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Level Chicago - River North

Property class: 4
VIP Access

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Photo gallery for Level Chicago - River North

A modern living room with a large TV, a sofa, a coffee table, and a chair. There is a large window with a city view.
A modern bedroom with a large bed, a television, and a balcony with a city view.
A rooftop patio with outdoor seating, a fire pit, and a city view.
A balcony with a city view, a table, and two chairs.
A bedroom with a large window overlooking a cityscape.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Parking available

Explore the area

View in a map
369 W Grand Ave, Chicago, IL, 60654
  • Place, Merchandise Mart
    ‪3 min walk‬
  • Place, Chicago Riverwalk
    ‪6 min walk‬
  • Place, Michigan Avenue
    ‪13 min walk‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪32 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Deluxe Suite, 1 Bedroom

A modern kitchen with wooden cabinetry, a marble island, and recessed ceiling lights.

Deluxe Suite, 1 Bedroom

8.0 out of 10
Very good
(3 reviews)
  • 52 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Suite, 1 Bedroom

A modern bedroom with a large bed, a nightstand, a bedside table, and a view of the cityscape through floor-to-ceiling windows.

Executive Suite, 1 Bedroom

8.8 out of 10
Excellent
(3 reviews)
  • 62 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Suite, 2 Bedrooms

A modern living room with a grey sectional sofa, a white coffee table, and a dining area with a small table and chairs. Large windows offer a view of the cityscape and tall buildings.

Deluxe Suite, 2 Bedrooms

9.0 out of 10
Wonderful
(2 reviews)
  • 95 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds
  • Free Wi-Fi

View all photos for Suite (Level)

A modern kitchen with wooden cabinets, a stainless steel oven, and a microwave.

Suite (Level)

10.0 out of 10
Exceptional
(4 reviews)
  • 50 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Room, 2 Bedrooms

A bedroom with a large window overlooking a cityscape.

Junior Room, 2 Bedrooms

  • 77 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds
  • Free Wi-Fi

View all photos for Executive Room, 1 Bedroom

A modern bedroom with a large bed, a nightstand, a bedside table, and a view of the cityscape through floor-to-ceiling windows.

Executive Room, 1 Bedroom

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Suite, 1 Bedroom

A modern bedroom with a large bed, a nightstand, a bedside table, and a view of the cityscape through floor-to-ceiling windows.

Executive Suite, 1 Bedroom

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Junior Suite, 2 Bedrooms

A modern kitchen with wooden cabinets, a white countertop, and a built-in oven.

Junior Suite, 2 Bedrooms

8.4 out of 10
Very good
(7 reviews)
  • Sleeps 6
  • 1 Double Bed, 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Deluxe Suite, 2 Bedrooms

A modern living room with a grey sectional sofa, a white coffee table, and a dining area with a small table and chairs. Large windows offer a view of the cityscape and tall buildings.

Deluxe Suite, 2 Bedrooms

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 6
  • 1 Double Sofa Bed and 2 King Beds
  • Free Wi-Fi

View all photos for Executive Room, 1 Bedroom (With Office)

A modern living room with a large TV, a sofa, a coffee table, and a chair. There is a large window with a city view.

Executive Room, 1 Bedroom (With Office)

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite (Level)

A modern kitchen with wooden cabinets, a stainless steel oven, and a microwave.

Suite (Level)

8.4 out of 10
Very good
(7 reviews)
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Suite, 1 Bedroom

A modern kitchen with wooden cabinets, a stainless steel oven, and a microwave.

Deluxe Suite, 1 Bedroom

9.4 out of 10
Exceptional
(13 reviews)
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed
  • Free Wi-Fi

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About this property

Level Chicago - River North

Along with a fitness centre, this smoke-free hotel has self parking and a seasonal outdoor pool. WiFi in public areas is free. Additionally, concierge services, laundry facilities and a 24-hour front desk are on-site. Weekly housekeeping is available.
Level Chicago - River North offers 99 accommodations with washers/dryers and a safe. Each accommodation is individually furnished. Pillowtop beds feature premium bedding. 50-inch flat-screen televisions come with cable channels. Accommodation at this 4-star hotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include baths or showers and hairdryers.

