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Sheraton Suites Chicago Elk Grove

3.5 star property

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Photo gallery for Sheraton Suites Chicago Elk Grove

Reception
Executive Suite, 1 Double Bed | 1 bedroom, premium bedding, in-room safe, desk
Lobby
Restaurant
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
121 Northwest Point Boulevard, Elk Grove Village, IL, 60007
  • Place, OSHA Training Institute
    ‪3 min drive‬
  • Place, Donald E. Stephens Convention Center
    ‪15 min drive‬
  • Place, Wrigley Field
    ‪38 min drive‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪17 min drive‬

Room options

View all photos for Suite, 1 Bedroom

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 Bedroom

8.8 out of 10
Excellent
(9 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 Bedroom

9.2 out of 10
Wonderful
(60 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Club Suite, 1 Bedroom

1 bedroom, premium bedding, in-room safe, desk

Club Suite, 1 Bedroom

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Club Suite, 1 Bedroom

1 bedroom, premium bedding, in-room safe, desk

Club Suite, 1 Bedroom

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Executive Suite, 1 Double Bed

Executive Suite, 1 Double Bed | 1 bedroom, premium bedding, in-room safe, desk

Executive Suite, 1 Double Bed

  • Sleeps 4
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Club Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)

1 bedroom, premium bedding, in-room safe, desk

Club Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Club Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)

1 bedroom, premium bedding, in-room safe, desk

Club Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom (Mobility/Hearing Access, Roll-in Shwr)

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 Bedroom (Mobility/Hearing Access, Roll-in Shwr)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

Suite, 1 Bedroom

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

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About this property

Sheraton Suites Chicago Elk Grove

This smoke-free hotel features an indoor pool, a restaurant and a 24-hour fitness centre. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site. Housekeeping is available on request.
Sheraton Suites Chicago Elk Grove offers 253 accommodations with a safe and coffee/tea makers. This accommodation offers separate sitting areas. Beds feature premium bedding. 35-inch flat-screen televisions come with premium satellite channels and pay-per-view films. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Elk Grove Village hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Sheraton Suites Chicago Elk Grove, you'll be close to Woodfield Mall. Enjoy features like free WiFi in public areas and free self-parking, plus an indoor pool. This property offers pet-friendly amenities, such as an off-lead area.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • To-go breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a 24-hour gym
  • 13 minutes by car from Donald E. Stephens Convention Center and 7 minutes from Schaumburg Convention Center
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including an off-lead area
Sheraton Suites Chicago Elk Grove offers its guests an indoor pool and a 24-hour fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and 7 meeting rooms. Event space at this hotel measures 60000 square feet (5574 square metres) and includes a conference centre. A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Sheraton Suites Chicago Elk Grove. Free self parking is available.

This 3.5-star Elk Grove Village hotel is smoke free.

For a fee, guests can enjoy to-go breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7 AM to 11 AM.
Sheraton Suites Chicago Elk Grove has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Breakfast to-go available for a fee 6:30 AM to 10:00 AM on weekdays and 7 AM to 11 AM on weekends; USD 10 to 20 for adults and USD 10 to 20 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Separate bedroom
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • 7 meeting rooms
  • Computer station
  • Conference centre (60,000 square foot of space)

Outdoors

  • On a lake
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 7 floors
  • Ballroom
  • Banquet hall
  • Built in 1985
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 35-inch flat-screen TV with premium cable/satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 150.00 per accommodation (varies based on length of stay)
  • Maximum 2 (weight limit: 88 lb per pet)
  • Pets cannot be left unattended
  • An off-lead area is available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 10 to 20 for adults and USD 10 to 20 for children
  • Pet fee: USD 150.00 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Elk Grove Village Sheraton
Elk Grove Village Sheraton Suites
Sheraton Elk Grove Village
Sheraton Suites Elk Grove Village
Sheraton Suites Hotel Elk Grove Village
Sheraton Suite Elk Grove
Sheraton Suites Chicago Elk Grove Hotel Elk Grove Village
Sheraton Suites Elk Grove Village Hotel
Sheraton Suites Chicago Elk Grove Hotel
Sheraton Suites Chicago Elk Grove Elk Grove Village
Sheraton Suites Chicago Elk Grove Hotel Village
Sheraton Suites Chicago Elk Grove Hotel
Sheraton Suites Chicago Elk Grove Elk Grove Village
Sheraton Suites Chicago Elk Grove Hotel Elk Grove Village

Sheraton Suites Chicago Elk Grove Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 444 out of 1000 reviews
Rating 8 - Good. 282 out of 1000 reviews
Rating 6 - Okay. 128 out of 1000 reviews
Rating 4 - Poor. 84 out of 1000 reviews
Rating 2 - Terrible. 62 out of 1000 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

