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The Westin Chicago River North

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Photo gallery for The Westin Chicago River North

Terrace/patio
Creator video - submitted by Kevlangel
Bar (on property)
Premium bedding, down duvets, pillow-top beds, in-room safe
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Parking available

Explore the area

View in a map
320 N Dearborn St, Chicago, IL, 60654
  • Place, Chicago Theatre
    ‪5 min walk‬
  • Place, Chicago Riverwalk
    ‪5 min walk‬
  • Place, Michigan Avenue
    ‪6 min walk‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪34 min drive‬

Room options

View all photos for Traditional Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Traditional Room, 1 King Bed

9.6 out of 10
Exceptional
(30 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds

Traditional Room, 2 Double Beds | Premium bedding, down duvets, pillow-top beds, in-room safe

Traditional Room, 2 Double Beds

9.8 out of 10
Exceptional
(27 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, River View

Deluxe Room, 1 King Bed, River View | City view

Deluxe Room, 1 King Bed, River View

9.0 out of 10
Wonderful
(16 reviews)
  • River view
  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, River View

Deluxe Room, 2 Double Beds, River View | City view

Deluxe Room, 2 Double Beds, River View

9.4 out of 10
Exceptional
(9 reviews)
  • River view
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, City View

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Room, 1 King Bed, City View

8.8 out of 10
Excellent
(11 reviews)
  • City view
  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Room, 1 King Bed

  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds | Lounge

Deluxe Room, 2 Double Beds

10.0 out of 10
Exceptional
(1 review)
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Suite, 1 King Bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Suite, 1 King Bed

9.0 out of 10
Wonderful
(4 reviews)
  • 84 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 2 Double Beds

Deluxe Suite, 2 Double Beds | Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Suite, 2 Double Beds

  • 83 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

View all photos for Traditional Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

Premium bedding, down duvets, pillow-top beds, in-room safe

Traditional Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(3 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Premium bedding, down duvets, pillow-top beds, in-room safe

Traditional Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(3 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed (Mobility Accessible, Tub)

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Suite, 1 King Bed (Mobility Accessible, Tub)

  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed (Hearing Accessible)

Premium bedding, down duvets, pillow-top beds, in-room safe

Traditional Room, 1 King Bed (Hearing Accessible)

  • Sleeps 3
  • 1 King Bed

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About this property

The Westin Chicago River North

Along with a restaurant, this smoke-free hotel has a fitness centre and valet parking. WiFi in public areas is free. Additionally, 24-hour room service, a business centre and concierge services are on-site. Housekeeping is available on request.
The Westin Chicago River North offers 445 accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and a safe. Pillowtop beds feature down duvets and premium bedding. A pillow menu is available. 42-inch LED televisions come with cable channels, pay-per-view films and Netflix. Bathrooms include baths or showers with a rainfall showerhead, bathrobes, slippers and complimentary toiletries.

This Chicago hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. In-room massages, hypo-allergenic bedding and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of The Westin Chicago River North's great location. During your stay, you're just a quick walk from Chicago Riverwalk. Features include free WiFi in public areas, plus a restaurant and a gym.
  • Free Wi-Fi in some public areas
  • Enjoy American cuisine while dining at 320 RiverBar
  • Full breakfast served daily for a fee
  • WiFi for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a gym and fitness classes
  • Guests have great things to say about the helpful staff and the location
  • Within a 10-minute walk of Chicago Theatre and Chicago Riverwalk
  • Pets welcome for a fee
There's a restaurant on site. A computer station is on site and WiFi is free in public spaces. Business amenities include a business centre and 13 meeting rooms. A fitness centre, a terrace, and multilingual staff are also featured at the luxury The Westin Chicago River North. The hotel can provide concierge services and wedding services. Parking is available for a fee.

