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Residence Inn Chicago Downtown/Loop

3.5 star property

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Photo gallery for Residence Inn Chicago Downtown/Loop

Lobby
Lobby
Exterior
Lounge
Premium bedding, desk, laptop workspace, iron/ironing board

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
11 S Lasalle St, Chicago, IL, 60603
  • Place, Chicago City Hall
    ‪3 min walk‬
  • Place, Willis Tower
    ‪6 min walk‬
  • Place, Millennium Park
    ‪8 min walk‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪24 min drive‬

Room options

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking

32-inch LCD TV with cable channels, TV, pay films

Studio, 1 King Bed with Sofa bed, Non Smoking

9.6 out of 10
Exceptional
(105 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Premium bedding, desk, laptop workspace, iron/ironing board

Suite, 1 Bedroom, Non Smoking

9.6 out of 10
Exceptional
(14 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Premium bedding, desk, laptop workspace, iron/ironing board

Suite, 1 Bedroom, Non Smoking

9.4 out of 10
Exceptional
(48 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | Living area | 32-inch LCD TV with cable channels, TV, pay films

Suite, 2 Bedrooms

9.8 out of 10
Exceptional
(7 reviews)
  • 84 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

View all photos for Executive Studio, 1 King Bed, Non Smoking

32-inch LCD TV with cable channels, TV, pay films

Executive Studio, 1 King Bed, Non Smoking

9.6 out of 10
Exceptional
(10 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Studio, Non Smoking

Superior Studio, Non Smoking | Premium bedding, desk, laptop workspace, iron/ironing board

Superior Studio, Non Smoking

8.8 out of 10
Excellent
(6 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 1 Queen Bed

View all photos for Suite, 1 Bedroom (Mobility Accessible, Tub)

Premium bedding, desk, laptop workspace, iron/ironing board

Suite, 1 Bedroom (Mobility Accessible, Tub)

10.0 out of 10
Exceptional
(2 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Hearing Accessible)

Premium bedding, desk, laptop workspace, iron/ironing board

Suite, 1 Bedroom (Hearing Accessible)

9.6 out of 10
Exceptional
(4 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Mobility Accessible, Roll-In Shower)

Premium bedding, desk, laptop workspace, iron/ironing board

Suite, 1 Bedroom (Mobility Accessible, Roll-In Shower)

8.0 out of 10
Very good
(1 review)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, desk, laptop workspace, iron/ironing board

Suite, 1 Bedroom (Mobility/Hearing Access, Roll-In Shwr)

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)

Premium bedding, desk, laptop workspace, iron/ironing board

Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(2 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Mobility Accessible, Tub)

Premium bedding, desk, laptop workspace, iron/ironing board

Suite, 1 Bedroom (Mobility Accessible, Tub)

9.0 out of 10
Wonderful
(2 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

Premium bedding, desk, laptop workspace, iron/ironing board

Studio, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

9.0 out of 10
Wonderful
(2 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Hearing Accessible)

Premium bedding, desk, laptop workspace, iron/ironing board

Studio, 1 King Bed with Sofa bed (Hearing Accessible)

  • 31 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, desk, laptop workspace, iron/ironing board

Studio, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

10.0 out of 10
Exceptional
(3 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite, 1 Bedroom, Non Smoking

Premium bedding, desk, laptop workspace, iron/ironing board

Executive Suite, 1 Bedroom, Non Smoking

  • 68 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

Premium bedding, desk, laptop workspace, iron/ironing board

Studio, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Residence Inn Chicago Downtown/Loop

This smoke-free hotel features a restaurant, a 24-hour fitness centre and a bar/lounge. Free full breakfast and free WiFi in public areas are also provided. Other amenities include a snack bar/deli, valet parking and coffee/tea in a common area. Housekeeping is available on request.
Residence Inn Chicago Downtown/Loop offers 381 air-conditioned accommodations with coffee/tea makers and a hairdryer. Beds feature premium bedding. 32-inch LCD televisions come with cable channels and pay-per-view films. Accommodation at this 3.5-star hotel has kitchens with fridges, stovetops, microwaves and dishwashers. Bathrooms include baths or showers and complimentary toiletries.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the free breakfast at Residence Inn Chicago Downtown/Loop. During your stay, you're just a quick walk from Millennium Park. You'll find features such as free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free full breakfast served daily
  • Free Wi-Fi in some public areas
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • WiFi for a fee
  • Valet parking available for a fee
  • Services include free food shopping service, dry cleaning/laundry and a concierge
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the central location and the breakfast
  • Steps from Chicago Loop Synagogue and 3 minutes on foot from Rookery
  • Pets welcome for a fee
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

A business centre and 13 meeting rooms are available. A 24-hour fitness centre, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Residence Inn Chicago Downtown/Loop. For a fee, parking is available.

This 3.5-star Chicago hotel is smoke free.