This Chicago hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and blackout curtains. Housekeeping is provided on a weekly basis.

Recreational amenities at the hotel include a fitness centre and a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Level Chicago - River North. During your stay, you're just a quick walk from Chicago Riverwalk. Enjoy features like free WiFi in public areas, plus a gym and concierge services. This property offers pet-friendly amenities, such as an off-lead area.
  • Free Wi-Fi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Self-parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Amenities include a front desk safe, laundry facilities and a lift
  • On-site recreation includes a gym and bicycles to rent
  • 8 minutes by foot from Chicago Riverwalk and a 1-minute drive from Michigan Avenue
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including an off-lead area
Level Chicago - River North offers its guests a fitness centre and a seasonal outdoor pool. WiFi is free in public spaces. Level Chicago - River North also features barbecue grills, concierge services, and laundry facilities. For a fee, parking is available.

This 4-star Chicago hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, covered parking on site (USD 68.30 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Things to do

  • Bicycle rentals
  • Gym
  • Seasonal outdoor pool

Family friendly

  • In-room cot
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room washing machine/dryer
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (weekly)

Outdoors

  • Barbecue grill
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Meal delivery service
  • Microwave
  • Oven
  • Paper towels
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Safe
  • Washing machine/dryer

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per accommodation, per night
  • Only dogs and cats are allowed
  • An off-lead area is available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200 per accommodation, per night
  • Destination fee: USD 24.67 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: USD 68.30 per night (in/out privileges)
  • Pet fee: USD 25 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open on 01 May and close on 30 September.

Property is also known as

Level Chicago River North
Level Chicago River Chicago
Level Chicago - River North Hotel
Level Chicago - River North Chicago
Level Chicago - River North Hotel Chicago

Level Chicago - River North Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 810 out of 1074 reviews
Rating 8 - Good. 139 out of 1074 reviews
Rating 6 - Okay. 64 out of 1074 reviews
Rating 4 - Poor. 30 out of 1074 reviews
Rating 2 - Terrible. 31 out of 1074 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Christie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay!
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Darnesia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location nice rooms
Stayed 5 nights in May 2026
Verified review

8/10 Good

Wanda

Liked: Cleanliness, staff & service, property conditions & facilities
Great room with excellent views!
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Chauna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel
Stayed 2 nights in May 2026
Verified review

8/10 Good

Shaquanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was nice, quick and easy check in. Will stay again when in chicago
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Miguel-Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooms
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! We’ll definitely be back!
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great views of the city Clean room Great front desk staff Everything was great
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean room. This was our second stay and we will be back again.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful and the staff was very friendly !
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great and staff was very helpful as well, great experience overall!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Alenya

Liked: Cleanliness, staff & service, property conditions & facilities
I loved it very nice staff and it’s close to all the big things
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Corey

Clean nice view enjoyed my stay
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Desiree

Liked: Cleanliness, property conditions & facilities
Rooms were cleaned I liked how secure the hotel was.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing room and amenities for a quality stay
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

April

Liked: Cleanliness, staff & service, amenities
Beautiful stay felt like home.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Pemika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
super clean room and spacious!
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Margarita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, clean, modern, and super convenient location. Away from the super busy, but only a few blocks walking to everything. It was perfect for our stay in Chicago!
Stayed 1 night in May 2026
Verified review

8/10 Good

Tiffany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large spacious apartments, walkable location
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Isaiah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff, amazing room, and we’ll definitely be coming back.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and great location. Very roomy and comfortable stay. Wished the pool was open but understand that is a seasonal amenity. Would definitely stay again.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pet friendly awesome staff great views and vibes
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, many amenities
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Tephra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, clean and safe.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liliana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience and shoutout to the front desk people when I checked in ! They were very accommodating and kind .
Stayed 1 night in May 2026