Aparthotel

Sonder by Marriott Bonvoy The Burnham Apartments Loop

3.5 star property

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Photo gallery for Sonder by Marriott Bonvoy The Burnham Apartments Loop

Lobby
50-inch flat-screen TV with digital channels, streaming services
50-inch flat-screen TV with digital channels, streaming services
2 bedrooms, premium bedding, individually decorated
2 bedrooms, premium bedding, individually decorated

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Gym
  • Air conditioning
  • Kitchen
  • Free WiFi

Explore the area

View in a map
555 West Jackson Boulevard, Chicago, IL, 60661
  • Willis Tower
    ‪6 min walk‬
  • Millennium Park
    ‪2 min drive‬
  • Chicago Riverwalk
    ‪2 min drive‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪24 min drive‬

Room options

Apartment, 1 Bedroom

  • Sleeps 2
  • 1 Queen Bed

Studio, 1 Double Bed

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Double Bed

Studio, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Studio, 1 Queen Bed

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Queen Bed

Apartment, 2 Bedrooms

  • Sleeps 4
  • 1 Queen Bed

Similar properties

About this property

Sonder by Marriott Bonvoy The Burnham Apartments Loop

Aparthotel with a fitness centre, a short walk to Willis Tower
This smoke-free aparthotel features a fitness centre, concierge services and free Wi-Fi in public areas. Each apartment provides a kitchen with a fridge, an oven, a stovetop and a dishwasher. For a bit of entertainment, guests will find a flat-screen TV with digital channels, and other amenities include premium bedding and an electric kettle. Housekeeping is available on request.
Sonder by Marriott Bonvoy The Burnham Apartments Loop offers 51 air-conditioned accommodations with designer toiletries and a hairdryer. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Accommodation at this 3.5-star aparthotel has kitchens with full-sized fridge/freezers, stovetops, kitchenware and utensils and dishwashers.

Bathrooms include baths or showers. 50-inch flat-screen televisions come with digital channels. Housekeeping is provided on request.

Recreational amenities at the aparthotel include a fitness centre.
Our customers tell us that they can't get enough of the clean apartments at Sonder by Marriott Bonvoy The Burnham Apartments Loop. During your stay, you're just a quick walk from Willis Tower. You'll find features such as free WiFi in public areas, plus a gym and concierge services. This comfortable aparthotel has 51 apartments. Each apartment includes amenities such as a kitchen and a flat-screen TV.
  • Each apartment offers a kitchen, a flat-screen TV and a full-sized fridge
  • Free Wi-Fi in some public areas
  • Services include a concierge and luggage storage
  • On-site recreation includes a gym
  • Within a 15-minute walk of Willis Tower and State Street
As a guest of Sonder by Marriott Bonvoy The Burnham Apartments Loop, you'll find a fitness centre, concierge services, and a lift. WiFi is free in public spaces.

This 3.5-star Chicago aparthotel is smoke free.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • Free cot

Kitchen

  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Oven

Bedrooms

  • 2 bedrooms
  • Premium bedding

Bathroom

  • 1 private bathroom
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with digital channels
  • Streaming services

Laundry

  • Laundry detergent

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • 7 steps to reach entrance
  • Lift (91 centimetre wide door)
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Housekeeping (on request)
  • Lockers
  • Luggage storage

Things to do

  • Gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 51 units
  • Housekeeping (on request)
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 72 hours before arrival with check-in instructions and an access code; access will be through a private entrance
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Guests are recommended to download the property's Sonder mobile app before check-in

Access methods

Access code, private entrance

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
This property does not have a front desk. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests will receive an email 72 hours before arrival with check-in information and an access code. Guests can access their accommodation through a private entrance. Guests are recommended to download the property's Sonder mobile app before check-in.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Sonder The Burnham
Sonder The Burnham Apartments
Sonder by Marriott Bonvoy The Burnham Apartments Loop Chicago
Sonder by Marriott Bonvoy The Burnham Apartments Loop Aparthotel

Sonder by Marriott Bonvoy The Burnham Apartments Loop Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 133 out of 208 reviews
Rating 8 - Good. 52 out of 208 reviews
Rating 6 - Okay. 11 out of 208 reviews
Rating 4 - Poor. 4 out of 208 reviews
Rating 2 - Terrible. 8 out of 208 reviews

9.4/10

Cleanliness

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Paul

Liked: Cleanliness, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Feels like a luxury apartment not a hotel. Also even though there's no front desk, if you have any issues they can get someone over to fix anything the same day. Definitely using them again.
Stayed 3 nights in May 2025