This 4.5-star Chicago hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 11:00 AM.
320 RiverBar – This restaurant specialises in American cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per day)
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (USD 60 per day)
  • Valet parking on site (USD 79 per day; includes in/out privileges)
  • Limited on-site valet parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: USD 15 to 30 per person
  • A restaurant

Restaurants on site

  • 320 RiverBar

Things to do

  • Fitness classes
  • Gym

Family friendly

  • In-room cot
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • 13 meeting rooms
  • Business centre
  • Computer station

Outdoors

  • Garden
  • On a river
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Handrails in stairways (81 centimetre high)
  • Lever door handles
  • Lift (107 centimetre wide door)
  • Low-height door lock
  • Low-height view port in door
  • Stair-free path to entrance
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 20 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 1987
  • Comprehensive recycling policy
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch smart TV with digital channels
  • Netflix
  • Pay films
  • Streaming services

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 100.00 per pet, per day
  • Weight limit: 40 lb per pet
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 35.67 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 15 to 30 per person
  • Fee for in-room wireless Internet: USD 14.95 per day (rates may vary)
  • Valet parking fee: USD 79 per day (in/out privileges)
  • Nearby parking fee: USD 60 per day (656 ft away)
  • Pet fee: USD 100.00 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Chicago River North Westin
Westin
Westin Chicago River North
Westin Hotel Chicago River North
Westin Chicago River North Hotel
Westin River North Hotel
Westin River North
The Westin Chicago River North Hotel Chicago
Chicago Westin
The Westin Chicago River North Hotel
The Westin Chicago River North Chicago
The Westin Chicago River North Hotel Chicago

The Westin Chicago River North Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 695 out of 1004 reviews
Rating 8 - Good. 192 out of 1004 reviews
Rating 6 - Okay. 68 out of 1004 reviews
Rating 4 - Poor. 29 out of 1004 reviews
Rating 2 - Terrible. 20 out of 1004 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Drake Michael

Liked: Cleanliness, amenities, property conditions & facilities
We had a great stay and the staff was amazing!
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
So many things within walking distance, tours, shops, restaurants! Great 2 night stay, unbelievably comfortable beds!
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Alejandro

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel to stay
Stayed 1 night in Dec 2025
Verified

8/10 Good

Amy

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, bed was comfy and view was great out our window!
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, amenities
Great staff, excellent atmosphere, they even let me check in at 12 instead of waiting until 4pm.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

VICTOR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Ruben

Great stay and great places to visit that are in walking distance
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a GREAT hotel and the rooms are nice sizes!
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Fequiere

Liked: Cleanliness, amenities, property conditions & facilities
Clean room & the views!!!
Stayed 4 nights in Feb 2026
Verified

8/10 Good

Tanaz

Liked: Cleanliness, property conditions & facilities
Nice view, great location
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Lyssa

Liked: Cleanliness, amenities, property conditions & facilities
Room was perfect and the bed was comfy
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Pawel

Liked: Cleanliness, staff & service, amenities
Very good hotel in Downtown
Stayed 6 nights in Nov 2025
Verified

10/10 Excellent

Corey

The stag was amazing! Took great care of my wife on her birthday!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Darrel

Wonderful location
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Constantino

Liked: Cleanliness, amenities, property conditions & facilities
Very good hotel. Very near to everything. River view totally worth it.
Stayed 4 nights in Dec 2025
Verified

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
We stay
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

Constance

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The quality of service was excellent. Very friendly staff and very accommodating hotel facilities. The Gym was good also.
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

Walker

Liked: Cleanliness, staff & service, amenities
Very comfortable. Great bar and breakfast.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Entire staff from Valets to desk and bar staff was amazing Only suggestion is more light in our room’s bathroom
Stayed 2 nights in Dec 2025
Verified

6/10 Okay

Mathieu

Liked: Staff & service
Disliked: Amenities
Room in good condition excepted for shower which wasnt great from a water flow perspective. Staff very friendly
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Kimberly

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful stay!
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Demetrius Melissa

Liked: Cleanliness, staff & service, amenities
The service staff is always excellent!
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Stacy

Liked: Amenities, property conditions & facilities
Great hotel, convenient location and staff was great
Stayed 2 nights in Jul 2025