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Pendry Chicago

4.5 star property
VIP Access

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Creator video - submitted by Svetlana Damiani
Lobby
Library
Lobby

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking available
  • Bar
  • Room service
  • Housekeeping
  • Pet-friendly

Explore the area

View in a map
230 North Michigan Avenue, Chicago, IL, 60601
  • Michigan Avenue
    ‪1 min walk‬
  • Chicago Riverwalk
    ‪2 min walk‬
  • Millennium Park
    ‪5 min walk‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪24 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Accessible Queen Queen

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Accessible Queen Queen

10.0 out of 10
Exceptional
(3 reviews)
  • 29 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Accessible King

City view

Accessible King

9.4 out of 10
Exceptional
(9 reviews)
  • 29 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Accessible Tower King

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Accessible Tower King

  • 33 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, Tower

Studio, Tower | City view

Studio, Tower

  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Tower

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Room, 1 King Bed, Tower

10.0 out of 10
Exceptional
(1 review)
  • 33 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Accessible, River View (Corner)

View from room

Suite, Multiple Beds, Accessible, River View (Corner)

  • 65 sq m
  • River view
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Studio, Accessible, Corner

55-inch flat-screen TV with satellite channels, TV, first-run films

Studio, Accessible, Corner

  • 52 sq m
  • City view
  • Sleeps 3
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Room, 1 King Bed, Corner

Room, 1 King Bed, Corner | 1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Room, 1 King Bed, Corner

9.8 out of 10
Exceptional
(8 reviews)
  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Accessible, Tower

55-inch flat-screen TV with satellite channels, TV, first-run films

Suite, Multiple Beds, Accessible, Tower

  • 52 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Suite (Carbide)

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Suite (Carbide)

  • City view
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Suite (Millennium)

55-inch flat-screen TV with satellite channels, TV, first-run films

Suite (Millennium)

  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Suite (Carbon)

55-inch flat-screen TV with satellite channels, TV, first-run films

Suite (Carbon)

  • City view
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Suite, Multiple Beds, Tower

55-inch flat-screen TV with satellite channels, TV, first-run films

Suite, Multiple Beds, Tower

  • 52 sq m
  • Partial lake view
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Room, 1 King Bed (City)

City view

Room, 1 King Bed (City)

9.2 out of 10
Wonderful
(29 reviews)
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Pendry Suite

Pendry Suite | Living room | 55-inch flat-screen TV with satellite channels, TV, first-run films

Pendry Suite

  • 93 sq m
  • City view
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Suite, Multiple Beds, River View, Corner

View from room

Suite, Multiple Beds, River View, Corner

  • 65 sq m
  • River view
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Studio, Corner

55-inch flat-screen TV with satellite channels, TV, first-run films

Studio, Corner

9.0 out of 10
Wonderful
(2 reviews)
  • 49 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Room, 2 Queen Beds

8.8 out of 10
Excellent
(6 reviews)
  • 29 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for King Guestroom

City view

King Guestroom

9.6 out of 10
Exceptional
(57 reviews)
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Studio, Corner

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Deluxe Studio, Corner

10.0 out of 10
Exceptional
(2 reviews)
  • 49 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Queen Queen Guestroom

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Queen Queen Guestroom

8.2 out of 10
Very good
(20 reviews)
  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

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  • Free WiFi
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  • Air conditioning
4.8 out of 5, Exceptional, 2,919 reviews
The price is €243
includes taxes & fees
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About this property

Pendry Chicago

Luxury hotel with 24-hour fitness centre and rooftop terrace
A restaurant, a 24-hour fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a snack bar/deli, a rooftop terrace and a conference centre are on-site.
Pendry Chicago offers 364 accommodations with minibars and laptop-compatible safes. Pillowtop beds feature Egyptian cotton sheets, down duvets and premium bedding. 55-inch flat-screen televisions come with premium satellite channels, first-run films and pay-per-view films. Bathrooms include bathrobes, slippers, designer toiletries and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desk chairs and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include espresso makers and complimentary bottles of water. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre and complimentary bicycles.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of Pendry Chicago's great location. During your stay, you're just a quick walk from Michigan Avenue. Features include free WiFi in public areas, plus a restaurant and a 24-hour gym. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi and wired Internet
  • Enjoy French cuisine while dining at Venteux
  • Full breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a 24-hour gym, complimentary bicycles and scooters/mopeds to rent
  • Guests really like the accommodation for the cleanliness, overall comfort and comfy beds
  • Steps from Michigan Avenue and Chicago Riverwalk
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Pendry Chicago offers its guests a 24-hour fitness centre and complimentary bicycles. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

Event space at this hotel measures 11001 square feet (1022 square metres) and includes a conference centre. A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury Pendry Chicago. For a fee, parking is available.