10/10 Excellent

Benjamin

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Barbara

Business traveller
Liked: Cleanliness, room comfort

Great clean and convenient

Very convenient location, beautiful well equipped unit, even free luggage storage after our stay!
Stayed 2 nights in May 2025

10/10 Excellent

Kara

Liked: Cleanliness, amenities, property conditions & facilities
I stayed at the Sonder overnight between two long-distance trains. If you are traveling through Union Station, this is a perfect option. It’s basically across the street from the station, and it was also good for some low-intensity exploring in the area. The room was clean, comfortable, and since I was between train trips I really appreciated the opportunity to do laundry in my unit. I was skeptical at first of the app-driven check-in and check-out. There are no employees at the location, although I assume if something goes wrong they can send someone. But it all worked without a hitch, and I’m sold on the concept now.
Stayed 1 night in May 2025

10/10 Excellent

Jarrod

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in May 2025

8/10 Good

Rosita

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Entirely automated check in and check out process - Pretty location and nice room, but felt a bit stressed knowing I could get potentially locked out if I forgot the code or if my phond died. Would have preferred at least one on-site person
Stayed 1 night in Mar 2025

8/10 Good

Alex

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Our apartment was very good, spacious and well equiped and we enjoyed our 6 night stay. It's well located for Union Station (which is very close by), Sears Tower and the Blue / 'L' line. However, the lobby area and the immediate outside of the block do need some TLC / upgrading due to wear and tear - first impressions on arrival are not great.
Stayed 6 nights in May 2025

10/10 Excellent

Amelie

Travelled with partner
Liked: Cleanliness, property conditions & facilities
So great. Amazing affordable option.
Stayed 2 nights in Apr 2025

8/10 Good

Jim

Liked: Cleanliness, property conditions & facilities
Pleasant enough place to stay, but there's never any staff on site and the walls are so thin and aircon/fridge so loud, you'll need earplugs to sleep.
Stayed 6 nights in May 2025

10/10 Excellent

Kenneth

Liked: Cleanliness, property conditions & facilities
Proximity to train and local supermarket were good
Stayed 4 nights in May 2025

10/10 Excellent

Sara

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Apartment was exceptionally clean and easy to find! There is one small flight of stairs to reach the elevator. No trouble entering building with provided code. Several dining options within walking distance which was a plus. I would absolutely stay here again when in the area!
Stayed 1 night in May 2025

10/10 Excellent

Diata, Elgin

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Justin

Liked: Cleanliness, room comfort

Amazing little unknown place

Loved how quiet it was and being right across from union station was amazing
Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Caroline

Liked: Cleanliness, property conditions & facilities
Easy and great for extended stay.
Stayed 4 nights in Feb 2025

10/10 Excellent

Duane

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Property was great. The only issue was the virtual key didn’t always work for our door.
Stayed 6 nights in Apr 2025

8/10 Good

Janice

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We loved the proximity to Union Station as well as Willis Tower and St. Patrick's Church. Casual dining options were very close and convenient. The apt was very clean. The view was of an alley which as expected had trash around dumpsters. It was brightly lit at night. A number of panhandlers in the area, which wasn't a complete surprise considering it's a city. The loveseat was the worst part... extremely uncomfortable and worn out. That being said, we would stay there again, because the check in and check out process was also a breeze. Had everything you need for a limited stay. The area felt safe to walk around also. Lots of foot traffic.
Stayed 1 night in Apr 2025

8/10 Good

Yueh Ming, Minot

Travelled with family
Liked: Cleanliness, property conditions & facilities
Very good Location
Stayed 3 nights in Apr 2025

10/10 Excellent

Tracy

Liked: Cleanliness, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Laurel

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Melanie

Liked: Cleanliness, amenities, property conditions & facilities
Lovely bedding, beautiful bathroom, very well equipped. However there was a lot of noise from exposed pipes on the ceiling, and some noise from other people nearby. If it had better sound insulation I would definitely stay again.
Stayed 1 night in Mar 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Location, the overall building and access were excellent. Only downside is that the walls are quite thin, you could pretty easily hear voices and activity in the neighboring unit.
Stayed 3 nights in Mar 2025

10/10 Excellent

James

Business traveller
Liked: Cleanliness, room comfort

Nice alternative to traditional hotel

Some issues with the coffee machine but otherwise a good experience. I would absolutely stay there again.
Stayed 2 nights in Mar 2025

10/10 Excellent

Tanner

Liked: Cleanliness, room comfort
My girlfriend and I had wonderful time in Chicago. Sonder was an amazing host.
Stayed 5 nights in Mar 2025