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Sheraton Suites Chicago Elk Grove

3.5 star property

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Photo gallery for Sheraton Suites Chicago Elk Grove

Reception
Exterior
Restaurant
Lobby
Executive Suite, 1 Double Bed | 1 bedroom, premium bedding, in-room safe, desk

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
121 Northwest Point Boulevard, Elk Grove Village, IL, 60007
  • Place, OSHA Training Institute
    ‪16 min walk‬
  • Place, Heritage Park
    ‪3 min drive‬
  • Place, Wrigley Field
    ‪27 min drive‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪13 min drive‬

Room options

View all photos for Suite, 1 Bedroom

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 Bedroom

8.8 out of 10
Excellent
(9 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 Bedroom

9.2 out of 10
Wonderful
(57 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Club Suite, 1 Bedroom

1 bedroom, premium bedding, in-room safe, desk

Club Suite, 1 Bedroom

  • Sleeps 4
  • 2 Double Beds

View all photos for Club Suite, 1 Bedroom

1 bedroom, premium bedding, in-room safe, desk

Club Suite, 1 Bedroom

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite, 1 Double Bed

Executive Suite, 1 Double Bed | 1 bedroom, premium bedding, in-room safe, desk

Executive Suite, 1 Double Bed

  • Sleeps 4
  • 1 Double Bed

View all photos for Club Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)

1 bedroom, premium bedding, in-room safe, desk

Club Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 2 Double Beds

View all photos for Club Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)

1 bedroom, premium bedding, in-room safe, desk

Club Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Mobility/Hearing Access, Roll-in Shwr)

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 Bedroom (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom

  • Sleeps 2
  • 1 Double Bed

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About this property

Sheraton Suites Chicago Elk Grove

Lakefront hotel with 24-hour fitness centre and indoor pool
This smoke-free hotel features an indoor pool, a restaurant and a 24-hour fitness centre. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site. Housekeeping is available on request.
Sheraton Suites Chicago Elk Grove offers 253 accommodations with a safe and coffee/tea makers. This accommodation offers separate sitting areas. Beds feature premium bedding. 35-inch flat-screen televisions come with premium satellite channels and pay-per-view films. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Elk Grove Village hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Sheraton Suites Chicago Elk Grove, you'll be within walking distance of OSHA Training Institute. Enjoy features like free WiFi in public areas and free self-parking, plus an indoor pool. This property offers pet-friendly amenities, such as an off-lead area.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • To-go breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a 24-hour gym
  • 7 minutes by car from Schaumburg Convention Center and 8 minutes from Woodfield Mall
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including an off-lead area
Sheraton Suites Chicago Elk Grove offers its guests an indoor pool and a 24-hour fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and 7 meeting rooms. Event space at this hotel measures 60000 square feet (5574 square metres) and includes a conference centre. A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Sheraton Suites Chicago Elk Grove. Free self parking is available.

This 3.5-star Elk Grove Village hotel is smoke free.

For a fee, guests can enjoy to-go breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7 AM to 11 AM.
Sheraton Suites Chicago Elk Grove has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Breakfast to-go available for a fee 6:30 AM to 10:00 AM on weekdays and 7 AM to 11 AM on weekends; USD 10 to 20 for adults and USD 10 to 20 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Separate bedroom
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • 7 meeting rooms
  • Computer station
  • Conference centre (60,000 square foot of space)

Outdoors

  • On a lake
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 7 floors
  • Ballroom
  • Banquet hall
  • Built in 1985
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 35-inch flat-screen TV with premium cable/satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 150.00 per accommodation (varies based on length of stay)
  • Maximum 2 (weight limit: 88 lb per pet)
  • Pets cannot be left unattended
  • An off-lead area is available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 10 to 20 for adults and USD 10 to 20 for children
  • Pet fee: USD 150.00 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Elk Grove Village Sheraton
Elk Grove Village Sheraton Suites
Sheraton Elk Grove Village
Sheraton Suites Elk Grove Village
Sheraton Suites Hotel Elk Grove Village
Sheraton Suite Elk Grove
Sheraton Suites Chicago Elk Grove Hotel Elk Grove Village
Sheraton Suites Elk Grove Village Hotel
Sheraton Suites Chicago Elk Grove Hotel
Sheraton Suites Chicago Elk Grove Elk Grove Village
Sheraton Suites Chicago Elk Grove Hotel Village
Sheraton Suites Chicago Elk Grove Hotel
Sheraton Suites Chicago Elk Grove Elk Grove Village
Sheraton Suites Chicago Elk Grove Hotel Elk Grove Village

