
(5 reviews)
  • City view
  • 32 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, City View, Corner

Suite, 1 King Bed with Sofa bed, City View, Corner | City view

Suite, 1 King Bed with Sofa bed, City View, Corner

9.0 out of 10
Wonderful
(27 reviews)
  • City view
  • 49 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, City View

43-inch LCD TV with cable channels, TV, MP3 dock

Suite, 1 King Bed with Sofa bed, City View

8.4 out of 10
Very good
(13 reviews)
  • City view
  • 49 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, City View (Hearing)

43-inch LCD TV with cable channels, TV, MP3 dock

Suite, 1 King Bed with Sofa bed, Accessible, City View (Hearing)

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 49 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, City View (Roll-in Shower)

43-inch LCD TV with cable channels, TV, MP3 dock

Suite, 1 King Bed with Sofa bed, Accessible, City View (Roll-in Shower)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 49 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Suite, 1 King Bed, Non Smoking, City View

43-inch LCD TV with cable channels, TV, MP3 dock

Premium Suite, 1 King Bed, Non Smoking, City View

8.0 out of 10
Very good
(3 reviews)
  • City view
  • 49 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, Accessible, Bathtub

Hypo-allergenic bedding, iron/ironing board, free WiFi, bed sheets

Premium Suite, 1 King Bed, Accessible, Bathtub

10.0 out of 10
Exceptional
(1 review)
  • 49 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for One Bedroom King Suite

Hypo-allergenic bedding, iron/ironing board, free WiFi, bed sheets

One Bedroom King Suite

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4

View all photos for Mobility Accessible Two Queen Suite with Bathtub

Hypo-allergenic bedding, iron/ironing board, free WiFi, bed sheets

Mobility Accessible Two Queen Suite with Bathtub

  • Sleeps 6

View all photos for One Bedroom Two Queen Suite

Hypo-allergenic bedding, iron/ironing board, free WiFi, bed sheets

One Bedroom Two Queen Suite

  • Sleeps 6

View all photos for King Studio Suite with City View

Hypo-allergenic bedding, iron/ironing board, free WiFi, bed sheets

King Studio Suite with City View

  • Sleeps 4

View all photos for Hearing Accessible Corner King Suite with City View

Hypo-allergenic bedding, iron/ironing board, free WiFi, bed sheets

Hearing Accessible Corner King Suite with City View

  • Sleeps 4

View all photos for Corner King Suite with City View

Hypo-allergenic bedding, iron/ironing board, free WiFi, bed sheets

Corner King Suite with City View

  • Sleeps 4

View all photos for One Bedroom King Suite with City View

Hypo-allergenic bedding, iron/ironing board, free WiFi, bed sheets

One Bedroom King Suite with City View

  • Sleeps 4

View all photos for Mobility Accessible King Suite with View and Roll In Shower

Hypo-allergenic bedding, iron/ironing board, free WiFi, bed sheets

Mobility Accessible King Suite with View and Roll In Shower

  • Sleeps 4

Premium One Bedroom King Suite

  • Sleeps 4

View all photos for Mobility Accessible Premium King Suite with Tub

Hypo-allergenic bedding, iron/ironing board, free WiFi, bed sheets

Mobility Accessible Premium King Suite with Tub

  • Sleeps 4

View all photos for Mobility Accessible King Suite with Bathtub

Hypo-allergenic bedding, iron/ironing board, free WiFi, bed sheets

Mobility Accessible King Suite with Bathtub

  • Sleeps 4

View all photos for Mobility Accessible King Suite with Roll In Shower

Hypo-allergenic bedding, iron/ironing board, free WiFi, bed sheets

Mobility Accessible King Suite with Roll In Shower

  • Sleeps 4

View all photos for Mobility/Hearing Accessible King Suite with Roll In Shower

Hypo-allergenic bedding, iron/ironing board, free WiFi, bed sheets

Mobility/Hearing Accessible King Suite with Roll In Shower

  • Sleeps 4

View all photos for Suite, Non Smoking (2 Queen Beds with Sofabed)

Hypo-allergenic bedding, iron/ironing board, free WiFi, bed sheets

Suite, Non Smoking (2 Queen Beds with Sofabed)

9.4 out of 10
Exceptional
(13 reviews)
  • 48 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

King Studio Suite-Non-Smoking

  • Sleeps 4

View all photos for Suite, 1 King Bed, Non Smoking

Hypo-allergenic bedding, iron/ironing board, free WiFi, bed sheets

Suite, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(51 reviews)
  • 49 sq m
  • Sleeps 4
  • 1 King Bed

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About this property

Homewood Suites by Hilton Chicago-Downtown

This smoke-free hotel features an indoor pool, a fitness centre and valet parking. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include conference space, dry cleaning and laundry facilities. Housekeeping is available on request.
Homewood Suites by Hilton Chicago-Downtown offers 233 accommodations with coffee/tea makers and complimentary newspapers. This accommodation offers separate sitting areas. 43-inch LCD televisions come with premium cable channels. Accommodation at this 3-star hotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include complimentary toiletries and hairdryers.

This Chicago hotel provides complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the free breakfast at Homewood Suites by Hilton Chicago-Downtown. During your stay, you're just a quick walk from Michigan Avenue. Enjoy features like free WiFi in public areas, plus an indoor pool and a gym.
  • Free buffet breakfast served daily
  • Free WiFi
  • Valet parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a porter and luggage storage
  • On-site recreation includes a gym
  • Guests have great things to say about the pool and the clean guestrooms
  • Steps from Michigan Avenue and 7 minutes on foot from Chicago Riverwalk
  • Cats and dogs welcome for a fee
Homewood Suites by Hilton Chicago-Downtown offers its guests an indoor pool and a fitness centre. Public spaces have free WiFi. Free breakfast is served daily. Event space at this hotel measures 1784 square feet (166 square metres) and includes conference space. Homewood Suites by Hilton Chicago-Downtown also features multilingual staff, a fireplace in the lobby, and laundry facilities. Parking is available for a fee.

