Residence Inn Chicago Downtown/Loop

3.5 star property

Choose dates to view prices

Photo gallery for Residence Inn Chicago Downtown/Loop

1 bedroom, hypo-allergenic bedding, desk, laptop workspace
1 bedroom, hypo-allergenic bedding, desk, laptop workspace
Fridge, microwave, stovetop, dishwasher
Reception
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Housekeeping
  • Bar
  • 24/7 front desk
  • Parking available

Explore the area

Map
11 S Lasalle St, Chicago, IL, 60603
  • Willis Tower
    ‪6 min walk‬
  • Millennium Park
    ‪8 min walk‬
  • Chicago Riverwalk
    ‪9 min walk‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪24 min drive‬

Room options

Studio, 1 King Bed with Sofa bed

9.6 out of 10
Exceptional
(89 reviews)
  • 31 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom

9.8 out of 10
Exceptional
(12 reviews)
  • 34 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Studio, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

8.0 out of 10
Very good
(1 review)
  • 31 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Executive Studio, 1 King Bed

9.6 out of 10
Exceptional
(10 reviews)
  • 31 sq m
  • Sleeps 3
  • 1 King Bed

Studio, 1 King Bed with Sofa bed (Hearing Accessible)

  • 31 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom (Hearing Accessible)

9.6 out of 10
Exceptional
(4 reviews)
  • 40 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom (Mobility Accessible, Roll-In Shower)

8.0 out of 10
Very good
(1 review)
  • 40 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom (Mobility/Hearing Access, Roll-In Shwr)

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(2 reviews)
  • 40 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 Bedroom (Mobility Accessible, Tub)

9.0 out of 10
Wonderful
(2 reviews)
  • 40 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Executive Suite, 1 Bedroom

  • 68 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Superior Studio

8.8 out of 10
Excellent
(5 reviews)
  • 31 sq m
  • Sleeps 4
  • 1 King Bed OR 1 Queen Bed

Suite, 1 Bedroom (Mobility Accessible, Tub)

10.0 out of 10
Exceptional
(2 reviews)
  • 40 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Studio, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

  • 31 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom

9.4 out of 10
Exceptional
(44 reviews)
  • 40 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 2 Bedrooms

9.6 out of 10
Exceptional
(5 reviews)
  • 84 sq m
  • Sleeps 5
  • 2 Double Beds

Similar properties

About this property

Residence Inn Chicago Downtown/Loop

Eco-certified hotel with free breakfast and fitness centre
This smoke-free hotel features a restaurant, a fitness centre and a bar/lounge. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a snack bar/deli, valet parking and coffee/tea in a common area. Housekeeping is available on request.
Residence Inn Chicago Downtown/Loop offers 381 air-conditioned accommodations with coffee/tea makers and a hairdryer. 32-inch LCD televisions come with cable channels and pay-per-view films. Accommodation at this 3.5-star hotel has kitchens with fridges, stovetops, microwaves and dishwashers. Bathrooms include baths or showers and complimentary toiletries.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the free breakfast at Residence Inn Chicago Downtown/Loop. During your stay, you're just a quick walk from Millennium Park. You'll find features such as free WiFi in public areas, plus a restaurant and a gym.
  • Free buffet breakfast served daily
  • Free Wi-Fi in some public areas
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • WiFi for a fee
  • Valet parking available for a fee
  • Services include free food shopping service, dry cleaning/laundry and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the breakfast and the central location
  • Steps from Chicago Loop Synagogue and 3 minutes on foot from Rookery
  • Pets welcome for a fee (restrictions apply)
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

A business centre and 13 meeting rooms are available. A fitness centre, a vending machine, and multilingual staff are also featured at the eco-certified Residence Inn Chicago Downtown/Loop. For a fee, parking is available.

