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Residence Inn Chicago Downtown/Loop

Property class: 3.5

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Photo gallery for Residence Inn Chicago Downtown/Loop

Lobby
Premium bedding, desk, laptop workspace, iron/ironing board
Exterior
Lobby
Lounge

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
11 S Lasalle St, Chicago, IL, 60603
  • Place, CIBC Theatre
    ‪3 min walk‬
  • Place, Willis Tower
    ‪6 min walk‬
  • Place, Millennium Park
    ‪8 min walk‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪24 min drive‬

Room options

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking

32-inch LCD TV with cable channels, TV, pay films

Studio, 1 King Bed with Sofa bed, Non Smoking

9.6 out of 10
Exceptional
(105 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Premium bedding, desk, laptop workspace, iron/ironing board

Suite, 1 Bedroom, Non Smoking

9.6 out of 10
Exceptional
(15 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Premium bedding, desk, laptop workspace, iron/ironing board

Suite, 1 Bedroom, Non Smoking

9.4 out of 10
Exceptional
(49 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | Living area | 32-inch LCD TV with cable channels, TV, pay films

Suite, 2 Bedrooms

9.8 out of 10
Exceptional
(7 reviews)
  • 84 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

View all photos for Executive Studio, 1 King Bed, Non Smoking

32-inch LCD TV with cable channels, TV, pay films

Executive Studio, 1 King Bed, Non Smoking

9.8 out of 10
Exceptional
(12 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Studio, Non Smoking

Superior Studio, Non Smoking | Premium bedding, desk, laptop workspace, iron/ironing board

Superior Studio, Non Smoking

8.8 out of 10
Excellent
(6 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 1 Queen Bed

View all photos for Suite, 1 Bedroom (Mobility Accessible, Tub)

Premium bedding, desk, laptop workspace, iron/ironing board

Suite, 1 Bedroom (Mobility Accessible, Tub)

10.0 out of 10
Exceptional
(2 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Hearing Accessible)

Premium bedding, desk, laptop workspace, iron/ironing board

Suite, 1 Bedroom (Hearing Accessible)

9.6 out of 10
Exceptional
(4 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Mobility Accessible, Roll-In Shower)

Premium bedding, desk, laptop workspace, iron/ironing board

Suite, 1 Bedroom (Mobility Accessible, Roll-In Shower)

8.0 out of 10
Very good
(1 review)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, desk, laptop workspace, iron/ironing board

Suite, 1 Bedroom (Mobility/Hearing Access, Roll-In Shwr)

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)

Premium bedding, desk, laptop workspace, iron/ironing board

Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(2 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Mobility Accessible, Tub)

Premium bedding, desk, laptop workspace, iron/ironing board

Suite, 1 Bedroom (Mobility Accessible, Tub)

9.0 out of 10
Wonderful
(2 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

Premium bedding, desk, laptop workspace, iron/ironing board

Studio, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

9.0 out of 10
Wonderful
(2 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Hearing Accessible)

Premium bedding, desk, laptop workspace, iron/ironing board

Studio, 1 King Bed with Sofa bed (Hearing Accessible)

  • 31 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, desk, laptop workspace, iron/ironing board

Studio, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

10.0 out of 10
Exceptional
(3 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite, 1 Bedroom, Non Smoking

Premium bedding, desk, laptop workspace, iron/ironing board

Executive Suite, 1 Bedroom, Non Smoking

  • 68 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

Premium bedding, desk, laptop workspace, iron/ironing board

Studio, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Residence Inn Chicago Downtown/Loop

This smoke-free hotel features a restaurant, a 24-hour fitness centre and a bar/lounge. Free full breakfast and free WiFi in public areas are also provided. Other amenities include a snack bar/deli, valet parking and coffee/tea in a common area. Housekeeping is available on request.
Residence Inn Chicago Downtown/Loop offers 381 air-conditioned accommodations with coffee/tea makers and a hairdryer. Beds feature premium bedding. 32-inch LCD televisions come with cable channels and pay-per-view films. Accommodation at this 3.5-star hotel has kitchens with fridges, stovetops, microwaves and dishwashers. Bathrooms include baths or showers and complimentary toiletries.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the free breakfast at Residence Inn Chicago Downtown/Loop. During your stay, you're just a quick walk from Millennium Park. You'll find features such as free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free full breakfast served daily
  • Free Wi-Fi in some public areas
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • WiFi for a fee
  • Valet parking available for a fee
  • Services include free food shopping service, dry cleaning/laundry and a concierge
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the location and the helpful staff
  • Steps from Chicago Loop Synagogue and 3 minutes on foot from Rookery
  • Pets welcome for a fee
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

A business centre and 13 meeting rooms are available. A 24-hour fitness centre, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Residence Inn Chicago Downtown/Loop. For a fee, parking is available.

This 3.5-star Chicago hotel is smoke free.