Sheraton Suites Chicago Elk Grove Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 436 out of 1000 reviews
Rating 8 - Good. 289 out of 1000 reviews
Rating 6 - Okay. 129 out of 1000 reviews
Rating 4 - Poor. 83 out of 1000 reviews
Rating 2 - Terrible. 63 out of 1000 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Christopher

Stayed 1 night in Oct 2025

8/10 Good

Cynthia

Travelled with partner
Liked: Cleanliness, staff & service
Dont drink
Stayed 3 nights in Oct 2025

8/10 Good

Stephen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

8/10 Good

Marcelo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel to stay, spacious room and great location, it’s a bit old fashioned but good enough
Stayed 1 night in Sep 2025

10/10 Excellent

Ciprian Daniel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is nice with large executive rooms. The staff is excellent. Only thing that is lacking is a proper restaurant and bar. You cannot walk anywhere for a meal or coffee, you need to have a car or ride share.
Stayed 3 nights in Sep 2025

10/10 Excellent

Jan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was good, room was very comfortable. Staff was amazing. I would recommend a bit of refurbishment through the hotel, I think it feels just a bit dated. But otherwise, it's good. Great location
Stayed 2 nights in Sep 2025

8/10 Good

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
I liked the all suite rooms and the patio and area to walk and enjoy the ponds.
Stayed 3 nights in Sep 2025

10/10 Excellent

Zenobis

Disliked: Staff & service
Very disappointed that while asleep at 8 am the cleaning person did not knock just opened the room door and came in. According to hotel policy staff would not clean until 12 PM. Spoke with the front desk staff who was amazing (5 stars).
Stayed 1 night in Sep 2025

10/10 Excellent

William

Stayed 3 nights in Sep 2025

4/10 Poor

Sosana

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
I don't like the service. I booked 2 nights. We miss the flight. They let us stay the second night after we complaint.
Stayed 2 nights in Sep 2025

2/10 Terrible

Sebastian

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 6 nights in Aug 2025

2/10 Terrible

Angela

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Average

Broken elevator! So inconvenient! Front desk staff were awesome! But the elevator issue was very concerning!
Stayed 1 night in Sep 2025

4/10 Poor

Karen

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Aug 2025

10/10 Excellent

Bingyu, Stockton

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, clean, big room.
Stayed 1 night in Aug 2025

4/10 Poor

Kunal

Travelled with family
Disliked: Cleanliness
Stayed 4 nights in Aug 2025

10/10 Excellent

Johnny

Stayed 2 nights in Aug 2025

8/10 Good

Penny

Business traveller
Liked: Staff & service

Excited but a little disappointed

The room had stains on the carpet and on the bed spread. The shower rod was loose and turned upside down. The wall had dried unknown brown stain in streaks. The garbages did not have liners. The floors needed to be cleaned and overall TLC to the place. Desk chair was not comfortable and very worn. The bed was comfortable and the shower head had excellent water pressure and hot water was hot. The food was great and the place was spacious
Stayed 1 night in Aug 2025

8/10 Good

Eberechi Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was excellent.
Stayed 5 nights in Aug 2025

8/10 Good

Elvis

Travelled with group
Liked: Staff & service, amenities
It was close to the mall
Stayed 3 nights in Aug 2025

10/10 Excellent

jinho

Stayed 3 nights in Aug 2025

10/10 Excellent

najma

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Mohammad

Stayed 2 nights in Jul 2025

4/10 Poor

Kally

Travelled with partner, Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Only one working elevator, then it would not work to go down. Room has not had updates, things are definitely falling apart, obvious signs of unkept maintenance. Room was extremely cold when entering and thermostat was set to 79. Fine for a nights stay but likely would pick somewere else next time.
Stayed 1 night in Aug 2025

8/10 Good

Daniel

Travelled with partner
Liked: Staff & service, amenities
My husband and I booked this hotel for a concert at Allstate Arena. The hotel was hidden back behind businesses but was easy to find. Check in was easy but I’ll say the hotel definitely needs some love. Our room wasn’t the cleanest. There was a bag left from the previous stay and the fridge smelled. Our sink had a huge crack in the bowl. The walls felt thin and we could hear most people in their rooms while walking down the halls. All things aside we could easily overlook it for a single nights stay but definitely not the best hotel we’ve stayed in.
Stayed 1 night in Aug 2025

6/10 Okay

Sung Doug

Travelled with partner
Disliked: Amenities, property conditions & facilities
I stayed here several times and for the past 3 stays, one of the elevators wasn't operating. Over a year period. Everytime flight attendant group checks in, it takes so long to get on it. Bathroom wear and tear is getting worse and twice I checked in the room has no towels. Management has no excuses.
Stayed 2 nights in May 2025

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