This 3.5-star Chicago hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.
Residence Inn Chicago Downtown/Loop has a restaurant on site.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 5 per day)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Valet parking on site (USD 70 per day; includes in/out privileges)

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Dining table
  • Free cot
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 13 meeting rooms
  • Business centre
  • Computer station

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (89 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 34 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Dining table
  • Dishwasher
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per accommodation, per stay
  • Maximum 2 (weight limit: 50 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 5 per day (rates may vary)
  • Valet parking fee: USD 70 per day (in/out privileges)
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Residence Inn Chicago Downtown/loop Hotel
Residence Inn Downtown/loop Hotel
Residence Inn Chicago Downtown/loop
Residence Inn Downtown/loop
Chicago Downtown Loop Chicago
Residence Inn Chicago Downtown/Loop Hotel
Residence Inn Chicago Downtown/Loop Chicago
Residence Inn Chicago Downtown/Loop Hotel Chicago

Residence Inn Chicago Downtown/Loop Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 742 out of 1003 reviews
Rating 8 - Good. 189 out of 1003 reviews
Rating 6 - Okay. 43 out of 1003 reviews
Rating 4 - Poor. 13 out of 1003 reviews
Rating 2 - Terrible. 16 out of 1003 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay

Hotel was very nice. Clean. Good breakfast. Our group of 4 got split into 2 rooms because they were “full” and apparently when you book through third party you are not guaranteed your booking room choice. We were not charged extra at least. Also, the elevators were incredibly slow. It seemed like only 2 elevators were working for the 18 or so floors of rooms. Minor inconvenience. Would stay again.
Stayed 1 night in Apr 2025

10/10 Excellent

Ian

Stayed 2 nights in Apr 2025

10/10 Excellent

Perla

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was very clean
Stayed 1 night in Mar 2025

10/10 Excellent

Jennifer

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lounge area was perfect for large groups to be any time of the day. We had a group of 14.
Stayed 2 nights in Apr 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Haley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Shawna

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great breakfast every morning with big selection. Room was clean.
Stayed 4 nights in Mar 2025

10/10 Excellent

KATHERINE TRACY, HAWTHORNE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable property. Excellent restaurant & bar. The entire staff was so nice & helpful! Everything is within walking distance. Will definitely stay here again!
Stayed 4 nights in Mar 2025

2/10 Terrible

Alexis

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Kadeshia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Ariela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spring break with our boys.
Stayed 2 nights in Mar 2025

10/10 Excellent

Ariela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Doreen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Han

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for two nights. The frontdoor of the hotel is small so can be hard to find. The room is suite-style and it has a kitchen with multiple cookwares, although there are many resturants around and I doubt anyone will really cook during the stay. The room is not super spacious but larger enough for being comfortable. The wall is relatively soundproof, that the noise is mostly from outside rather than your neighbors. Due to the narrow street of Chicago you won't have much view from your window, but some rooms, including mine, can see the Willis Tower. The location of the hotel is great, as it's in the center of the downtown. I used to think Chicago is dangerous, but at least around the hotel, I did feel pretty safe even at the night. Free breakfast is offered, and despite being the continental breakfast that you can see anywhere else, the quality is good and there are some variation from day to day. Didn't use other facilities so cannot comment.
Stayed 2 nights in Mar 2025

10/10 Excellent

pedro

Stayed 1 night in Mar 2025

10/10 Excellent

Rogelio

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Great Hotel

It was such a nice room with plenty of space. Great location and great parking. Will stay here again.
Stayed 2 nights in Mar 2025

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is a great value for the money in downtown Chicago. It is updated and very clean. Free breakfast was wonderful. Parking was confusing even with the directions from the front desk person. She tried to explain the best place to park with the best price, but she didn't give us accurate directions. We used the valet and paid the price, but it is Chicago and you should expect to pay a lot. After check out, they do keep your bags so you can go out and enjoy Chicago. This was a nice because our flight didn't leave until 7pm. I would stay here again and recommend it to friends!
Stayed 1 night in Mar 2025

10/10 Excellent

Jin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Keila

Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Stayed 2 nights in Mar 2025

10/10 Excellent

Chelsea

Stayed 3 nights in Feb 2025

10/10 Excellent

Natasha

Travelled with family, Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Loved property traveled with family .Walking distance to restaurants and shopping .
Stayed 4 nights in Feb 2025

10/10 Excellent

Matthew Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were elegant, bathrooms were nice, would stay again for sure. Highly recommend
Stayed 3 nights in Feb 2025

10/10 Excellent

I

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 5 nights in Feb 2025

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025