6/10 Okay

Marcus

Business traveller
Liked: Cleanliness
Staff was fantastic, my only complaint is the toilet was not flushing properly and needed multiple services during my week stay.
Stayed 6 nights in Jan 2026

10/10 Excellent

Andre

Stayed 1 night in Oct 2025

10/10 Excellent

Dan

Stayed 1 night in Jan 2026

2/10 Terrible

Rahaf

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was really bad , I don’t like it
Stayed 4 nights in Dec 2025

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, amenities
Clean room, friendly staff
Stayed 1 night in Dec 2025

6/10 Okay

Marcus

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
room was cold - heater was not working properly.
Stayed 2 nights in Dec 2025

4/10 Poor

Barbara, Lebanon

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This hotel is am embarrassment to Marriot. Filthy carpets, dirty damaged bathrooms. It snowed and the parking lot was icy, snowy and not plowed. Treacherous! They didn't have anything to help me clean off my car. The breakfast was awful. Do we need to crowdfund for a working toaster maybe? Just stay somewhere else. If you must stay there, enjoy the bartender. He's super kind.
Stayed 1 night in Dec 2025

8/10 Good

Susan, Reedsburg

Liked: Staff & service
There was only one elevator working, but they had the service elevator working as well. There was still a long wait for an elevator at times. There was no cooling system available in the room was hot, so we left the windows open. When we got there, there was pubic hair in the bathtub and a used wash cloth laying underneath the shower curtain on the tub side other than that or stay was pleasant
Stayed 3 nights in Nov 2025

4/10 Poor

Barbara, Lebanon

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Mila at check-in was SO kind and SO nice but the experience so far is awful. 10pm, room not ready. Waited to get in my room. 3rd floor hallway carpet is soaking wet with a very loud dryer fan running. Room is fine but who is managing this place? And who is maintaining it? Not Sheraton/Marriot quality. More like Red Roof Inn.
Stayed 1 night in Nov 2025

4/10 Poor

Jeffrey, Grand Rapids

Travelled with group
Liked: Amenities
Disliked: Property conditions & facilities
The room was EXTREMELY HOT and this was without the heat being on. The thermostat was switched to their winter mode so no cooling, but there were 70 degree days in November and the full sun shining on my room was unbearable. Also the hotel was down to 1 working main elevator due to an "elevator upgrade". I would probably also focus on giving the inside a facelift when it comes to peeling paint or drywall repair patchwork that's left unpainted. Staff were all great despite the hotel conditions.
Stayed 3 nights in Nov 2025

10/10 Excellent

April

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Didn’t use parking . The hotel was great seemed like home away from home.
Stayed 2 nights in Nov 2025

8/10 Good

Ashley

Staff were polite and it was nice to have a bar.
Stayed 1 night in Nov 2025

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, amenities
Seamless check-in
Stayed 5 nights in Oct 2025

8/10 Good

Keva

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was really nice and staff was really friendly. The only problem was it was extremely hot in the rooms and the air conditioning or opening a window did not help the stuffiness in the hallways or rooms. This by itself make me not want to come back.
Stayed 2 nights in Oct 2025

10/10 Excellent

Christopher

Stayed 1 night in Oct 2025

8/10 Good

Cynthia

Travelled with partner
Liked: Cleanliness, staff & service
Dont drink
Stayed 3 nights in Oct 2025

8/10 Good

Stephen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

8/10 Good

Marcelo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel to stay, spacious room and great location, it’s a bit old fashioned but good enough
Stayed 1 night in Sep 2025

10/10 Excellent

Ciprian Daniel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is nice with large executive rooms. The staff is excellent. Only thing that is lacking is a proper restaurant and bar. You cannot walk anywhere for a meal or coffee, you need to have a car or ride share.
Stayed 3 nights in Sep 2025

10/10 Excellent

Jan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was good, room was very comfortable. Staff was amazing. I would recommend a bit of refurbishment through the hotel, I think it feels just a bit dated. But otherwise, it's good. Great location
Stayed 2 nights in Sep 2025

8/10 Good

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
I liked the all suite rooms and the patio and area to walk and enjoy the ponds.
Stayed 3 nights in Sep 2025

10/10 Excellent

Zenobis

Disliked: Staff & service
Very disappointed that while asleep at 8 am the cleaning person did not knock just opened the room door and came in. According to hotel policy staff would not clean until 12 PM. Spoke with the front desk staff who was amazing (5 stars).
Stayed 1 night in Sep 2025

10/10 Excellent

William

Stayed 3 nights in Sep 2025

4/10 Poor

Sosana

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
I don't like the service. I booked 2 nights. We miss the flight. They let us stay the second night after we complaint.
Stayed 2 nights in Sep 2025

2/10 Terrible

Sebastian

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 6 nights in Aug 2025

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