This 3-star Chicago hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Valet parking on site (USD 72 per night; includes in/out privileges)
  • Limited on-site valet parking

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Free manager's reception (select days)

Things to do

  • Bicycle tours
  • Designer stores
  • Gym
  • Indoor pool
  • Shopping centre

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Porter/bellhop

Business services

  • 1,784 square feet of conference space
  • 3 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • 14 floors
  • Banquet hall
  • Built in 1999
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 43-inch LCD TV with premium cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave
  • Paper towels

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay (maximum USD 125 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 40 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 72 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay (maximum USD125 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 5:00 AM to 11:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Chicago Downtown
Homewood Suites Chicago Downtown
Homewood Suites Hilton Chicago Downtown Hotel
Homewood Suites Hilton Chicago Downtown
Homewood Suites Hilton Hotel Chicago Downtown
Chicago Homewood Suites
Homewood Chicago
Homewood Suites By Hilton Chicago Downtown Hotel Chicago

Homewood Suites by Hilton Chicago-Downtown Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 725 out of 1183 reviews
Rating 8 - Good. 273 out of 1183 reviews
Rating 6 - Okay. 106 out of 1183 reviews
Rating 4 - Poor. 46 out of 1183 reviews
Rating 2 - Terrible. 33 out of 1183 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

6/10 Okay

Aneliz

Stayed 2 nights in Jan 2026

6/10 Okay

JACOB

Travelled with family and small children
Disliked: Cleanliness
Room was nice and so was staff but the pool was being filled so it was ice cold and it was full of hair clumps in and along the pool along with fake eye lashes and a fake fingernail in the womens sink
Hair around pool
Pool being filled
Hair in pool
Hair in pool
Stayed 1 night in Jan 2026

10/10 Excellent

Tyler

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect for a winter chicago vacation with my family. What a great hotel for that.
Stayed 3 nights in Jan 2026

8/10 Good

Scot G.

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and ataff was very friendly!
Stayed 3 nights in Jan 2026

10/10 Excellent

TE YU

Business traveller
Liked: Cleanliness, staff & service, amenities
zftiendly staff
Stayed 5 nights in Jan 2026

8/10 Good

Stephanie

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
all good
Stayed 3 nights in Jan 2026

10/10 Excellent

Reneena

Liked: Cleanliness, amenities, property conditions & facilities
very nice
Stayed 3 nights in Jan 2026

10/10 Excellent

Timothy, sturtevant

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Enjoyed
Stayed 2 nights in Jan 2026

10/10 Excellent

Rachel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location right a ross from Northbridge shops. Breakfast was good and included in price of room.
Stayed 1 night in Jan 2026

2/10 Terrible

Vernell

Stayed 1 night in Jan 2026

10/10 Excellent

Keri

Stayed 1 night in Jan 2026

10/10 Excellent

Willard

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
Great small suite room for the price. Excellent!
Stayed 1 night in Jan 2026

10/10 Excellent

Chesna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms need updating. Overall EXCELLENT experience. The staff was professional, inviting, and attentive. The breakfast crew should all receive gold stars and bonuses…their attention to detail was awesome
Stayed 2 nights in Jan 2026

6/10 Okay

Darnishia

Stayed 2 nights in Jan 2026

8/10 Good

Darnishia

Travelled with family and small children
Liked: Property conditions & facilities
Peace and some quietness but very expensive even if you go through a discount booking app like for example “Expedia”. I stayed 21 days and I paid as I went swiped my card every time I booked again and the pay in taxes was not how or what Expedia said it was going to be the guest service. Staff was telling me mixup confusing information and I feel like if I paid as I went, why is my bank account in the negative over thousands of dollars when I spent and paid there as I went and I counted my money as I paid that’s why I was so comfortable with booking and swiping my card again because I seen the cash register with the amount on it and then the price all of a sudden changed Though it was more than what Expedia said. They said I was supposed to get my deposit They double took yes both apps the hotel took and Expedia took double and I questioned it and they said that that was supposed to come back. Yet but I’m still in negative in my checking account bummer so I know that I’m not supposed to be in the whole so just be careful I would suggest you pay cash.
Stayed 3 nights in Dec 2025

10/10 Excellent

Marsha

The staff were very friendly and kind. Even though I gave 5 stars, we did find someone else’s dirty
Stayed 3 nights in Dec 2025

10/10 Excellent

Jacquelyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2025

8/10 Good

ISABEL

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms and great staff
Stayed 12 nights in Dec 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities
Yes
Stayed 1 night in Jan 2026

10/10 Excellent

MYRNA PATRICIA GUAJARDO

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Fabiola Homewood’s manager was so kind and helpfull with us, and not only her all the staff, over excced my espectations.
Stayed 9 nights in Dec 2025

8/10 Good

kain

Liked: Staff & service
Disliked: Cleanliness
Very friendly staff.
Stayed 3 nights in Dec 2025

2/10 Terrible

Verified traveller

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
First the elevator were not working we had to use the service elevator’s. And then we we removed due to someone else issues
Stayed 1 night in Dec 2025

10/10 Excellent

Amanda

Stayed 3 nights in Dec 2025

10/10 Excellent

Sara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great the only bad thing I have to say was the tater tots were cold and the elevators were slow but they were fixing them
Stayed 1 night in Jan 2026

10/10 Excellent

Aizada

Stayed 3 nights in Jan 2026