This 4.5-star Chicago hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 6:30 AM to 10:30 AM.
Venteux – This restaurant specialises in French cuisine and serves brunch, lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
Bar Pendry – This bar specialises in local and international cuisine. Open daily.
Venteux - Café – On-site café. Open daily.
Château Carbide - Rooftop – On-site sushi bar. Guests can enjoy drinks at the bar. Open selected days.
Late-night fare is available from 24-hour room service.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Valet parking on site (USD 79 per night; includes in/out privileges)

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: USD 15 to 30 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bar Pendry
  • Château Carbide - Rooftop
  • Venteux
  • Venteux - Café

Things to do

  • 24-hour gym
  • Billiards/pool table
  • Evening entertainment
  • Free bicycle rentals
  • Scooter/moped rentals

Family friendly

  • Babysitting (surcharge)
  • Snack bar/deli
  • Stroller

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 8 meeting rooms
  • Conference centre (11,001 square foot of space)

Outdoors

  • Rooftop terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 40 floors
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Built in 1929
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium satellite channels
  • First-run films
  • Pay films

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk chair
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 125 per accommodation, per stay
  • Maximum 2 pets
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per day.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 125 per accommodation, per night
  • Resort fee: USD 41.09 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness centre access
  • In-room bottled water
  • In-room coffee

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 15 to 30 per person
  • Valet parking fee: USD 79 per night (in/out privileges)
  • Pet fee: USD 125 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Chicago Hard Rock
Chicago Hard Rock Hotel
Chicago Hotel Hard Rock
Hard Rock Chicago
Hard Rock Chicago Hotel
Hard Rock Hotel
Hard Rock Hotel Chicago
Hotel Chicago Hard Rock
Hotel Hard Rock
Hotel Hard Rock Chicago
Pendry Chicago Hotel
Pendry Chicago Chicago
Pendry Chicago Hotel Chicago

Pendry Chicago Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 834 out of 1077 reviews
Rating 8 - Good. 137 out of 1077 reviews
Rating 6 - Okay. 66 out of 1077 reviews
Rating 4 - Poor. 19 out of 1077 reviews
Rating 2 - Terrible. 21 out of 1077 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

Too loud at night

Stayed 3 nights in Jun 2025

8/10 Good

Paola

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is really nice. But the check in took way too long, the lady at the front desk couldn’t find the reservations and kept mixing them up. at check out we had extra charges that didn’t exist. Room service has TERRIBLE service so does the restaurant.
Stayed 4 nights in May 2025

6/10 Okay

Jeffrey

Stayed 1 night in May 2025

10/10 Excellent

David

Stayed 4 nights in May 2025

6/10 Okay

Rachel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loud!

The road noise was so loud. Woke up several times during the night. Would not stay again due to noise. The staff was friendly but too few people at front desk. Spent 10 minutes waiting to checkout.
Stayed 3 nights in May 2025

10/10 Excellent

Nidia

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in Apr 2025

10/10 Excellent

Justin Lee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and wonderful staff!
Stayed 3 nights in Mar 2025

10/10 Excellent

Bernardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was a bit nervous about my first visit to the hotel, but the staff made me feel incredibly comfortable. I was greeted very politely, and the valet service was incredible. The room I was assigned was magnificent and clean. I loved it, and the bed was incredibly comfortable. I want to go back!
Stayed 1 night in May 2025

10/10 Excellent

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in May 2025

10/10 Excellent

Allen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well run, accommodating staff, central location, cozy lounge area with fireplaces. Definitely stay again. This was our third stay.
Stayed 4 nights in May 2025

8/10 Good

Jessica Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel itself was wonderful,
Stayed 3 nights in May 2025

10/10 Excellent

Maher

Stayed 6 nights in Jan 2025

8/10 Good

Raymond, Sun Valley

Stayed 2 nights in Feb 2025

10/10 Excellent

Laurie

Liked: Amenities
Staff was wonderful. Loved Bob Klees,Chef Concierge ! He is so helpful, friendly and warm. He made my morning trip downstairs for coffee worth the trip.
Stayed 1 night in May 2025

10/10 Excellent

Bryan

Stayed 3 nights in May 2025

10/10 Excellent

Trisha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Zachary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely incredible stay in a wonderful location and an extremely friendly staff. Couldn't ask for more.
Stayed 1 night in May 2025

8/10 Good

Natalie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great, historical building with a nice and welcoming vibe. Well placed. Featured on the architectural tour! Had a room next to the elevator and was extremely loud. Otherwise, great stay.
Stayed 2 nights in Mar 2025

10/10 Excellent

Emma

Stayed 1 night in Apr 2025

10/10 Excellent

Pierre

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and nice location.
Stayed 4 nights in May 2025

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely find
Stayed 1 night in Apr 2025

2/10 Terrible

Mianfeng

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not a good experience, told me to pay for an upgrade if wanted lake view, then only got a 13th floor room, with little view to the lake. Room is dirty, a lot of stains on the walls and furnitures. Not clean at all.
Stayed 1 night in Apr 2025

10/10 Excellent

Kristina

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Olga

Stayed 3 nights in Apr 2025