Guests are served a free full breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.
Residence Inn Chicago Downtown/Loop has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 5 per day)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Valet parking on site (USD 78 per day; includes in/out privileges)
  • Limited on-site valet parking

Food and drink

  • Free full breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Dining table
  • In-room cot
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 13 meeting rooms
  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (89 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 34 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Dining table
  • Dishwasher
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per accommodation, per day, plus a one-time cleaning fee of USD 100
  • Maximum 2 (weight limit: 50 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 5 per day (rates may vary)
  • Valet parking fee: USD 78 per day (in/out privileges)
  • Pet fee: USD 20 per accommodation, per day plus a one-off USD 100 cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Residence Inn Chicago Downtown/loop Hotel
Residence Inn Downtown/loop Hotel
Residence Inn Chicago Downtown/loop
Residence Inn Downtown/loop
Chicago Downtown Loop Chicago
Residence Inn Chicago Downtown/Loop Hotel
Residence Inn Chicago Downtown/Loop Chicago
Residence Inn Chicago Downtown/Loop Hotel Chicago

Residence Inn Chicago Downtown/Loop Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 746 out of 1001 reviews
Rating 8 - Good. 188 out of 1001 reviews
Rating 6 - Okay. 45 out of 1001 reviews
Rating 4 - Poor. 9 out of 1001 reviews
Rating 2 - Terrible. 13 out of 1001 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Leyat

Stayed 4 nights in Jan 2026

2/10 Terrible

Kaylen

Travelled with family, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
The shower was dirty …. The water was barley draining please do better
Stayed 1 night in Jan 2026

10/10 Excellent

Juan Pablo

Travelled with family
Liked: Property conditions & facilities
Rooms were clean and cozy
Stayed 7 nights in Dec 2025

10/10 Excellent

jack

Stayed 1 night in Jan 2026

10/10 Excellent

Gladstone

Liked: Cleanliness, amenities, property conditions & facilities
Staff was very kind and helpful. Rooms were always clean.
Stayed 13 nights in Dec 2025

10/10 Excellent

Amber

Stayed 12 nights in Dec 2025

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was great and we really liked having a kitchen and couch. Breakfast was a big reason why we selected the hotel and we were glad it was worth it.
Stayed 5 nights in Dec 2025

10/10 Excellent

Jeison

Stayed 6 nights in Dec 2025

8/10 Good

Héctor

Liked: Cleanliness, staff & service, amenities
The hotel and the facilities are nice, the breakfast is exceptional, we loved the Roanoke restaurant, the room was comfortable and clean, but the mattress needs to be changed, it has two holes where we lie down.
Stayed 9 nights in Dec 2025

10/10 Excellent

Arsenio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly, breakfast was great with varied food, this hotel is short distance to shopping options, metro and bus stop in front. Rooms are great and well equipped specially if you are traveling with family.
Stayed 7 nights in Dec 2025

10/10 Excellent

HANY, Middleton

Stayed 1 night in Dec 2025

10/10 Excellent

Diana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel — all the service exceeded our expectations: friendly front desk staff, delicious and fresh breakfast every morning, and spacious, clean, and well-kept rooms. The hotel is very close to downtown; within a 15-minute walk you’re near just about everything, and there are also bus and metro stations very close by. We will definitely return without hesitation.
Stayed 5 nights in Dec 2025

10/10 Excellent

Sergio

Stayed 6 nights in Dec 2025

10/10 Excellent

Jesus

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and very nice staff. Breakfast was great but need to check plates because some of them was dirty.
Stayed 7 nights in Dec 2025

8/10 Good

Isabelle Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Free breakfast is a massive plus. The breakfast was prepared fresh with good selection. Very satisfying. Temperature of the room can be easily controlled. Room service was good, although not at consistent times and varying in terms of thoroughness (sometimes a full clean, other times very minimal). Hotel lobby is wonderful. Location is fantastic. My only complaint is the entry of the hotel often has many smokers loitering outside. Consequently, you will have to deal with a lobby that stinks of cigarette smoke.
Stayed 9 nights in Dec 2025

10/10 Excellent

John Carlo Perez

Stayed 14 nights in Dec 2025

10/10 Excellent

Samuel Jesus Muriel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very good rooms! And was good service! Recommended 😊
Stayed 9 nights in Dec 2025

10/10 Excellent

Vandna

Stayed 1 night in Dec 2025

8/10 Good

Rafael

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It’s fine
Stayed 6 nights in Dec 2025

10/10 Excellent

Tina

Liked: Cleanliness, property conditions & facilities
Location
Stayed 5 nights in Dec 2025

8/10 Good

Rula

Travelled with group
Liked: Staff & service, amenities
Overall good but you need to put slippers in room
Stayed 4 nights in Dec 2025

10/10 Excellent

Trenisha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The restaurant is great. Love the free breakfast option. The staff are friendly and helpful. Everything was great. We enjoyed the lounge.
Stayed 6 nights in Dec 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, amenities, property conditions & facilities
Yes everything was perfect !
Stayed 1 night in Dec 2025

8/10 Good

Ethan

Stayed 2 nights in Dec 2025

10/10 Excellent

LEROY

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was amazing. Location was central and walkable to most places.
Stayed 3 nights in Dec 2025

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