Guests are served a free full breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.
Residence Inn Chicago Downtown/Loop has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 5 per day)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Valet parking on site (USD 78 per day; includes in/out privileges)
  • Limited on-site valet parking

Food and drink

  • Free full breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Dining table
  • In-room cot
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 13 meeting rooms
  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (89 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 34 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Dining table
  • Dishwasher
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per accommodation, per day, plus a one-time cleaning fee of USD 100
  • Maximum 2 (weight limit: 50 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 5 per day (rates may vary)
  • Valet parking fee: USD 78 per day (in/out privileges)
  • Pet fee: USD 20 per accommodation, per day plus a one-off USD 100 cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Residence Inn Chicago Downtown/loop Hotel
Residence Inn Downtown/loop Hotel
Residence Inn Chicago Downtown/loop
Residence Inn Downtown/loop
Chicago Downtown Loop Chicago
Residence Inn Chicago Downtown/Loop Hotel
Residence Inn Chicago Downtown/Loop Chicago
Residence Inn Chicago Downtown/Loop Hotel Chicago

Residence Inn Chicago Downtown/Loop Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 744 out of 1000 reviews
Rating 8 - Good. 186 out of 1000 reviews
Rating 6 - Okay. 48 out of 1000 reviews
Rating 4 - Poor. 9 out of 1000 reviews
Rating 2 - Terrible. 13 out of 1000 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

8/10 Good

Erica

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Overall, the stay was nice. However, I do think that it is important to highlight a few differences from a typical hotel stay. When I arrived an hour before check-in, the room wasn't ready. They did offer a room and stated that it was similar in size, but that was not the case. I requested my original room back but had to be put on a wait list and was able to check in, about an hour after check in. The valet is $75 a day and they told me I was only allowed 2 trips (enter and exit) a day. I didn't bother once I heard that and just used the parking garage around the corner (2-3 minute walk) for less than $25 (better to pay online). Also, valet do help with your luggage to your room as guest are not allowed carts for luggage (which I think is nice). Lastly, the security deposit is $250 a night, which surprised me because I never knew of a hotel that charged a deposit the same price as the room. Overall it was a great stay and accommodating to my needs.
Stayed 1 night in Nov 2025

10/10 Excellent

Nathalie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, great amenities, and a wonderful restaurant.
Stayed 5 nights in Nov 2025

10/10 Excellent

Noni

Stayed 7 nights in Nov 2025

10/10 Excellent

Juan

Liked: Cleanliness, amenities, property conditions & facilities
Great food
Stayed 3 nights in Nov 2025

6/10 Okay

Jennifer

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Thiught the checkin desk staff could have been more friendly and given more info.
Stayed 2 nights in Nov 2025

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
It was the best hotel I've ever stayed at the bed was awesome. I slept. It was super quiet. It was like soundproof I will come back again.
Stayed 1 night in Nov 2025

10/10 Excellent

Izet, Cuyahoga Falls

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Katherine

Stayed 2 nights in Jul 2025

10/10 Excellent

Zachary Jerome, Van Buren Township

Liked: Cleanliness, staff & service, property conditions & facilities
Na
Stayed 3 nights in Nov 2025

10/10 Excellent

Andrea

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The ambience was gorgeous, rooms were large and comfortable. We slept amazing! Walkable distance to everything.
Stayed 2 nights in Nov 2025

10/10 Excellent

LINDA

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room was spotless and Staff was amazing
Stayed 2 nights in Nov 2025

10/10 Excellent

Courtney

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good spread for breakfast. We stayed 4 nights and enjoyed going down every morning. The room was clean, and comfortable. Beds were comfy. Only complaint is there is no door between the rooms with can be challenging with a toddler after bedtime—but we were so tired walking all day from the convenient location it didn’t really matter
Stayed 4 nights in Oct 2025

10/10 Excellent

Mark, san francisco

Liked: Cleanliness, amenities, property conditions & facilities
Amazing suite - very well appointed and spacious. Recommend the Old Fashioned’ from the bar. Excellent staff -⭐️⭐️⭐️⭐️⭐️
Stayed 2 nights in Oct 2025

10/10 Excellent

Abagail

Stayed 1 night in Oct 2025

10/10 Excellent

Frank

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great buffet and room.. Love the kitchenette. Close to everything. Loved our stay .
Stayed 3 nights in Oct 2025

6/10 Okay

Paula

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Below average as not a full service hotel
Stayed 5 nights in Oct 2025

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2025

8/10 Good

jose

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very well located and rooms are spacious and comfortable.
Stayed 5 nights in Oct 2025

10/10 Excellent

Max

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was great, and the staff was just as great
Stayed 6 nights in Oct 2025

10/10 Excellent

Jocelyns

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean rooms
Stayed 3 nights in Oct 2025

10/10 Excellent

Sabrina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable room, welcoming and attentive staff, hot breakfast, great location!
Stayed 1 night in Sep 2025

10/10 Excellent

Tatiana N

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had such a wonderful stay! The staff were friendly and went out of their way to make sure everything was perfect. The room was spotless, beautifully decorated, and very comfortable. I really appreciated the attention to detail—from the cleanliness to the little touches that made it feel like home. The location was great, and the amenities were top-notch. I’ll definitely be coming back and recommending this hotel to friends and family.
Stayed 3 nights in Oct 2025

10/10 Excellent

Feona

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good dor families, breakfast is superb
Stayed 2 nights in Sep 2025

8/10 Good

Ariane

Liked: Cleanliness, staff & service
no shops very good breakfast
Stayed 4 nights in Sep 2025

10/10 Excellent

Richard J

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Updated Room. Nice staff and good location.
Stayed 3 nights in Sep 2025

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